GB Training & Consulting
To put it simply, we provide training solutions for individuals, teams and organisations.
GB Training & Consulting has been in business since January 2000 and since this time has been involved with projects for a wide variety of businesses. We pride ourselves on offering pragmatic, business focused and cost effective solutions.
We believe that effective, informed people create the right environment for organisational success in today"s ever more challenging markets. Our development programmes are designed to help individuals and organisations realise and maximise their potential, in interesting, challenging and enjoyable ways.
We are passionate about the value of people development, and are keen to promote this, for the benefit of both the organisation and the individual. We operate out of a strong set of ethics and values and really care about what we do. We do not "do" training "to" people. We facilitate and coach. This encourages maximum involvement, independent learning and development of capability.
Our continuing success is intimately tied to the success of each project that we undertake.
Our reputation is excellent and that is the way that we intend it to stay.
Recent clients have included BBC Broadcast Ltd., Johnson Diversey, ARC Field Marketing, Department for the Environment, Food & Rural Affairs (Defra), The Diamond Trading Company, Health Professions Council.
GB Training & Consulting has been in business since January 2000 and since this time has been involved with projects for a wide variety of businesses. We pride ourselves on offering pragmatic, business focused and cost effective solutions.
We believe that effective, informed people create the right environment for organisational success in today"s ever more challenging markets. Our development programmes are designed to help individuals and organisations realise and maximise their potential, in interesting, challenging and enjoyable ways.
We are passionate about the value of people development, and are keen to promote this, for the benefit of both the organisation and the individual. We operate out of a strong set of ethics and values and really care about what we do. We do not "do" training "to" people. We facilitate and coach. This encourages maximum involvement, independent learning and development of capability.
Our continuing success is intimately tied to the success of each project that we undertake.
Our reputation is excellent and that is the way that we intend it to stay.
Recent clients have included BBC Broadcast Ltd., Johnson Diversey, ARC Field Marketing, Department for the Environment, Food & Rural Affairs (Defra), The Diamond Trading Company, Health Professions Council.
GB Training & Consulting is based in Great Missenden, Bucks, United Kingdom
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Delivering Customer Service on the Front Line
: Who should attend?
Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones.
What will you achieve?
By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.
: Who should attend?
Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones.
What will you achieve?
By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.Training Skills
: Who should attend?
This three day, residential, workshop is suitable for people in a training role who would like to improve or refresh their skills or equally suitable for someone new to a training role who is looking for ways to become an effective and accomplished trainer.
When can I attend in 2007?
226-28 Feb, 26-28 Mar, 23-25 Apr, 23-25 May, 27-29 Jun
: Who should attend?
This three day, residential, workshop is suitable for people in a training role who would like to improve or refresh their skills or equally suitable for someone new to a training role who is looking for ways to become an effective and accomplished trainer.
When can I attend in 2007?
226-28 Feb, 26-28 Mar, 23-25 Apr, 23-25 May, 27-29 Jun- E asked: Do you provide talent development to individuals or through their company? Is this a day talent seminar or a longterm mentoring program and what is your revenue model? about
- D asked: Dear Madam / Sir We are interested to explore methods of cooperation and representation of your esteemed organization in Egypt. HCCA, offers consultancy in the areas of HR, Training, Organization Development in addition to outsourcing & recruitment services. We are seeking to hook with an international training certification body. If you are interested in concept kindly contact me, thank you and best regards, Dina Riad General Manager Human Capital Capability Academy about GB Training & Consulting
- R asked: Would like to have programme details.What is the programme content and what is the course outline about
- A asked: Good day I was going through your website and i saw very interesting areas which i will like to know more about. Precisely speaking i will like to have a preview of the content under this subject Thanks about Delivering Customer Service on the Front Line
- G asked: test from training classess about GB Training & Consulting
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