Provided by: Training Partners Plus, Inc

Retail Basics Sales and Service

Customer Service

This course concentrates on associate basic sales and service skills that are needed in order to create a positive shopping experience and increase sales opportunities. To ensure effectiveness, the Sales and Service Skill Standards, developed by the National Retail Federation (NRF), have been integrated through the course.
Includes examples from the following retail sectors:
Hospitality, Family Entertainment
Related Awards, Degrees or Certifications: NRF - National Professional Certification in Retail Sales NRF - National Professional Certification in Customer Service
Related Jobs or Careers: Retail Sales Associate, Retail Customer Service Representative
This is primarily online training
Course Level:introductory
Duration:20 minutes
Training Presented in:English
Training Provided by Training Partners Plus, Inc
About The Training Provider: Training Partners Plus, Inc
Training Partners Plus, Inc - Training Partners Plus, Inc., established in 1999, is a training consulting company specializing in customer training development and process and performance improvement. Established on the principles of contribution and partnership, our mission is to contribute to the growth and development of organizations and individuals striving to improve. Our service philosophy is to assist client...
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