Not So Basic Training & Consulting |
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At Not So Basic Training we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are the key to any successful company. We are a global business solutions corporate training & consulting firm, serving a client base with needs ranging from improving leadership skills to fine tuning customer service to personal coaching and much, much more. We offer training, consulting, coaching and products to help you improve your business. Call us today to discuss your specific training needs 1-800-577-4293.
Not So Basic Training & Consulting is based in Muskegon, MI, USA
At Not So Basic Training we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are the key to any successful company. We are a global business solutions corporate training & consulting firm, serving a client base with needs ranging from improving leadership skills to fine tuning customer service to personal coaching and much, much more. We offer training, consulting, coaching and products to help you improve your business.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Excellent Customer Service Training
: When someone receives bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to provide the best possible customer service the kind of service that keeps clients and customers coming back. Participants walk away from this program with new ideas on how to enhance business, and with new skills for implementing those ideas immediately.
: When someone receives bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to provide the best possible customer service the kind of service that keeps clients and customers coming back. Participants walk away from this program with new ideas on how to enhance business, and with new skills for implementing those ideas immediately.- K asked: Please send me information regarding your program. about Not So Basic Training & Consulting
- B asked: I have a team coming from all over the country that are our training and service managers that deal with customers everyday. They will be at our Muskegon location the week of November st and am looking to have an instructor come in for about to hours to train these employees on customer service/ dealing with difficult customers/ how to win over customers, etc. about Not So Basic Training & Consulting
- D asked: Hello, I am your acct exec for the Musk and MLIVE. I was wondering of we could set up a time to set up a meeting to discuss possiblemarketing ideas. We have a very good stimuls $ right now! I look forward to hearing from you. Kind regards, Dewitt acct Exec Chroncile -- about Not So Basic Training & Consulting
- K asked: Do you have a line card with the different training programs that you offer? about Not So Basic Training & Consulting
- K asked: Do you offer any diversity training? about Not So Basic Training & Consulting
- K asked: We are interested in a customer service workshop for our library staff (about people) in October as a staff in-service day. I would like to discuss this with you. -- about Not So Basic Training & Consulting
- G asked: I do alot of public speaking and am looking at your materials that an associate of mine has in his library. Could you send me relavent info on purchasing the materials you owm Like the Training Activity Book I and II and what work shop might be appropriate for me. Thank you, - --, org, home -- about Not So Basic Training & Consulting
- asked: I am interested in learning more about your company, both from a customer standpoint, as well as an employee standpoint. I would like more information about the background, methods, and overall operation of your company. Also, I would appreciate any career opportunities, job descriptions, and job requirements you could provide me with. Sincerely, Scott Sponaas about Not So Basic Training & Consulting
- M asked: I am trying to contact Mitzi Taylor to see if she would be interested in speaking for our group on April at Baker College. One of the members of our chapter, The International Association of Administrative Professionals (IAAP) Mary Seegar (she used to be Mary Seils-Christy's mom) recommended Mitzi. I can be reached at --. Thanks you, about Not So Basic Training & Consulting
- asked: Customer Service orientation couse contates about Excellent Customer Service Training
- L asked: I am loking for training in a few differant areas. GD&T, Blueprint reading, and some extra computer skills. about Not So Basic Training & Consulting
- P asked: I manage a facility and I'm trying to get my tellers to understand that the difference between us and another facility is only how we treat the customers. I want them to see this demonstrated. Thank you. about Excellent Customer Service Training
- B asked: We are planning a retreat/training session for here in Muskegon and are looking to have a half day or so educational segment. The retreat will be held at the FOP lodge in Twin Lake on September , and the time period we are alloting towards training/education would probably run from about a to noon or p. Can you tell us if you are available on that date, what training or education programs you would recommend for a busy, stressful work environment and an approximate cost for a - hour session? about Not So Basic Training & Consulting
- J asked: If you are ever looking for an MBA who is a skilled trainer with many years of dynamic experience in corporate America, please contact me. about Not So Basic Training & Consulting
- B asked: I am the Operations contact for a Branch in Alberta. We have approx staff and I would like information on how we might be able to benefit from this Service Best Program. A few years ago a lady by the name of Janice Proctor facilitated a couorse for our called Service Best. Is this the same perhaps? What is the cost on receiving this type of training for people? about Excellent Customer Service Training
- A asked: i would like more information on how i can take this course or attend training and procedures involved about Excellent Customer Service Training
- M asked: questionnaire on training need analysis in customer servive organisations. what are the areas of training given to employees of customer service organisations? training need identification format of customer service organisations. about Excellent Customer Service Training
- B asked: Do you offer classes for individuals who are not part of an organization? I am interested in getting some training in PowerPoint. Thank you! about Not So Basic Training & Consulting
- N asked: we are interested to know more. about Excellent Customer Service Training
- B asked: Looking for a seminar to provide to our support team, consultants, and account managers in improving our interactions with our customers. We are a software company. about Excellent Customer Service Training
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