Online Training Directory
Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
We look forward to helping you achieve your career and lifelong learning goals.
Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
We look forward to helping you achieve your career and lifelong learning goals.
Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
Online Training Directory is based in Dawsonville, GA, USA
These are some of our most successful programs:
Pharmacy Technician Certificate Program
Pharmacy Technician National Certification Exam Preparation Course
Basic Internet Specialist Certificate
Comprehensive Medical Coding Training
Typing Pal--The Best Online Typing Course
Understanding Health Insurance: A Guide To Professional Billing & Coding.
All PC Computing Courses and Professional Development Soft Skills
Brilliant Business Writing and Communication
Excellent English: A Writing Review Part 1, 2, 3, & 4
Comprehensive Paralegal Program
Medical Coding Certificate Program
Travel Careers Training Programs
Basic Internet Specialist Certificate
Introduction to Technical Writing for Industry
Overview of Legal Nurse Consulting
Writers At Work: A Review for Professionals 1-2-3-4
Certificate in Technical Writing
How to Find Legitimate Home Employment
Complete course in Professional Medical Transcription using MIME method of instruction Professional Edition
Application Programming using Visual Basic 6. 0 (Beginner/ Intermediate/ Advanced)
Comprehensive Medical Transcription Training
Beyond Grant Writing and Approaching Viable Funding Sources with Success
Nutritional Herbalism: Learn How Herbs Work Within Your Body
The World of Wine: How to Taste & Select a Quality Bottle of Wine
Medical Secretary Certificate Program
eMarketing 1. 1.
Learn How to Repair Computers: Get Certified in 7 Weeks
Certified Help Desk Professional Online (CHDP)
Persuasive Writing Strategies
How To Master Customer Service
Learn Spanish On-line From Live Instructors Beginner Level
Learn Grammar the Easy Way
Management & Leadership Continuous Quality Improvement (CQI) Training Program
Six Sigma Management and Leadership Training Program
Pharmacy Technician Certificate Program
Pharmacy Technician National Certification Exam Preparation Course
Basic Internet Specialist Certificate
Comprehensive Medical Coding Training
Typing Pal--The Best Online Typing Course
Understanding Health Insurance: A Guide To Professional Billing & Coding.
All PC Computing Courses and Professional Development Soft Skills
Brilliant Business Writing and Communication
Excellent English: A Writing Review Part 1, 2, 3, & 4
Comprehensive Paralegal Program
Medical Coding Certificate Program
Travel Careers Training Programs
Basic Internet Specialist Certificate
Introduction to Technical Writing for Industry
Overview of Legal Nurse Consulting
Writers At Work: A Review for Professionals 1-2-3-4
Certificate in Technical Writing
How to Find Legitimate Home Employment
Complete course in Professional Medical Transcription using MIME method of instruction Professional Edition
Application Programming using Visual Basic 6. 0 (Beginner/ Intermediate/ Advanced)
Comprehensive Medical Transcription Training
Beyond Grant Writing and Approaching Viable Funding Sources with Success
Nutritional Herbalism: Learn How Herbs Work Within Your Body
The World of Wine: How to Taste & Select a Quality Bottle of Wine
Medical Secretary Certificate Program
eMarketing 1. 1.
Learn How to Repair Computers: Get Certified in 7 Weeks
Certified Help Desk Professional Online (CHDP)
Persuasive Writing Strategies
How To Master Customer Service
Learn Spanish On-line From Live Instructors Beginner Level
Learn Grammar the Easy Way
Management & Leadership Continuous Quality Improvement (CQI) Training Program
Six Sigma Management and Leadership Training Program
14 Purchasing Best Practices
: 14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! You can introduce purchasing best practices into your organization easily, without outside help, if you have the right guidance. The highly personal and interactive online class "14 Purchasing Best Practices" makes it realistic for you to quickly and significantly improve your performance and the more...
21st Century Assertiveness and the Art of Persuasion
: The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The participants will gain knowledge from internet and current case studies and will take part in weekly discussion threads and case more...
21st Century Professional Networking
: This course examines professional networking methodologies and practices in today`s global communications environment. Participants will network with each other utilizing practices and prescriptions for networking success. From grass roots communications to technology based networking, this course will examine the catalysts to successful networking practices. Participants will network via e-mail, discussion threads, online chats and where feasibile by telephone. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and schedules. Textbook for this course is: "more...
7 Steps to A Lot More Sales
: 7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the ?hidden? sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven more...
911 OPERATOR TDD TRAINING
: 911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months."This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the deaf/speech impaired community via a simulated TDD more...
A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led)
: Designed for individuals interested in becoming a freelance writer.
This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started.
This course demonstrates proven methods other writers have used through strategies of getting organized, establishing themselves as a writer, soliciting work, implementing networking, and selling themselves as a writer. With the ultimate goal to become a successful freelance writer.
A Fast Track Approach to Making Money as a Freelance Writer (Self-Directed)
: Designed for individuals interested in becoming a freelance writer.
This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started.
This course demonstrates proven methods other writers have used through strategies of getting organized, establishing themselves as a writer, soliciting work, implementing networking, and selling themselves as a writer. With the ultimate goal to become a successful freelance writer.
A Foolproof Method for Conduting a Job Search
: It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study. Each module is designed to be completed within 1 week or sooner.
You will be given exercises to complete via email.
This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to uncover the more...
ABC+D Principles of Healing
: Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will more...
Access 2007 Level 1
: Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database.
Students will learn what a database is and how an effective database should be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity. After learning to manipulate the Access interface and create their own databases, students will discover how to create and use the basic tools of the Access application: tables, forms, more...
Access 2007 Level 2
: Access 2007 Level 2 Strives to broaden and develop the basic database design skills that students already possess.
Students will gain a more complete understanding of how to create and use the primary database objects in Microsoft Office Access 2007, including tables, queries, forms, and reports.
The course also shows how to work with individual fields to ensure that overall database structure is consistent and correct. In addition, students will learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. more...
Accounting In An Hour
: Accounting In An Hour Whether you are working with a small, medium or large organization, chances are you?ll never achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute more...
Achieving Solar - An Introductory Guide
: Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of U.S. energy consumption and a detailed primer on today's solar energy applications. The difference between solar thermal systems and solar photovoltaic (PV) applications and technologies will be clarified. Climate, geographic, siting, and zoning considerations will be discussed. Finally, you will learn how to locate a contractor, and how solar can add value to a structure. This class is approved for 4 hours of continuing education credit with the United States Green more...
Administering Linux


: Administering Linux will teach the student how to configure and administer Linux once it has been installed on your system.
Administering Microsoft SQL Server 2000 (SQL)


: This course will provide student with the knowledge and skills required to install, manage and administer Microsoft SQL Server 2000 (SQL) databases.
Adobe After Effects CS3: Advanced
: Adobe After Effects CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get ready to dive in deeper than basic editing and compositing with these entertaining and educational videos on the advanced feature set in more...
Adobe After Effects CS3: Essentials
: Adobe After Effects CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Discover the world of animation with After Effects CS3 Essentials. Hosted by more...
Adobe CS3 Design: Workflow
: Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Watch your creativity flourish with Adobe CS3 Design Workflow. With more...
Adobe CS3 Print: Workflow
: Adobe CS3 Print: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Learn how to design successfully for print using Adobe CS3 Print Workflow. With print production specialist more...
Adobe CS3 Production Premium: Workflow
: Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Start with some important tips on shooting and capturing video with OnLocation for a more...
Adobe CS3 Web Design: Workflow
: Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Hone your web design skills as you learn how to use the new features in CS3 Web Design Workflow. more...
Adobe Dreamweaver CS3: Advanced
: Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your web design to next level with the Adobe Dreamweaver CS3: more...
Adobe Dreamweaver CS3: Essentials
: Adobe Dreamweaver CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe Dreamweaver CS3 places the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this more...
Adobe Dreamweaver CS4: Essentials
: Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Beginner and Intermediate web designers will find the tools and techniques discussed to be invaluable more...
Adobe Encore CS3: Essentials
: Adobe Encore CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe? Encore? CS3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience more...
Adobe Fireworks CS3
: Adobe Fireworks CS3 Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program more...
Adobe Flash CS3 Professional: ActionScript 3 Essentials
: Adobe Flash CS3 Professional: ActionScript 3 Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get up and running on the newest version of ActionScript, more...
Adobe Flash CS3 Professional: ActionScript 3 UI & Data
: Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Explore new territories in the land of data handling and more...
Adobe Flash CS3 Professional: Essentials
: Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Give your website a new look! Now is the time to give it a zap of creativity with animated objects and sound effects. Whether more...
Adobe Flash CS3: ActionScript 3 Animation and Games
: Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Advance your knowledge and use of ActionScript 3 by taking a specific look more...
Adobe Flash CS4 Professional: Essentials
: Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. This introductory training is tailored specifically to the needs of a beginner or intermediate user of more...
Adobe Illustrator CS3: Advanced
: Adobe Illustrator CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Unlock the secrets of Adobe Illustrator CS3 as you learn advanced tricks and techniques in this more...
Adobe Illustrator CS3: Essentials
: Adobe Illustrator CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. These easy to follow, in-depth lessons show you how to create top quality artwork using Adobe more...
Adobe InDesign CS3: Essentials
: Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adam's combination of real-world design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In more...
Adobe Photoshop CS3: Advanced
: Adobe Photoshop CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified more...
Adobe Photoshop CS3: Essentials
: Adobe Photoshop CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. If you are just starting out with Photoshop or you need a refresher on keyboard shortcuts, the basics of more...
Adobe Photoshop CS4 Extended: Essentials
: Adobe Photoshop CS4 Extended: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Mastery of Adobe Photoshop CS4 requires a solid foundation in the more...
Adobe RoboHelp Workshop
: Adobe RoboHelp Workshop In this course, you study the background of online-help systems since they arose in the 1990s.
You explore a range of online-help systems, surveying their varied content, organization, format, and?in particular?navigation systems.
You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you study techniques for task analysis and industry-standard format for writing style, headings, lists, tables, notices, and highlighting. During this course, more...
Advanced Claims Billing and Coding Practicum


: This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.
Advanced e-Mail Marketing
: The course is designed for marketers with a general knowledge of e-marketing techniques and processes.
Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course.
The course is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours to complete the entire course takes about 4 weeks. A personalized certificate of completion will be mailed to you at the end of the course. Regardless of the posted "Start Anytime" or fixed dates we publish the course starts on the more...
Advanced Technical Writing
: Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document organization and design, supplements, visuals, and research techniques.
The course consists of one proposal that will incorporate all stage of technical writing: planning, writing, designing, and revising.
An Introduction to Controlling Costs to Make Your Restaurant Profitable
: During this course you will learn about costs associated with restaurants, what they mean and how you can control them.
You will be exposed to income statements, food costs, menu and portion costing, menu pricing, daily food cost percentages, break-even points, forecasting, contribution margins and labor cost control.
An Introduction to Food Handling, Safety and Sanitation
: During this course you will learn the importance of food handling, identification, safety and sanitation. Key points will include storage, personal and facility hygiene, cooking and storage temperatures, common illness associated with improper sanitation and/or cooking and what to look for when receiving food from purveyors. Please Note: This course is a self-study course to help students understand the basics of food safety. If your goal is to become ServSafe certified you should contact your local National Restaurant more...
Architecting Web Content (Master Class)
: In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the system. In this course, you will learn how to create consistent structures for your content so that users can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible.
This course is aimed at non-programmers, more...
AS9100 Aerospace Standard General Employee Training
: Aerospace Standard General Employee Training AS9100 includes the requirements of ISO 9001:2000 along with the addition of 80 additional requirements critical to Aerospace Quality. This international standard is administered by the International Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) = JISQ9100 (Asia Pacific), although it is recognized as the same standard globally. AS9100 requires an organization?s more...
Bartending at Home-Online
: Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests.
You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology! You will complete this class with a new appreciation for the art of bartending. This abbreviated bartending course is taught by Kellie Nicholson, instructor of ?Bartending the Easy Way.? Kellie?s 25 years of experience as a bartender is unparalleled and her students work all over the more...
Bartending the Easy Way-Online
: Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are covered and students will be well-prepared to work as a bartender, in addition to being a valued employee. Bartending the Easy Way is an in-depth study of professional bartending. This exceptional online course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper more...
Bartending to the Max-Online
: Bartending to the Max-Online Unlike any other type of bartending course, Bartending to the Max is a combination of Bartending the Easy Way and Professional Bar Management. This exceptional bartending class will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information more...
Basics of Organizational Communication
: Organizational Communications Communication is the most important determining factor for success in the business world.
This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent Concepts, more...
Basics Of Smart International Procurement
: Basics Of Smart International Procurement Are you responsible for increasing your organization?s international procurement and don?t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. Buying internationally involves having to expand your knowledge of many aspects of procurement that you don?t have to worry about when buying domestically. Differences in cultures, laws, communications, currencies, and more have to be understood to support international procurement. And if you don?t have a good foundation, your international procurement more...
Behind the Music: The Poetry of Popular Songs



: This course explores the lyrics of popular songs to teach basic poetry analysis.
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing
: Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, more...
Boost Your Self-Confidence And Enjoy Selling Success
: Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your goals. Understand the importance of your own attitude and self-confidence in the selling process and how to use this to help your customer to buy. Highly recommend scheduling online chats between sessions, about 15 to 30 minutes, to reinforce points and address any specific issues. Use either MSN Messenger or Yahoo Messenger.
Brilliant Business Writing and Communication


: This practical course helps business professionals write with greater confidence and accuracy.
Brilliant Business Writing and Communication
: What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and their employers. Many don`t feel comfortable writing, and worry that the impression they`re making on clients and coworkers is anything but positive. It`s time to change all that. Designed explicitly for people in the business world, this course guides students through the principles and practices of effective communication.
Students learn about writing approaches, grammar, clarity, precision, more...
Business Ethics Conduct Policy Statements
: Business Ethics It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Thus, if a company hopes to qualify for more lenient treatment under the Guidelines in the more...
Business Organizations and the Law
: By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal standards regarding working conditions. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three times, via e-mail, regarding course content. For the more...
Certificate in Web Content Creation (Master Classes)
: The certificate program consists of three Master Classes: (1) Writing Web Content (2) Architecting Web Content (3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing business models. First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then you?ll learn how to think structurally when approaching new content, exploring more...
Certified Compliance Inspector of Stormwater (CCIS? Certificate)
: Certified Compliance Inspector of Stormwater (CCIS?) The 6-hour CCIS? online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This training covers the physical techniques as well as the proper reporting and documentation requirements for ensuring compliance under the NPDES Construction General Permit.
Certified eMarketing Associate Certification (CeMA)
: The CeMA certification is a substantial credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The certification is recognized globally and is the only e-marketing certification recognized by a state office. Preparation resources will be e-mailed to applicants. Certification-a sign of competence and achievement in this field-is particularly important in a competitive job market. While relatively few advertising, marketing, and public relations managers currently are certified, the more...
Certified Preparer of SWPPP (CPSWPPP Certificate)
: Certified Preparer of SWPPP (CPSWPPP?) The 8-hour CPSWPP? online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP? are also certified to implement and inspect sites for stormwater compliance.
Chart Your Course to Emotional Intelligence


: To improve students competence in emotional intelligence capabilities.
Choosing a Renewable Energy Installer
: Choosing a Renewable Energy Installer With the amount of money you're spending on a solar or wind energy system, make sure you do it right. Once you've made the decision to install either a solar or wind renewable energy system, what are the important questions to ask potential installers? This online class starts from the beginning by helping you locate installers, and discusses important considerations and characteristics to look for. Also, we will walk you through some of the installation considerations, including what you can do to help. Numerous resources are provided for students to locate installers, and these are more...
Cisco CCNA Configuring Frame Relay and ISDN
: This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth.
It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is explained. This unit also discusses the mechanisms of controlling congestion in a Frame Relay network. This more...
Cisco CCNA Internetworking Technologies 1
: This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit also describes the various organizations that set standards for communication and networking.
It discusses the characteristics and functionality of Local Area Networks and Wide Area Networks and explains the devices used in LAN and WAN.
Cisco CCNA Internetworking Technologies 2
: This unit describes the second and third layers of the OSI reference model, the Data Link layer and the Physical Layer.
It describes functions include physical addressing, network topology, error notification, sequencing frames, and flow control for the Data Link Layer and identifies the organizations that define the communication and networking standards for the Physical Layer. Described also are the different coding types used in a LAN and the coding type used in more...
Cisco CCNA IP Routing Concepts
: In this unit, you will learn about the routing process, which determines the best path to destination networks for incoming packets.
You will also learn about the addressing schemes of several Network layer protocols. This unit also covers the difference between the routed and the routing protocols.
You will learn about the operations of the Network layer resulting from data packets passing through routers.
You will also learn about multi-protocol routing and host-to-host communication in LANs and WANs.
Cisco CCNA IP Routing Configuration
: This unit defines static and default routes, lists the commands that can be used to configure static and default routes, and discusses the advantages of static routes. Routing tables are also defined in this unit. The unit also defines administrative distance and discusses the default administrative distances of routing information sources such as static routes, RIP, and IGRP, characteristics of the Routing Information Protocol (RIP), how RIP uses hop count as its metric. The stability features of RIP such as split horizon, hold down mechanism, and hop more...
Cisco CCNA IPX Routing
: This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This unit also describes the communication process between two servers on an IPX network and the role of a Cisco router in server-to-server communication across networks. In addition, this unit describes the addressing scheme in IPX. Finally, the unit explains the various types of encapsulation for Novell IPX packets, and lists their equivalent Cisco IOS terms.
Cisco CCNA LAN Switching
: In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the connection-oriented services that bridge the MAC sublayer to the upper layer protocols. The MAC address is added to a frame at the MAC sublayer. The unit also covers various types of LAN technologies such as Ethernet, Token Ring, and Fiber Data Distributed more...
Cisco CCNA Monitoring and Security
: This unit introduces the concept, purpose, and operation of the Access List.
It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. The unit also covers the two steps in configuring the Access List, defining an Access List, using global commands, appling the Access List to an interface. Finally, in this unit you learn how to identify a particular Access List as an IP, IPX, AppleTalk, or DECnet Access List.
Cisco CCNA Router Configuration Basics
: This unit introduces you to the internal components of routers.
You will learn about the information stored by the different router components and about the LAN and WAN interfaces on a router that provide network connectivity to the router. This unit also describes the initialization process as well as the different configuration sources.
You will learn how a router can be configured from the console port, the auxiliary port, a network management station, a TFTP server, or from virtual terminals.
You will also learn the Cisco IOS more...
Cisco CCNA TCP/IP Addressing on CISCO Routers
: This unit describes various layers present in the TCP/IP protocol suite. The TCP/IP protocol suite maps roughly to the OSI reference model. In this unit, you will learn about the Application layer protocols. This unit also discusses the TCP and UDP protocols used in the Transport layer.
You will also learn about the functionality of TCP. Finally, you will learn about the TCP handshake mechanism, which is used for establishing a session.
Cisco CCNA WAN Protocols ? HDLC, PPP
: This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25.
It explains the connection parameters provided by a service provider in the assigning of a connection to a subscriber, defines the interfaces that enable communication between a subscriber and the service provider, explains the features and functions of the Point-to-Point Protocol (PPP), explains the function of each component in the encapsulation and session establishment. As you move through more...
Cisco CCNA WAN Protocols-Configuring X.25
: This unit introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits.
You will be presented with information that describes the need for Address Resolution and how it relates to transferring data across a network. This unit also introduces the X.25 protocol suite as it is mapped against the OSI reference model. Specifically, the PLP, LAPB, and X.21bis protocols, which make-up the X.25 protocol, more...
Coaching For Performance
: Coaching For Performance This course helps participants develop a structured approach to coaching.
It helps them to recognize good coaching opportunities and plan successful coaching programs.
It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation.
Communicate With Confidence


: This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.
Complaints And Angry Customers
: Complaints And Angry Customers The Complaints and Angry Customers course helps sales and service providers understand how to approach the more difficult and challenging situations they?ll encounter.
It provides participants with a 6 step method for handling complaints, communication strategies for staying in control and for soothing feelings that are running high. And it equips participants with a process to help them meet the needs of the most challenging customer.
CompTia A+ Essentials and A+ Specialist Certification Training Courses
: CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTIA's A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as security, safety and environmental issues and communication and professionalism. The CompTIA A+ certification training course from QuickCert measures the necessary competencies for an more...
Computing Fundamentals - IC3 Training Solution
: This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination.
It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software.
It also explains how software and hardware interact, such as the operating system`s role in the booting process.
Students will learn how to install software, find help, change basic system settings, and format disks. Additionally, this section covers how to use files, folders, and other Desktop objects on a Windows system, as well as how to customize the Windows operating system.
Contract Law
: By creating rules about what constitutes contracts (basic contract law), society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three times, via e-mail, regarding course content. For the Advanced Completion course enrollment, students have unlimited access to the instructor via e-mail. Course Textbook link:
Copyright Law Basics & Workplace Activities
: Copyright Law Basics Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol ?, but even in the absence of the symbol the material may be protected by copyright law. Employees need to understand copyright basics for at least two reasons. First, to the extent a company produces copyrightable material, the employees must help the company protect its rights in all more...
Creating Popular Web Content (Master Class)
: Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users want, and what standard more...
Customer Astonishment: The Commitment to World-Class Customer Care
: Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth.
It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need more...
Customer Service for Bars and Restaurants-Online
: Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal customers. Nicholson has more...
Customer Service Plus
: Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course you?ll learn the basics of customer service and how to consistently provide high-quality customer service. Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of more...
Delegation - Leveraging Through Others
: Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students more...
Demanding Customers
: Demanding Customers The Demanding Customers course guides sales and service providers through a series of scenario based option paths. This will show the participant how to manage an angry customer, understand why a customer might be shy and help an undecided customer come to a decision.
It will help to deal with a customer who isn?t right, but who is a customer, and who ? with skill ? will still be one in the future.
Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297)
: In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network.
This course is designed to teach the student about Designing Active Directory & Network Services Infrastructure for a Windows 2003 network environment. This training and area of expertise advances the student's knowledge base in this more...
Designing Security for a Windows 2003 Network - MCSE (70-298)
: This course is designed to to teach the student network security and related security concerns and necessary actions to protect their Windows 2003network environment. This training and area of expertise advances the student's knowledge base in this one aspect of the overall Certified Systems Engineer's requirements.
This course material maps directly to Microsoft's MCSE required exam 70-298. Course includes printable electronic study guides for each level of study.
Discharging Employees



: There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee reactions. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Dreamweaver 8 Series
: Welcome to Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in more...
Dreamweaver MX 2004
: Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. Your instructor for this course is David Humes David is an Adobe Certified Expert (ACE) in Photoshop, a Certified Practitioner of more...
Effective Business Communication Series
: Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.Audience: This series is for anyone who wants to improve his or her professional writing skills.Features:Flash and audio provide animated, interactive Lesson Introductions, Activities, and more...
Effective Management Principles Within the Law
: Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. As a consequence, many managers lack the interpersonal skills, sensitivity, legal awareness and professionalism necessary for effective management. The result can be disastrous: endless conflicts; low morale and productivity; wasted talent; high and costly turnover; and lawsuits based on privacy violations, discrimination, harassment, wrongful termination, among other things. As more...
Electronic Commerce: Introductory Professional Level


: For the working professional and business entrepreneur--An overview course investigating the general structure of networks supporting the Internet and electronic commerce.
Electronic Commerce: Security Issues Professional Level


: A comprehensive course of study devoted specifically to current security issues affecting e-commerce.
Electronic Commerce: Strategies Professional Level


: One of the most detailed courses available on the subject. This course covers several strategies related to building the small or full scale e-commerce enabled business enterprise.
eMarketing 1.1
: 5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail.
Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business models Internet history and statistics Banner Advertising strategies Banner advertising design more...
Ethics and Compliance Basics
: Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Training is necessary to encourage good behavior, set expectations, demonstrate the company's commitment and inform members of laws that are not common knowledge. Integrity and scruples not only keep us out of court and out of prison, but they are good for business. One study found that companies making "an explicit commitment to doing business ethically" have produced profit/turnover more...
Ethics and the Law
: Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which they have a duty to act so as best to serve a client`s interests and to advance the interests of justice. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the more...
Excel 2007 Level 1
: Excel 2007 Level 1 This course introduces students to Microsoft Office Excel 2007.
It covers basic spreadsheet features and acquaints students with Excel's tools.
Students will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, work with basic functions, use fills to save data entry time, and create and modify charts from worksheet data. They will also be introduced to the main interface changes of Microsoft Office 2007, such as the more...
Excel 2007 Level 2
: Excel 2007 Level 2 This course familiarizes students with intermediate-level spreadsheet features.
Students will learn how to convert older workbooks to the new default XML-based file format; customize the Quick Access toolbar; use logical and financial functions; format worksheets using themes, styles, and page breaks; use 3-D references; ready workbooks for the Web; use templates to create workbooks; and insert and manipulate objects such as shapes and SmartArt more...
Excellent English: A Writing Review - Part I, 2, 3 Bundle


: Purchase our top 3 English Writing Courses at a bundled discount price.
Excellent English: A Writing Review - Part I: Sentence Structure
: This is the first of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity.
Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing: understanding parts of sentences and speech; ensuring sentence completeness; and conquering common problems with verbs, pronouns and modifiers.
Students will read, study, complete exercises and take mastery quizzes that will ensure their understanding of the concepts and revision techniques. Required Book: more...
Excellent English: A Writing Review - Part II: Punctuation
: This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of punctuation without forcing them to memorize countless rules. Weekly units teach the use of commas, semicolons, colons, hyphens, dashes, and parentheses. Exercises, tutoring and mastery quizzes help students understand the concepts and recognize and revise punctuation errors in their more...
Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing
: This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a clear, concise, and dynamic writing style. Exercises, tutoring and mastery quizzes help students understand the concepts and revise their own writing to be more clear, concise, and dynamic. Topics include clear reference; using synonyms and transitions; avoiding redundancy and more...
Executive-to-employee Communication Strategies



: Course description -- You might have the feeling that your employees are scared of you because of your position. As an executive who is concerned about your organization, it is up to you to gather feedback from your working level employees and to build trusting relationships throughout the organization. This course offers suggestions and techniques for building up the communication highway between you and your employees. You will learn ways to open up more to your employees as you see things through their perspective. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Expert Purchasing Management
: Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever. Between being accountable for measurable results, pleasing internal customers, and ensuring that your purchasing staff improves its productivity, you may feel it is impossible to do a good job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a more...
Fair & Unfair Competition Rules
: Unfair Competition The rules regarding what is fair and unfair competition affect virtually all of a company's business decisions ? hiring, marketing, sales, customer-relations, and research and development, among others ? and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees.
Fireworks MX Advanced
: Fireworks MX Advanced is the Third and final class of a 3-part course; students are required to have access to the Internet and basic Internet and computer (file structure) knowledge, taken the Introduction and Intermediate to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh by Sandee Cohen? ISBN 0-201-79479-9. The more...
Fireworks MX Intermediate


: Second part of a 3 part course, learning advanced features of Fireworks to create commercial images and effects.
Fireworks MX Intermediate
: Fireworks MX Intermediate is the second class of a 3-part course; students are required to have access to the Internet and basic Internet and computer (file structure) knowledge, taken the Introduction to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh by Sandee Cohen? ISBN 0-201-79479-9. The student is responsible for following the book and doing all more...
Flash 8 Series
: Welcome to Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual more...
Flash I: Mastering the Tools
: Welcome to our Flash I: Mastering the Tools course Welcome to our Flash I: Mastering the Tools course. Flash MX is a multimedia application that will allow you to create powerful and eye-catching applications, presentations, animations, and Web sites by integrating images, drawings, audio, video, and text.
It is capable of producing dazzling animations that will attract users and keep them captivated. Through animations, you are also able to illustrate your ideas, designs, instructional materials, etc. more...
Flash MX Series
: Welcome to Flash MX Series This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The Flash MX series presents information for intermediate to advanced media designers and developers who want to learn the latest techniques for animating graphics and enhancing visual media with sound and music. Topics covered include: Drawing tools, design concepts, animation techniques, text and forms in animation, compound objects, scenes, more...
FrameMaker I: Getting Your Feet Wet
: This course provides an introduction to Adobe FrameMaker, which is perhaps the most widely used authoring tool for technical communicators. In this course, you become familiar with the user interface and learn the basic features of the program.
This course covers the following material: Introduction to FrameMaker Paragraph and Character Tags Templates Tables Graphics Anchored Frames The material for this course was created for Adobe FrameMaker 7.0 for Windows. If you use an earlier version, slight more...
FrameMaker II: Diving In
: This course provides an in-depth look at the core features of Adobe FrameMaker.
This course covers the following material: Page Layouts, Master Pages and Reference Pages Books Table of Contents and Indexes Cross-references and Footnotes Variables and Conditional Text Revision Management and Conversion Techniques The material for this course was created for more...
Getting the Job Offer You Want
: It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within 1 week or sooner.
You will be given exercises to complete via email.
This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the of the course, you will have all the information you need to negotiate salaries and perks. more...
Home Energy Fundamentals
: Home Energy Fundamentals In this five-module online course, you will get an understanding of the fundamentals of energy before going on to receive a detailed primer on how your home uses energy and how to reduce your energy consumption and make your home more comfortable. Whether you are concerned with residential or small business applications, after this course you will understand how your home or business uses energy, acquire useful knowledge about the traditional sources of energy, and how to do a home energy audit or hire a professional to do one. Methods of making your home more energy efficient will be discussed. Finally, you'll get an more...
How to Ask The Right Questions To Maximize Influence And Minimize Objections
: More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service is the best fit for them. Your customer has previous buying experiences where he or she has formed doubts and concerns. Concerns orobjections are natural in sales. Be ready to recognize objections and allow them to be a way for you to demonstrate how more...
How to Build And Maintain Rapport With Your Clients
: Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it could be related to your rapport skills. And whom do we respond to most favorably? People who are like us --- in ideas, actions, values, even speaking patterns. When in Rome, do as the Romans do. More experienced and successful more...
How to Find Legitimate Home Employment
: If you are looking to work at home and are looking for a guide that will show you step-by-step how to accomplish this goal, this is it. You?ll learn how to find a legitimate business, where to look, what you will do to start the business, and what is involved after that.
The course is designed to help you find legitimate work at home.
You will be exposed to scams and what to avoid.
You will learn the legal aspects of owning a business. In order to get a well-rounded concept of what you need to do, purchase of supplemental material is required. This material was written by yours truely and adds to what the course provides: How to more...
How to Interview Like a Professional
: It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within one week or sooner.
You will be given exercises to complete via email.
This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to master interviewing techniques. You?ll more...
Human Resource Management in the 21st Century
: Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational talent presents new and different paradigms. Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Focusing on theory, practice and application, this course covers case studies from today`s noted organizations. The participant will take part in prescritive solutions to situations and application-oriented case studies.
IC3 Training Solution Bundle
: This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact.
It also addresses how to manage files and the Desktop. The Key Applications section covers the skills and functions common to Microsoft Windows applications. Some of the skills covered more...
Implementing a Windows 2003 Network Infrastructure - MCSE (70-291)
: This course is designed to teach you about Microsoft's new Windows 2003 server software.
You will learn how to implement and set-up the server and complex software in a network environment.
This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course are electronic study guides for each of the five levels of study.
Influence Your Customer to Take Action and Buy
: Selling is a balance of give and take.
You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of selling, "getting action" is closing. But the word "closed" establishes an incorrect mind set for anyone who sells, since there`s nothing else to consider if you "close" a sale. Ideally, you want to think of helping the customer to buy. In this way you are "opening" ways to build a relationship and build business. Taking action is a natural part of the sales process, and each salesperson usually has a few ways to help the customer make a decision.
Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270)
: This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the student's knowledge base in this one aspect of the overall Certified Systems Engineer's requirements.
This course material maps directly to Microsoft's MCSE required exam 70-270.
Intercultural Business Etiquette



: Course description -- International business is common, as companies expand and sell on the Internet. This course addresses how to build positive business relationships with other cultures using tools and techniques to help you interpret body language, respect customs, and understand audiences. There are suggestions for recognizing and responding to conflicting priorities, different dress codes, and other details such as the proper etiquette for gift giving in the international business arena. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Internetmarketing: 6-woechiges Suchverzeichnistraining (einschl. Software WebPosition Gold)


: Top-Positionen in Suchverzeichnissen fuehren zu einem starken Besucherstrom auf Ihrer Webseite.
Internetmarketing: 6-woechiges Suchverzeichnistraining (Sie besitzen bereits die Software WebPosition Gold)


: Erreichen Sie Top-Positionen in den Top-Positionen in Suchverzeichnissen fuehren zu einem starken Besucherstrom auf Ihrer Webseite.
Internetmarketing: Suchverzeichnis-Tutorium (einschl. Software WebPosition Gold)



: Erreichen Sie Top-Positionen in den Top-Positionen in Suchverzeichnissen fuehren zu einem starken Besucherstrom auf Ihrer Webseite.
Internetmarketing: Suchverzeichnis-Tutorium (Sie besitzen bereits die Software WebPosition Gold)



: Top-Positionen in Suchverzeichnissen fuehren zu einem starken Besucherstrom auf Ihrer Webseite.
Introduction to Dreamweaver MX?
: Introduction to Dreamweaver MX 2004 is the first of a 3-part course series.
Students will need to have access to Dreamweaver MX 2004, or Dreamweaver MX, the Internet and the course textbook "Macromedia Dreamweaver MX" 2004 Hands on Training(ISBN 0-321-20297-X) by Garo Green & Lynda Weinman. In this course, the student will be responsible for working through the "Hands On" exercises. These are designed to equip you more...
Introduction to Fireworks MX


: Using Fireworks to create professional images for the web or desktop work
Introduction to Fireworks MX
: Introduction to Fireworks MX is the first class of a 3-part course; students are required to have access to the Internet, basic Internet and computer (file structure) knowledge, Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh by Sandee Cohen? ISBN 0-201-79479-9. The student is responsible for following the book and doing all the work, weekly quizzes online and weekly assignments, along with a final assignment due the last week of the course.
Introduction to ISO 9001:2000
: The Introduction to ISO 9001:2000 course provides students with a thorough introduction to the requirements of the standard and prepares them for ISO 9000 implementation. This user-friendly, self directed course takes you through the basic requirements of the standard and how to address these requirements. We will take you through each point of the ISO 9001:2000 Standard, clarify what it means, how it fits into your organization and how it will affect your job. The Standard is more...
Introduction to Law
: Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems among parties, certain ownership interests which the law recognizes and protects, and the legal systems of different nations. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three times, via e-mail, regarding course content. For the more...
Introduction to Technical Writing for Industry
: If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the organization?s process, and where the field is headed. You?ll get right into planning, writing, editing, and testing ? the key activities in a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area.
You can email any questions, more...
Introduction to Writing Speeches and Presentations


: This course focuses on how to write speeches and presentations
ISO 13485 Medical Devices General Employee Training
: ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a quality management system for an organization making medical devices and related services that consistently meet customer (and regulatory) requirements applicable to medical devices and related services. This standard includes unique clauses for medical devices and excludes some of the requirements of ISO 9001 that are not applicable. Therefore, conformance to ISO 9001 does not imply conformance to 13485 and vice versa. They must be independently certified. ISO 13485 is primarily concerned with "quality management". This means what the organization does to: more...
ISO 9001:2000 General Employee Training
: ISO 9001:2000 General Employee Training) ISO 9000 has become an international reference for quality management requirements in business-to-business dealings, and can be applied to any organization regardless of: Size Industry/Product/Market Whether its manufactures a product or provides a service Whether it is a business, a public administration, or a government department. The organization's scope of activity. If it wants to establish a rigorous more...
Java 2 - Introduction
: This unit will discuss Java history and the main features of the Java language.
You will learn how Java differs from C++, and what types of unique features are available in the Java language.
You will also learn why the Java Virtual Machine is considered the core of the Java platform.
Java 2 - Language & Semantics
: In this unit, you will learn about the Java syntax and lexical issues.
It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types.
You will learn to identify Java keywords and identifiers. This unit also explains how to write the decimal, octal, hexadecimal, and Unicode values.
You will also learn about the concept of casting the variables when assignment occurs between dissimilar data types.
Java 2 -- Advanced Java
: The first unit explains the process of garbage collection.
It describes the gc( ) and finalize( ) methods in Java and the code used to make objects eligible for garbage collection.
You will learn to write code that makes effective use of the finalization mechanism. The unit also explains the different techniques that are used for detecting garbage objects.
You will learn about the functions of the java.lang.ref package and the different types of reference objects. Finally, this unit provides an overview of the PhantomReference, WeakReference, more...
Java 2 -- Advanced java.lang & java.util Packages
: The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ), setErr( ), and loadLibrary( ).
You will learn how the System class provides access to standard input and output streams. The unit also explains the methods in the Process class, such as destroy( ), exitValue( ), waitFor( ), getErrorStream( ), getInputStream( ), and getOutputStream( ).
You will also learn about the Runtime class and use the Runtime class methods, such as totalMemory( ), load( ), more...
Java 2 -- Applets & Imaging
: The first unit defines an applet and lists the features of an applet.
You will learn about the Applet class, its hierarchy, and its methods.
You will also learn about the applet life cycle and the procedure for creating an applet, as well as how to write the HTML code to run the applet. The unit explains the various User Interface components that can be added to the applets and the types of events these components perform. Finally, the unit explains the differences between an applet and an application, and the procedure for converting an application to an applet. The second more...
Java 2 -- Building Graphical User Interfaces
: This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package.
It explains the important methods and alignment constants of the Component class.
You will learn about the use and application of the Panel, Applet, Window, Canvas, Frame, and Dialog classes, which are a part of more...
Java 2 -- Classes & Inheritance
: This unit introduces the concept of classes and objects, and discusses the procedure for declaring classes and creating objects.
You will learn to declare instance variables, methods, and local variables by using permitted modifiers such as public, protected, private, and package.
You will also learn to invoke overloaded constructors and chain constructors.
You will learn features of the object-oriented programming (OOP) approach, which are inheritance and polymorphism. The unit also covers the procedures for reusing code and extending the use of existing classes by inheritance. In addition, you will learn about the features of subclasses and more...
Java 2 -- Enterprise Java
: The first unit provides an overview of the JFC package and the Swing architecture.
It explains the features of the Swing class and the Swing components.
You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes.
It also explains the different Listener interfaces supported by the Swing more...
Java 2 -- Extending the GUI
: In the first unit, you will learn to use fonts in a program. The unit explains the Font and FontMetrics classes and their methods.
You will learn to create menus and dialog boxes by using the methods provided in the Menu Class and Dialog class. The second unit explains the event handling mechanism in Java and lists the classes and interfaces of the java.awt.event package.
It explains the delegation event model in JDK 1.2 and the three main components of the more...
Java 2 -- File I/O
: In the first unit, you will learn about how Java performs basic I/O operations using streams. This unit will provide you with an introduction to character encoding. This unit also covers the InputStream and OutputStream classes and their subclasses, such as, the FileInputStream and FileOutputStream classes, and the Byte Array classes.
You will be introduced to the term serialization. The exceptions and interfaces of the java.io package are more...
Java 2 -- Handling Exceptions & Implementing Threads
: This unit explains the basics of exception handling by introducing the concept and highlighting the advantages of exception handlers in a program.
It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in exception handling. In addition, you will also learn to deal with the various methods for handling exceptions and percolation of exceptions in the method activation stack. This unit introduces and describes the most common exceptions in a Java program. This unit describes multithreading in Java by illustrating the concepts of threads and process.
You will learn about the advantages more...
Java 2 -- java.lang Package
: This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions.
It explains the importance of the java.lang package in Java programming.
You will learn about the importance of the Object class, which is the super class for all Java classes. The unit also explains how the Class class encapsulates the run-time state of an object or interface.
It also defines how the ClassLoader class loads the classes at run time.
You will learn about the Cloneable more...
Java 2 -- java.util Package
: In this unit, you will learn about various interfaces, such as Collections, Map, List, Set, Enumeration, Iterator, and Observer, which are available in the java.util package.
You will also be shown how to override some of the methods of the Collections interface, such as: add( ), remove( ), iterator( ), and size( ). This unit describes overriding methods of the List interface, such as: get( ) and set( ) In this unit, you more...
Java 2 -- Networking
: In the first unit, you will learn about the client/server architecture that forms the core of networking concepts. The unit also explains frequently used networking terms, such as UDP, socket, proxy server, datagram, and port. In the second unit, you will learn about the Socket class and its important methods, such as close( ), getInetAddress( ), getInputStream( ), getLocalPort( ), getLocalAddress( ), getOutputStream( ), and getPort( ).
You will also learn how the constructors of the Socket class are used to create a socket. This unit also explains about the ServerSocket class and more...
Key Applications - IC3 Training Solution
: This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications.
It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the skills covered include starting applications; opening, saving, and closing files; identifying and using common on-screen elements; accessing online more...
Leadership and Teamwork
: Leadership And Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today?s working environment.
It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance.
Learn a New Career or Expand Your Income By Freelancing for Newspapers


: Learn how to approach and write for print media.
Learn Grammar the Easy Way


: This fun course ends grammar confusion, using lively examples and explanations to correct common mistakes.
Learn Grammar the Easy Way (Part 1)


: Designed for people who want to improve their writing by brushing up on the basics of grammar
Learn Grammar the Easy Way (Part 1)
: This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo recommending a new product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about the traffic on your street. Yes, your words are your ?calling card? in a lot of situations. As such, it is important that they present you in the best light possible. Having a better understanding of grammar and how its pieces more...
Learn Grammar the Easy Way (Part 2)


: A continuation of Learn Grammar the Easy Way , this course concentrates common errors in word usage
Learn Grammar the Easy Way (Part 2)
: Do you know which sentence in each pair below is correct? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I went to the fair. Misusing homonyms, pronouns, and words like effect and affect cause many sentence errors. Many times, people will select the wrong word. Also, errors in subject-verb agreement are common, too. People have trouble deciding when the verb should be plural or singular (were or more...
Learn How to Write Persuasive Web-Based Text
: Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven technique, method and persuasive writing technique.
This course is specific to web-writing and is unique.
It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a more...
Learn How to Write the Kind of Cover Letter That Gets Results
: The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this approach helps break down barriers that might otherwise preclude achieving a successful outcome.
This course more...
Learn MS Access 2000 online with eBooks!
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used more...
Learn MS Excel 2000 online with eBooks!
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to more...
Learn MS Explorer 2000 online with eBooks!
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used more...
Learn MS PowerPoint 2000 online with eBooks!
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are more...
Learn Spanish On-line From Live Instructors! Beginner Level



: This is the first course in a series of three: Initial, Intermediate and Advanced Levels.
This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning. Learn Spanish On-line From Live Instructors
Learn the Secrets of Making Your Own Cosmetics!



: From facial cleansers to lip gloss, body creams to shampoo, you will learn the secrets behind your favorite beauty products. Learn recipes to create your own cosmetics that will become a standard part of your beauty regimen! All these items are made with only natural ingredients.
Learning to Avoid Questionable Interview Questions
: Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Employees involved in the recruiting, interviewing and hiring process need to be aware of the laws that govern the questions they ask applicants. This Course will help them (1) avoid the questions that could get them or your company into legal trouble, and (2) phrase their questions within legal limits to elicit the information the company needs.
Legal Research and Writing
: Through legal research, a researcher can develop a more sophisticated understanding of law, by referring to codes, legal treatises, and legal encyclopedia, among others. Navigating through that data, however, requires a systematic and practical approach. By gathering appropriate information, analyzing it, and drawing conclusions from the analysis, a researcher can best serve the interests of the client. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three more...
Legal Transcription Training


: This unique and totally on-line program teaches you to do legal transcription and legal secretarial work. The need for legal support staff increases with the litigation processes so prevalent now. Administrative law (local, state and federal government) requires massive record-keeping. Much of that information is related to recorded hearings. The Department of Labor notes the requirement for staffing will grow exponentially in the next few years.
Linux Network Administration


: Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course.
Linux Operating System


: Linux Operating System will get you started in the Linux world of networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
Listening Skills for the Workplace
: Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of teamwork, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays to listen." Yet, despite its importance, listening is often at the bottom of the hierarchy of communication skills taught at the work place. Most people have far more training in reading, writing, and speaking than they do in more...
Living Online - IC3 Training Solution
: This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data, hardware, and software safe. Specific skills will also be covered. These include browsing the Web, searching the Web for specific information, bookmarking favorite sites, using Web data in common applications, and many e-mail more...
Making Effective Screenshots: Saving Time, Increasing Impact
: Making Efficient Screenshots: Saving Time, Increasing Impact Screenshots are a powerful way to convey information quickly. We use screenshots to develop training sequences, illustrate documentation, develop GUI prototypes, support customers, and illustrate marketing brochures. But how can we take these screenshots efficiently, capturing what users need, modifying the images consistently, storing them for easy access, and placing them on our pages effectively? As a more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program

: This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.
Management & Leadership Decision Support Systems Training Program


: This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making.
Managing a Windows 2003 Environment -MCSE (70-290)
: This course is designed to teach you about Microsoft`s new Windows 2003 server software.
You will learn how to manage the server in a network environment.
This course maps directly to Microsoft`s MCSE certification exam 70-290. Included with this course are electronic study guides for each of the five levels of study.
Managing Conflict And Difficult Behavior
: Managing Conflict And Difficult Behavior Managing Conflict and Difficult Behavior will help you to shape the way your team communicates and works together.
It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter.
Managing Meetings
: Managing Meetings Managing Meetings will help you to shape the way your team communicates and works together.
It will equip you with techniques to make the best of any challenging people and situations you might encounter, and it will help you to build high performing teams that are flexible, creative and light on their feet.
Manifesting 101: How to Get What You Want w/o Goofing it Up First !
: Manifesting 101 (Self Study Course) introduces or reminds us how to have our desires and intentions flow to us in ease, versus chasing them in struggle and frustration. There is a Mechanics of Energy, Spirit, Consciousness, that is at work within and around us, that we have access to for the purposeful design of our dreams come true. The essence of this Course and its series introduces User Friendly more...
Manifesting 102: How to Get What You Want w/o Goofing it Up First !
: As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience.
It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this endeavor. The student will have some new choices that appear, and then will choose from the gentle nudging of their spirit selves or the predictable behavior of the ego. Recognizing the difference between the two, allows for more ease in more...
Manifesting 103: How to Get What You Want w/o Goofing it Up First !
: Manifesting 103 the third and final installment of the Manifesting Series by Susan James, introduces to the student the Mechanics of Desire and from where it begins. Also addressed is the question, if we desire it, how can we manifest it ? The ego plays an important role in this evolving stage of manifesting.
It is here that the defining line between the known and the unknown is addressed, and how what we sometimes view as blocks is really the ego, saying more...
Mastering Purchasing Fundamentals
: Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more than just an introduction to purchasing - you will become an expert at flawlessly executing and managing purchases. Frequently more...
MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's)



: CD-ROM training kit for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: http://www.microsoft.com/traincert/mcp/mcse/default.asp">MCSE 2000 (Microsoft Certified Systems Engineer) http://www.cisco.com/warp/public/10/wwtraining/certprog/lan/programs/ccna.html">CCNA 2.0 (Cisco Certified Network Associate)
Medical Office Specialist Training I (No Terminology)
: Please Print Out And Carefully Read This Information! Demand for medical office assistants (Medical Office Specialists) will rise 19% by 2010 according to Department of Labor statistics. Medical office assistants enjoy exciting, varied assignments, steady work schedules, respect and prestige. Whether you work for a clinic or medical provider, as a Medical Office Assistant you will have a career you can be proud of! This course will take your through the basics of how a medical more...
Medical Office Specialist Training II (With Terminology)
: Please Print Out And Carefully Read This Information! Demand for medical office assistants (Medical Office Specialists) will rise 19% by 2010 according to Department of Labor statistics. Medical office assistants enjoy exciting, varied assignments, steady work schedules, respect and prestige. Whether you work for a clinic or medical provider, as a Medical Office Assistant you will have a career you can be proud of! This course will take your through the basics of how a more...
Medical Terminology Instructional Videos: Bundled Six-Pack
: Medical Terminology Instructional Videos: Bundled Six-Pack We have produced a series of instructional medical terminology videos to help students learn more effectively so they will find employment faster and be sure of success in their careers. The best way to learn and remember medical terms is to see how they are built and hear how they are pronounced at the same time. The Starter Sixpack includes the first six videos in our series. A workbook is included that provides written terminology practice in more...
Microcomputer Installation and Maintenance (A+ Certification Prep)
: Microcomputer Installation and Maintenance This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance.
This course in computer repair is up-to-date and will provide you with the necessary knowledge necessary to prepare for the A+ Certification Exam.REQUIRED TEXTBOOKS: This course requires more...
Microsoft Excel For Purchasing Professionals
: Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your purchasing work. Frequently more...
Microsoft Office Access 2003 Level 1
: This course is designed to introduce students to the basic elements that comprise a Microsoft Office Access database.
Students will learn what a database is and how an effective database should be designed and set up. After they learn how to manipulate the Access interface and create their own databases, students will receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. In addition, students will learn how to enter data in Access and how to manipulate and use that data.
Microsoft Office Excel 2003 Level 1
: This course is designed to introduce students to basic spreadsheet features and acquaints students with Excel`s tools by using real-life scenarios and projects.
Students will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, and create charts from worksheet data. These Excel skills are taught using concepts, examples, and interactive steps.
Microsoft Office Outlook 2003 Level 1
: This course is designed to introduce students to Microsoft Office Outlook 2003. As well as showing students how to create, send, and receive e-mail, this course looks at Outlook as a personal information management system.
It examines how to add and organize all your contact information and how to manage your time with the calendar feature.
Microsoft Office PowerPoint 2003 Level 1
: This course is designed to introduce students to the basic features of Microsoft Office PowerPoint 2003.
Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to create presentations from scratch using slide layouts and design templates and by using the AutoContent wizard. In addition, students will learn how to use clip art images and drawing tools to enhance presentations.
Students will also be shown how to create and edit tables, as well as how more...
Microsoft Office Word 2003 Level 1
: This course is designed to familiarize students with key introductory features of Microsoft Office Word 2003, as well as introduce them to some of its new features.
Students will learn the tricks that will help them create, edit, and modify text-based documents easily. The skills taught include examining the working screen; creating new documents; changing font attributes; selecting and replacing, copying, or moving text; applying and clearing character styles; modifying bodies of text; working with headers and footers; using smart tags; accessing spelling and grammar checks; managing files; understanding and using Save As; and previewing and printing documents.
Microsoft Project 2002 Level 1
: This course introduces students to the various tools in Project 2002 that allow them to become more efficient project coordinators. You?ll enter task information, work with task relationships, examine various task types, define working times, assign resources to tasks, enter costs, and establish the project?s baseline. Then, you?ll simulate changes to the project by splitting tasks, changing durations, and assigning additional resources. Reports, views, multiple projects, and integrating Project with other applications and the Web will also be examined.
Microsoft Project For Purchasing Professionals
: Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines.
You will need a copy of Microsoft Project more...
Monitor And Manage Performance
: Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success.
MS Access 2000 CoursePak [Textbook+CD]
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. The MS Access CoursePak contains both a highly interactive CD ROM training program PLUS an easy-to-use book that more...
MS Excel 2000 CoursePak [Textbook+CD]
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. The MS Excel 2000 CoursePak contains both a highly interactive CD ROM training program PLUS an easy-to-use book more...
MS Word 2000 CoursePak [Textbook+CD]
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. The MS Word 2000 CoursePak contains both a highly interactive CD ROM training program PLUS an easy-to-use book more...
MS Word 2000 eBook Course
: The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate more...
Outlook 2007 Level 1
: Outlook 2007 Level 1 This basic course introduces students to Microsoft Office Outlook 2007.
Students will learn how to create, send, preview, read, reply to, and forward e-mail messages. They?ll also learn about recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages. Besides teaching these basic mail management skills, the course looks at Outlook as a personal information management system.
It examines how to add and organize more...
Outlook 2007 Level 2
: Outlook 2007 Level 2 This intermediate-level Outlook course builds upon basic skills taught in the Level 1 course.
Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls.
Students will learn to mark items for follow-up using more...
Performance Review
: Performance Review This course will provide a framework for positive formal reviews and show you how to successfully link rewards, recognition and performance.
It will help you build a team of skilled and capable people who are focused on success.
Phlebotomy Technician Career Training
: Phlebotomy Technician Career Training This comprehensive course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing. Emphasis is placed on ethics, legalities, medical terminology, safety and universal precautions, health care delivery systems, patient relations, anatomy and physiology, and specimen collection. Upon completion, students will be able to demonstrate competency in the theoretical comprehension of phlebotomy techniques. The Phlebotomy Technician or more...
Planning & Implementing an Active Directory Infrastructure (70-294)
: In this new course, you will learn how to plan and implement Active Directory Services in your Windows 2003 Server environment.
You will also learn how to plan and implement an Active Directory Infrastructure.
You will also get a study guide for each of the five levels of study.
Planning a Windows 2003 Network Infrastructure - MCSE(70-293)
: This course is designed to teach you beyond the basics or beginning level about Microsoft's new Windows 2003 server software and how to plan the infrastructure of a netowrk.
This course maps directly to Microsoft's MCSE certification exam 70-293. Included with this course are electronic study guides for each of the five levels of study.
Powerful Negotiation For Successful Buying
: Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you?ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. Unfortunately, many purchasers feel that their past negotiation experience will serve them well today. Guess what? Sellers have figured out how to thwart yesterday?s purchasing negotiation tactics. And much has changed. Supplier-friendly win-win negotiation is the new standard.
You have less preparation time than ever.
You may even get lured into more...
PowerPoint 2007 Level 1
: PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007.
Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. more...
PowerPoint 2007 Level 2
: PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations.
Students will further explore the use of masters, including how use multiple masters and themes in one presentation, as well as how to create more...
Productivity Management & Leadership Success Training Program


: This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously.
Professional Bar Management
: Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Bar owners and managers will find the course is a complete guide to understanding the mechanics of each particular job and the skills to lead a loyal and productive team.
You will also learn ways to build customer relations and to promote sales for maximum profits.
It is recommended that students also more...
Professional Bar Management Mastery Level Certification
: Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job.
This course is a must for those who own a bar, those who want to enter the field of management or for bartenders who want to become an expert on the business. If you are serious about the bar more...
Project Management Concepts and Strategies
: Welcome to Project Management Series This series provides a detailed examination of project management concepts and strategies.
It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. The project manager's role is explored in detail, and strategies for defining the project are examined. Tasks such as developing the Work Breakdown Structure, estimating and scheduling resources, scheduling computations, and tracking project activities are discussed. The close-out more...
Project Management Professional- (Self Directed)
: "Project Management Professional" is a course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints.
This course assumes students have no prior knowledge about project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project more...
Property, Regulation and Commercial Paper
: To allow for the more orderly transfer of legal interests, societies have created laws that describe the different types of interests and how to transfer such interests.
This course focuses on property interests, the impact of government regulations and how to create and use negotiable instruments. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three times, via e-mail, regarding course content. For the more...
QuickBooks Pro 2002 Level 1
: This course introduces the basic features of QuickBooks Pro 2002, including customer, vendor, employee, and inventory management.
Students will learn how to add and edit customers; add vendors and purchase orders; add employees, give raises, and create paychecks; and complete end-of-month tasks, such as creating reports and paying taxes. In addition, students will learn about features new to QuickBooks Pro 2002 and how to use Help to find information on specific tasks.
QuickBooks Pro 2003


: This course will teach you all you need to know about QuickBooks Pro 2003. Beginning, Intermediate and Advanced titles are included in this engaging and comprehensive course.
QuickBooks Pro 2006
: Welcome to the QuickBooks Pro 2006 Training Series The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry`s foremost experts on Intuit products. Course Instructor: Matt Harward. Matt has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for more...
QuickBooks Pro 2008
: QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. In the advanced level, you can learn additional features such as customizing Quickbooks, working with various Quickbooks accounts, more...
Quicken 2002 Level 2
: This course is an intermediate look at Quicken 2002.
It explores some of the more advanced features of the software and familiarizes students with some useful tips to more efficient use of Quicken.
The course will cover the various financial centers and planners, transactions, financial alerts, transaction categories, budgeting, taxes, asset and liability accounts, reports and graphs and investing.
Record Management & Retention Policy Use
: Record Management A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Companies are required by law to maintain certain types of corporate records, usually for a specified period of time. The failure to retain such documents for these minimum periods can subject a company to penalties, more...
Religions of the World - Christianity


: In this course you will study Christianity. Interviews with leading scholars and theologians of Christianity in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week.
Safe Computing For Educators
: Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble.
This course takes an interest in helping you learn some simple and effective ways to take advantage of the educational experiences the Internet has to offer without the hassles of unwanted advertising and intruders. How can everyday activities that you perform on your computer and the Internet have dire more...
Sales & Marketing in the 21st Century
: Participants will examine the current strategies and practices surrounding sales and marketing in this 21st Century global economy. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and schedules. The textbook is: "Rethinking the Sales Force", Rackham, Neil, 1999, McGraw-Hill, ISBN# 0-07-1342532-20-07-1342532-2:Product Link on Barnes & Noble.com.
Sales Through Service Skills
: Sales Through Service Skills Sales through Service Skills equips participants with a process and the communication skills to identify, meet and beat their customers expectations.
It will help them through the ?sales through service? process: first contact, explore customer needs, match the needs, close the deal and take the extra step.
It will also help to analyze what the customer wants and needs by combining active listening and effective questioning...so they can make a real difference to sales and customer loyalty.
SalesPlus
: SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling, the conditions necessary for a customer to buy, prospecting, the process of opening and investigating, the presentation and overcoming objections, closing and follow-up, and implementing what you?ve learned. Your more...
Savings Strategy Development
: Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you.
You will learn a systematic method of establishing a cost savings strategy in your organization. Your plan will be comprehensive, covering everything from analyzing your spend to strategic sourcing to continually more...
Search Engine Competency Assessment-Level 1 (SECA Basic Certification)


: SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days (With Software)
: To be competitive on the Internet, your site must appear among the top 30 positions in the most popular search engines and directories. Search engines are the fastest way for prospective customers to find your site. Do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all website traffic comes from major search engines. How can you learn what to do to make your website rank high in those engines? This tutorial is designed for everyone, from the home-based entrepreneur to the large business owner. We will teach strategies for improving search engine more...
Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days (Without Software)
: To be competitive on the Internet, your site must place in the top 30 with search engines and directories. They are the one way that prospects can find your site, so do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all website traffic comes from major search engines; how can you learn what to do to get your website ranked high in the engines? This tutorial is designed for everyone, from home-based entrepreneurs to large business owners.
You will learn strategies to improve search engine positioning process by analyzing your site and creating more...
Selling the Way Your Customer Buys
: Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to their unique needs and to help them to buy rather than leaving them feel like they were sold. Big difference. As product differentiation becomes more difficult, what people base their decision on is the added value of the relationship and the service during and after the buying experience. By adopting this attitude and putting it into your selling style, you?ll have customers coming back and referring others to you.
Senior Professional In Supply Management (SPSM?) Certification Program
: Senior Professional In Supply Management (SPSM?) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional.
You see, today?s employers refuse to reward employees for yesterday?s skills. They demand that purchasing professionals like you use the most modern skills and achieve unprecedented results. They want you to save more money, achieve more...
Set Performance Expectations
: Set Performance Expectations This course will help you see how to identify and set performance standards for your employees? jobs, and see how they contribute to objective setting.
You will see how to analyze and evaluate ?good? performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences).
Six Sigma Management and Leadership Training Program


: This course will teach you about the methodology and implementation of Six Sigma in your organization.
So You Wanna Be A Lyric Writer
: This course is primarily designed for the beginner with no musical training. The product of this course is comprised of two sets of lyrics for two original songs, and a query letter. Music is part of all of our lives. Studies tell us that people who listen to music, sing, play a musical instrument, or write music and lyrics themselves score higher on tests, get better jobs, and smile more than their less musically inclined neighbors. To be a true lyric writer, you will need three things -- your imagination, your creativity, and a little bit of your ego.
This course will teach you to trust your inner muse, compose your lyrics, and sell or publish your work.
So You Wanna Be A Newspaper Correspondent
: The emphasis of this course is designed to help the novice journalist or writer learn how to be a correspondent for their local paper or solicit to work for a major publication.
So You Wanna Be A Poet
: This course is designed primarily for the novice poet who would like to learn how to profit from poetry.
This course guides you on your way to establish yourself as a poet by addressing the necessary details to start your new career. Query letters, tracking submissions with a fail proof system and proper protocol for approaching editors are just some of the things you can expect to learn.
So You Wanna Be a Web Writer or Editor
: Find out what it takes to become a Web writer or editor, how to decide between freelancing and staff jobs, where to find work. Take a self test to see if you have the signs you will make a good Web writer or editor. Get the inside dope on these exciting high-tech careers from a professional with six years working for the top sites. Learn how to make a pitch to a Web editor, where to find markets for your writing, and how to edit someone else?s text for the Web. Follow a checklist to prepare a proposal for a Web editor, and send it off. Go to sites specifically designed for online writers and editors, and join the professional discussion.
Spanish Language: Asbestos Awareness (Comprensi?n del asbesto)
: Spanish Language: Asbestos Awareness (Comprensi?n del asbesto) This course provides an overview of Asbestos, its history, its health hazards, OSHA regulations concerning work with Asbestos and safe practices to follow when handling Asbestos.
Spanish Language: Bloodborne Pathogens (Pat?genos Sangu?neos)
: Spanish Language: Bloodborne Pathogens (Pat?genos Sangu?neos) This course provides an overview of OSHA standard on Bloodborne Pathogens. Course explains Bloodborne Pathogens, how you can get infected and how you can protect yourself at workplace.
Spanish Language: Electrical Safety (Seguridad con la Electricidad)
: Spanish Language: Electrical Safety (Seguridad con la Electricidad) This course provides an overview of Electrical Safety to Non-qualified personnel.
It discusses basics of electricity, safe work practices, lockout/tagout procedures and importance of PPE and housekeeping when working on electrical equipment. The student will have access to this course for 1 year. This self-directed course can be completed more...
Spanish Language: Fall Protection (Protecci?n contra las ca?das)
: Spanish Language: Fall Protection (Protecci?n contra las ca?das) This course provides an overview of OSHA requirements for Fall Protection.
The course explains situations when Fall Protection should be used, correct Fall Protection equipment for a situation, and proper use and inspection of the equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Course more...
Spanish Language: Forklift Safety (Seguridad con los Montacargas)
: Spanish Language: Forklift Safety (Seguridad con los Montacargas) This course provides an overview of safe use of forklifts.
It discusses types of forklifts, its capacities and ratings, how to operate forklifts safely, and special instructions on operating forklifts on Loading Docks and Trailers.
Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas)
: Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas) This course provides basic familiarity with OSHA Hand and Power Tool Standard. Common tool hazards, PPE, proper tool care, selecting right tool and common tool abuse are discussed.
Spanish Language: Indoor Cranes (Gr?as Para Interiores)
: Health and Safety - Spanish Language: Indoor Cranes (Gr?as Para Interiores) This course provides an overview of safe use of Indoor Cranes. Topics covered are pre-lift preparation and inspection, proper rigging and lifting of load.
Spanish Language: Ladders and Stairways (Escaleras y Escalinatas)
: Spanish Language: Ladders and Stairways (Escaleras y Escalinatas) This course provides an overview of ladders (both portable and fixed) and stairways. Ladder types, safe use, inspection/maintenance and housekeeping are discussed.
Spanish Language: Office Safety (Seguridad en la Oficina)
: Spanish Language: Office Safety (Seguridad en la Oficina) This course provides an overview of some of the hazards one may encounter in a typical office. Hazards and Risks of Electricity, Office Machinery, Manual Handling and Ergonomics, Chemicals, Environmental factors such as Air and Noise, Housekeeping, Slips, Trips and more...
Spanish Language: Respiratory Protection (Protecci?n Respiratorio)
: Spanish Language: Respiratory Protection (Protecci?n Respiratorio) This course provides an overview of respiratory protection in hazardous environment. Types of respirators, selection guidelines, proper use, maintenance and inspection procedures are discussed.
Spanish Language: Scaffolds (Andamios)
: Spanish Language: Scaffolds (Andamios) This course provides an overview of Scaffolds. Topics covered are general Scaffold requirements, components of Scaffold and proper Scaffold inspection prior to use.
Spanish Language: Temporary Barricades (Acordonamiento temporales)
: Spanish Language: Temporary Barricades (Acordonamiento temporales) This course provides an overview of Temporary Barricades and how through proper use of such barricades, exposure to hazardous situations can be reduced. Topics covered are types of barricades and when to use them, responsibility for barricades and procedure for entry into barricaded areas.
Stormwater Subcontractor Short Course
: Stormwater Subcontractor Short Course The 1 hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting and maintaining BMPs on a construction site.
Strategic Planning and Management
: In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making.
This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management.
The course is designed to build on concepts of the previous week and expects interaction and futhering of the knowledge amoung the participants through theory to more...
Strategic Thinking
: Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. more...
Success Strategies Training Program for Management & Leadership


: This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization.
Supply Management Contract Writing
: Supply Management Contract Writing You?ve noticed the changes in purchasing over the past few years, haven?t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set ? contract writing. Yet most purchasers don?t know how to write a contract. This is troublesome. Because if you aren?t familiar with the advanced techniques of contract writing, you can put your organization at risk and be committed to a poor performing supplier for years. The bottom line is that you need world-class contract writing skills more...
Take Control of IIS
: Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them using your own equipment. There are no complicated written instructions to follow. Everything you need to know is demonstrated so that you can see it first-hand in 90 minutes of step-by-step video with audio commentary.
The course covers the fundamentals of Web services, including more...
Team Management - Enabling Teams
: Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment.
You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members? capacity to achieve. Your expert-led training is presented by Rick James. Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for more...
Team Management - Leading Teams
: Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team.
You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. Your expert-led training is presented by Rick James. Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for more...
Team Management - Team Participation
: Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication.
This course is geared to expedite your own development as a team member in creating successful teams. Your expert-led training is presented by Rick James. Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for WordPerfect Corporation. His more...
Teams Management - Managing Team Conflict
: Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. Your expert-led training is presented by Rick James. Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for more...
Teams That Work
: Teams That Work This complete course will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. In addition, valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.
Technical Communication, an Introduction for Current Technical Writers, Editors & Designers
: If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the benefits of technical communication for the user and for your organization. You`ll see how the profession looks today, reflect on the forces that have shaped our field, and identify the wide range of activities that now constitute technical communication. Learn how your work fits into the organization`s process, and where the field is headed. You`ll learn best practices for planning, designing, writing, editing, more...
The Art of Active Listening
: The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being a good listener. Being a good listener is not a passive activity.
It entails taking actions that will encourage the other person to open up and communicate what is really on their mind. more...
The Free-Lance Writing ?Toolkit?
: Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and developing the "tools" or requirements necessary to become a master free-lance writer.
The Free-Lance Writing Toolkit


: The a Toolkita ? is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer.
The Impact of Micro and Macro Cultures in a Global Economy
: This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.
The Power of Animation: Learn Flash in Five Days
: This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games! Coursework focuses on mastering the basics of Flash 5.
Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and panels associated with this interface. Basic animation techniques and skills will be learned, as students learn how to create, edit, and export their own Flash movies! Whether you are simply looking to have more...
Trade Secrets & Their Protection
: Trade Secrets Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets. In most cases, it is an act or omission of a company`s employees that leads to a loss, theft or misappropriation of trade secrets. More and more companies are taking steps to prevent the loss or misappropriation of their confidential business information. One of the best ways to do this is through more...
Transitional Services: Part IV


: Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.
Transitional Services: Part V


: Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.
Typing Pal--The Best Online Typing Course
: Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? more...
Typing Pal--The Best Online Typing Course
: Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? more...
Understanding Child Development



: This course covers the stages of development from birth to twelve years.
Understanding the Special Needs Child



: This course covers the fundamentals of Special Education to help teachers and parents identify and address special needs in children.
Venture Creation in the 21st Century
: This course looks at the process of new business venture creation in today`s global economy. Contributions of creativity, entrepreneurship and innovation will be examined in the process of setting up a venture (both internal and external). Textbook will be: "New Venture Creation", Timmons, Jeffry A., 5th Edition, 1999, McGraw-Hill.New Venture Creation : Entrepreneurship for the 21st Century
Whistleblowing When How and Why
: Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. In 1986, Congress enacted amendments to a Civil War Era law called the False Claims Act (FCA), which penalizes those responsible for submitting false more...
Windows Vista
: Windows Vista This course introduces students to Microsoft Windows Vista.
It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them.
It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media more...
Word 2007 Level 1
: Word 2007 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Office Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries.
Students will learn the tricks that will help them create, edit, and modify text-based documents easily. The skills taught include examining the working screen; navigating, creating, and saving documents; changing more...
Word 2007 Level 2
: Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course.
Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets.
Students will more...
Wordtracker Tutorial - Sneak past your competition with the right keywords!


: Learn HTML all by yourself! A 5 week introductory "Lite" course.
Writing for Business Professionals
: Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment.
This course will teach you what to cover in your writing and how to outline to produce a better document.
The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for more...
Writing Web Content (Master Class)
: Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, more...
Your Business Plan Self-Guided Workbook (Hard Copy Edition)


: Used by thousands--A step by step, self-guided, easy to complete comprehensive workbook for owners of small businesses.
IT Certification (MCSE
Cisco CCNA Complete Set

: This complete set of 12 Units is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA.
Prep Test (ACT
Comprehensive ACT Math Test Preparation


: Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
Comprehensive SAT Math Test Preparation


: Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
Preparing for the Praxis II Subject Assessments



: This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.
School Media Librarianship
Books for the Early Years


: Deals with how to introduce young children to the joys of literature and the skills of literacy, how to balance text and illustrations in picture books, and introducing poetry.
Young Adult Readers: Elements of Compositional Form


: Provides information on elements such as: character, plot, theme, setting, POV, style, and tone.
Young Adult Readers: The School Librarian


: Provides information regarding young adults and young adult literature.
Young Adult Readers: What's Motivating?


: Provides information regarding young adult literature in the genres of fiction, fantasy, horror, and physical and emotional problems.
Teacher Ed/Mathematics
Teaching Math by the Numbers


: Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.
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