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Training Provider Overview
Icon Consultancy & Education Ltd
The company was formed in 1998 in response to a rising demand for qualified, accredited, training for the Hospitality Industry and Licensed Trade.
We are perfectly positioned to provide the exceptional levels of service required, at cost effective rates. We are an ISO 9001 accredited company and we are committed to investment in our own people, as we have been accredited as an Investor in People.
Drawing on many years of experience in the Licensed Trade and Hospitality Industry, we are able to respond directly to the needs of your business. Combine this with substantial teaching experience in Further and Higher Education, and it is clear that we are highly qualified to deliver leading edge, innovative training for all.
We constantly strive to deliver the very highest levels of training; our candidates rate our training at the very highest levels, and we have been awarded the BenchmarQ gold award for outstanding service, rated in a confidential survey of our existing clients at 84%
All our courses are delivered in a positive, relaxed and enjoyable manner, with the level of delivery aimed directly at the needs and ability of the group to ensure success. This is clearly reflected in the levels of repeat business we enjoy.
We have a number of registered training centres right across the UK. At our head office we have a fully equipped training centre which will comfortably accommodate up to 20 delegates and we have the latest visual aid facilities and LCD projection resources.
All our training rooms are No Smoking, although provision is made, during break times, for those candidates who wish to smoke, in a separate area.
All our training centres have dining facilities and a range of menus are available to match time and budget. First class accommodation can be arranged locally to all of our centres and we have negotiated particularly attractive rates for candidates who are unable to travel on a daily basis.
Notwithstanding these exceptional facilities we can, of course, deliver courses at a venue of your choice.
Equal opportunities
No candidate will be disadvantaged in any way on the grounds of race, sex or disability
Icon Consultancy & Education Ltd is based in Coalville, Leicestershire, United Kingdom
Main Office
| Street | The Springboard Centre | | | Mantle Lane | | City | Coalville | | State / Province | Leicestershire | | Zip / Postal Code | LE67 3TN | | Country | United Kingdom |
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Training available from Icon Consultancy & Education Ltd
Hospitality
Pubs, Clubs, Restaurants, Hotels, Licensed Hospitality Industry
Cellarmanship and Bars Management  : Ice Advanced Cellar Management Course
The Ice cellar course is designed to help Licensees and their staff ensure that their beer is consistently served in optimum condition. A good pint will increase sales and build demand for more.
Delegates will combine classroom learning with hands on practice in a working cellar.
The course is divided into seven modules, which combine to cover all aspects of Cellar Management and Cellarmanship.
As we are an more...
Conflict Management : Our Conflict Management courses are bespoke to the needs of the client.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and comprises both classroom learning and scenario based training
Candidates will learn a host of skills which they can use to prevent escalation in conflict or manage the situation should conflict occur
ICE is among the leaders in this type of bespoke training more...
NCDS SIA National Certificate for Door Supervisors : The mandatory qualification for Door Supervisor registration
This is a four day course which covers the roles and responsibilities of the Door Supervisor and the related legal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical.
Candidates will be required to take two examinations over the four day period and must pass both in order to more...
NCPLH BII National Certificate for Personal Licence Holders : The NCPLH qualification is the mandatory qualification required for the grant of a Personal Licence under the Licensing Act 2003
The course covers the administration of liquor licensing and the legislation introduced by the 2003 Act
During the Transition period between now and the end of September all our delegates will also receive additional support on the existing licensing law.
A number of more...
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online course |
instructor led class |
learn at home |
group study |
self directed training |
cd based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer based learning |
discounted
pricing |
online tutorial |
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Additional Search Terms:
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