Provided by: Effective Outsource Networks

Coaching for Peak Performance 11 July 2012

Business and Management Skills

Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work.
Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team.
This one day course will point out all the essentials in how to coach to achieve peak performance.
Benefits
After the workshop, participants will be able to:
-foundation of performance coaching
-understand their staff's real concerns and problems
-assist staff to overcome limitation and discover their full potential
-discuss actual workplace problems and practice/ improve one's coaching skills
Outline
Essence of Coaching
- why some managerial techniques are ineffective in today's economy?
- understanding the 5 steps coaching methodology: C. O.A. C.H.
Clear Goals
- aligning your staff to company's vision by setting clear goals
- understanding and uncovering the motivation factor of your staff
Overcome Obstacles
- using effective questioning techniques to uncover real concerns
- instilling powerful self-belief and confidence
Action Plan
- facilitating mindset change and exploring new possibilities
- formulating detailed and effective action plan
Commitment
- gaining staff's commitment and ownership
- leveraging on available resources to achieve success
Highlight Agreement
- summarised key discussion points
- establish milestone checks and KPI to ensure progress
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions.
Who Should Attend
Every supervisor/ manager who wants to coach their team members to achieve greater performance.
Course Details
Course Date 11 Jul 2012
Time 9am to 5pm
Venue Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing 19/ 6/2012
Fee Per Participant
S$288. 90 (Early Bird)
S$331. 70 (Normal)
S$256. 80 (Member)
Fee is inclusive of 7% GST, training materials and tea breaks.
SDF-Approved Yes
Trainer
Mr Koh Thong Joo
Testimonials
"The concepts such as the Expectancy Theory is important for setting any new rules and regulations in the office."
- Mr Hong Fan Shin, Assistant Product Design Manager, MEA Technologies Pte Ltd
"I have learnt about the importance of coaching in today's management. The concepts learnt will hopefully help to improve performance, communication and productivity."
- Mr Lee Kien Sheng, Assistant Engineering Manager, MEA Technologies Pte Ltd
"The concepts and skills learnt will help me to understand my staff better by listening and being opened to new ideas."
- Ms Jamaliya Binte Osman, Customer Service Executive, Grid Communications Pte Ltd
Participants will receive a Certificate of Attendance upon course completion.
This is primarily ilt training
Duration:7 hours
Training Presented in:English
Training Provided by Effective Outsource Networks
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - Established in 1996, Effective Outsource Networks (EON) specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting, and training. In January 2013, EON was incorporated as EON Consulting & Training...
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