Spectrum Training Services

Spectrum Training Services
Welcome to Spectrum Training Services
People development is the key to any business or organization aiming for sustained success, the need to maintain a world-class service requires continuous learning and an approach to training and skills development that is flexible, relevant, and aligned to the unique requirements of your business. It is the quality of your people development strategy that enables you to deploy solutions to address business issues quickly to develop and maintain a competitive advantage in your industry.
Who are we?
Established in 1998 Spectrain is dedicated to creating flexible competency based training and development solutions to enable organisations to maximise their potential.
Visit our sites in Jordan: spectrain. com. jo and UK: spectrain. co. uk
Training & Development
Spectrum Training Services specialise in providing flexible training and development courses. We are recognised by the Institute of Leadership & Management (ILM) and provide courses accredited by the ILM, contact us if you want ILM recognition for your courses.
Joy Wilson our lead consultant is A Fellow of the British Institute for Learning & Development
Check out our Training Materials. Visit us at spectrain. co. uk
Developing People to Know How, Act Now & Create Wow
Spectrum Training Services is based in Wigan, Lancashire, United Kingdom
At Spectrain, we work with a range of organisations across the globe from oil, gas and nuclear to financial services, telecommunications, pharmaceuticals, charities and aid organisations. What they all have in common is that they all face the intense challenge of change and demands to be more competitive, think globally, do more with less, respond to regulation, increase efficiency, manage diversity, and continuously remain competitive.
For over 12 years Spectrum Training Services have designed and implemented bespoke customised training courses that have enabled individuals and organisations to develop the competencies required to remain competitive in their sectors.
Identifying the results that your employee training should deliver, and creating a solution that enables you to meet them is the key to success You would be surprised how many learning and development interventions fail to deliver results because they are not aligned to an organisations goal.
Spectrain are a provider of ILM accredited programmes, contact us if you wish to add add value to your learning and development courses with ILM accreditation.
Browse the pages on our web site at spectrain. co. uk We hope you will notice that our spectrum of solutions offers you complete flexibility and that choice results in timely and cost effective delivery of engaging learning just when you need it.
Listed below are some of the options available to you:
We design and deliver face to face programmes for in house or public events
We design the content and develop your people to deliver it
We work with you to identify the competencies required of individuals in your organisation
We provide pre and post learning support via coaching, projects or online reference materials
We design flexible approaches to accredited development programmes to enable individuals to access the materials when it is convenient
We design accelerated learning modules or complete business simulations to target learning for periods of 30 minutes to a full day
We design assessment and development events
Spectrain Free Training & Development Resources
Download our award winning resources here: spectrain. co. uk/ resources/ index. php
During 2010 members of TrainerBase trainerbase. co. uk/ resourcesshop/ consistently provided the highest rating for our free resources that they downloaded.
Over 2500 individual resources have been downloaded over the past 12 months we constantly update our materials we are honoured that our colleagues and fellow professionals continue to benefit and appreciate them.
Spectrum Training Services are accredited Certified Learning Practitioners
Visit Our web sites at spectrain. co. uk and trainerbase. co. uk/ VIP/ intro. asp? UserID=346
Also at spectrain. com. jo
Spectrain is ranked at position one of world wide training consultants on TrainerBase
Read our Blogs Here: wordpress. com/
Check out our training materials at: spectrain. co. uk
The Training Coordinators Workshop workshop / seminartrain the trainer : This course is designed for those who work as training coordinators, trainers, personnel and HR staff. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the appraisal and staff development process and possibly plan the future training activity as a basis for a competency driven development strategy. It will show how training and development can contribute effectively to the business, present up to date concepts and ideas for training and development of staff and ensure that participants leave with new action plans for implementing substantial ideas for more...
Cross Cultural Working
Graduate Development - Developing Business Awareness workshop / seminarIn House Course : Introduction: This programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business in the oil and gas industry. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the environment. Course Aim: Every business situation is unique and tomorrow, it will be unique in a different way. Competitors, suppliers and customers are constantly making decisions and acting to maximise their efficiency and more...
Working in a World of Difference workshop / seminar : Introduction: Congratulations on your exciting new appointment you must be excited about the opportunity to work in the Middle East! Perhaps you feel a little apprehensive, maybe you are uncertain about etiquette confused by religious beliefs and baffled by media coverage of the region. These concerns are an indication of your professionalism you have recognised that the ability to work across cultures is not instinctive and your effectiveness will depend upon your ability to manage, interact with and embrace cultural differences to develop your international business relationships. Duration & more...
Human resources
Competency Based Performance Management workshop / seminar : Competency Based Performance Management Duration: 3 Days Introduction Managing performance is not difficult. Its about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising more...
Human Resource and Personnel Management workshop / seminar : If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback from an expert facilitator and a detailed action plan for you to follow later this event is a must for any HR and Personnel Management professional who wants to excel in their role.
Investing in Recruitment Selection : Introduction It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews Course Aim  more...
Investing in Recruitment & Selection workshop / seminar : Introduction: It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews Course more...
Real Optimism instructor led traininggroup study and discussioncourseware : Real Optimism Duration: a Fabulous Day Overview Did you know that an optimistic outlook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude? Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it. You cannot choose what will happen to you. You cannot guarantee success or happiness for yourself. These things are out of your control. You can, however, choose how you feel about these things, about how you respond more...
Management & leadership
Appraising for Peak Performance workshop / seminar : Introduction: Ita ™s that time of the year again, time for the performance appraisal discussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back. So why is performance appraisal one of the greatest sources of conflict in organisations? Often people are often unclear about what it is that appraisal actually achieves. For many people experience of appraisal is inevitably linked with problematic issues such as pay awards or difficulties with performance. Perhaps this contributes to the confusion. more...
Appraising Performance workshop / seminar : Appraising Performance Duration: 2 Days Introduction The performance appraisal is one of the most important ways an organisation can ensure the continued best performance practices of its employees and promote their future development. There are 3 reasons for ineffective performance management systems Inadequate process 5% Employee perception of their role in the process 35% Managers ability to manage the process 60% This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance. Course Aim To more...
Building High Performing Teams - Spectrain workshop / seminar : This high impact team development programme will change the way that people think and behave. It will accelerate your teams development so they become high performing quickly and repay your investment in setting them up At no time in history has the demand for teamwork been greater. High-performing teams can reduce costs, provide greater flexibility and develop innovative solutions to complex business problems. Team members who have the skills to work together effectively can only produce results like these. This programme offer solutions that promote collaboration and commitment to your business objectives, while enhancing team productivity
Business and Strategy Development workshop / seminarin house workshop : This workshop will introduce you to best practice techniques in strategic thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals. Introduction Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but without it a business is much more likely to fail. A sound plan should: Serve as a framework for decisions or for securing support/ approval Provide a basis for more detailed planning Explain the business to others in more...
Change Leadership workshop / seminar : Duration: 3 Days In House Change is inevitable sometimes it is mandatory. You may be proactive in your approach to change or perhaps you are reacting to an event that you feel has been imposed upon you. Change Management is about transforming to better serve the organizationa ™s mission. The more complex the change, the greater the leadership challenge to coordinate a range of processes from strategy formulation, to defining what needs to change and who will be affected. Change only happens effectively and efficiency when all of these are balanced and optimized. Course Aim more...
Discover the leader in you workshop / seminar : Introduction Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program more...
Discover the leader in you workshop / seminar : Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadershipthat is the defining characteristic of the discover the leader in you Program experience
Emotional Intelligence workshop / seminar : A managers emotional style and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the direction of emotional flow is from top down, as we might expect, since anyone in power has, by default, more influence. more...
Enhancing Management Effectiveness workshop / seminar : Maintaining effective people and process management in todaya ™s workplace requires consistency. Sometimes the challenges presented by operational issues force managers into being reactive and yet proactive and balanced management of people and resources are essential all managers. This programme provides an opportunity to develop new strategies for balanced management of people and processes, while enhancing your existing skills. We will explore some of the core management principles that have stood the test of time and introduce new ideas to enable you to build upon what you do well and integrate those new approaches for a polished performance
Leadership Skills for Managers workshop / seminar : What is leadership, and what is the difference between leadership and management? Management utilises planning, communication and organisational skills to control or direct people/resources in a group according to values that have already been established. Leadership is setting a new direction or vision for a group that they can act and will follow. A leader is the spearhead for that new direction. This workshop will recognise and build upon your existing managerial abilities and help you to develop outstanding leadership qualities enabling inspirational impact on others Course Aim Leadership is about making things happen, putting your stamp on the more...
Leading Change workshop / seminar : In business change is mandatory and inevitable. Change may be proactive or reactive, and the process of change means different things to different people depending on where you are placed in the organisation structure. One thing's for sure to be effective the process of change must be planned and managed systematically This course will provide the skills, strategies and knowledge to enable you to make change an attractive proposition and fast forward your change initiatives and get them moving in a new and positive direction
Mastering People Management workshop / seminar : Introduction Most professional managera ™s recognise the need to continue to develop their people management skills and learn new ways to maximise employee potential, these managers reflect upon the challenges that face the organisation and what those changes mean for their role in managing people. They realise that a flexible approach to people management is the key to success. Who Should Attend? This program is specifically for people who manage others and who are looking to increase their influence, confidence, and flexibility to enhance people performance. You will reflect upon your role in relation to your organisation, your team, more...
Personal Development
Assertive Behaviour workshop / seminar : There you go again you have said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours and positive influence Course Aim(s) This workshop is ideally placed for those people who would like to be more assertive with their team members, their colleagues who are in the same peer groups and their senior managers alike. It will address your concerns about not more...
Effective Communication Skills workshop / seminarIn House Workshop : If you wish to develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness! Course Aims: The quality of the communication dictates the response you get! This workshop aims to help you to recognise the elements of effective communication and develop the skills to deliver clear, concise and powerful messages. Learning more...
Managing Your Career workshop / seminar : This exciting programme will enable you to develop the skills, techniques and disciplines to translate your career goals into reality! Less than one percent of adults have clearly stated goals and yet those who do have vision and can therefore make choices towards achieving those goals. So the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about what they want to achieve in their lives and which direction they must take to achieve those goals! Course Aim This workshop recognises that we are all different, so instead of trying to shift you from A to B via a magic formula more...
Planning & Time Management workshop / seminar : This exciting programme will enable you to assess your current relationship with time and identify how that could be improved. You will also ensure that valuable time is well spent and recognise that doing the right thing is as important as doing things right! We will provide you with tools and techniques to make sure you are in charge of how your time is spent and in addition you will learn how to control those time thieves
Problem Solving & Decision Making workshop / seminar : Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions Now Make an Effective Decision! Course more...
Powerful Presentations & Public Speaking
Public Speaking workshop / seminar : Effective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you. Speaking in public or in front of a group is a widely acknowledged fear many people have, and the quality of your presentations has a direct impact on the perception of you as an effective communicator. This training programme will equip you with the skills and knowledge to greatly improve your ability to influence and your presentation skills
Sales
Not Today Thank You! Essential Sales Skills An in house programme : Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately. You rarely persuade people to buy something because people persuade themselves What will I gain from the course? The professional sales person or order taker your self assessment Prospects or suspects Are you spending time with the right customers Applying essential TIP controls, Time, more...
Secretarial & Admin Skills
The Executive Secretary - Excellence Programme workshop / seminarIn House Programme : As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the managers success. This programme is delivered in house Read reviews here Course Aim: This programme aims to provide participants with detailed information on how to prepare for and handle their duties successfully and a toolkit of skills and techniques for managing the more...
The Executive Secretary - Excellence Programme workshop / seminar : As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success.
Training & Development
Coordinating Corporate Development workshop / seminar : Introduction: This workshop is designed for those who work as training coordinators, trainers, or developers of training programmes. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis for a competency driven development strategy. Course Aim: The workshop will prepare individuals who operate in training and development function to plan a strategy to contribute effectively to the business and become a credible business partner. It will more...
Fabulous Facilitation workshop / seminar : Introduction: Facilitation skills are essential for anyone seeking to guide people through a process of learning or change. Successful facilitators use a variety of techniques to enable all members of the group to participate, encourage them learn from each other and use their collective wisdom to develop solutions to which they are committed. Course Aim: This event provides training for group facilitators who frequently facilitate meetings and training events and want to gain maximum participation and contribution from the individuals involved. This practical workshop will provide you with a complete toolkit of techniques to enable you to make meetings and more...
The Exceptional Trainer workshop / seminar : Introduction: With so many innovations in training this programme will cover all aspects from Training needs analysis to pre-course priming, to evaluation and post course acceleration of learning. You will explore best practice techniques and we will provide you with a complete and through insight into the complete training cycle. You will create added value at every stage of the process. An additional benefit is that we will take a look at your individual training style and consider how you can adapt that style in a range of situations to maximise effect. Course Aim: The aim of this exciting workshop is: To develop your ability to adapt your style and more...
ConsultingInternal Consulting
Consultancy Skills for Training and Development Professionals instructor led traininggroup study and discussioncoursewareworkshop / seminarIn House : Designed for you if: You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be able to: Choose and apply a consultancy style that builds rapport Gain entry with clients and begin the consultancy process Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture Convert more...
Head Office
PO Box 556WiganLancashireWN1 9DQUnited Kingdom
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