Training available from LJL Seminars (tm)
Comprehensive Customer Service Training  : This three-day comprehensive customer service training program provides you with the detail level of understanding and training to provide complete customer service excellence.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
Customer Service & The Use of Email : This is our one-day customer service training program which focuses on customer service and the use of Email. During this workshop we will cover how to deal with customers using email.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
Customer Service Telephone Techniques : This is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
Executive Presentation Skills  : Executive Presentation Skills -This course is specifically designed for Supervisors, Managers, Directors and above. This advanced course assumes prior experience with delivering presentations and is designed for those whose speaking and presenting play a critical role in the success of your business. Lenny Laskowski is an international professional speaker and author of the book, "10 Days to More Confident Public more...
Handling Customer Complaints : This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
How to Effectively Present Your Ideas : This is the perfect two-day workshop to help you become a more dynamic speaker and presenter. This workshop will teach you how to improve your presentations and improve your confidence. You will also learn how to properly structure your presentations, how to use visual aids, gestures and speaking postures. You will also be provided with some physical and mental techniques you can use to reduce your speech anxiety. Lenny, a professional speaker and author of the book, "10 Days To More Confident Public Speaking" (Warner Books) will share with you his unique method for preparing more...
How to Successfully Grow Your Business Using the Internet   : With internet expert, Lenny Laskowski.
Author of the book,"Success Via The Internet - Secrets of Growing Your Business Online"
Do you have a website that is not making you any business?
Do you have a website even you can't find?
Lenny Laskowski, international professional speaker and internet marketing expert offers two powerful sessions on internet marketing to help you grow your speaking business.
Presentation Skills consultation Services  : Consultation Services -Are you looking for someone to provide all your presentation skills training? Lenny Laskowski is an international professional speaker and author of the book, "10 Days to More Confident Public Speaking" (Warner Books).
Lenny is also available as an on-going speech coach or trainer for your staff and can provide a package of workshops and/or seminars over the course of the year. If your training needs require several seminars, you can save money and time by contacting us more...
Simply Speaking...Selling Yourself & Your Ideas Seminar on CD : By popular request, I have made available my popular seminar, "Simply Speaking...Selling Yourself & Your Ideas Seminar" on Video CD. This four Video CD Set, complete with workbook, puts you in the seat of an actual FULL DAY seminar with "me". I have created this CD series using "state-of-the-art" technology to provide you with actual video and PowerPoint slides of my popular seminar.
Simply Speaking..Selling Yourself and Your Ideas! : Simply Speaking..Selling Yourself and Your Ideas! -This is an intense one-day workshop designed to provide you with new ways to present yourself and your ideas. Lenny will present a collection of topics and limited hands-on training from his most popular keynotes and workshops. This is the perfect workshop for large associations and companies who are looking for something special. This workshop can also be added as an option to your existing conference or event. Half-day workshops are also available and can also be provided in conjunction with any of Lenny's dynamic keynotes.
NO LIMIT ON THE NUMBER OF ATTENDEES
Technical Presentations For Today's Engineer : Technical Presentations For Today's Engineer-This course is designed for anyone involved with technical presentations. The technical presentation usually involves the use of more visual aids, especially graphs, charts, and statistical data. This course is designed to teach you how to better display your ideas to those who may not be familiar with your area of expertise. Graphical display techniques along with methods to display and present technical information before and during the presentations will be discussed. Since many technical presentations involve teams, this course will also include some team presentation concepts.
This two day program is limited to 6 to 10 participants.
What is Customer Service : This is our one-day basic customer service program which focuses on understanding what customer service is all about. During this workshop we will cover understanding what customer service really is to learning how to deal with customers professionally.
Senior Management Development
"Master The Art Of Public Speaking - Overcome your Fears and Speak Like A Pro" : "Master The Art Of Public Speaking
(Overcome Your Fears and Speak Like A Pro)"
at The Learning Annex in New York City on Monday, February 13, 2006.
Time: 6:45 to 9:30pm
To register, take the link below:
How to Increase Your Skills and be a Confident Public Speaker Seminar : =====================================================================
How to Increase Your Skills and be a Confident Public Speaker Seminar
=====================================================================
Due to popular request, we are offering a FULL-Day Public seminar
Three Seminar dates to chose from:
September 13, 2006
($ 247 / participant - $ 197 / participant for three or more
if registered before July more...
|
