Teracom Training Institute
Telecommunications training and Voice over IP (VoIP) courses, videos and seminars designed for non-engineers. Our approach: start with fundamentals; bust buzzwords and jargon; understand technologies; finish with practical mainstream solutions.
We build structured understanding that lasts a lifetime - allowing you to make meaningful comparisons and informed technology and service decisions.
Bust the buzzwords, demystify the jargon, cut through doubletalk:
You'll gain a clear, cohesive understanding of telecom technologies and services, the fundamentals they"re built on, and how it all fits together.
Every seminar and video comes with a high-quality workbook with extensive notes, certain be a valuable reference.
Teracom Training Institute is based in Champlain, NY, USA
Teracom Training Institute offers comprehensive telecommunications training, data communications, networking, IP, wireless and Voice over IP (VoIP) training seminars, books and self-paced video/ DVD courses geared to the non-engineering professional.
These popular seminars and videos have been provided to personnel from companies and organizations including Nortel, Cisco, Intel, Alcatel, AT&T, Bell Canada, Qualcomm, MCI, Verizon, the Coast Guard, Air Force, Army and Navy, Navcan, the FCC, FBI, IRS, CIA, Microsoft and many more.
These popular seminars and videos have been provided to personnel from companies and organizations including Nortel, Cisco, Intel, Alcatel, AT&T, Bell Canada, Qualcomm, MCI, Verizon, the Coast Guard, Air Force, Army and Navy, Navcan, the FCC, FBI, IRS, CIA, Microsoft and many more.
Teracom's seminars and video courses are designed for those who need a comprehensive update and overview, as well as for newcomers who need to master technology and concepts quickly. Our specialty is explaining the key concepts underlying telecom, datacom, access, transmission and networking technologies, providing a solid base of knowledge and a structure on which to build in the
future.
From telecom and telephony basics, through analog, digital, wireless, packets and frames, protocol stacks, TCP/ IP, T1, SONET, Frame Relay, ATM, MPLS, VoIP, optical Ethernet and, of course, the Internet, we cut through the jargon, bust the buzzwords, sort out technology choices and provide you with templates for mainstream solutions that you can put to immediate use.
We invite you to join us to acquire this career-enhancing knowledge Contact us today to learn more about our public seminars, private on-site training, self-paced video/ DVD courses and practical reference books.
Telecommunications training
Instructor-led telecommunications training seminars and courses
Self-paced video/ DVD courses
Reference books
e-learning
Wireless training
Instructor-led seminars and courses
Self-paced video/ DVD courses
Voice over IP training
Instructor-led VoIP training seminars and courses
Self-paced video/ DVD courses
Next-generation telecom: the All-IP Network training
Instructor-led VoIP training seminars and courses
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
IP VoIP and MPLS for the Non-Engineering Professional (3 days)
: Course 110 IP, VoIP and MPLS for the Non-Engineering Professional is the second course in our instructorled
"core training" section. Course 110 covers virtually all aspects of IP networks, equipment and services,
including IP networks from the ground up, VoIP, SIP, MPLS, competitive services, IP security and more.
Designed for non-engineers, this professional training course will give you the solid, vendor-independent
foundation necessary to deal with more...
: Course 110 IP, VoIP and MPLS for the Non-Engineering Professional is the second course in our instructorled
"core training" section. Course 110 covers virtually all aspects of IP networks, equipment and services,
including IP networks from the ground up, VoIP, SIP, MPLS, competitive services, IP security and more.
Designed for non-engineers, this professional training course will give you the solid, vendor-independent
foundation necessary to deal with more...Telecom 101 - Computer-Based Training
: eLearning by Teracom
eLearning: development of knowledge and understanding via resources presented on a computer; also called Computer-Based Training (CBT).
The learning resources are contained in electronic files, which can be conveyed to the computer by electronic file transfer (download or streaming), or conveyed on storage media (disc or flash memory).
Teracom offers two kinds of eLearning: multimedia CBT and eBooks.
: eLearning by Teracom
eLearning: development of knowledge and understanding via resources presented on a computer; also called Computer-Based Training (CBT).
The learning resources are contained in electronic files, which can be conveyed to the computer by electronic file transfer (download or streaming), or conveyed on storage media (disc or flash memory).
Teracom offers two kinds of eLearning: multimedia CBT and eBooks.Telecom 101 - Textbook
: Telecom 101 is the three course workbooks from our acclaimed core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals combined together into a single professionally-bound softcover textbook with a laminated cover, 400 pages, 177 diagrams and a full index
Telecom, Datacom and Networking for Non-Engineers (3 days)
: Telecom, Datacom and Networking for Non-Engineers is our core training. This is an intensive course designed for non-engineering professionals, covering virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies.
The content, its order, timing and pacing have been tuned and refined over the course of eleven years - and we constantly update it.
Thousands of people from organizations including Cisco, more...
: Telecom, Datacom and Networking for Non-Engineers is our core training. This is an intensive course designed for non-engineering professionals, covering virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies.
The content, its order, timing and pacing have been tuned and refined over the course of eleven years - and we constantly update it.
Thousands of people from organizations including Cisco, Telecommunications and VoIP Training DVD Video Courses for Non-Engineers
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP,
MPLS, Voice over IP and wireless outside of structured seminars.
Teracom DVD-video training courses are multimedia: an engaging, knowledgeable and humorous oncamera
instructor, extensive graphics, point-by-point onscreen bullets and extensive notes.
These dual-purpose DVD courses can be displayed on a television or LCD projector for group training,
or played in a PC for individual self-paced training. Navigation more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP,
MPLS, Voice over IP and wireless outside of structured seminars.
Teracom DVD-video training courses are multimedia: an engaging, knowledgeable and humorous oncamera
instructor, extensive graphics, point-by-point onscreen bullets and extensive notes.
These dual-purpose DVD courses can be displayed on a television or LCD projector for group training,
or played in a PC for individual self-paced training. Navigation more...Understanding IP Contact Center Technology
: Understanding IP Contact Center Technology covers virtually all aspects of IP in the call center with a complete, unbiased picture and a thorough understanding of IP contact center technologies, benefits, issues, options for solutions, migration and integration strategies and vendor offerings, complete with practical templates and checklists you can put to immediate use.
Impossible to find in one place anywhere else, this incredibly comprehensive and up-to-date course will save you hundreds of hours trying to research these topics yourself. Numerous detailed checklists and templates will ensure you're not missing any critical more...
: Understanding IP Contact Center Technology covers virtually all aspects of IP in the call center with a complete, unbiased picture and a thorough understanding of IP contact center technologies, benefits, issues, options for solutions, migration and integration strategies and vendor offerings, complete with practical templates and checklists you can put to immediate use.
Impossible to find in one place anywhere else, this incredibly comprehensive and up-to-date course will save you hundreds of hours trying to research these topics yourself. Numerous detailed checklists and templates will ensure you're not missing any critical more...Understanding Voice over IP
: Understanding Voice over IP is a comprehensive two-day course for non-engineering professionals
who need to get up to speed on VoIP, understand the fundamentals, jargon and buzzwords, along with
SIP, PBX replacement, convergence, carrier services and interconnect, implementation issues and
solutions, VoIP system vendors, business and deployment cases and project management.
Taking this VoIP training course, you'll obtain a solid vendor-independent foundation, understanding IP
telephony technologies, products and implementation choices... knowledge you can't get reading trade
more...
: Understanding Voice over IP is a comprehensive two-day course for non-engineering professionals
who need to get up to speed on VoIP, understand the fundamentals, jargon and buzzwords, along with
SIP, PBX replacement, convergence, carrier services and interconnect, implementation issues and
solutions, VoIP system vendors, business and deployment cases and project management.
Taking this VoIP training course, you'll obtain a solid vendor-independent foundation, understanding IP
telephony technologies, products and implementation choices... knowledge you can't get reading trade
more...Understanding Wireless
: Understanding Wireless is a two-day intensive course designed for those needing to get up to speed, fill in the gaps and put in place a solid understanding of today's wireless technologies and anyone wanting to improve their career- and productivity-enhancing knowledge base.
Here's what you will learn:
Radio fundamentals: analog vs. digital, spectrum and bands, interference
Wireless LANs:
Concepts, standards, equipment, deployment, configuration, performance and security
Other wireless technologies, including LMDS, more...
: Understanding Wireless is a two-day intensive course designed for those needing to get up to speed, fill in the gaps and put in place a solid understanding of today's wireless technologies and anyone wanting to improve their career- and productivity-enhancing knowledge base.
Here's what you will learn:
Radio fundamentals: analog vs. digital, spectrum and bands, interference
Wireless LANs:
Concepts, standards, equipment, deployment, configuration, performance and security
Other wireless technologies, including LMDS, V1-Fundamentals of Telecom 1
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
It all starts with the more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
It all starts with the V10-Understanding Voice over IP 3
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...V2-Fundamentals of Telecommunications 2
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this video course, we drill into the technology a bit, to understand more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this video course, we drill into the technology a bit, to understand more...V3-Fundamentals of Datacom and Networking
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this course, we'll begin by establishing a model for a data more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this course, we'll begin by establishing a model for a data more...V4-Understanding Networking 1
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
This course builds on the basic packet, frame and IP networking concepts of more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
This course builds on the basic packet, frame and IP networking concepts of V5-Understanding Networking 2
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this course, we cover the Internet and more...
: Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.
Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.
In this course, we cover the Internet and more...V6-Understanding Wireless 1
: Understanding Wireless 1 begins with basic radio concepts, understanding "analog radio" and "digital radio", then covers fundamentals of mobile communication networks: base stations, cells, handoffs and mobility.
With this in place, we go through the first and second generation technologies: AMPS, TDMA, GSM and CDMA, and understand how each works, their strengths and weaknesses and how they relate to each other.
In Part 3, we concentrate on data over cellular and 3G, more...
: Understanding Wireless 1 begins with basic radio concepts, understanding "analog radio" and "digital radio", then covers fundamentals of mobile communication networks: base stations, cells, handoffs and mobility.
With this in place, we go through the first and second generation technologies: AMPS, TDMA, GSM and CDMA, and understand how each works, their strengths and weaknesses and how they relate to each other.
In Part 3, we concentrate on data over cellular and 3G, more...V8-Understanding Voice over IP 1
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...V9-Understanding Voice over IP 2
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...
: Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those
needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream
solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular
vendora ™s viewpointa knowledge you cana ™t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often more...