Provided by: Effective Outsource Networks

Conducting Performance Appraisal Sessions Successfully

Hiring and Interviewing

Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.
Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?
Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence.
This is primarily ilt training
Course Level:introductory
Duration:1 days
Training Presented in:English
Training Provided by Effective Outsource Networks
Conducting Performance Appraisal Sessions Successfully
Why is this important?
Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.
Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?
Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence.
How will you benefit?
After the workshop, you will be able to:
-use documentation techniques to accurately record performance for feedback
-interpret competencies to establish sound reasons for their ratings
-give rating in a consistent manner and avoid common errors
-discuss performance issues with the correct focus
-carry out performance management as a continuous process
What will you learn?
Key to Successful Performance Management
- the performance management and coaching cycle
- checklist on things to prepare for appraisers
- appraisal - summary discussion with no surprises
Reviewing Assessment Criteria
- setting the norm for accountabilities
- setting the norm for achievements
- setting the norm for behaviour
Coaching and Assessment
- coaching matrix
- collecting evidence-based variations
- feedback with assertiveness and GROW
- absolute and relative rating techniques
- techniques for consistent rating
The Interviewing Process
- scope of discussion and keep out distractions
- planning the communication for better reception
- documentation methods for accurate feedback
- directing the focus forward through action planning
Engaging Different Employee Styles
- silent and disengaged
- deflective and defensive
- lack of confidence
- aggressiveness
- gaining acceptance from the employee
Activity
- identifying the characteristics of a good interview
Who should attend?
All team and project leaders, supervisors, executives and managers who need to appraise.
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies, video training, class exercises and group discussions.
Available dates:
13 Jul 2017 (EB: 22/ 6/2017)
24 Oct 2017 (EB: 3/ 10/ 2017)
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - EON Consulting & Training Pte Ltd, formerly known as Effective Outsource Networks, was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting and training. Mission ...
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