The Lausanne Training and Development Group
It is a training providing company into Soft skills, Management skills etc.WE also conduct in-house trainings and customise the same as per the client's requirements. We cater to different industry to say : Service Industry, Pharmaceutical Industry, Retails industry etc etc. WE have esteemed Associate Trainers who are masters in their fields, thus no one trainer conducts all the classes instead the trainer who is master is delegated the course to.
The Lausanne Training and Development Group is based in Singapore, Singapore,
| Head Office |
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
Exemplary Customer Service
: This course gives you the interpersonal skills necessary to gain the competitive advantage, enhance customer relationships, and ensure personal and organizational success! You learn the practices that resulting in mutual satisfaction for you and your customer. In this course you experience a variety of customer satisfaction scenarios.
You ll take away skills and knowledge that helps you to leverage the Emotional Competencies play an important role in establishing a climate that fosters personal and organizational success.
Expected Outcomes:
Upon completion, participants should be able to:
more...
Sales and Marketing
: This course gives you the interpersonal skills necessary to gain the competitive advantage, enhance customer relationships, and ensure personal and organizational success! You learn the practices that resulting in mutual satisfaction for you and your customer. In this course you experience a variety of customer satisfaction scenarios.
You ll take away skills and knowledge that helps you to leverage the Emotional Competencies play an important role in establishing a climate that fosters personal and organizational success.
Expected Outcomes:
Upon completion, participants should be able to:
more...Track Your Sales and Follow Through-Pharmaceutical Selling
: Track Your Sales and Follow Through!!!
(Pharmaceutical Selling)
Presented By
The Lausanne Group Pte Ltd
Date : 25th of March 06 Time: 0900-1700 hrs
Venue: To be advised
Asking for the Business," "Closing," or "Gaining Commitment more...
: Track Your Sales and Follow Through!!!
(Pharmaceutical Selling)
Presented By
The Lausanne Group Pte Ltd
Date : 25th of March 06 Time: 0900-1700 hrs
Venue: To be advised
Asking for the Business," "Closing," or "Gaining Commitment more...