Not So Basic Training & Consulting |
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At Not So Basic Training we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are the key to any successful company. We are a global business solutions corporate training & consulting firm, serving a client base with needs ranging from improving leadership skills to fine tuning customer service to personal coaching and much, much more. We offer training, consulting, coaching and products to help you improve your business. Call us today to discuss your specific training needs 1-800-577-4293.
Not So Basic Training & Consulting is based in Muskegon, MI, USA
At Not So Basic Training we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are the key to any successful company. We are a global business solutions corporate training & consulting firm, serving a client base with needs ranging from improving leadership skills to fine tuning customer service to personal coaching and much, much more. We offer training, consulting, coaching and products to help you improve your business.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Excellent Customer Service Training
: When someone receives bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to provide the best possible customer service the kind of service that keeps clients and customers coming back. Participants walk away from this program with new ideas on how to enhance business, and with new skills for implementing those ideas immediately.
: When someone receives bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to provide the best possible customer service the kind of service that keeps clients and customers coming back. Participants walk away from this program with new ideas on how to enhance business, and with new skills for implementing those ideas immediately.| Head Office |
