Taylor Performance Solutions, Inc.

Taylor Performance Solutions, Inc.
Taylor Performance Solutions, Inc. custom designs training programs to support businesses and organizations with improving service, increasing sales, developing strong leaders and developing effective trainers. Our focus is to increase bottom line business results by focusing on the job skills of the employees and the leadership of the management team.
All products and services are tailored to business needs or individual professional development needs.
Taylor Performance Solutions, Inc. is based in Farmingdale, NY, USA
Taylor Performance Solutions specializes in designing and delivering customized, professional skills training programs for businesses and organizations who want to increase sales, improve service, develop leaders and enhance in-house training. Our programs drive positive bottom line results.
The staff of Taylor Performance Solutions has extensive backgrounds in Corporate Training with successful experience in business consulting, instructional design and training delivery.
Our extensive, combined years of experience in Training and Organizational Development saves our clients time and increases their confidence in the process. Our deep and varied industry knowledge and business experience enable us to develop programs efficiently and provide insight to your management team.
Our delivery style is interactive and dynamic and we do not simply read from the book. We engage your employees in the process.
1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills instructor led trainingOn to one personal training and coaching : If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues and enable you to walk out of a training session with an entire plan that will help you improve your performance. AND you get all this in a private conference room. Prices are competitive to typical registration fees for a public more...
A Supervisor Quick Start Workshop instructor led training : Topics include (1) The New Role of the Supervisor, (2) Effective Coaching Techniques and (3) Delegating to Manage Time, Develop Employees and Motivate Staff. Effective supervision can reduce employee turnover, reduce business expenses, create customer satisfaction and improve team performance !
Building Business Relationships as a Community Banker instructor led training : Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an activity that applies the skills and techniques to their existing customers or prospects.
Hiring for the 21st Century instructor led training : Many times little attention is paid to the hiring process but too much haste can cause many problems later on! The topics covered in this workshop will help you attract the right people, write a job description, write effective newspaper ads, analyze and weed out resumes, develop a process for conducting interviews and prepare to negotiate compensation.
Individual Training and Coaching instructor led training : Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.
Managing Conflict instructor led training : Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills. 1/2 day for staff and additional 1/ 2 day for managers.
Mastering the Art of Time Management instructor led trainingon-line e-learning cbt (computer based) : In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional four hour module for managers to help their employees manage their time.
Mastering the Art of Time Management instructor led trainingon-line e-learning cbt (computer based) : In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional four hour module for managers to help their employees manage their time.
Negotiation Skills instructor led training : In this workshop, youll learn how to: Prepare for a negotiation Make wise choices regarding offers, counteroffers, and concessions Feel successful at the end of the negotiation Exude confidence by carrying yourself like a pro
Time Management Skills for Increase Productivity instructor led trainingon-line e-learning cbt (computer based) : In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional four hour module for managers to help their employees manage their time.
Train the Trainer instructor led training : Learn and practice how to design and deliver effective training. This workshop can be brought to your organization to support your business goals. The workshop runs for either 2 or 3 days depending on needs and class size. Your trainers will learn and Practice: Adult Learning Principles Instructional Design Techniques - Including Initial Needs Assessment, Developing Learning Objectives, more...
2012 TRAININSHARE
1 Day Workshop - Presentation Skills for Speaking in Public instructor led training : Public Workshop - This interactive workshop is open to the public and the class size is limited to 6 people to maximize each participant's benefits. Register and attend if you want to increase your confidence while presenting to groups, improve your skills, enhance your materials, practice your presentation and receive professional feedback. 800-610-8170
A Public Speaking Course - Presentations Skills for Speaking to Groups : Attend this one day workshop and learn how to: Control your nerves and harness nervous energy to work for you Deliver a presentation with confidence and poise Organize your ideas in a persuasive, informative way Control your voice, gestures and body language Grab the audiencea ™s attention Create interesting and easy to follow visual aids Motivate your audience
A Workshop for Win Win Negotiating - Open to the Public instructor led trainingon-line e-learning cbt (computer based) : The ability to reach a Win-Win outcome when negotiating with clients, prospects, internal clients or external vendors is a critical competency for any professional that strives to build long-term relationships. This workshop focuses on the best practices of the worlda ™s top negotiators and the ways they achieve success.
Foundations of Win-Win Negotiating : The ability to reach a Win-Win outcome when negotiating with clients, prospects, internal colleagues, employees or external vendors is a critical competency for any professional that strives to build long-term relationships. This workshop focuses on the best practices of the worlda ™s top negotiators and the ways they achieve success.
Presentation Skills for Speaking in Public instructor led training : Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear. We can customize a workshop to deliver on site for groups of at least 4 people.
Presentation Skills for Speaking to Groups instructor led training : Learn How To: - Control your nerves and harness that nervous energy to work for you and not against you! - Deliver a presentation and exude confidence and poise. - Organize your ideas in a persuasive, informative way. - Use professional body language and movement. - Use gestures and control facial expressions that enhance your presentation. - Use your voice to project, pace, and pause. - Grab and keep the audience's attention. - more...
Customer Service
Communications and Customer Relations instructor led training : Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case studies and exercises that make them feel as if they are having actual interactions with your customers
Customer Service Training Skills instructor led training : This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of contact resolution
Professional Customer Service Skills : Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case studies and exercises that make them feel as if they are having actual interactions with your customers. Customer Service training solutions can be developed for call centers, retail businesses, medical offices, bank branches and general office workers.
Sales
A Win-Win Approach to Sales Negotiating Skills workshop / seminar : The ability to reach a Win-Win outcome when negotiating with clients or prospects is a critical competency for any professional that strives to build long-term relationships. This interactive, skill building negotiating workshop focuses on the best practices of the worlda ™s top negotiators and the ways they achieve success.
Effective Negotiation Skills instructor led trainingon-line e-learning cbt (computer based)self directed : Every day we are involved in negotiations of one form or another. Even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type. This class is offered online and on-site as a customized program.
Presentation Skills for Speaking to Groups instructor led training : If you or your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees: Develop tailored materials to meet the audience's needs Develop a mission statement, theme, and outline Use verbal tools to make the presentation memorable Exude professionalism using body language and voice Promote the right attitude and image with their appearance Erase fear and demonstrate confidence
Selling for Results - Skills and Strategies - Customized Sales Training instructor led training : We have over 20 years experience supporting businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth more...
TRAININGSHARE 2009
Management and Supervisory Skills Workshop instructor led training : What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs
TRAININGSHARE 2011
Supervisory Skills Workshop instructor led training : Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance expectations and objectives, motivating to improve performance, delegating effectively, observing performance to prepare to coach, conducting a performance discussion, running effective meetings and handling challenging employee situations.
Time Management for Increased Productivity instructor led trainingon-line e-learning cbt (computer based) : Do you feel like there is never enough time? Does the clock seem to jump ahead while your productivity lags behind? Register today for this workshop to learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time!
TTT
Train the Trainer instructor led training : Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session designed to help your trainers get to their next level of effectiveness. This approach not only supports you with the development of your training team, it helps improve overall employee effectiveness.
Train the Trainer Public Workshop instructor led training : Melville, New York - October 25 and 25, 2011. This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery. For more information, please send an email to solutions@taylorperformance. com or call (800) 610-8170.
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