Provided by: Effective Outsource Networks

Effective Email Writing

Effective email

A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written.
This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to improve the readability of their messages and to communicate meaning effectively and quickly.
This is primarily ilt training
Course Level:basic
Duration:1 days
Training Presented in:English
Training Provided by Effective Outsource Networks
Effective Email Writing
Why is this important?
A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written.
This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies to convey meaning effectively, build rapport with readers and improve the readability of email messages.
How will you benefit?
After the workshop, you will be able to:
-write clear, concise and courteous emails in a professional way
-use appropriate tone and language to communicate meaning effectively
-present information in a reader-centric manner
What will you learn?
Common Problems in Email Writing
Formatting Workplace Email
- salutations and closings
- email signature
Analysing Readers and Context
- readers
- distribution lists
- subject line
Organising Contents
- use of paragraphs
- listing, sub-headings and tables
- writing plans
Use Correct Language and Appropriate Tone
- formal and informal language
- plain English
- rapport building
- positive words
- concise messages
- active and passive voice
Reviewing Email Etiquette
Who should attend?
Executives and administrators who in the course of his or her work need to correspond through emails.
Methodology
Participants are guided through practical steps of the topic with a combination of lectures and group discussions.
Available dates:
13 Jan 2017 (EB: 22/ 12/ 2016)
11 Apr 2017 (EB: 21/ 3/2017)
4 Jul 2017 (EB: 13/ 6/2017)
6 Oct 2017 (EB: 14/ 9/2017)
About The Training Provider: Effective Outsource Networks
Effective Outsource Networks - EON Consulting & Training Pte Ltd, formerly known as Effective Outsource Networks, was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore. It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting and training. Mission ...
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