The Grey Matters |
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The Grey Matters are Best Practice Training and Consultancy Specialists. We provide Public and On-site ITIL, ISO/ IEC20000, PRINCE2, Six Sigma and CobiT training, ranging from overviews through to accredited ITIL V2 and V3 Foundation, Practitioner, Managers and Intermediate courses, accompanied by ISEB part of the British Computer Society and itSMF.
We provide public training throughout the UK at various locations, as well as globally with many overseas partners.
We are able to meet any international onsite training requirements.
We recognise that one can train people to do something, but it is far more effective and beneficial to educate them as to why they do it. Interaction, discussion, disagreement, reflection - are all part and parcel of our approach.
In addition we are Accredited Course Providers for the ISO/ IEC 20000 Audit and Consultancy education.
We provide public training throughout the UK at various locations, as well as globally with many overseas partners.
We are able to meet any international onsite training requirements.
We recognise that one can train people to do something, but it is far more effective and beneficial to educate them as to why they do it. Interaction, discussion, disagreement, reflection - are all part and parcel of our approach.
In addition we are Accredited Course Providers for the ISO/ IEC 20000 Audit and Consultancy education.
The Grey Matters is based in Chalftont St Peter, Buckinghamshire, United Kingdom
The Grey Matters were one of the first companies in the world to provide a niche Service Management (and complementary) training, consultancy and recruitment portfolio. We offer our services to both the public and the private sectors and have delivered in over 27 countries and in 6 different languages. Our training portfolio includes onsite and publicly scheduled courses which include ITIL V2/ V3 Overviews and Briefings; Foundation and Bridging courses; V2 Managers and Practitioners courses; V3 Intermediate Lifecycle and Capability Module training courses. We also sell relevant core Publications and provide Consultancy and Recruitment services.
Our in-depth knowledge and wide industry experience ensures that we provide a high quality of service every time. We work in close partnership with our valued associates and a select number of likeminded organisations. This enables us to offer a One Stop Shop approach for all accredited training needs including ITIL, Prince2, CobiT, Six Sigma, Software Testing and Information Security Management (ISO: 27000).
In March 2009 we were listed in the publication Who's Who of Britain's Business Elite: Business Leaders of the Millennium 2009'. We were given this accolade due to our outstanding achievement of being within the top 1 of companies in the UK in terms of trading since 2000. In the book it states that 1, 828, 310 businesses have been incorporated during the dates 1/ 1/2000 and 31/ 3/2006 and we are ranked as being in the top 1 .
Our in-depth knowledge and wide industry experience ensures that we provide a high quality of service every time. We work in close partnership with our valued associates and a select number of likeminded organisations. This enables us to offer a One Stop Shop approach for all accredited training needs including ITIL, Prince2, CobiT, Six Sigma, Software Testing and Information Security Management (ISO: 27000).
In March 2009 we were listed in the publication Who's Who of Britain's Business Elite: Business Leaders of the Millennium 2009'. We were given this accolade due to our outstanding achievement of being within the top 1 of companies in the UK in terms of trading since 2000. In the book it states that 1, 828, 310 businesses have been incorporated during the dates 1/ 1/2000 and 31/ 3/2006 and we are ranked as being in the top 1 .
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
ITIL V3 Overview
: This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services.
The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
It will also help you to understand the main differences between earlier more...
: This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services.
The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
It will also help you to understand the main differences between earlier - H asked: We are getting ready to do an RFP for small parcel and would like to know if you have any training classes on Small Parcel classes that would give us a better understanding of how the Small Parcel world works. I appreciate any assistance you can give me. thanks, -- about The Grey Matters
- J asked: ISO for Auditors -day course leading to itSMF ISO Auditor qualification about The Grey Matters
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