in_cr_ove
in_cr_ove offers creative Training and Consulting Services for manufacturing and service organisations focused on people, products and processes.
in_cr_ove offers training services in the following broad categories.
1. Behavioural aspects
2. Lean management/ six sigma initiatives
3. Creativity & innovation
4. Operating level skill building
in_cr_ove is based in Delhi, Delhi, India
An Open Mind
: Success ties you to the past. The very factors that produced today's success often cause tomorrow's failure.
As the world changes continuously, willingness to learn & adapt to changes are highly prized individual traits.
Learning is not attained by chance; it must be sought for with ardor and attended to with diligence.
Conflict Management
: Conflict is a part of almost every interpersonal relationship.
Managing conflict is important if the relationship is to be long-lasting and rewarding.
In organisational settings workplace conflict and interpersonal discord can do more harm than is obvious. Successful organisations have mastered the technique of problem solving and minimising conflict among its people
Solution Oriented Creativity for Manufacturing & Service organisations



: Majority of improvement initiatives that fail to deliver expected results are not due to lack of skills or, knowledge about the subject. The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect.
This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available creative energies that lie dormant may be awakened in a whiff.
One day workshop targets the executives, engineers & managers in manufacturing & service organisations who need to churn out innovative solutions as a routine.
Stores and Inventory management




: Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised.
Training Module/ Workshop
10 principles of INTRAPRENEURSHIP - leadership and beyond


: Contents
* Find your voice
All people are entrepreneurs, but many don't have the opportunity to find that out. Most important trait of intrapreneurs is the courage to follow their heart and intuition.
* Understand communicate & clarify purpose
Obstacles are things a person sees when s/ he takes her/ his eyes off her/ his goal. Communication of the purpose, action & outcome is the key to get the people & resources behind the opportunity
* Develop & enhance human relationships
How we interact and are interpreted by others is as important as what we want to communicate. Small things are big things in developing human relationships
* Build teams
The more...
5 S




: The discipline of 5S is a fundamental building block for Lean Manufacturing or the Lean Office
Analise Through MS Excel
: Microsoft Excel is one of the most used applications in MS Office suite. It's becoming increasingly important for people to understand how to use this product for success in the workplace.
When used effectively it becomes a very powerful tool for entering and analysing data.
Balanced Scorecard
: It enables organizations to clarify their vision and strategy and translate them into action.
It provides feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.
Business Etiquettes




: We often disregard the small details that have a bigger impact on our customer s mind. Mannerism is the most basic of these and perhaps the most neglected if only organisations realized what they are losing, the world would be a more civilized place
Campus to Corporate




: Converting the academic excellence to fruitful value creation in industrial setting requires a judicious combination of skills, attitudes & knowledge. This module addresses the key inputs needed by young engineers to lead & perform productively on the shop floor.
CAPA (Corrective Action Preventive Action)




: The customers are continuously looking to improve the lifecycle costs of products & services
Change Management




: Needing change does not make it happen. You need to mobilize the support of your people behind your change.
Empowerment creates change. The core of change management is the art of mobilizing the intellectual resources of all employees in the service of the organisation
Change orientation to targets



: Results orientation" is defined as the desire to actively participate in defining the work to be completed and to initiate activities that will contribute to organisational objectives. Discipline of finishing what is started, striving for excellence and working independently are some of the essential ingredients that make a result oriented professional
Coaching and Mentoring




: The potential within people is immense- what is needed is support and guidance Organisations are finally realizing what we have known since the Vedic Age the value of the coach and mentor and the importance of this unique fulfilling relationship that can change the future of both and also that of the organisation.
Consultative Negotiation




: There are many reasons why you may want to negotiate and there are several ways to approach it. Negotiation, in a business context, can be used for selling, purchasing, staff, borrowing & transactions, along with anything else that you feel are applicable for your business.
Corporate Communication
: The ability to be a good communicator is the key ingredient to complete the essential toolkit for those who aspire to move into management and those who want to improve their effectiveness when dealing with the people they manage or guide as well as improve their communications with other departments in their company or organisation
creative work is playful achievement




: The voyage of discovery is not in seeking new landscapes but in having new eyes. To think creatively, we must be able to look afresh at what we normally take for granted. This training workshop attempts to act as a creative mirror. It provides introspection, techniques for idea generation and most importantly the usage in actual work environment based on solution based creativity
Customer Orientation
: A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so."
Mahatma Gandhi
Departmental Purpose Analysis



: For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilization of resources and continuous process improvement
Design Of Exprements( DOE)




: DOE is a simple yet effective problem solving methodology. It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world-class quality levels.
Eazy Stores ( Stores & inventory management)




: Material management is a key factor to customer satisfaction.
Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised.
Effective meetings



: Meetings either one to one or, in groups are popular communication method in business and social settings. Normally it uses time of so many people
Effective Meetings




: Meetings either one to one or, in groups are popular communication method in business and social settings. Normally it uses time of so many people.
Excellence through Positive Attitude




: This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step in living a successful life
Facilitating Teams




: If everyone is moving forward together, then success takes care of itself. Teamwork is a formal process where efforts synergize to bring about exemplary outcomes.
Failure Mode & Effect Analysis (FMEA)




: While Engineers have always analyzed processes and products for potential failures, the FMEA method standardizes the approach and establishes a common language that can be used both, within and between companies
Finance for Non- Finance
: Customer determines value. Organisation determines cost. Together these determine performance & profit.
Successful managers know that their decisions affect the profitability of the company, but are often puzzled by the numbers they deal with. It is important for all managers to develop eyesight for value & cost of all activities.
This program empowers the non-finance manager with an understanding of the numbers. The program provides the managers with a comprehensive working knowledge of critical financial principles in an easy to follow manner that will help them make better decisions in their organisation. This training module facilitates gaining this insight in a simple, no jargon fashion that can be implemented straight away.
Hoist the innovation flag to harness the change wind




: Human beings when faced with a challenge, respond differently.
Some respond with fear, some with depression, some with aggression & some with innovation. The first three are the denial modes, while the 4th is the proactive response.
When we unleash our creative juices in a difficult situation, we look for opportunities, hitherto hidden.
This training workshop is designed to trigger this response
HR for Non- HR
: If you want to gather honey, do not kick over the beehive.
Human resource development is the key to long-term sustained performance of any team. HRD initiatives also equip organisations to face challenges of continuously improving performance. It is imperative that these initiatives percolate down to actionable levels i. e. outside the HR department.
This training module focuses on key people development issues that need to be a part of every managera s agenda. It facilitates improved workplace co-ordination, better productivity & improved morale
Internal Customer Orientation
: In successfully running organisations, the complacency that sets in first is to take the internal customers/ colleagues for granted. Later, such behaviour manifests in complacency towards external customer as well.
This training module provides a proactive look towards interpersonal relations to enhance internal/ external customer satisfaction. It draws inputs from improvement methods used in manufacturing environment & soft skills needed for better interpersonal relationships..
Interpersonal Relations
: Good interpersonal skills are at the base of every successful organisation because at the end of the day you have to reach out to people. Whether they are your customers, your suppliers, your vendors and even your employees, if there is a gap there will be misunderstandings and a resulting loss to organisations.
On the other hand ensuring effective interpersonal skills offers a distinct advantage. This workshop intends to improve interpersonal effectiveness in societal & organisational settings.
Interviewing Skills
: When I interview people, and they give me an immediate answer, they are often not thinking. So I'm silent. I wait. Because they think, they have to keep answering. And it is the second train of thought that is the better answer.
Robin Leach
Interviewing is all about questioning, listening & understanding. Deciding comes later. Interviewer has a Hobsona s choice: a wrong hire may damage the organisation, at the same time a good prospect not hired is hard effort (of many weeks) gone by.
ISO 9001:2000




: ISO 9001:2000 standard is one of the most popular quality system standards.Its popularity overshadows its benefits. When implemented with heart & soul, it has the potential to bring unimaginable benefit to the organisation
Kaizen




: Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle
Kanban




: Kanban scheduling systems are useful when lot sizes differ between process steps, processes are unbalanced or when distance introduces time lag or variability. Kanban scheduling systems are often a transition between MRP (Material requirement planning) and ROP (Re-order Point) approaches and Physical Linkage.
Leaders are Winners
: Leaders grow; they are not made.
Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspirationa of oneself and of others.
Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine
Leading Teams



: When a team outgrows individual performance and learns team confidence, excellence becomes a reality. Teamwork is an essential skill to be learnt in order to not only succeed but also not to block others efforts
Listening Skills
: The business world is more complex than ever with demands coming from all directions. Those demands can lead to hearing rather than listening when time is limited.
From motivating people to provide needed information to making sure that messages are understood, a Listening Loud and Cleara is a Training for people who want to learn how to become better listeners and those who need others to listen better to them
Managing Organisational Change




: Needing change does not make it happen. You need to mobilize the support of your people behind your change.
Empowerment creates change. The core of change management is the art of mobilizing the intellectual resources of all employees in the service of the organisation
Move Ahead
: Right workplace attitude makes the job easy for people with direct work responsibilities. In addition, it improves workplace co-ordination resulting in better productivity & improved morale.
Move Ahead is a techno behavioural programme based on Total Quality Management principles targeted to instil right workplace attitude, skill & knowledge to the operating level human assets
OHSAS 18001




: Capacity to work at peak productivity is a key contributor to an organisation s competitiveness.Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve
One Step Forward
: A little bit more than what we usually do, makes a huge difference to our lives.
When we grow, our organisation & society grows with us.
This module addresses issues that the new joiners may encounter in the welcoming organisation & the ways to cope up with these changes. The objective is to come out as better human being, better professional & a winner.
PDCA ( Plan Do Check Act)




: PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate the right thing right the 1st time approach
Planning is the first step




: Good planning shapes good decisions.
Daily business routine requires long term planning and daily monitoring with re-organising. It is like driving a car. You cannot take your eyes of the road and your mind of the destination. This training workshop is intended to give an overview of routine planning concepts & essentials with a view to improve personal & organisational effectiveness.
Planning Organising Problem Solving
: Planning is bringing the future into the present so that you can do something about it now.
Success requires focus on target & course charted with precision.
Planning, organising & problem resolution are the key elements of every success story.
This module is inspired by basic principles of MBO (Management by objectives), Jurana s Control Loop & PDCA (Deming cycle).
PMS Review Meetings
: There is a fine line between constructive feedback and negative criticism. Constructive feedback is good for the employee, or anyone you are giving it to. PMS discussions present an opportunity to managers to strengthen the relationship and inspire employees for enhanced performance in the future.
Effective managers learn to master this important skill and reap the enormous benefits of this exercise.
Pokayoke




: Based on the premise of 1-10-100 principle, Poka-yoke has evolved as a leading methodology to prevent errors. Though simple in concept, it is the most effective method to prevent errors from becoming defects.
Presentation Skills
: To have understanding and knowledge and to be able to communicate the same effectively to the others are entirely different, however it is imperative to the success of the organisation.
Presentations are one of the most popular and most effective tools that can convey essential information to a large audience but it may also lead to wasted time and effort if not utilized rightly.
Problem Solving
: PDCA is unarguably the worlds most practiced improvement methodology.
It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach
Project Management through MS Projects
: Microsoft Project is a powerful business tool that allows a user to plan, monitor, and schedule projects using resources such as people, equipment, time, and money.
It provides easy-to-use tools that help in the analysis of project information by using Gantt charts, graphs, tables, and views to track a project and quickly identify when the project is not progressing according to plan
Propelling Teams




: When a team outgrows individual performance and learns team confidence, excellence becomes a reality. Teamwork is an essential skill to be learnt in order to not only succeed but also not to block others efforts
QFD ( Quality Function Deployment)




: The customers are continuously looking to improve the lifecycle costs of products & services. Customer focus is no more an optional. The customers today are demanding that the supplier organisations processes be aligned to their needs. QFD is a methodical tool to ensure that the customer delight is addressed in every step of the way.
Quality is a way of life




: Quality is probably one of the most used and least understood English word.Yet, it is demanded and accepted in every walk of our lives. It is important to remind ourselves periodically of this great concept. Every time we do so, new meanings emerge.
Safety Health and Environment




: Identify & appreciate the Environment, Health & Safety issues at workplace.
Selling Skills
: Effectiveness in general selling skills are a must for marketing personnel who interact on a regular basis with the clients and are responsible for pushing the sales.
Maintaining the relationships, having an understanding of the market and collecting feedback on products to align better with the requirements are some areas which also need to be strengthened to enhance effectiveness and to sell better.
Solution Oriented Creativity




: Majority of improvement initiatives that fail to deliver expected results are not due to lack of skills or knowledge about the subject The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect. This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available creative energies that lie dormant may be awakened in a whiff.
SPC (Statistical Process Control)




: Statistical quality control and process control through the contributions of Shewhart, Deming and others have provided the basis for stable controlled industrial processes.
This training module is designed to give a first hand experience in actual working conditions through simulated classroom exercises.
Step up to Success




: This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step to succeed in personal & professional life.
This training workshop intends to improve personal effectiveness in societal & organisational settings
Stress and Anger Management
: If you do not wish to be prone to anger, do not feed the habit; give it nothing which may tend to its increase.
The goal of anger management is to reduce both your emotional feelings and the physiological arousal that anger causes. You can't get rid of, or avoid, the things or the people that enrage you, nor can you change them, but you can learn to control your reactions
Take the Wings Udaan
: Learning in academic institutions & using this learning to contribute to society through gainful employment, though are essential, yet require different set of skills & attitude.
The challenge becomes daunting for vocational school pass outs because of their young age & pressure to perform early on. This module focuses on the essentials that will help them spread their wings for a smooth transition from academics to real world
Target Orientation




: "Results orientation" is defined as the desire to actively participate in defining the work to be completed and to initiate activities that will contribute to organisational objectives. Discipline of finishing what is started, striving for excellence and working independently are some of the essential ingredients that make a result oriented professional
Team Building
: "What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis."
W. Edwards Deming
Time Management ( 48 Hour Day)




: The most common reasons for stress and inefficiency today germinate from how a person utilises his/ her time.
Treating these symptoms as opportunities for self-improvement is the first step to lead a successful life. This training workshop is intended to give an overview of time management concepts, tools & techniques with a view to improve personal & organisational effectiveness
TPM ( Total Productive Maintenance)




: Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world
Unleash Your Productivity




: The concept of productivity has undergone a sea change with better understanding of interdependence. Linking the personal productivity to organisational goals is of paramount importance. The improvement methodologies, already in use at organisational stage, have a lot of hidden learning related to personal & organisational productivity.
Value Creation on Shop Floor




: Converting the academic excellence to fruitful value creation in industrial setting requires a judicious combination of skills, attitudes & knowledge. This module addresses the key inputs needed by young engineers to lead & perform productively on the shop floor.
Value Engineering ( VE / VA)



: If you find that decent profits, meeting budget or even survival depend on reducing costs, consider Value Engineering. Value Engineering is a systematic approach involving techniques that reduces costs significantly without affecting performance. VE techniques have helped organizations to reduce design, process and product costs while simultaneously adding value to the customers.
Values and Ethics
: Getting into an organisation is like planting a seed.
In order to grow with an organisation, it is important that the individual & organisational values are in sync. a What are these valuesa & a how we can synergise with thesea is the focus of this training module.
Winning in Workplace




: Right workplace attitude makes the job easy for people with supervisory/ managerial responsibilities. Also, it improves workplace co-ordination resulting in better productivity & improved morale
Work Life Balance
: Life is what happens to us while we're making other plans
John Lennon
Your life is the sum result of all the choices you make, both consciously and unconsciously.
If you can control the process of choosing, you can take control of all aspects of your life. You can find the freedom that comes from being in charge of yourself
Working in Teams
: Teamwork and communication are valuable as they are the key for smooth performance in any organisation.
At the end of the day, you have to reach out to people and work in collaboration with them, be it the other members of your team or co-workers of other departments or your customers. If at any point, there is a communication gap there will be misunderstandings and a resulting loss to organisations
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