Training available from The Bluestar Group LLC
Building and Sustaining Call Center Sales    : This seminar provides a practical and valuable tool for transforming service calls into sales opportunities and closing sales.
Building and Sustaining Call Center Sales : This seminar provides a practical and valuable tool for transforming service calls into sales opportunities and closing sales.
Customized Training Course Development : Our hallmark is our ability to create and deliver sales and sales management training curricula or supplement existing training with customized, market-
driven sales training seminars. In our role as a trusted partner, our programs reflect our client's cultures, markets, challenges, language, processes and situations.
Mortgage Sales Leadership and Management Training : This one-day workshop provides Mortgage Sales Managers with the sales leadership and management strategies and skills to recruit high performing Mortgage Loan Originators, manage the sales pipeline, model best practices and provide ongoing developmental feedback and coaching.
Strategic Sales Dialogue: Building Trusted Customer Relationships : This seminar is based on criteria clients use to determine the value they receive from sales people. Clients value sales people who bring advice, thought leadership, ideas and differentiated value to the table. The Strategic Sales Dialogue Seminar instills a repeatable sales process and builds sales skills for achieving a "trusted advisor" relationship to win, develop and retain business.
Telephone Selling : Despite the negative connotation associated with selling over the telephone, the phone continues to be a valuable sales tool, where it is still possible to build relationships and close business.
Business and Sales Planning
Business and Sales Planning : This seminar provides a practical and valuable tool for customizing and streamlining the development and execution of a business and sales plan.
Mortgage Origination Sales Planning and Skills : This two-day workshop builds the tools, systems and skills a Mortgage Loan Officer needs to succeed in a purchase market.
Mortgage Prospecting Sales Clinic : This half-day workshop focuses on best practices and practical techniques for a Mortgage Loan Officer to use in targeting prospects and referral sources.
Coaching
Executive Coaching: Coaching the Coach : This seminar builds skill in leading one-on-one and team coaching.
Negotiations
Mortgage Sales Negotiations and Influence Skills : This half-day workshop develops the Mortgage Loan Officer's ability to negotiate competitive fees and rates for mortgages while developing trusted advisor relationships and achieving profit goals.
Negotiation and Influence Skills : This seminar develops participant's ability to plan and lead win/win negotiations with clients to develop long-term relationships and leverage their resources.
Prospecting
Prospecting Strategies and Skills : This seminar develops participant's ability to dramatically increase their ability to gain face-to-face meetings with customers, prospects and referral sources. Marketing letters, telephone prospecting skills, voice mail, email, gatekeepers, and follow-up strategies are addressed through skill practice exercises and feedback.
Sales Presentations
Sales Presentations : Sales presentations, whether formal or informal, to large or small audiences, to get in the door or win business, are an important part of a sales process.
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