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Provided by: Knowledge Matters LLC Microsoft Certified Desktop Support TechnicianWindows |
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Troy University offers you one of the most effective ways to become a Microsoft Certified Desktop Support Technician and achieve DoD 8570 Information Assurance Technology Level 1 in the growing Information Technology industry. This program begins with a comprehensive introduction to computing technology with both A+ and Network+ course curriculum and is followed by select courseware targeted for Microsoft MCDST certification. This program leads to three highly recognized technical certifications from Microsoft and CompTIA.
For details call (800) 368-2315
For details call (800) 368-2315
Related Software Programs or Products: Windows XP, Vista, Windows 7
Related Awards, Degrees or Certifications: Microsoft Certified Desktop Support Technician, MCDST
Related Jobs or Careers: Microsoft Certified Desktop Support Technician, MCDST
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Online
Certificate Program
Provided by Knowledge Matters LLC
Microsoft Certified Desktop Support Technician
TROY s new Learning Management System (LMS) drives the delivery and manages the content for this unique online program. Certified mentoring by a subject matter expert is available on-demand 24/ 7. Customized mentoring exercises and test preparation are integrated into every program module. TROY's Microsoft Certified Desktop Support Technician program provides an effective, convenient and affordable way to achieve your certification goals and is an ideal starting point for those individuals entering the technology field.
Microsoft Certification Means Success
Microsoft Certified Desktop Support Technician
This program provides the learner with the knowledge to successfully troubleshoot desktop environments running the Microsoft Windows XP operating system and the M/ S Office Applications. The A exams measure essential competencies for a desktop computer hardware service technician. These exams provide excellent hardware and foundational knowledge of a computer. The MCDST credential is focused specifically on the desktop support technician working in a service desk environment. The MCDST exams go beyond the basics and focus on diagnosis and assessment of end-user incident requests on the Microsoft Windows operating system and the applications that run on it. The MCDST exams include troubleshooting procedures consistent with the Microsoft Operations Framework. Our MCDST course will take the average student about 155 hours (2 to 3 months) to complete.
In-Depth Training:
TROY's LMS prepares the student for A , Network and MCDST Certifications:
CompTIA Exams:
220-601 A Essentials, 220-602: A IT Technician, 220-603 A Remote Support Technician,
220-604 A Depot Technician and N10-003 Network
Microsoft Exams:
Exam 70-270: Installing, Configuring and Administering Microsoft Windows XP Professional
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP OS
Some exams are elective and are not required to achieve MCDST and DoD 8570 IAT Level 1 (IAT1); consult a
program advisor at (800) 368-2315 for the options that best fit your needs and interests.
Salaries for these high-demand technical skills can exceed $30, 000 per year.*
*Source: Florida Agency for Workforce Innovation, Labor Market Statistics
For details call (800) 368-2315
Microsoft Certification Means Success
Microsoft Certified Desktop Support Technician
This program provides the learner with the knowledge to successfully troubleshoot desktop environments running the Microsoft Windows XP operating system and the M/ S Office Applications. The A exams measure essential competencies for a desktop computer hardware service technician. These exams provide excellent hardware and foundational knowledge of a computer. The MCDST credential is focused specifically on the desktop support technician working in a service desk environment. The MCDST exams go beyond the basics and focus on diagnosis and assessment of end-user incident requests on the Microsoft Windows operating system and the applications that run on it. The MCDST exams include troubleshooting procedures consistent with the Microsoft Operations Framework. Our MCDST course will take the average student about 155 hours (2 to 3 months) to complete.
In-Depth Training:
TROY's LMS prepares the student for A , Network and MCDST Certifications:
CompTIA Exams:
220-601 A Essentials, 220-602: A IT Technician, 220-603 A Remote Support Technician,
220-604 A Depot Technician and N10-003 Network
Microsoft Exams:
Exam 70-270: Installing, Configuring and Administering Microsoft Windows XP Professional
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP OS
Some exams are elective and are not required to achieve MCDST and DoD 8570 IAT Level 1 (IAT1); consult a
program advisor at (800) 368-2315 for the options that best fit your needs and interests.
Salaries for these high-demand technical skills can exceed $30, 000 per year.*
*Source: Florida Agency for Workforce Innovation, Labor Market Statistics
For details call (800) 368-2315
About The Training Provider: Knowledge Matters LLC
Knowledge Matters LLC - A technical training partner with Troy University, in which we provide many High Tech on line courses as well as instructor led IT courses in other subjects.
The instructor led courses we provide are MCITP, MCTS, MCSA courses, A Plus and Security Plus. These classes normally run three times a year at selected Troy University campuses, but we also provide other classes based on the demand....
