Provided by: Effective Outsource Networks

Systematic Approach in Problem Solving and Decision Making

Problem Solving

Busy professionals are faced with decisions to be made on a day-to-day basis. Many, when faced with a problem, do not know where to begin to solve it. In addition, many are unsure if a decision they have made was the right one.
In this programme, participants will learn problem-solving techniques that equip them to make rational decisions. They will be introduced to decision-making tools that help then define the issues and analyse possible solutions.
Participants will also learn brainstorming techniques to help generate ideas and possible solutions. They will be introduced to cognitive biases that affect the decision-making process, and issues of group decision-making. This course will prepare executives to be more effective and make better decisions in their dynamic work environment.
This is primarily ilt training
Course Level:basic
Duration:1 days
Training Presented in:English
Training Provided by Effective Outsource Networks
Systematic Approach in Problem Solving and Decision Making
Why is this important?
Busy professionals are faced with decisions to be made on a day-to-day basis. Many, when faced with a problem, do not know where to begin to solve it. In addition, many are unsure if a decision they have made was the right one.
In this programme, participants will learn problem-solving techniques that equip them to make rational decisions. They will be introduced to decision-making tools that help then define the issues and analyse possible solutions.
Participants will also learn brainstorming techniques to help generate ideas and possible solutions. They will be introduced to cognitive biases that affect the decision-making process, and issues of group decision-making. This course will prepare executives to be more effective and make better decisions in their dynamic work environment.
How will you benefit?
After the workshop, you will be able to:
-identify the importance of a rational decision making process
-apply rational decision making process and tools for making sound decisions
-be aware of biases in group and personal decision making and apply ways to counter them
What will you learn?
The importance of rational decision making
Rational model of decision making
Define the issue
- Define the root cause using effective questioning techniques:
* 5 W s and 1 H
* The 5 Why s
Establish decision criteria
- Importance of establishing decision criteria
- Prioritising and ranking
List the assumptions
Establish the stakeholders
Generate alternatives and analyse alternative solutions
- Cost-benefit analysis
- Grid analysis
- Pareto analysis
Make the decision
- The importance of making a decision
- Understanding tradeoffs in decisions
Establish the action plan
Evaluate the decision
- What to evaluate
- Tools to monitor results
- Whose views to consider in evaluation
Issues in consensus and group decision making
- What is consensus decision making
- Voting vs consensus
Understanding biases when making decisions
- Bandwagon effect
- Confirmation bias
- Groupthink
- Personal biases
How to counter biases
Who should attend?
Executives who have to make decisions in their jobs.
Methodology
Participants are guided through practical steps of the topic through mini lectures, practice and presentations, discussions, sharing and reflections.
Available dates:
8 Mar 2017 (EB: 15/ 2/2017)
11 Jul 2017 (EB: 20/ 6/2017)
20 Oct 2017 (EB: 28/ 9/2017)
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - EON Consulting & Training Pte Ltd, formerly known as Effective Outsource Networks, was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting and training. Mission ...
Do you offer brainstorming training?
Custom Search
tcw11-v473M-12/20/16-07:30:14-()[A]-[B]-[A] -04:53:43