Interpersonal Development
We improve corporate sales results by using our Behavior Modeling Technology (BMT) to develop the selling skills of your sales people. We offer a full line of sales and sales management training courses, customizable to your specific market needs. Courses are delivered by our seasoned trainers, or we can certify your trainers to do delivery. Courses are available in English, Spanish and Chinese. Our clients are representative of most industries, and we have delivered training on four continents.
Interpersonal Development is based in Rochester, NY, USA
Interpersonal Development is an international, training and consulting firm, founded in 1980 in Rochester, New York.
Our focus is on improving sales and productivity for mid-sized companies.
We do this by analyzing the competencies required for sales and management positions, and then assessing the competencies of the relevant workforce. We then design new training courses, or customize our existing courses, to close any competency gaps. Training design is based on our research proven and field tested Behavior Modeling Technology .
We either deliver the training ourselves or certify client trainers. We source trainers from our global network of seasoned, independent trainers and certify them to facilitate our courses. Our training is supported with follow-up coaching programs for managers and sales reps.
Our clients are representative of most industries, and we have delivered training to clients on four continents.
Our focus is on improving sales and productivity for mid-sized companies.
We do this by analyzing the competencies required for sales and management positions, and then assessing the competencies of the relevant workforce. We then design new training courses, or customize our existing courses, to close any competency gaps. Training design is based on our research proven and field tested Behavior Modeling Technology .
We either deliver the training ourselves or certify client trainers. We source trainers from our global network of seasoned, independent trainers and certify them to facilitate our courses. Our training is supported with follow-up coaching programs for managers and sales reps.
Our clients are representative of most industries, and we have delivered training to clients on four continents.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Consultative Selling
: Consultative Selling Skills
Business Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to the customer s satisfaction.
Course Modules
The consultative sales process
Listening and probing for customer needs
Overcoming objections and closing
Up-selling and cross-selling
Managing more...
: Consultative Selling Skills
Business Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to the customer s satisfaction.
Course Modules
The consultative sales process
Listening and probing for customer needs
Overcoming objections and closing
Up-selling and cross-selling
Managing more...| Head Office |
