Lauderbaugh & Associates, Inc
JJ Lauderbaugh, CPCM
408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032.
JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.
She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling. For free articles, tips, streaming video and email newsletter, click on the more information link above
408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032.
JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.
She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling. For free articles, tips, streaming video and email newsletter, click on the more information link above
Lauderbaugh & Associates, Inc is based in San Jose, CA, USA
This Provider has not yet told us about their training programs
- E asked: Can you recommend or do you provide training courses or seminars for those wanting CPCM certification? about Lauderbaugh & Associates, Inc
- J asked: Hi, I'd like some information on cross-selling training in the Customer Service environment. Creating Value etc. about Lauderbaugh & Associates, Inc
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