| At Synergy Solutions International,we believe training must be
practical and real in order to make a positive impact on the bottom line
Synergy Solutions International Overview:
Synergy Solutions International, Inc. (since 1996) is a training & development professional consulting firm whose staff has over 25 years of experience with groups and one-on-one consulting/coaching in the United States, Canada, England and Europe. When it comes to training whether an entire company, a department, individual managers or staff for Synergy Solutions International, the common factor is people. And with a properly designed, well planned training program, the participants and the organization can realize a tangible, consistent improvement in the management and productivity that translate into positive bottom-line results. Typically, the more technology-based the organization, the more it may have neglected people development. And technology can be in the area of finance, law, accounting, any area that requires a level of expertise that is specialized. Success for these firms is traditionally more dependent on R & D than on people-oriented systems and processes. Employees at all levels lack the business development and training that help build success for them and the company. And for a growing company, this often results in reactive, rather than proactive functioning, and non-productive, damage-control crisis management. For a company trying to survive in today s economic climate-it can mean failure. For real-world results, training must go beyond mere classroom techniques. Our philosophy is, Give a man a fish, he eats for a day. Teach a man to fish, and he eats for life . When we work with a client we jointly create your program-it is not canned, off the shelf, but one that we as a team build. Your goals in performance for your people are our goals, so that our combined efforts, talents, and strengths create some powerful synergy.
The special synergy that we bring to our clients is based on their unique backgrounds. The Synergy Solutions International consultants have direct experience working in the areas they train people in. For example, a trainer for our Sales or Management areas has worked for over 15 years in direct sales and sales management. This hands-on perspective enables us to deliver a practical, results-oriented training program, with a bottom-line impact not achievable from a merely theoretical/academic approach. We have experience in training over 9,000 people in sales, sales and general management, leadership and communications skills, Team development, Project Management, and more through seminars and customized programs, in industries that deal in tangible and intangible products and services, including high-tech companies. Our clients range in size from small, rapidly growing family-owned/ operated firms to Fortune 50 companies, many of which have highly sophisticated product development and complex sales cycles dependent on the interaction of multiple departments, from pre-sales to sales to post-sales implementation teams. |
Training available from Synergy Solutions International
Leadership, Management, Managing Others
Proper Delegation Isn t Dumping        : Most managers will agree that they don t have enough time to do everything they need to accomplish. Many end up functioning in a crisis mode or reactive management mode. Too often we think we are delegating when we give goals, assignments and/or work to others. When proper delegation isn t done, the people the work is given to become resentful because it s more of a dumping more work on them effect. Growing resentment, anger and poor morale is the result on their end, and from the manager s perception, delegation just doesn t work. This module provides a practical understanding of what delegation really is, how to use it to save time, money resources, how to use it properly to more...
Managing Change
Successful Change Management Program : Organizational change has become a way of life. Mergers, takeovers, layoffs, deregulation, downsizing, new technology and increased competition are daily occurrences. As a manager and leader, you are responsible to maintain performance under chaotic conditions. Your workforce can be confused, resistant and disheartened. Job security, company loyalty and career development are no longer rewards for performance. This module is to help you manage the people side of change management, to build a motivated, productive work force under these conditions.
Managing Teams
Symptoms of Troubled Teams & What to do About It : Teams provide interesting challenges for today's businesses. On the one hand, specialized resources and a fast-paced environment often make teamwork necessary in order to compete. However, in reality teams can often be more inefficient, draining time and effort as hidden agendas and conflict derail performance. Identifying symptoms that your team is in trouble and not functioning at peak performance is critical to your leadership success. This module will help you see those symptoms early as well as how to address them to get your team on track.
Running Meetings
Running Effective Meetings : Meetings are a part of everyday life for business people, teachers, all types of groups and associations. It is a chance for people to share information, learn from each other, and make decisions that will move a group forward. However, if meetings are not well planned or conducted, they can result in unnecessary conflict, lack of progress, and frustration on the part of group members, which can eventually affect morale and desire to participate. This module will give you a format to use to plan and conduct productive, effective meetings that participants will find worthwhile and valuable.
All Categories
Presentation Skills
Design & Deliver Powerful Presentations  : This is a program that uses videotaping as a coaching tool, in which both the organization of material, creation of visuals AND the delivery is emphasized. Organizational formats to accomplish various presentation purposes are discussed. The majority of this training in the classroom is spent in the taping of live presentations, with direct coaching provided. Participants receive a pre-class assignment, along with the manual. They will spend approximately 80% of the classroom time in practicing/delivery of presentations, while videotaped. We have been delivering this type of training for over 22 years, both for our own company and similar more...
Business Goal Setting/Planning
Planning & Goal Setting
Planning & Goal Setting : Effective leaders are people who have strong, detailed visions, that they have broken down into components to make their visions a business reality. They are people who get where they re going, knew where they were going before they got there and how to get there, long before reaching their final business destination. They utilize long term, intermediate and short term planning, with all it s corresponding elements of organizing, directing, coordinating and communication. Often, managers, at all different levels, plan a vacation with more effort and detail than they do their departmental success. Goal setting and planning provides direction and a blueprint for successful results. It is not a one more...
Management
Leadership
Lead, Motivate, Improve Team Performance : Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The result is a is less productive employee that has a poor attitude/low morale...and we as leaders wonder, What happened?? , scratching our heads asking ourselves why a good employee has changed so dramatically. This module looks at styles of management, drivers vs. leaders, ways to motivate people, and ways to improve your team s performance.
Personal development/Business Professionalism
Professionalism in Business
E-Mail Etiquette : Even with the best of intentions, misunderstandings are likely to occur in almost any type of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many people communicate in their email messages with much less formality and sometimes too more...
Telephone & Voice-Mail Etiquette : Course Description
Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best!
Sales
Consultative Selling
Closing & Objections: Win the Sale  : The selling world has gotten harder and harder. Winning sales is more important than ever before. Good, strong selling does not happen by luck-but by design. People are not born salespeople , but rather learn and master a variety of skills to lead a prospect from no to yes . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a more...
Prospecting: Love It or Hate It, Gotta Do It : The selling world has gotten harder and harder. Winning sales is more important than ever before. Good, strong selling does not happen by luck-but by design. People are not born salespeople , but rather learn and master a variety of skills to lead a prospect from no to yes . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market more...
Questioning: The Key to Winning Sales : . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a partner working with them...while winning the sale over the competition. The crux to selling, or the heart and soul of selling is in our ability to question.
Strategic Account Management Selling
Four Selling Strategies to Match Your Buyer s Mind Set : Part 2 in our series covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techniques and materials are to teach all participants to earn the incomes they desire in today s competitive business environment. This program focus is on the mind set of each buyer, if they will support you versus the competition, if they will support any vendor at all, and how to customize your selling strategy based on their mind set.
Know Your Buying Team Members & Their Hot Buttons : Outsell Your Competition,Part 2, covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techniques and materials are to teach all participants to earn the incomes they desire in today s competitive business environment.
Selling is War: Learn Who the Buying Team Members Prefer & Conquer the Competition : Identify competitive obstacles to your winning the sale
Develop trust, strengthen relationships over the competition
Learn what to ask from each buyer to win the sale
Use strategies and techniques to block the competition
Ask targeted questions to learn what each buyer thinks of the competitions proposals
Raise the level and quality of your own selling abilities and style
Increase your number of winning sales versus lost sales
How to beat the competition
Be more confident in your self & your ability for big-league professional sales
Uncover Buying Team Members Expectations Better Than Your Competition : This program will help you uncover the specific expectations that each person on the buying team has regarding technical expectations, business expectations, operationally, vendor expectations. It also covers how to tailor and customize your sales presentations & demo's to make sure that you are addressing each buyer's specific agenda.
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