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ISO/IEC 20000 (BS 15000 - AS 8018, SANS 15000)
We are at the forefront of the world's Service Management standard, ISO/IEC 20000 which was published on the 15th December 2005. We first started providing BS 15000 consultancy in 2001. BS 15000 was the forerunner to ISO/IEC 20000, it also triggered facsimiles of the standard initially in Australia [AS 8018] and South Africa [SANS 15000] prior to the ISO/IEC publication. We had representation on the itSMF BS 15000 Certification Scheme Executive Sub-Committee which defined the certification scheme for the standard against which organizations were assessed. This successful forum continues today under the ISO/IEC 20000 banner.
Our consultants produce best practice implementation guidance, such as the itSMF pocket guide "Achieving BS 15000" and "Achieving ISO/IEC 20000". We are also quality reviewers for the BSi publications "Achieving ISO/IEC 20000".
Within our team of consultants we have itSMF accredited ISO/IEC 20000 consultants who have a number of years of practical BS 15000 consultancy and training experience behind them. You can rest assured that your project is being supported by suitably qualified individuals who have a practical demonstrable experience in ISO/IEC 20000.
We were one of the world's first itSMF Accredited Course Providers offering BS 15000 training and now ISO/IEC 20000 training. We are probably the world's most successful itSMF ACP BS 15000 training company in terms of pass rates and number of delegates trained.
Pro-Attivo Limited is based in Preston, Lancashire, United Kingdom
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itSMF Accredited ISO/IEC 20000 Auditor Course
: This course is aimed at auditors who are an employee or associate of a Registered Certification Body looking to undertake certification and/or surveillance audits.
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000
: This course is aimed at auditors who are an employee or associate of a Registered Certification Body looking to undertake certification and/or surveillance audits.
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000itSMF Accredited ISO/IEC 20000 Consultant Course
: This course is aimed at process practitioners, project managers, internal auditors and consultants who are working with clients to develop their certification strategy and understand their clients current capability against the standard
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000
: This course is aimed at process practitioners, project managers, internal auditors and consultants who are working with clients to develop their certification strategy and understand their clients current capability against the standard
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000- D asked: Dear Sir / Madam, Does your company has any training center in Malaysia ? Please provide the address of the training center, training fees, training schedule and trainer profile for the itSMF Accredited ISO/ IEC Consultant Course. Our company has a goal to be accredited as ISO/ IEC certified and would like to send employees for the said training. Please advise. Thank you. Regards, . com about itSMF Accredited ISO/IEC 20000 Consultant Course
- P asked: Hi I took my auditors course with Pro-Attivo last year and am interested to know how much organisations charge for a full audit? Can you help thanks, about itSMF Accredited ISO/IEC 20000 Auditor Course
- P asked: I would like to ask you about the dates of this course for Lead Auditor ISO about itSMF Accredited ISO/IEC 20000 Auditor Course
- S asked: Dear Sir/Madam, I will begin by introducing myself. My name is and I am an auditor specialising in Sotware and IT service management working for the Quality and Certification Division of SII (The Standards Institution of Israel). I am responsible for the implementation of ISO/IEC at SII. I'd like to get information about your ISO/IEC course for Lead Auditor. Yours sincerely, Lead Auditor, Quality and Certification Division, The Standards Institution of Israel Cel. -- Email: about itSMF Accredited ISO/IEC 20000 Auditor Course
- K asked: I WANT MOCK EXAMS AND ANSWERS about Pro-Attivo Limited
- R asked: I am a quality Manager with resonsibility within the (Aspire) Revenue and Customs Business Unit for helping /CapGemini and associated business units to achieve registration to ISO. I have ITIL Foundation certificate and many years experience of process improvement, auditing and quality management within software development and support companies. Can you confirm that this course would be appropriate for me, and indicate cost and availability, please? Thanks, , Quality Manager, RCBU. about itSMF Accredited ISO/IEC 20000 Consultant Course
- D asked: I'm looking for information on ISO training; courses and schedules about Pro-Attivo Limited
- D asked: I am requesting the cost and locations of your ISO course about Pro-Attivo Limited
- P asked: itSMF Accredited ISO/IEC Auditor/ Lead Auditor Course about itSMF Accredited ISO/IEC 20000 Auditor Course
- D asked: Send schedule of public courses including location, date and cost (including the certification exam and all materials) about itSMF Accredited ISO/IEC 20000 Consultant Course
- A asked: I would like more information of the course in the following areas . Would it possible for me to attend this course in KL around nd week of September-? . What are the total course fees in US$? . What is the payment method? We in PDO use SAP via Purchase Order (PO) directly to a vendor. . Are there any pre-rqeuisites required for any participant? Would appreciate your prompt response as I need to firm up our training needs. My role is responsibility of IT Customer Services % Support/(including Helpdesk) and have attended ITIL Foundation as well as Problem Manager Practitioner courses (both certified) regards, ... about itSMF Accredited ISO/IEC 20000 Consultant Course
- S asked: Looking for classes on ISO . about Pro-Attivo Limited
- A asked: Please send me more information about location, timetable , pricing and contents of the training. Kind regards, about itSMF Accredited ISO/IEC 20000 Consultant Course
- P asked: Course contents, Fee Structure, Schedule, Duration, Placement about Pro-Attivo Limited
- D asked: about Pro-Attivo Limited
- G asked: Do you offer training classes on BS in the USA? If so, may I know the schedule and locations? Thanks about Pro-Attivo Limited
- J asked: When and where do you have this course scheduled to run? How much? about
- V asked: Whether BS Certification Can be obtained for IT Hardware Service Providers ? Would like to know about CMM Level to . What is the difference between BS Certification and CMM Certification ? about
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