A+ Certification Electives Support Skills
CompTIA A+
Training
Provided by Wintrac Inc.
This course will teach you how to install, maintain, and troubleshoot computer components and systems and help to prepare you for CompTIA's A+ Certification Essentials exam (2006 Objectives). As a PC technician, you will be expected to support old and new systems, so it is important that you have a full understanding of legacy hardware, as well as the latest technologies
You can get a complete list of other A+ classes at http://www.wintrac.com/courses/coursesA+.asp
|
|
||||||||||
A+ Certification Electives Support Skills
Module 1 - PC Support Industry
- Unit 1 - PC Support Industry
- Enterprise Technicians
- Remote Support
- Depot Technicians
- Problem Management
- Quality Assurance
- Summary - PC Support Industry
- Unit 1 - Using the Command Prompt:
- Command Prompt and Text Editors
- Navigating Directories at the Command Prompt
- File Management using a Command Prompt
- Unit 2 - System Management Tools:
- Options for Deploying Windows
- Microsoft Management Console
- Remote Utilities
- Windows Registry
- Unit 3 - System Recovery: System Restore
- Recovery CD/ Partition
- Emergency Repair
- Data Backup
- Summary - Configuring and Troubleshooting the OS
- Unit 1 - Connectivity and Client Options:
- TCP/ IP
- Configuring Network Properties
- Configuring Wireless Connections
- Configuring Client Options
- Unit 2 - Sharing Resources:
- Local and Domain User Accounts
- Creating User Accounts
- Planning and Implementing Groups
- Setting Share Permissions
- NTFS Folder and File Permissions
- Encrypting Files and Folders
- Auditing
- Unit 3 - Internet Standards and Applications:
- Overview of the Internet
- The Development of the Internet
- Internet Services
- The World Wide Web
- Electronic Mail (Email)
- Newsgroups (Usenet)
- File Transfer Protocol (FTP)
- Telnet
- Instant Messaging
- Virtual Private Networks
- Domain Names
- Uniform Resource Indicator
- Internet Email Addresses
- Unit 4 - Configuring Internet Access:
- Accessing the Internet
- Web Browser Security
- Unit 5 - Network Maintenance and Troubleshooting:
- Troubleshooting Networks
- Testing TCP/ IP
- Summary - Network Support
- Unit 1 - PC Maintenance:
- Electricity
- Maintenance Toolkit
- Hazards
- Preventative Maintenance
- Maintaining Display Devices
- Maintaining Disk and Tape Drives
- Cleaning Inside the Case
- Power Problems
- Unit 2 - Installing and Removing Hardware:
- Disassembling a PC
- Removing Peripheral Devices
- Removing Storage Devices
- eassembling the PC
- Adding and Removing Notebook Devices
- Unit 3 BIOS:
- Functions of BIOS
- BIOS/ CMOS Setup Programs
- System Resources
- Plug-and-Play
- Unit 4 - Troubleshooting and Diagnostic Hardware and Software
- Unit 5 - Maintaining Printers and Scanners:
- Dot Matrix Printers
- Inkjet Printers
- Laser Printers
- Other Printer Types
- Scanners
- Installing, Maintaining, and Upgrading Printers and Scanners
- Printer Troubleshooting
- Configuring and Troubleshooting Scanners
- Summary - PC Maintenance and Troubleshooting
About The Training Provider: Wintrac Inc.
Wintrac Inc. - We can offer training on a wide range of topics including
Java, C , Visual Basic, C#, .NET, XML, Linux, PowerBuilder, Oracle and
Microsoft technologies. We can also offer end user training on a variety of
topics including Office, AUTOCAD, Lotus Notes etc. You can get a partial list
of all the onsite training courses we offer at http://www. wintrac. com/ courses. htm.
Wintrac clients...
