Listening to Your Employees

Leadership Skills

Sapphire Training & Consulting, LLC
Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.
Related Jobs or Careers: Leaders, Supervisors, Managers
This is primarily ilt training
instructor led trainingThis class may be available at a classroom in Phoenix, AZ, or at one of these training facilities: Phoenix, AZ,
Course Level:basic through advanced
Duration:4 hours
Training Presented in:English
Training Provided by Sapphire Training & Consulting, LLC
Listening to Your Employees
After completing this course, you will be able to:
  • Differentiate active listening from passive listening
  • Distinguish listening vs. agreement
  • Understand why listening is important to employees
  • Relate to employees who feel as though they are not being heard

Employees demand they be heard in the workplace. This does not mean that a leader should agree with their employees in every aspect of the operation. But if you do not agree, you need to have the skills to explain why. This interactive class will help walk you through how to listen to your employees and the importance of this activity.

About The Training Provider: Sapphire Training & Consulting, LLC
Sapphire Training & Consulting, LLC - Sapphire Training & Consulting, LLC was created to assist organizations in the process of mining the leaders of tomorrow. Our philosophy provides individuals who want to become leaders in an organization with a framework to understand an organization from the ground up. Learning how to be a follower before becoming a leader provides a unique perspective that only a few leaders possess. We...
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