Roberts & Roberts Associates |
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Over 30 training programs on topics dealing with personal and professional development. Courses are classified in one or more of the following categories:
* Communications and interpersonal skills
* Project management
* Sales and customer service
* Negotiating skills
* Process improvement
* Analytical skills and tools
* Personal growth and development
* The Platinum Series for administrative professionals
Many of our courses are supplemented with diagnostic tools,
such as 360-degree assessments and/ or self-assessments. Web-based surveys are also administered prior to training in order to pinpoint critical issues and specific problems that need to addressed during the training session. This process ensures that the training is targeted to the client's needs and that the participants are actively engaged during the training sessions by applying what they learn. Coaching and consultation related to any our areas of expertise are also available. For details, visit us on line at R2assoc.
Roberts and Roberts Associates has been in business since
1990 and has served organizations throughout the public and private sectors.
* Communications and interpersonal skills
* Project management
* Sales and customer service
* Negotiating skills
* Process improvement
* Analytical skills and tools
* Personal growth and development
* The Platinum Series for administrative professionals
Many of our courses are supplemented with diagnostic tools,
such as 360-degree assessments and/ or self-assessments. Web-based surveys are also administered prior to training in order to pinpoint critical issues and specific problems that need to addressed during the training session. This process ensures that the training is targeted to the client's needs and that the participants are actively engaged during the training sessions by applying what they learn. Coaching and consultation related to any our areas of expertise are also available. For details, visit us on line at R2assoc.
Roberts and Roberts Associates has been in business since
1990 and has served organizations throughout the public and private sectors.
Roberts & Roberts Associates is based in Plano, TX, USA
Roberts & Roberts Associates: Index of Available Courses
COMMUNICATIONS & INTERPERSONAL SKILLS
* Communication Skills for Technicians & Service Reps
* Managing Conflict & Difficult People
* Managing Relating & Communicating Styles
* Powerful Painless Presentations
* Silent Signals
SALES & CUSTOMER SERVICE
* Customer Service With Class
* Selling To Women and Couples
* Service Technicians and Women Customers
* Silent Signals
* Personality Based Selling
NEGOTIATING SKILLS
* Applied Negotiating Skills Workshop
* Applied Negotiating Skills for Buyers
* Negotiating Without Confrontation
* Persuasion Power Workshop
PERSONAL GROWTH & DEVELOPMENT
* Dealing w/ Strong Personalities/ Challenging Circumstances
* Embracing Change: Excellence In Life and Work
* Managing Conflict & Confrontation
* Managing Stress in High-Pressure Projects
* Multitasking Skills and Tools Workshop
* Powerful Painless Presentations
* Problem Solving & Decision Making
PROJECT MANAGEMENT
* Leading Accelerated Projects
* Leading High-Profile Projects
* Managing Internal Projects
* Managing the High-Performance Project Team
* Project Management for Contractors
* Project Management Workshop
* Project Management With MS Project
* Quantitative Tools for Project Managers
* Understanding & Applying Microsoft Project
Analytical Skills & Tools
* Analytical Skills for Administrative Professionals
* Excel for Right-Brain Thinkers
* Failure Mode & Effects Analysis
* Gleaning Facts From Figures
* Measuring HR Processes and Initiatives
* Statistical Process Control for End Users
PROCESS IMPROVEMENT
* Measuring & Monitoring Organizational Performance
* Process Reengineering Workshop
* Process Improvement Toolkit
* Root Cause Analysis in Problem Solving
* SPC Workshop for Users
* SPC Briefing for Managers
* Strategy Planning and Execution
ADMINISTRATIVE PROFESSIONALS
* Analytical Skills for Administrative Professionals
* Excel for Right-Brain Thinkers
* Multitasking Skills and Tools for Admin Professionals
* Negotiating & Persuasion Skills for Admin Professionals
* Practical Project Mgt. for Administrative Professionals
* Tact & Diplomacy Skills for Admin Professionals
* Writing & Editing Skills for Administrative Professionals
* Conducting Internal Surveys and Needs Analyses
* Delivering Presentations to Co-Workers and Managers
Detailed descriptions of these programs are available on line at R2assoc or by calling (972) 596-2956.
COMMUNICATIONS & INTERPERSONAL SKILLS
* Communication Skills for Technicians & Service Reps
* Managing Conflict & Difficult People
* Managing Relating & Communicating Styles
* Powerful Painless Presentations
* Silent Signals
SALES & CUSTOMER SERVICE
* Customer Service With Class
* Selling To Women and Couples
* Service Technicians and Women Customers
* Silent Signals
* Personality Based Selling
NEGOTIATING SKILLS
* Applied Negotiating Skills Workshop
* Applied Negotiating Skills for Buyers
* Negotiating Without Confrontation
* Persuasion Power Workshop
PERSONAL GROWTH & DEVELOPMENT
* Dealing w/ Strong Personalities/ Challenging Circumstances
* Embracing Change: Excellence In Life and Work
* Managing Conflict & Confrontation
* Managing Stress in High-Pressure Projects
* Multitasking Skills and Tools Workshop
* Powerful Painless Presentations
* Problem Solving & Decision Making
PROJECT MANAGEMENT
* Leading Accelerated Projects
* Leading High-Profile Projects
* Managing Internal Projects
* Managing the High-Performance Project Team
* Project Management for Contractors
* Project Management Workshop
* Project Management With MS Project
* Quantitative Tools for Project Managers
* Understanding & Applying Microsoft Project
Analytical Skills & Tools
* Analytical Skills for Administrative Professionals
* Excel for Right-Brain Thinkers
* Failure Mode & Effects Analysis
* Gleaning Facts From Figures
* Measuring HR Processes and Initiatives
* Statistical Process Control for End Users
PROCESS IMPROVEMENT
* Measuring & Monitoring Organizational Performance
* Process Reengineering Workshop
* Process Improvement Toolkit
* Root Cause Analysis in Problem Solving
* SPC Workshop for Users
* SPC Briefing for Managers
* Strategy Planning and Execution
ADMINISTRATIVE PROFESSIONALS
* Analytical Skills for Administrative Professionals
* Excel for Right-Brain Thinkers
* Multitasking Skills and Tools for Admin Professionals
* Negotiating & Persuasion Skills for Admin Professionals
* Practical Project Mgt. for Administrative Professionals
* Tact & Diplomacy Skills for Admin Professionals
* Writing & Editing Skills for Administrative Professionals
* Conducting Internal Surveys and Needs Analyses
* Delivering Presentations to Co-Workers and Managers
Detailed descriptions of these programs are available on line at R2assoc or by calling (972) 596-2956.
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Head Office
PlanoTXUSA
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