Provided by: WWP Training Ltd

Microsoft Outlook 2003 Level 1

Workplace Skills

WWP Training Ltd
This course is aimed at people who want to learn how to use Microsoft Outlook to read, create and send email messages, and to understand how to use the product as a simple personal information management tool.
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
This is primarily ilt training
Course Level:basic
Duration:1 days
Training Presented in:English
Training Provided by WWP Training Ltd
Microsoft Outlook 2003 Level 1
On completion of this course delegates will be able to:
Understand the Outlook environment
Create, send, reply and forward a message
Attach a file to a message
Open and use the address book
Schedule with the calendar
Manage, add and edit contacts
Create a task and assign a task to another user
Open the Journal and work with entries
Create and edit a note
Course Content
Learning Outlook Basics
Starting Outlook
Using the Outlook interface
Displaying & hiding a toolbar
Using Outlook bar & Today page
Using the folder list
Closing Outlook
Using the Office Assistant
Using Outlook Messaging
Using Outlook s e-mail features
Sending a message
Using the address book
Opening a message in the inbox
Viewing sent messages
Replying & forwarding to a message
Printing information viewer & message window
Managing Messages
Saving a draft version of a message
Flagging messages
Changing read status
Sorting, deleting & moving messages
Emptying the Deleted Items Folder
Archiving a folder
Working with Components & Office
Creating an AutoSignature
Creating an AutoText Entry
Inserting a file attachment
Saving a file attachment
Inserting a hyperlink
Creating & posting Office documents
Using the Office clipboard
Scheduling with the Calendar
Using the calendar
Scheduling an appointment & event
Responding to & checking a meeting
Adding a task to the Task Pad
Setting items as recurring
Changing the view
Editing, moving, deleting & printing calendar
Managing Meetings
Schedule a meeting
Respond to a meeting request
Updating & cancelling meetings
Creating group calendars
Managing Contacts
Adding, editing & deleting contacts
Flagging a contact for follow-up
Organise meetings
Tracking all activities for a contact
Printing contacts information
Working with Tasks
Adding & editing tasks
Marking a task as complete
Sorting/ reordering tasks
Assigning tasks to users
Accepting/ Declining tasks
Sending a status report
Printing & deleting tasks
Using the Journal
Opening the journal folder
Creating a journal entry
Assigning a contact to a journal entry
Modifying journal entry types
Deleting a journal
Using Notes
Creating, opening, printing & deleting notes
About The Training Provider: WWP Training Ltd
WWP Training Ltd - WWP Training Limited is a leading Learning and Development organisation that offers an extensive portfolio of training courses within the areas of Professional Development, IT Skills and Project Management. Our aim as a trusted training partner is to provide flexible and memorable training solutions that match our customers needs regardless of their level of experience or expertise. WWP...
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