Training
Provided by TQM School
QFD helps find the right things to execute.
While many
TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona ™t care about.
The only way you can develop a sustainable competitive advantage over your competition is to pay attention to:
what you do for the customer
how you do it
| This is primarily ilt training |  | Contact TQM School for more information |
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| Duration: | 2 days | | Training Presented in: | English |
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