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Provided by: Ripple Training Root Cause Analysis |
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Training
Provided by Ripple Training
A Two-Day Workshop for Line or Staff Personnel Involved with Finding the Real Causes of Problems.
Root Cause Analysis (RCA) is trying to understand why something went wrong. It identifies the basic source or origin of the problem so that recurrence of the problem may be prevented. RCA provides a methodology for investigating, categorising and eliminating root causes of incidents whether these are safety, quality, reliability or manufacturing process consequences.
RCA allows us to explain the what, how and why of the undesirable event. It identifies the basic source or origin of the problem. Every undesirable event happens for a reason. There is a specific succession of events that led to that undesirable event. RCA follows the cause and effect path from the final failure back to its origin. RCA separates facts from hearsay. It does not follow a course of trial and error. When the facts are backed up by evidence and science, and are separated from the fiction, we now have a better understanding as to the real root causes of the problem.
RCA has many applications. However, in industry its most common applications are in maintenance and safety. Many maintenance functions routinely apply RCA to address equipment breakdowns, but with the major focus of organisations on SHEQ RCA is an indispensable tool.
Related Jobs or Careers: Asset and Maintenance Managers, Maintenance and Production Engineers, Operations Managers, Senior Engineering Planners
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Root Cause Analysis
Day 1
Failures and Causes
1. Failure definition
2. Primary and secondary failures
3. The 3 levels of failure causes
4. Chronic and sporadic failures
5. Practical work
The RCA Process
1. Goals of RCA
2. Presumptive causes
3. Contributing causes
4. Root causes
5. The RCA process model
Selecting the Problem
1. Sources of Problems
2. Pareto Analysis
3. Practical work
Defining the Problem
1. Why define problems
2. When to define a problem
3. Criteria for a well defined problem
4. Characteristics of a well defined problem
5. Practical work
Data Collection
1. Why is data collection important
2. Different types of data
3. Physical, documentation, and human evidence
4. Interviewing
Finding Root Causes
1. Brain Storming
2. Why Trees
3. Fishbone Analysis
4. Practical work
Day 2
Task Analysis
1. What is Task Analysis?
2. Why do Task Analysis?
3. When to do Task Analysis?
4. Paper and pencil Task Analysis
5. Walk Through Task Analysis
6. Practical work
Change Analysis
1. What is Change Analysis
2. Limitations of Change Analysis
3. Procedure for Change Analysis
4. Practical work
Barrier Analysis
1. What is Barrier Analysis
2. Barrier Analysis concept
3. Types of Barriers
4. Limitations of barriers
5. Practical work
Event and Causal Factor Charting
1. What is ECFC?
2. Limitations of ECFC
3. Procedure for ECFC
4. Practical work
Corrective Actions
1. Developing corrective actions
2. Adaptive and monitoring actions
3. How to develop corrective actions
Setting up a RCA Programme
1. Employee attitudes
2. The roles of the Executive, Champion and Team Leaders
What Delegates Will Gain
Delegates will be provided with the discipline and tools to undertake their own root cause analysis and arrive at the true causes of problems. They will learn how to define the problem, collect the data, and 5 - 6 useful techniques to determine root causes. They will also learn how to develop and implement corrective actions.
Failures and Causes
1. Failure definition
2. Primary and secondary failures
3. The 3 levels of failure causes
4. Chronic and sporadic failures
5. Practical work
The RCA Process
1. Goals of RCA
2. Presumptive causes
3. Contributing causes
4. Root causes
5. The RCA process model
Selecting the Problem
1. Sources of Problems
2. Pareto Analysis
3. Practical work
Defining the Problem
1. Why define problems
2. When to define a problem
3. Criteria for a well defined problem
4. Characteristics of a well defined problem
5. Practical work
Data Collection
1. Why is data collection important
2. Different types of data
3. Physical, documentation, and human evidence
4. Interviewing
Finding Root Causes
1. Brain Storming
2. Why Trees
3. Fishbone Analysis
4. Practical work
Day 2
Task Analysis
1. What is Task Analysis?
2. Why do Task Analysis?
3. When to do Task Analysis?
4. Paper and pencil Task Analysis
5. Walk Through Task Analysis
6. Practical work
Change Analysis
1. What is Change Analysis
2. Limitations of Change Analysis
3. Procedure for Change Analysis
4. Practical work
Barrier Analysis
1. What is Barrier Analysis
2. Barrier Analysis concept
3. Types of Barriers
4. Limitations of barriers
5. Practical work
Event and Causal Factor Charting
1. What is ECFC?
2. Limitations of ECFC
3. Procedure for ECFC
4. Practical work
Corrective Actions
1. Developing corrective actions
2. Adaptive and monitoring actions
3. How to develop corrective actions
Setting up a RCA Programme
1. Employee attitudes
2. The roles of the Executive, Champion and Team Leaders
What Delegates Will Gain
Delegates will be provided with the discipline and tools to undertake their own root cause analysis and arrive at the true causes of problems. They will learn how to define the problem, collect the data, and 5 - 6 useful techniques to determine root causes. They will also learn how to develop and implement corrective actions.
About The Training Provider: Ripple Training
Ripple Training - The major growth economies across the globe are all within the emerging market environment. Favourable exchange rates, market size, lower manufacturing and labour costs are all contributing factors for these markets returning the current growth rates. In order for this to continue private and public sector organizations need to ensure that they are geared for continued growth and this can only...
