Training for Store Frontliners

Human Resources

Business Coach Philippines
Store Frontliners possess a huge impact on the companya ™s success. Delivering a standout service is what matters most in todaya ™s service industry.
This is primarily ilt training
Course Level:basic
Duration:flexible
Training Presented in:English
Training Provided by Business Coach Philippines
Training for Store Frontliners
SEMINAR TITLE: Training for Store Frontliners
DATE: January 19, 2018
TIME: 9: 00 am - 4: 00 pm
VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila
ORGANIZER: BusinessCoach Inc.
Overview
Store Frontliners possess a huge impact on the company s success. Delivering a standout service is what matters most in today s service industry.
Objectives
To identify their functions and responsibilities.
To improve their selling skills and how they present themselves to clients.
Who Should Participate
Store personnel/ Specialist
Sales personnel
Cashiers
Key Topics
I. Who and what is a store frontliner?
II. Functions and responsibilities
III. Different store categories
IV. Understanding customers
V. Improving your ability to sell
VI. Your work attitude
VII. Excellence in service means profit
VIII. Merchandise display
IX. Importance of inventory
X. Cash handling
XI. Communication skills
XII. Telephone techniques
XIII. Team management
XIV. Role playing, games and exercises
SEMINAR FEE: PhP 3, 000. 00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate of attendance)
DISCOUNT: 10 percent Discount if FULL AMOUNT is paid at least five (5)banking days before the event.
RESERVATION: Phone reservation is required. Please call telephone 727-5628, 727-8860 or 225-7348.
SCHEDULE: Schedule may change without prior notice. Please call to confirm seminar schedule.
About The Training Provider: Business Coach Philippines
Business Coach Philippines - We are a Philippine based corporation that offers business seminars and workshops. BusinessCoach, Inc. is a provider of quality business training, which would enhance skills and contribute to career and organizational success. Its main purpose is to provide seminars, workshops and consultancy programs to help develop entrepreneurs and professionals. The seminars focus on knowledge based on...
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