Provided by: Effective Outsource Networks

Setting KPIs and Goals for Effective Job Performance

Business and Management Skills

KPIs and goals setting is with the end in mind. Most organisations practice some degree of management by objectives (MBO), some call it strategic thrusts, some call it strategic pillars, some are driven by corporate vision, mission and strategy; yet other organisations adopted variations of the balance scorecard model. Regardless of which business model, management and employees must be equipped with the skills to set clear and aligned key performance indicators and individual staff goals.
From the employee point of view, the connection between their goals, performance and rewards must achieve what is known as the "line of sight" principle.
This workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs and goals, as well as alignment between organisation, departmental and individual KPIs and goals. It will also provide the necessary soft skills to guide supervisors and managers to lead their team towards successful goal achievement.
This is primarily ilt training
Course Level:introductory
Duration:1 days
Training Presented in:English
Training Provided by Effective Outsource Networks
Setting KPIs and Goals for Effective Job Performance
Why is this important?
KPIs and goals setting is with the end in mind. Most organisations practice some degree of management by objectives (MBO), some call it strategic thrusts, some call it strategic pillars, some are driven by corporate vision, mission and strategy; yet other organisations adopted variations of the balance scorecard model. Regardless of which business model, management and employees must be equipped with the skills to set clear and aligned key performance indicators and individual staff goals.
From the employee point of view, the connection between their goals, performance and rewards must achieve what is known as the "line of sight" principle.
This workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs and goals, as well as alignment between organisation, departmental and individual KPIs and goals. It will also provide the necessary soft skills to guide supervisors and managers to lead their team towards successful goal achievement.
How will you benefit?
After the workshop, you will be able to:
-appreciate the strategic planning process
-identify relevant and important KPIs
-align yourself with corporate KPIs and individual accountabilities
-write clear and SMART goals
-guide your staff to achieve the goals
What will you learn?
Performance Management
- The performance management cycle
- Types of goal
Achievement Goals
- Vision, mission and strategic areas
- Strategic planning process
- Level of key performance indicators (KPI)
- Parts of KPIs
- Linking department objectives to corporate KPIs
- Setting quantifiable baseline, stretched, transformational targets
- Demonstration of a systematic planning process
Accountability Goals
- Reviewing key outcomes of a job
- SMART goal criteria
- Level of outcome
Managing Towards Goal Achievement
- Clarity in goal setting
- Acknowledging progress
- Redirecting behavioural issues
Who should attend?
Managers, executives, officers, engineers, project team leaders and supervisors who need to set goals for their team, themselves as well as guide their subordinates to set relevant goals.
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.
Available dates:
7 Jun 2017 (EB: 17/ 5/2017)
19 Sep 2017 (EB: 29/ 8/2017)
1 Dec 2017 (EB: 9/ 11/ 2017)
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - EON Consulting & Training Pte Ltd, formerly known as Effective Outsource Networks, was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting and training. Mission ...
Custom Search
tcw11-v473M-12/20/16-07:50:13-()[B]-[A]-[A] -04:54:49