We're All Different
Customer Service
After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome verbal and non-verbal communication barriers.
Includes examples from the following retail sectors:
Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,
Includes examples from the following retail sectors:
Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,
Related Awards, Degrees or Certifications: NRF - National Professional Certification in Customer Service
Related Jobs or Careers: Retail sales associate, retail customer service representative
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Training
Provided by Training Partners Plus, Inc
About The Training Provider: Training Partners Plus, Inc
Training Partners Plus, Inc - Training Partners Plus, Inc., established in 1999, is a training consulting company specializing in customer training development and process and performance improvement. Established on the principles of contribution and partnership, our mission is to contribute to the growth and development of organizations and individuals striving to improve. Our service philosophy is to assist client...
