ITIL v3 Foundations - Distance Learning

Training Provided by Qual-IT This online-instructor led course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. Qual-IT employs a learning platform provided by one of the leaders in collaborative distance learning, Elluminate. This online tool is widely used by school systems and universities throughout the world. Students will log on to this virtual classroom where ever they are, and will be able to learn and collaborate with other both visually and audibly. Qual-IT uses the environment for lectures, white boarding (by instructors and students), breakout rooms, live content, quizzing and sharing of ideas and experiences. Our Distance Learning courses are not the traditional three days at eight hours per day. Instead we offer ten sessions of 1. 5 hours each. You decide when to train your people; any time of the day, any day of the week, at whatever frequency you select. The added advantage is that you do not need to have a significant number of people out of work for three straight days to achieve the same level of learning.

ITIL v3 Foundations - Distance Learning Course Description:
Qual-IT employs a learning platform provided by one of the leaders in collaborative distance learning, Elluminate. This online tool is widely used by school systems and universities throughout the world. Students will log on to this virtual classroom where ever they are, and will be able to learn and collaborate with other both visually and audibly. Qual-IT uses the environment for lectures, white boarding (by instructors and students), breakout rooms, live content, quizzing and sharing of ideas and experiences.

Each student will be provided a login during the ordering process, that will give the access to the sessions, and recordings of each session. They will visually see the lecture on their PC, with two way audio communication with the instructor and other students facilitated through integrated VOIP technology.

Learning Objectives:
At the end of this course, you will be able to:
Understand the main processes, relationships, benefits and challenges of ITIL v3.
Gain insight into the holistic service life cycle approach that forms the core of ITIL v3.
Understand how these processes contribute to making an IT organization manageable.
Learn the most important ITIL v3 definitions.
Gain access to a standardized vocabulary. Prepare for the certified ITIL v3 Foundation examination.

About The Training Provider: Qual-IT