Communico Ltd.
Communico Ltd. is the home of MAGIC - training and consulting that will help you create a culture of exceptional service.
MAGIC (which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention.
Communico Ltd. is based in Westport, CT, USA
Communico Ltd. is the home of MAGIC® - training and consulting that will help you create a culture of exceptional service.
MAGIC®(which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention.
We have partnered with a wide range of clients, including JPMorgan Chase, The Alger Fund, Kimberly Clark, Cendant Corporation, Transamerica, Panasonic, Anthem BCBS, and Montefiore Medical Center.
Programs/Services include:
Assessment of your Service Culture
(using our MAGIC Service Culture Index)
Shared Service Vision Development
MAGIC Champions Workshop
The MAGIC of Customer Relations Program
The MAGIC Coaching Program
The MAGIC of Relationship Selling
The MAGIC of Collections
The MAGIC Email Writing Program
We deliver the programs at your location or certify your associates to do so.
Our MAGIC programs have transformed organizations into communities of leaders who inspire and demonstrate exceptional service in everything they do. We also show you how to reinforce best practices and coach associates so that results are sustainable and long-lasting.
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