IT Project+ Certification Project Management for ICT Professionals

Training Provided by Wintrac Inc. Industry research shows that one third of IT projects are delivered later than planned. Research firms further report that 74% percent of all IT projects fail, come in over budget or run past the original deadline, and that 28% of projects fail altogether. These figures demonstrate an obvious need for professionals to supplement traditional technical skills with high value business delivery skills. You can get a complete list of other Network+ classes at http://www.wintrac.com/courses/coursesnplus.asp

IT Project+ Certification Project Management for ICT Professionals 1.Why do projects fail?

• Reviewing project failure

2.What is a project and project management?

• Skills needed for successful project management
• The definition of a project
• Stakeholders

3. The project lifecycle

• Examining lifecycles
• Why is the lifecycle important?

4. Managing the project (case study lead)

• Project Scoping Change control
• Creating the Work Breakdown Structure and Scheduling
• Identifying the critical path
• Risk Management
• Vendor and quality management
• Successful estimating and cost management
• Earned value
• Project tracking and control
• Project reporting and communication
• Project completion and reviewing

5. Building and managing project teams

• Recruitment and selection
• Team development
• Effective communication
• Conflict resolution and providing feedback
• Leadership
• Conducting effective presentations
• Assertiveness and empathy skills
• Performance management