Richard Chang Associates, Inc.
Since 1987, Richard Chang Associates, Inc. (RCA), a diversified performance improvement training, consulting, and publishing firm, has worked with private- and public-sector clients around the world to help them build business capabilities in strategic and tactical areas and achieve lasting, measurable results. Whether it is a targeted initiative or an entire learning function, RCA provides a comprehensive collection of training and consulting services, packaged programs, publications, and tools to optimize the effectiveness of the organization, people, processes, and projects and lay the foundation for success. Our expertise and range of work with clients enable us to impact performance results in critical areas including: Strategic Planning, Performance Scorecards/Measurement, Leadership/Management Development, Process Improvement, Team Performance, Project Management, and Personal Development.
Richard Chang Associates, Inc. is based in Lake Forest, CA, USA
PEOPLE / PERFORMANCE / PROFITS
Offering Practical
Results-Oriented Solutions At
Richard Chang Associates, Inc. (RCA), whether you are developing
an entire corporate learning function or a targeted initiative, we
provide a variety of proven training and consulting services, packaged
programs, publications, and learning tools designed to help organizations
and individuals build the critical business skills to meet and
exceed the needs of their customers and achieve significant
results in today s rapidly changing marketplace.
Since 1987, RCA has
partnered with our clients and customers to measurably improve performance
in key areas, including:
- Strategic Planning
- Change Management
- Performance Scorecards/Measurement
- Leadership/Management Development
- Process Improvement
- Project Management
- Team Performance
- Personal Growth And Development
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Continuous Process Improvement
: Ensure Your Process Improvement Efforts Maximize Key Business Result Areas
Needs and demands are constantly changing and so must the methods for meeting them. This comprehensive program takes a systematic approach to Continuous Process Improvement, providing participants with a proven methodology, process analysis tools, measurements, and process management techniques to continuously improve their work processes for increased customer satisfaction, organizational performance, and return on investment. Training incorporates step-by-step models, case analyses, skill application exercises, personal action plans, and reference tools more...
: Ensure Your Process Improvement Efforts Maximize Key Business Result Areas
Needs and demands are constantly changing and so must the methods for meeting them. This comprehensive program takes a systematic approach to Continuous Process Improvement, providing participants with a proven methodology, process analysis tools, measurements, and process management techniques to continuously improve their work processes for increased customer satisfaction, organizational performance, and return on investment. Training incorporates step-by-step models, case analyses, skill application exercises, personal action plans, and reference tools more...High Involvement Teamwork
: Enhancing interpersonal skills for improved team performance
It has been shown that better interpersonal skills lead to better organizational performance. By understanding your own preferences and those of the people you work with, you can better support each other, communicate with each other, and accomplish more within your daily routines. This program presents participants with the critical aspects of interacting in productive ways, solving problems using a systematic approach, and the practical content and implementation strategies to function effectively within their organization and their team. On-site session is conducted by an RCA facilitator and more...
: Enhancing interpersonal skills for improved team performance
It has been shown that better interpersonal skills lead to better organizational performance. By understanding your own preferences and those of the people you work with, you can better support each other, communicate with each other, and accomplish more within your daily routines. This program presents participants with the critical aspects of interacting in productive ways, solving problems using a systematic approach, and the practical content and implementation strategies to function effectively within their organization and their team. On-site session is conducted by an RCA facilitator and more...HighPERFORMANCE Management
: When your people meet their performance targets, your organization succeeds. This collective success is directly related to how well you help your employees focus their energies and achieve significant results. Following a proven Performance Management Cycle, this comprehensive, highly-interactive program develops the essential skills needed to: align employee and workgroup efforts with organizational goals and objectives; allocate resources--including time, talent, and money--effectively and efficiently; clarify roles, responsibilities, and expectations; handle unanticipated changes in day-to-day operations and shared priorities; and more...
: When your people meet their performance targets, your organization succeeds. This collective success is directly related to how well you help your employees focus their energies and achieve significant results. Following a proven Performance Management Cycle, this comprehensive, highly-interactive program develops the essential skills needed to: align employee and workgroup efforts with organizational goals and objectives; allocate resources--including time, talent, and money--effectively and efficiently; clarify roles, responsibilities, and expectations; handle unanticipated changes in day-to-day operations and shared priorities; and more...Line Of Sight With Performance Scorecards
: A "How To" Boot Camp For Achieving Measurement Success
Studies show that organizations that use performance measures effectively achieve superior business results. With the "right" measures, you can more easily see and treat performance problems and reinforce business outcomes for customers, employees, and other stakeholders. Following RCA's proven, six-phase Performance Scorecard model, your managers, supervisors, and leaders can develop and deploy critical performance measures. This highly-interactive program offers a practical approach to developing more...
: A "How To" Boot Camp For Achieving Measurement Success
Studies show that organizations that use performance measures effectively achieve superior business results. With the "right" measures, you can more easily see and treat performance problems and reinforce business outcomes for customers, employees, and other stakeholders. Following RCA's proven, six-phase Performance Scorecard model, your managers, supervisors, and leaders can develop and deploy critical performance measures. This highly-interactive program offers a practical approach to developing more...Managing Projects Effectively
: Maximizing Project Productivity
It is vital that projects be well-planned and carefully managed. If not, the outcome could mean overrun budgets, missed deadlines, and dissatisfied customers. Since a well-planned project is "50%" done, this highly-focused program concentrates on the first critical phase of managing projects: planning. Using their own work-related project, participants will learn to define and scope projects correctly; organize and schedule project components; assess project risks and construct contingency plans; gain executive commitment and support; use standardized processes, forms, and tools; and build the skills needed to more...
: Maximizing Project Productivity
It is vital that projects be well-planned and carefully managed. If not, the outcome could mean overrun budgets, missed deadlines, and dissatisfied customers. Since a well-planned project is "50%" done, this highly-focused program concentrates on the first critical phase of managing projects: planning. Using their own work-related project, participants will learn to define and scope projects correctly; organize and schedule project components; assess project risks and construct contingency plans; gain executive commitment and support; use standardized processes, forms, and tools; and build the skills needed to more...| Head Office |
