Training available from Skillspride Online Training
A+ Module 1 - Hardware Basics : At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task.
A+ Module 1 - Operating System Basics : At the end of this course you will be able to: describe the functions of an operating system, describe the features of Microsoft DOS and Windows versions and describe the differences between Windows 3.1 and Windows 9x.
A+ Module 2 - System Configuration : At the end of this course you will be able to - define the function of BIOS; define the terms EEPROM and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use more...
A+ Module 2 - Windows 98 : At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to the Registry. Add, configure and troubleshoot hardware devices, add a more...
A+ Module 3 - Safety and Preventative Maintenance : At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working with high-voltage equipment and devices that contain lasers; identify at least two types of hazardous materials you may encounter when working with PCs, printers or cleaning agents; describe the function of an MSDS; take any piece of anti-static equipment, identify its use and correctly implement it in the workplace.
A+ Module 3 - Supporting Windows NT 4.0 Workstation : At the end of this course you will be able to: identify key features of Windows NT, install Windows NT, understand the Windows NT boot process, understand the functions of the Registry, make changes to the Registry, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administrator to manage disk drives, manage file and directory permissions and troubleshoot problems.
A+ Module 4 - Installing, Upgrading and Troubleshooting : At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file systems. You will recognize the features of SCSI standards and be able to install and configure a SCSI adapter and peripherals. You will lean how to install a video card and monitor and install and configure a more...
A+ Module 4 - Supporting Windows 2000 Professional : At the end of this course you will be able to: identify key features of Windows 2000, install Windows 2000, understand the Windows 2000 boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems.
A+ Module 5 - Motherboards and Components : At the end of this course you will be able to: define the following processor terminology: clock speed, processor cache, data bus, address bus, register, multi-tasking, multi-processing, real mode, protected mode, virtual real mode; define the addressable memory capacity, processing speeds, register size and data bus size of the Intel 486 and Pentium range of processors; describe processor sockets, their characteristics and processor compatibility; describe the following memory types: DRAM, SRAM, more...
A+ Module 5 - The Internet : At the end of this course you will be able to: describe the functions of an operating system, describe the features of Microsoft DOS and Windows versions and describe the differences between Windows 3.1 and Windows 9x.
A+ Module 6 - Printers : At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems.
A+ Module 6 - Windows Millennium Edition : At the end of this course you will be able to understand the key differences between Windows 98 and Windows ME.
A+ Module 7 - Laptop PCs : At the end of this course you will be able to: recognize the differences between a laptop PC and a standard PC and recognize the unique problems associated with laptop PCs.
A+ Module 8 - Networking : At the end of this course you will be able to: describe at least four uses for a LAN; describe the difference between a peer-to-peer and a server network; define the terms Bus, Star and Ring topology; describe the CSMA/CD and Token Passing access methods.
A+ Module 9 - Customer Service Techniques : At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer.
A+ Syllabus 10 - Module 1 - Hardware Basics : At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task.
A+ Syllabus 10 - Module 1 - Operating System Basics : At the end of this course you will be able to: describe the functions of an operating system, describe the features of Microsoft Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional and Windows XP.
A+ Syllabus 10 - Module 2 - System Configuration : At the end of this course you will be able to - define the function of BIOS; define the terms EEPROM and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify more...
A+ Syllabus 10 - Module 2 - Windows 98 : At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to the Registry more...
A+ Syllabus 10 - Module 3 - Cleaning and Preventive Maintenance : At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working with high-voltage equipment and devices that contain lasers; identify at least two types of hazardous materials you may encounter when working with PCs, printers or cleaning agents; describe the function of an MSDS; take any piece of anti-static equipment, identify its use and correctly implement it in the workplace.
A+ Syllabus 10 - Module 3 - Windows ME : At the end of this course you will be able to understand the key differences between Windows 98 and Windows ME.
A+ Syllabus 10 - Module 4 - Installing, Upgrading and Troubleshooting : At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file systems. You will recognize the features of SCSI standards and be able to install and configure a SCSI adapter and peripherals. You will lean how to install a video card and monitor and install and more...
A+ Syllabus 10 - Module 4 - Supporting Windows 2000 Professional : At the end of this course you will be able to: identify key features of Windows 2000, install Windows 2000, understand the Windows 2000 boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems.
A+ Syllabus 10 - Module 5 - Motherboards and Components : At the end of this course you will be able to: define the following processor terminology: clock speed, processor cache, data bus, address bus, register, multi-tasking, multi-processing, real mode, protected mode, virtual real mode; define the addressable memory capacity, processing speeds, register size and data bus size of the Intel 486 and Pentium range of processors; describe processor sockets, their characteristics and processor compatibility; describe the following memory types: DRAM, SRAM, more...
A+ Syllabus 10 - Module 5 - Windows XP : At the end of this course you will be able to: identify key features of Windows XP, install Windows XP, understand the Windows XP boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems.
A+ Syllabus 10 - Module 6 - Printers : At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems.
A+ Syllabus 10 - Module 6 - The Internet : At the end of this module you will be able to identify the basic internet protocols and terminologies. Identify procedures for establishing internet connectivity. In a given scenario, configure the operating system to connect to and use Internet resources.
A+ Syllabus 10 - Module 7 - Portable Computers : At the end of this course you will be able to: recognize the differences between a laptop PC and a standard PC and recognize the unique problems associated with laptop PCs.
A+ Syllabus 10 - Module 8 - Networking : At the end of this course you will be able to: describe at least four uses for a LAN; describe the difference between a peer-to-peer and a server network; define the terms Bus, Star and Ring topology; describe the CSMA/CD and Token Passing access methods.
A+ Syllabus 10 - Module 9 - Customer Service Techniques : At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer.
Adobe Acrobat v4 Introduction : At the end of the course, readers will be able to - understand the components of Adobe Acrobat (version 4) software, control PDF output quality, create PDFs from a variety of software applications (including Microsoft Office), use all the tool features in Acrobat to enhance documents, convert text PDFs for use in Word and other word processing applications and merge large documents together and make user friendly for browsing.
Adobe Acrobat v5 Introduction : At the end of the course, readers will be able to - understand the components of Adobe Acrobat (version 5) software, control PDF output quality, create PDFs from a variety of software applications (including Microsoft Office), use all the tool features in Acrobat to enhance documents, convert text PDFs for use in Word and other word processing applications and merge large documents together and make user friendly for browsing.
Adobe Illustrator 6.0 Introduction Reference Guide : This course aims to provide users with a introductory reference guide to Adobe Illustrator 6.0. You will learn how to work with layers, graphs and objects.
Adobe PageMaker v6 Introduction : This course will give an introduction to the publication editing and compiling tools of Adobe PageMaker.
Adobe Photoshop 4.0 for Mac and PC Introduction : This course is designed to provide readers with a knowledge of the fundamentals of Adobe PhotoShop all the key skills necessary to achieve professional-looking results with ease. Readers will learn how to manipulate pictures and other graphic elements with in different page formats for both one-off or regular production.
Adobe Photoshop 6.0 Fundamentals : At the end of the course, readers will be able to understand the components of Adobe Photoshop software, control graphic output quality, create and maintain graphics, work with layers and create special effects to make good graphics and correct mistakes or imperfections.
Adobe Photoshop 6.0 Introduction : This course is designed to provide readers with knowledge of the fundamentals of Adobe Photoshop all the key skills necessary to achieve professional-looking results for press or web with ease. Readers will learn to save pictures in different formats, select and transform areas of an image, apply special effects and work with layers.
Aldus PageMaker 5.0 Introduction : This course is designed to provide readers with the basics of using Aldus PageMaker in order to give text a professionally typeset appearance. Participants will learn how to combine text with pictures, drawings and other graphics on the screen and then to re-arrange the format to achieve the look required before sending it to the output device or to the printer. There is ample opportunity to learn through practical experience. The course involves hands-on work with a series of specially prepared examples designed to help those involved to become confident in working with Aldus PageMaker.
Appraisal Techniques : In order to be sure that the needs and overall goals of the organisation are being met, Managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff's performance, given them feedback on their overall performance and discover each individual's aspirations.
Assertiveness Skills : The Oxford English dictionary defines 'assert' as: 'maintain, declare one's claim to rights' and 'assert oneself' as: 'insists on one's rights'. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights. This training course involves readers in realising their own rights and the right of others in the workplace. Practical activities allow readers to practice expressing their views, opinions and ideas and to listen the views, opinions and ideas of others. Readers will also learn to recognise differences and when not to be assertive.
Borland Paradox 7.0 Advanced : The course is designed to introduce existing Paradox for Windows 95 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and development techniques. Hands-on, there will be time to practice all the techniques taught and discuss how best to apply them to your database solutions.
C Programming in the UNIX Environment : This course will provide readers the knowledge to use many of the UNIX 'C' library facilities, interface with the UNIX environment, multiprocessor and control screen displays.
C# Programming : At the end of this course, you will have learned the fundamental skills that are required to design and develop object-oriented applications for the Web and Microsoft Windows by using Microsoft Visual C# .NET and the Microsoft Visual Studio .NET development environment. This course provides an alternative entry point for less experienced programmers who are not familiar with object-oriented design and programming with Windows or the Web.
CCNA Module 1 - Introduction to Internetworking : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 2 - Connecting and Configuring Cisco Devices : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 3 - LAN Switching : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 4 - IP Addressing : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 5 - Routing Protocols : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 6 - Network Management and TCP/IP : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 7 - Security and Access Lists : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CCNA Module 8 - Wide Area Networking : At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment.
CLAIT Level 1 - Databases with Access 2002 : This course is designed to help you to obtain the skills and knowledge required for CLAIT Level 1 Unit 5 " You will learn to use Access 2002 to add and edit database records, select records using a query, and to print simple reports. Databases.
CLAIT Level 1 - Electronic Communication with Internet Explorer 6 : This course is designed to help you to obtain the skills and knowledge required for CLAIT Level 1 Unit 3 " Communication. You will learn to use Internet Explorer 6 to browse web pages, use search engines, and retrieve data. You will also learn to use the Outlook Express mail client to create, send, read, and manage internet email messages. Electronic
CLAIT Level 1 - Presentation Graphics with PowerPoint 2002 : This course is designed to help you to obtain the skills and knowledge required for CLAIT Level 1 Unit 10 " Graphics. You will learn to use PowerPoint 2002 to create, edit, format, and print a presentation. Presentation
CLAIT Level 1 - Spreadsheets, Graphs, and Charts with Excel 2002 : This course is designed to help people to obtain the skills and knowledge required for New CLAIT/CLAIT Plus Unit 3 " and Unit 7 Graphs and Charts. Students will learn to use Excel 2002 to create, edit, format, and print a simple spreadsheet. Readers will also learn to use Excel to create and format charts and graphs of different types based on data stored in a spreadsheet. Spreadsheets
CLAIT Level 1 - Using a computer with Windows XP : This course is designed to help learners obtain the skills and knowledge required for New CLAIT Unit 1 " a Computer. Students will learn to use the Windows XP computer operating system to create, edit, and print basic text files. Using
CLAIT Level 1 - Word Processing and DTP with Microsoft Word 2002 : This course is designed to help students to obtain the skills and knowledge required for New CLAIT Unit 2 " Processing. Reader will learn to use Microsoft Word to create, edit, format, and print a simple document, such as a letter or memo. Word
CLAIT Level 2 - Database Solutions with Access 2002 : This course is designed to help you to obtain the skills and knowledge required for CLAIT Level 2 Unit 3 " and Unit 11 Database Solutions. You will learn to use Access 2002 to create a database and database reports. You will learn to design and format tables, forms, reports, and queries. You will also be able to use calculated fields and functions to group and summarise data in queries and reports. Databases
CLAIT Level 2 - Manage and Integrate Files with Windows and Office XP : This course is designed to help you to obtain the skills and knowledge required for CLAIT Level 2 Unit 1 " Manage, and Integrate Files. You will learn to use Office 2002 to create a document incorporating different types of data. You will learn to manage files using Windows and to use Word to create documents incorporating tables, imported pictures and workbook data, and page layouts with headers/footers. You will also learn to create basic worksheets and charts using Excel. Create,
CLAIT Level 2 - Spreadsheets, Graph, and Chart Solutions with Excel 2002 : This course is designed to help people to obtain the skills and knowledge required for New CLAIT Unit 2 " New CLAIT Unit 9 Graphs and Charts, and CLAIT Plus Unit 10 Spreadsheet Solutions. Readers will learn to use Excel to create worksheets and charts. Readers will learn to create formulas incorporating different functions, create and format charts, and use data analysis tools. Spreadsheets,
Corel Paradox 8.0 Advanced : The course is designed to introduce existing Paradox 8.0 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and development techniques. Hands-on, there will be time to practice all the techniques taught and discuss how best to apply them to your database solutions.
Corel Paradox 8.0 Introduction : This course is designed to teach the basic skills required to start using Paradox 8.0 to a level of competence sufficient for readers to produce their own database application; to be able to view data, query files and produce simple reports. An introduction to database theory and practice, plus hints and tips on good database design techniques is also given.
Corel Quattro Pro 8.0 Introduction : This intensive course is designed to give an introduction to Corel's latest powerful integrated spreadsheet product. The course is entirely 'hands on' and readers will gain a good basic understanding of how to create and manage spreadsheets, graphics and datalists.
Corel Ventura 7.0 Introduction : Desktop publishing software brings print production into the office. It allows the user to carry out most of the stages traditionally involved in the production of a printed document, from compiling the copy to printing the page, on a single computer system. Readers will be introduced to the vast range of control over the finest details of text and page provided by this most sophisticated DTP program.
Corel Ventura 8.0 Introduction : Desktop publishing software brings print production into the office. It allows the user to carry out most of the stages traditionally involved in the production of a printed document, from compiling the copy to printing the page, on a single computer system. Readers will be introduced to the vast range of control over the finest details of text and page provided by this most sophisticated DTP program.
Corel WordPerfect 8.0 Advanced : This release of Corel WordPerfect for Windows 95/98 offers the power user many enhanced features and facilities including Tables, Outlining, Graphics and spreadsheet linking. To make the most of this office productivity tool the need for professional training has never been greater.
Corel WordPerfect 8.0 Intermediate : This intensive course is designed to give existing Corel WordPerfect 8.0 users additional skills and knowledge, enabling them to use the many features and functions of this software to make them more efficient and effective when word processing with Corel WordPerfect 8.0. This entirely 'hands on' course will give readers a good understanding of text production, including layout, styles, templates, tables and mailmerge.
Corel WordPerfect 8.0 Introduction : This course is designed to give an introduction to Corel's latest industry leading word processor WordPerfect 8.0 for Windows 95/98. As part of the Corel stable of products this word processor provides all the features of the current best selling WP packages with the style of easy-to-use Windows 95/98 interface. This entirely 'hands on' course will give readers a good basic understanding of text production, editing and printing including mailmerge, style sheets and tables.
CorelDraw 8.0 Advanced : This course is designed to provide experienced CorelDraw users with an in-depth knowledge of the features of CorelDraw 8.0.
CorelDraw 8.0 Introduction : This course involves hands-on exercises with a series of specially prepared examples to help the readers be more confident working with the main CorelDraw 8.0 tool set. The course also allows readers to explore areas of individual interest within the framework of a structured course.
CorelDraw 9.0 Introduction : This course involves hands-on exercises with a series of specially prepared examples to help the readers be more confident working with the main CorelDraw 9.0 tool set. The course also allows readers to explore areas of individual interest within the framework of a structured course.
CorelDraw v10 Introduction : Readers will learn the basics of using some of the CorelDraw tools and features.
Counselling Techniques : Managers these days sometimes find themselves in a situation where counseling skills are required. A manager needs to recognise the difference between coaching and counseling in order to change approach and enable the member of staff to sort out their problems. This course aims to introduce the concept of Counseling and develop some of the skills needed for successful Counseling.
Creative Thinking Techniques : Sometimes our thinking gets stuck and we need to find unusual and different ways of getting round a problem. This course provides some those techniques. A number of different techniques are introduced and practiced during the day. It is common for individuals to like and enjoy some of the techniques and find others difficult. The purpose of the course is to provide a wide choice of options.
Customer Care for IT Telephone Support Staff : Telephone Support Staff are often the only contact a customer has with the organisation; they therefore represent all that is potentially good, or bad, about their Company to the customer. Often Telephone Support Staff bear the brunt of a customer's frustrations and all too often, because most of us have learnt t avoid conflict, customers are still frustrated at the end of a call, since their fundamental concern has neither been unearthed nor, therefore, dealt with. This course will enable readers to better understand the hidden messages more...
e-Quals: Level 2 IT Principles with Windows and Office XP : This course is designed to help you to obtain the skills and knowledge required for e-Quals Level 2 Unit 021 " Principles. You will learn to use Windows to manage files and data on a computer and network and to use Word and Excel to create files. You will learn to create, edit, and print simple files using Word and Excel and to mail merge documents . You will also learn about hardware and software technologies, the Internet, and you will be able to customise system and Desktop settings in Windows. IT
e-Quals: Level 2 Presentation Graphics with PowerPoint 2002 : This course is designed to help you to obtain the skills and knowledge required for e-Quals Level 2 Unit 026 " Graphics. You will learn to use PowerPoint 2002 to create, edit, format, and print a presentation. You will be able to add different types of object to a presentation, including pictures, charts, organisation charts, diagrams, and drawings. You will also be able to set up a master slide to format and multiple presentations consistently. Presentation
e-Quals: Level 2 Spreadsheets with Excel 2002 : This course is designed to help you to obtain the skills and knowledge required for e-Quals Level 2 Unit 023 " You will learn to use Excel 2002 to create, edit, format, and print a simple spreadsheet. You will also learn to use Excel to create and format charts and graphs of different types based on data stored in a spreadsheet. Spreadsheets.
e-Quals: Level 2 Word Processing with Word 2002 : This course is designed to help you to obtain the skills and knowledge required for e-Quals Level 2 Unit 022 " Processing. You will learn to use Word 2002 to create, edit, format, and print a simple document, such as a letter or memo. You will learn to change page and section layouts and apply different paragraph, border, and list formatting. You will also learn to insert objects, such as tables, pictures, and charts, and format documents consistently using templates and styles. Word
ECDL 4 Basic Concepts of IT : This course is designed to help you to obtain the knowledge required for ECDL Module 1 " Concepts of Information Technology (Syllabus 4.0). You will learn about the technologies used in computers and networks and about the impact of IT on society. You will be able to describe the hardware components that make up a PC, common software applications used in business and the home, and the benefits of networks and the internet. You will also learn about IT security, safety, legal, and privacy issues. Basic
ECDL 4 Database with Access 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 5 " (Syllabus 4.0). You will learn to use Access to create a relational Database and database queries, forms, and reports. You will learn to design and format tables, forms, reports, and queries. You will also be able to use calculated fields and functions to group and summarise data in queries and reports. database
ECDL 4 Database with Access 2003 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 5 " (Syllabus 4.0). You will learn to use Access to create a relational Database and database queries, forms, and reports. You will learn to design and format tables, forms, reports, and queries. You will also be able to use calculated fields and functions to group and summarise data in queries and reports. Database
ECDL 4 Information and Communication with Internet Explorer 5 and Outlook 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 7 " and Communication (Syllabus 4.0). You will learn to use Internet Explorer to browse web pages, use search engines, and retrieve data. You will also learn to use the Outlook mail client to create, send, read, and manage internet and workgroup email messages. Information
ECDL 4 Information and Communication with Internet Explorer 6 and Outlook 2003 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 7 " and Communication (Syllabus 4.0). You will learn to use Internet Explorer to browse web pages, use search engines, and retrieve data. You will also learn to use the Outlook mail client to create, send, read, and manage internet and workgroup email messages. Information
ECDL 4 Presentation with PowerPoint 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 6 " (Syllabus 4.0). You will learn to use PowerPoint to create, edit, format, and print a presentation. You will be able to add different types of object to a presentation, including pictures, charts, organisation charts, diagrams, and drawings. You will also be able to set up a master slide to format and multiple presentations consistently. Presentation
ECDL 4 Presentation with PowerPoint 2003 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 6 " (Syllabus 4.0). You will learn to use PowerPoint to create, edit, format, and print a presentation. You will be able to add different types of object to a presentation, including pictures, charts, organisation charts, diagrams, and drawings. You will also be able to set up a master slide to format and multiple presentations consistently. Presentation
ECDL 4 Spreadsheets with Excel 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL 4 Module " (Syllabus 4.0). You will learn to use Excel to create, edit, format, and print a simple spreadsheet. You will also learn to use Excel to create and format charts and graphs of different types based on data stored in a spreadsheet. Spreadsheets
ECDL 4 Spreadsheets with Excel 2003 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 4 " (Syllabus 4.0). You will learn to use Excel to create, edit, format, and print a simple spreadsheet. You will also learn to use Excel to create and format charts and graphs of different types based on data stored in a spreadsheet. Spreadsheets
ECDL 4 Using the Computer and Managing Files with Windows 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 2 " the Computer and Managing Files (Syllabus 4.0). You will learn to use Windows to manage files and data on a computer and network. You will learn to create, edit, and print simple files Using the applications that come with Windows. You will also learn to customise system and Desktop settings. using
ECDL 4 Using the Computer and Managing Files with Windows XP : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 2 " the Computer and Managing Files (Syllabus 4.0). You will learn to use Windows to manage files and data on a computer and network. You will learn to create, edit, and print simple files Using the applications that come with Windows. You will also learn to customise system and Desktop settings. using
ECDL 4 Word Processing with Word 2000 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 3 " Processing (Syllabus 4.0). You will learn to use Word to create, edit, format, and print a simple document, such as a letter or memo. You will learn to change page layouts and apply different paragraph and character formatting. You will also learn to insert objects, such as tables, pictures, and charts, and link to data sources using a mail merge. Word
ECDL 4 Word Processing with Word 2003 : This course is designed to help you to obtain the skills and knowledge required for ECDL Module 3 " Processing (Syllabus 4.0). You will learn to use Word to create, edit, format, and print a simple document, such as a letter or memo. You will learn to change page layouts and apply different paragraph and character formatting. You will also learn to insert objects, such as tables, pictures, and charts, and link to data sources using a mail merge. Word
ECDL Advanced Spreadsheets with Excel 2000 : This courses will teach the reader to use the spreadsheet application Microsoft Excel 2000 with a high level of competence. You will be able to create workbooks incorporating custom and conditional formatting, multiple worksheets and advanced formulae and charts. You will also learn to use data analysis and auditing tools, import and export data, use the reviewing tool to collaborate on editing tasks with other users and create macros to automate tasks. You can use this course to prepare for the ECDL Spreadsheets Advanced Syllabus 3.0.
ECDL Advanced Word Processing with Word 2000 : This course will teach you to use the word processing application Microsoft Word 2000 with a high level of competence. You will be able to create documents incorporating advanced page layout and graphics formatting and document references, such as an index and table of contents. You will also be able to work with data in tables, spreadsheets and mail merge, use styles, templates, AutoCorrect and macros to speed up the creation of documents and use the reviewing tool to collaborate on editing tasks with other users. You can use this course to prepare for the ECDL Word Processing Advanced Syllabus 3.0.
ECDL AM3 Advanced Word Processing with Word 2002 : This course is designed to help you to obtain the skills and knowledge required for ECDL AM3 " Processing Advanced. You will learn to use Word 2002 to create and format documents incorporating complex page layouts and organisation. You will also learn to structure a document using outlining tools and automatic references, create and apply styles and templates, use collaborative editing tools, and record and edit macro actions. Word
ECDL AM4 Advanced Spreadsheets with Excel 2002 : This course is designed to help you to obtain the skills and knowledge required for ECDL AM4 " Advanced. You will learn to use Excel 2002 to create an advanced spreadsheet, incorporating different functions, linked data, and custom formats. You will learn to add PivotTables and apply complex chart formatting. You will also be able to use spreadsheet tools, including PivotTables, scenarios, What-If? tables, macros, and auditing and collaboration tools. Spreadsheets
ECDL AM5 Advanced Database with Access 2002 : This course is designed to help you to obtain the skills and knowledge required for ECDL AM5 " Advanced. You will learn to use Access 2002 to create a relational database, design queries, forms, and reports, and automate actions using macros. You will learn how to design a relational Database structure and create queries, forms, and reports based on multiple tables. You will also learn to import, export, and link data and to manipulate records using action queries. Database
ECDL AM6 Advanced Presentation with PowerPoint 2002 : This course is designed to help you to obtain the skills and knowledge required for ECDL AM6 " Advanced. You will learn to use PowerPoint 2002 to create a Presentation incorporating multimedia elements and animation and custom shows. You will appreciate factors that impact on presentation design and delivery and learn to add, format, and modify different types of objects and record a macro. presentation
ECDL Basic Concepts of IT : This course is designed to prepare readers for the ECDL module 1 examination. The course will give readers an understanding of the concepts and hardware underpinning the use of IT in society. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Database with MS Access 2000 : This course is designed to prepare readers for the ECDL module 5 examination. The course will allow readers to create, update and manage basic databases using Microsoft Access 2000. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Database with MS Access 2002 : This course is designed to prepare readers for the ECDL/ICDL module 5 examination. The course will allow reader to create, edit and format a simple database consisting of tables, queries, forms and reports using Access 2002. The course follows ECDL/ICDL syllabus version 3.0.
ECDL Database with MS Access 97 : This course is designed to prepare readers for the ECDL module 5 examination. The course will allow readers to create, update and manage basic databases using Microsoft Access 97. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Presentation with MS PowerPoint 2000 : This course is designed to prepare readers for the ECDL module 6 examination. The course will allow readers to design, create, edit and deliver slide show presentations using Microsoft PowerPoint 2000. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Presentation with MS PowerPoint 2002 : This course is designed to prepare readers for the ECDL/ICDL module 6 examination. The course will allow readers to create, edit, format and deliver a slide show using the presentation software application PowerPoint 2002. This course covers creating basic slide shows with a consistent style and format, incorporating text, clip art, graphs, tables and animation. The course follows ECDL/ICDL syllabus version 3.0.
ECDL Presentation with MS PowerPoint 97 : This course is designed to prepare readers for the ECDL module 6 examination. The course will allow readers to design, create, edit and deliver slide show presentations using Microsoft PowerPoint 97. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Spreadsheets with MS Excel 2000 : This course is designed to prepare readers for the ECDL module 4 examination. The course will allow readers to create, edit and print spreadsheets in Microsoft Excel 2000. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Spreadsheets with MS Excel 2002 : This course is designed to prepare readers for the ECDL/ICDL module 4 examination. The course will allow readers to create, edit, format, calculate on and print spreadsheets with Microsoft Excel 2002. Readers will get an introduction to worksheet features, using basic functions to create formulae, using format options to present data clearly, creating charts and graphics, and printing. The course has been designed to cover the learning objectives of ECDL Syllabus Version 3.0 Module 4 Spreadsheets.
ECDL Spreadsheets with MS Excel 97 : This course is designed to prepare readers for the ECDL module 4 examination. The course will allow readers to create, edit and print spreadsheets in Microsoft Excel 97. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using Internet Explorer 5 : This course is designed to prepare readers for the ECDL module 7 examination. The course will allow readers to browse the world wide web and send e-mail using Microsoft Internet Explorer 5.0. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using Internet Explorer 6 : This course is designed to prepare readers for the ECDL/ICDL module 7 examination. The course will teach readers how to browse web pages and search for information on the internet and to use email to send messages and documents using Microsoft Internet Explorer 6.0. This courseware has been designed to cover the learning objectives of ECDL Syllabus Version 3.0 Module 7 Information and Communication.
ECDL Using the Computer and Managing Files with MS Windows 2000 : This course is designed to prepare readers for the ECDL module 2 examination. The course will allow readers to use the operating system Microsoft Windows 2000 to manage files and folders, use basic software applications and print documents. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using the Computer and Managing Files with MS Windows 95 : This course is designed to prepare reader for the ECDL module 2 examination. The course will allow readers to use the operating system Microsoft Windows 95 to manage files and folders, use basic software applications and print documents. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using the Computer and Managing Files with MS Windows 98 : This course is designed to prepare readers for the ECDL module 2 examination. The course will allow readers to use the operating system Microsoft Windows 98 to manage files and folders, use basic software applications and print documents. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using the Computer and Managing Files with MS Windows ME : This course is designed to prepare readers for the ECDL module 2 examination. The course will allow readers to gain competence using the basic functions of a personal computer and the MS Windows Millennium Edition operating system. This course will teach you how to use the Windows Desktop, how to organise and manage folders and files, how to use application windows, how to manage printers and how to use the basic applications supplied with Windows. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Using the Computer and Managing Files with MS Windows XP : This course is designed to help the reader to gain competence using the basic functions of a personal computer and the MS Windows XP operating system. This course will teach readers how to use the Windows Desktop, how to organise and manage folders and files, how to use application windows, how to manage printers and how to use the basic applications supplied with Windows. This courseware covers the learning objectives of ECDL Syllabus Version 3.0 Module 2 Using the Computer and Managing Files.
ECDL Word Processing with Corel WordPerfect 9.0 : This course is designed to prepare readers for the ECDL module 3 examination. The course will allow readers to create, edit and print documents such as letters, memos and reports using Corel WordPerfect 9.0. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Word Processing with MS Word 2000 : This course is designed to prepare readers for the ECDL module 3 examination. The course will allow readers to create, edit and print documents such as letters, memos and reports using Microsoft Word 2000. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
ECDL Word Processing with MS Word 2002 : This course is designed to prepare readers for the ECDL/ICDL examination and to gain competence with the word processing application MS Word 2002. The course will allow readers to understand the basic functions involved in creating, saving, formatting and printing documents such as letters, memos and simple reports. Readers will also gain experience in using basic desktop publishing features, such as graphics, tables and mail merge. This courseware has been designed to cover the learning objectives of ECDL Syllabus Version 3.0 Module 3 Word Processing.
ECDL Word Processing with MS Word 97 : This course is designed to prepare readers for the ECDL module 3 examination. The course will allow readers to create, edit and print documents such as letters, memos and reports using Microsoft Word 97. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5.
Effective Management Skills : To discuss, understand and practice some of the essential management skills needed to operate in today's working environment.
Facilitation Skills for IT Staff : To provide individuals with the skills needed to facilitate group activities in the working environment. Increasingly these days IT staff are asked to facilitate or run meetings and need to know the people handling skills involved in facilitation to enable the meeting participants come to an appropriate conclusion. This is particularly so where end users and IT people are meeting to discuss major projects. The course involves readers working on processes and procedures that result in successful meeting facilitation through the use of group and individual activities, exercises, formal inputs etc.
Finance for Non-Financial Managers : To discuss, understand and practice some of the financial skills needed by all managers and specifically budget-holders, to operate in today's working environment.
Goldmine 4.0 User Introduction : This intensive course is designed to give an introduction to Goldmine 4.0, a powerful business contact manager for a workgroup environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media and scheduling activities.
Harvard Graphics 4.0 Introduction : Harvard Graphics 4.0 is the integrated E-Mail, calendar, scheduling and task manager from Harvard designed to help people work together. This course is designed to get the new user proficient in using the features and facilities offered by this software.
Help Desk Analyst : This course will prepare readers for the Help Desk Institute's " Help Desk Analyst certification. Readers will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and management concepts. The material in this course will help you to learn the HDI Certified Help Desk Analyst Examination Objectives (Exam Code: more...
HTML 4.0 Introduction : To create, format and publish a small website using HTML 4.0. You will learn to create web pages incorporating formatted text, images, hyperlinks and tables. You will also learn the basics of publishing and registering your site on the World Wide Web.
I-Net+ Module 1 - Internet Fundamentals : On completion of this module, readers will be able to: understand what is meant by the terms Internet, Intranet and Extranet, identify the main services available on the Internet, appreciate the way in which the Internet has developed and how it is organized and review basic networking hardware and concepts.
I-Net+ Module 10 - Internet Mail : On completion of this module, readers will be able to: understand the various mail-related protocols which are used to send and receive Internet mail, understand the format of mail messages and encoding systems, install and configure mail servers and clients to use SMTP, POP and IMAP, send e-mail messages and attachments and understand internet mail security issues.
I-Net+ Module 11 - News and Other Services : On completion of this module, readers will be able to: install and configure a news server, use a news reader to post and read messages, use LDAP to obtain directory information, use TELNET, understand the possible uses of Gopher and other services.
I-Net+ Module 12 - Connecting to the Internet and Security : On completion of this module, readers will be able to: understand methods for connecting to the Internet (leased line, dial-up), understand the use of Virtual Private Networks, configure routers, configure Internet Connection Sharing, Network Address Translation and Proxy Servers and understand the importance of Internet security.
I-Net+ Module 13 - E-commerce : On completion of this module, readers will be able to understand e-commerce terms and concepts.
I-Net+ Module 2 - TCP/IP Fundamentals : On completion of this module, readers will be able to: understand the benefits of the TCP/IP protocol suite, understand the structure of the TCP/IP protocol suite, identify different services delivered using TCP/IP (such as internet e-mail and the World Wide Web) and understand what TCP/IP ports are.
I-Net+ Module 3 - IP Addressing : On completion of this module, readers will be able to: understand the IP addressing scheme, including subnetting and classless addressing, understand the formats used for IP addresses, plan an IP addressing scheme, apply for an internet network address, allocate addresses on a private network and understand the use of supernetting and the introduction of IP version 6.
I-Net+ Module 4 - Configuring TCP/IP on Windows Computers : On completion of this module, readers will be able to: configure TCP/IP in a Windows 2000 system, check TCP/IP configuration using IPCONFIG/WINIPCFG and PING and understand the Dynamic Host Configuration Protocol (DHCP).
I-Net+ Module 5 - TCP/IP Utilities : On completion of this module, readers will be able to: understand how the ARP protocol can be managed and understand what other utilities can be used to troubleshoot or fine-tune an IP-based network.
I-Net+ Module 6 - Resolving Names on the Internet : On completion of this module, readers will be able to: understand the use of host names and FQDNs in TCP/IP, understand the process by which host names are resolved to IP addresses and configure and troubleshoot DNS.
I-Net+ Module 7 - The World Wide Web Service : On completion of this module, readers will be able to: understand how the World Wide Web service works, understand how web clients and servers function, identify web server performance issues, configure web browsers/clients and understand how search engines work and are used.
I-Net+ Module 8 - Developing a Web Site : On completion of this module, readers will be able to: create HTML pages incorporating different document-, paragraph- and text-level elements, create hyperlinks and incorporate images and sounds on pages, create HTML tables, frames, forms and imagemaps, understand the use of XML and XHTML, describe the uses and benefits of various graphics and multimedia file formats, plug-ins and extensions, understand web page design and performance issues, including the use of CSS and XSL, define programming-related more...
I-Net+ Module 9 - File Transfer Protocol (FTP) : On completion of this module, readers will be able to: understand the uses and process of FTP, install and configure an FTP server, install and configure an FTP client and use the FTP client to locate and download files.
Information Technology Infrastructure Library  |