Summit Business Solutions
Summit specializes in organizational performance systems. Our seminars and workshops are specifically designed to not only teach theory but also show you how to apply the techniques and concepts learned.
As a value added service we help you locate grants that typically cover all workshop fee's.
All our training follows a "train then do" approach that incorporates simulations and case studies to enhance the learning process. Our adult specific training techniques drive maximum retention of information by providing participants an interactive and positive learning experience. Typical workshops conclude with action planning sessions to ensure the newly acquired knowledge is put to use.
Summit provides on-site/ off-site training that is customized to the client company s specific requirements through an upfront needs assessment. This assessment allows us to custom tailor the delivery of information and subsequent action planning activities to provide business improvement.
Summit also provides highly cost effective web enabled and teleconference seminars. This method allows the client company to easily train multiple employees at different locations without any associated travel costs.
Most of our workshops can be offered in Spanish.
Summit Business Solutions is based in Westbury, NY, USA
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Customer Service Excellence
: This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.
Continuous Improvement StrategiesContinuous Improvement Strategies
: This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.An Introduction to the Baldrige Criteria
: The Baldrige Criteria is the world's best model of performance excellence and the framework for the Malcolm Baldrige National Quality Award. This Introductory Course will introduce the core values of the Baldrige Program and present the seven categories of criteria within the Baldrige framework. Participants will learn how to identify strengths and opportunities for improvement, establish aligned and integrated strategies and deploy action plans.
: The Baldrige Criteria is the world's best model of performance excellence and the framework for the Malcolm Baldrige National Quality Award. This Introductory Course will introduce the core values of the Baldrige Program and present the seven categories of criteria within the Baldrige framework. Participants will learn how to identify strengths and opportunities for improvement, establish aligned and integrated strategies and deploy action plans.Implementing Lean Enterprise
: This interactive workshop is a mix of classroom and live simulation. Participants will learn how to easily identify non-value adding waste and apply techniques that will dramatically increase bottom line performance without excessive capital investment.
: This interactive workshop is a mix of classroom and live simulation. Participants will learn how to easily identify non-value adding waste and apply techniques that will dramatically increase bottom line performance without excessive capital investment.Value Stream Mapping with eVSM
: This powerful mapping technique is utilized to quickly assess business situations and design high efficiency business processes. Our unique workshop integrates eVSM, a dynamic software solution to convert static value maps into dynamic simulation tools that will perform what-if scenarios and integrate excel spreadsheets for fast efficient process analysis. Can be taught as a one-day workshop or multi-day product focused event.
Leadership DevelopmentLeadership Development
: This powerful mapping technique is utilized to quickly assess business situations and design high efficiency business processes. Our unique workshop integrates eVSM, a dynamic software solution to convert static value maps into dynamic simulation tools that will perform what-if scenarios and integrate excel spreadsheets for fast efficient process analysis. Can be taught as a one-day workshop or multi-day product focused event.Implementing High Performance Work Teams
: This workshop focuses on human interaction in the workplace. Team selection criteria, coaching and development are discussed and techniques to sustain are presented. An off-site location is recommended.
Supply Chain ManagmentSupply Chain Management
: This workshop focuses on human interaction in the workplace. Team selection criteria, coaching and development are discussed and techniques to sustain are presented. An off-site location is recommended.Certified Supply Chain Professional (CSCP)
: This workshop is a comprehensive program that will help candidates prepare for the CSCP examination. Participants will utilize the APICS CSCP learning system in conjuction with an instructor led component. The CSCP body of knowledge and features print-based study modules as well as online tools, including an assessment component that enhances the learning experience by enabling participants to check the progress of their studies and their understanding of the content.
: This workshop is a comprehensive program that will help candidates prepare for the CSCP examination. Participants will utilize the APICS CSCP learning system in conjuction with an instructor led component. The CSCP body of knowledge and features print-based study modules as well as online tools, including an assessment component that enhances the learning experience by enabling participants to check the progress of their studies and their understanding of the content.