Pro-Attivo Limited

ISO/IEC 20000 (BS 15000 - AS 8018, SANS 15000) We are at the forefront of the world's Service Management standard, ISO/IEC 20000 which was published on the 15th December 2005. We first started providing BS 15000 consultancy in 2001. BS 15000 was the forerunner to ISO/IEC 20000, it also triggered facsimiles of the standard initially in Australia [AS 8018] and South Africa [SANS 15000] prior to the ISO/IEC publication. We had representation on the itSMF BS 15000 Certification Scheme Executive Sub-Committee which defined the certification scheme for the standard against which organizations were assessed. This successful forum continues today under the ISO/IEC 20000 banner. Our consultants produce best practice implementation guidance, such as the itSMF pocket guide "Achieving BS 15000" and "Achieving ISO/IEC 20000". We are also quality reviewers for the BSi publications "Achieving ISO/IEC 20000". Within our team of consultants we have itSMF accredited ISO/IEC 20000 consultants who have a number of years of practical BS 15000 consultancy and training experience behind them. You can rest assured that your project is being supported by suitably qualified individuals who have a practical demonstrable experience in ISO/IEC 20000. We were one of the world's first itSMF Accredited Course Providers offering BS 15000 training and now ISO/IEC 20000 training. We are probably the world's most successful itSMF ACP BS 15000 training company in terms of pass rates and number of delegates trained.

ISO/IEC 20000

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