Provided by: Effective Outsource Networks

Effective Email Writing 30 May 2012

Business and Management Skills

A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written.
This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to improve the readability of their messages and to communicate meaning effectively and quickly.
Benefits
After the two-day workshop, participants will be able to:
-write clear, concise and courteous emails in a professional way
-use appropriate tone and language to communicate meaning effectively
-present information in a reader-centric manner
Outline
Common Problems in Email Writing
Formatting Workplace Email
- salutations and closings
- email signature
Getting Readers' Attention
- subject line
- distribution lists
Organising Contents
- writing plans for different purposes
- listing, sub-headings and tables
Use Correct Language and Appropriate Tone
- formal and informal language
- plain English
- rapport building
- positive words
- concise messages
- active and passive voice
Email Etiquette Review
Methodology
Participants are guided through practical steps of the topic with a combination of lectures and group discussions.
Who Should Attend
Executives and administrators who in the course of his or her work need to correspond through emails.
Course Details
Course Date 30 May 2012
Time 9am to 5pm
Venue Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing 8/ 5/2012
Fee Per Participant
S$310. 30 (Early Bird)
S$353. 10 (Normal)
S$278. 20 (Member)
Fee is inclusive of 7% GST, training materials and tea breaks.
SDF-Approved Yes
Trainer
Ms Audrey Lai
Testimonials
"I have understood more on the do's and don'ts of email writing and email etiquette. The concepts and skills learnt will greatly help me to write and project a better image of myself and my company."
- Ms Mudakirana Bte Mohamad, Senior Sales Executive, Megawatts Engineering Services P/ L
"I am now able to spot the mistakes I have made when writing emails. I am more aware of the proper layout or writing and can correct the mistakes I have previously made. The concepts learnt can be used to assist in changing email templates."
- Ms Clarissa Khor Qi En, Marketing Administrative Officer, Ascensia Academy Pte Ltd
"The trainer is very effective, clear and precise to the subject matter, and has a variety of experiences."
- Mr Mohajit Singh Chatrath, Coordinator, Adhoc Services, Encompass Digital Media
Participants will receive a Certificate of Attendance upon course completion.
This is primarily ilt training
Duration:7 hours
Training Presented in:English
Training Provided by Effective Outsource Networks
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - Established in 1996, Effective Outsource Networks (EON) specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting, and training. In January 2013, EON was incorporated as EON Consulting & Training...
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