Training available from Live to Learn
Adventures in Attitude     : Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and accountability in the midst of change, and it helps turn passive resistance into high-energy performance.
Join Over Four Million People Who've Experienced this Life-Changing Program
Communications : "75% of what we hear is misunderstood, distorted, forgotten, or ignored."
We all come to the table with a different set of experiences, circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations!
Proficiency in communication skills is critical to success.
Communication is a 2-way street to understand and to be understood. This program discusses how to overcome communication barriers such as selective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications through participation in more...
Coping & Stress : To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave.
The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas: Personal, Work, Couple and Family. Learners gain important insights into how more...
Customer Service Excellence : How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the competition.
The Customer Service Excellence program will guide participants through:
- Understanding the Value of more...
DiSC Behavioural Styles     : How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity?
You can start by administering the DiSC Classic Profile to the people in your organization.
The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and more...
Discovering Diversity : As the shift to a highly diverse workforce continues, organizations large and small know they must do a better job of helping all workers understand, accept and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can deeply enrich the organization, making it more innovative and globally competitive.
The Discovering Diversity Profile is completely confidential and provides an effective tool to help employees explore diversity in the following key areas:
Knowledge: Discover what they actually know about differences by looking at more...
Leadership : Leadership provides vision and guidance, motivation and inspiration, and empowers people to realize their individual potential. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills.
Organizational success depends on the leadership of people at every level. Managers may have influence due to the authority of their position and title. Leaders have influence because people choose to follow them.
Develop Leaders at All Levels of Your Organization
- discover personal leadership characteristics
- define the more...
Management Development : The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees.
The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace.
As with most of our programs, the MDP is customized to address your specific training needs. The program has been especially successful when implemented in modular form over a period of time. Using this approach participants have the opportunity to apply the skills and concepts learned and more...
Managing Change : Transition; The Personal Path Through Change
Transition is the gradual, psychological process that we undergo in response to changes that occur in the world around us. Dr. William Bridges defines three guideposts on the path to successful transition: Endings, The Neutral Zone, and New Beginnings.
Endings: What it was like.
Something has changed or is changing, and you must leave the familiar behind as you go forward.
The more...
Recruitment Strategies : Having trouble finding the right fit for your organization?
Learn how to recruit people who possess the appropriate level of knowledge, skills, and abilities required for successful performance on the job.
This program focuses on best practices in sourcing and hiring people who will contribute bottom line results to your organization.
Participants will be introduced to behaviour based interviewing techniques based on the concept that the best predictor of behaviour in the future, is behaviour in the past.
Effective recruitment and selection practices can mean the difference between an organization s success or failure.
Sales Strategies : You re on top of the world when sales exceed forecasted expectations. But what do you do when they don t? Hire new people? Put on the pressure? Spend more money on advertising and marketing?
Why not invest in the people who already know your business, product, culture and competition?!!
Whether you identify a need to further develop your sales professionals or enhance the skills of your sales management team, we have the expertise and flexibility to build the ultimate program to suit your needs.
Some of our more popular components include:
- Consultative Selling
- Understanding more...
Team Building : A team is a group of people with complimentary skills who are committed to a common, shared goal. Its members are individually responsible as well as committed to working with each other to achieve the team s purpose and hold each other fully and jointly accountable for the team s results.
' The Wisdom of Teams'
Organizations rely more and more on teams to innovate, problem-solve, produce and compete at the speed of change. Successful team members don t do the same thing at the same time. They do the right thing at the right time.
This highly interactive workshop will help participants understand the dynamics of team development more...
Time Management : Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to meet individual needs.
The Time Mastery Profile is a unique tool that provides people with a complete, self-directed assessment of their current time management effectiveness.
Learners then more...
Work Expectations : Wouldn t it be great to find out what your employees key expectations are before they become a problem? Now you can - with Work Expectations.
This program is centered around helping people identify their high expectations and provides feedback on how to communicate their expectations, take initiative to get their expectations met, and adjust their expectations when necessary.
Work Expectations is not about getting the organization to meet everyone s expectations. It s about personal accountability. Research shows that people with clearly defined, well-communicated expectations find more satisfaction and more...
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