International Center for Etudes

Accounting for Planning and Control : Accounting for planning: o Master Budget and responsibility accounting o Budgets and Budgeting cycle o Advantages of budgets o Activity based budgets o Budgeting and responsibility accounting Accounting for control: o Responsibility and controllability o Flexible budgets and variances and management control o The use of variances o Static budget and flexible budget o Benchmarking and Budget variance analysis

Advance Cost Control and purchasing Standards in Hospitality Management : Managing a hospitality operation, whether small or large, is challenging for many reasons. For one, service involves both manufacturing and service related operations that demand of the Director or Manager not only technical knowledge and skills but also business knowledge and people skills. The Director or Manager must know how a product is manufactured, how it is marketed to the consumer, and numerous other operational aspects. Above all, the management must be able to relate well to people and to work effectively with them. The objective of this seminar is to provide the tools more...

Arbitration : International Center for Etudes ICE In Collaboration With Alexandria Center for International Arbitration Branch of Cairo Regional Center for International Commercial Arbitration Are Offering Arbitration Seminar Contents: 1. Arbitration & Alternative dispute resolution measures 2. Advantages of Arbitration 3. Arbitration Clause 4. Appointment of Arbitrators 5. Arbitration procedures 6. Arbitration Award 7. Challenging the Award

Building Effective Work Teams : This Program helps participants to: 1. Appreciate the role and significance of teams in modern organizations. 2. Improve their skills in dealing with team dynamics and problems. 3. Increase their leadership skills in achieving team objectives and helping members to gain job satisfaction.

Business Report Writing : Module 1: Introduction to Business Writing Purpose, content and considerations of effective business writing. Qualities of technical writing: writing, language, format, and organization Types of business writing: request letters, reply letters, and memorandums Module 2: Report Writing Classification of reports Types of reports Writing reports Module 3: Report Presentation Preparing presentation Preparing material Analysis of audience Presentation techniques

Creative Thinking Intro Brainstorming : 1. To explain the key concepts in strategic thinking and planning 2. To describe the various steps involved in strategy formulation, deployment and implementation

Customer Service : The winning customer service formula for the new century includes understanding the customer, learning how to put the customer first and leveraging the potential of every person who comes in contact with customers. Each employee holds extraordinary influence over the customer relationship. Their interactions can attract new customers and keep existing ones The certificate objectives is to support the participant with the know how to : Define Customer Service Concept and techniques Interact with customers to help them feel more comfortable and satisfied Deal successfully with difficult customers Ask questions to discover and meet customer needs  more...

Drafting International Business Contracts : With the increasing number of cross-border transactions, drafting and negotiating precise commercial agreements plays a vital role in achieving successful international business results. Today, most international agreements are drafted in the English language irrespective of the nationality of contracting parties. This practical two-day seminar focuses on business contracts - what they are and how to put them in place. Besides, it is obvious that disputes about the interpretation of written contracts are one of the largest sources of commercial litigation. Clarity and fair construction is the key to successful business contracts. If you more...

Establishing Cost Control & Purchasing Standards : Training Description: Managing a hospitality operation, whether small or large, is challenging for many reasons. For one, service involves both manufacturing and service related operations that demand of the Director or Manager not only technical knowledge and skills but also business knowledge and people skills. The Director or Manager must know how a product is manufactured, how it is marketed to the consumer, and numerous other operational aspects. Above all, the management must be able to relate well to people and to work effectively with them. more...

General Management : The course will guide you to accomplish the following objectives: 1. Understand the new concepts in management 2. Cope with the global changes 3. Convert your organization from the herarical structure to the flat shape 4. Utilize information technology tools in making and taking decisions 5. Build the stages of strategic management in your business enterprise 6. Create a strategic management model for your business enterprise

Going into an International Business : Going into an international business is a great adventure in one of the most complicated areas of business. Anybody working in international trade needs training designed to prepare them to deal with the broad range of international trade.Training is a vital part of exporting and importing. A lack of knowledge can result in extra costs and loss of orders. Many managers do not have the luxury of time to train or pass on their knowledge to their staff. Staff have to learn on the job, which can lead to frustration and lack of job satisfaction. This course offers a global perspective and helps build a solid foundation and understanding of the factors affecting the global more...

Human Resource Management : Course Objectives: Upon the completion of this training course, the participants will be able to: Identify the strategic role that human resource management plays within the modern day organization. Outline key functional human resources areas that can be introduced in any organization. Course Content: Global and local factors affecting HRM. HRM main responsibilities. Career planning and development. Human resource planning. Recruitment and selection. Interviewing and tests for selecting the right HR. Job analysis and design. Training and development. Motivation and incentive systems. Employee benefits. Performance appraisal. HR audit

Insurance Principles and Practices : Module I : Principles of Insurance Module II : Fire & BI (LOP)Fire & Allied Perils Module III : General Accident & Engineering Insurances Module IV : Marine Insurance

Logistics Management : The course aims to give individuals a deeper understanding of the breadth of issues likely to be encountered by modern supply chain management and to offer practical approaches. The course is designed to give participants an understanding of the factors which motivate people and influence the way in which they work together. The importance of the main control and cost parameters applicable in logistics management are considered and the potential for their improvement. During the course there are a series of activities to allow the delegates to develop the skills taught during the lessons. These aim to improve their team building skills by developing an understanding of how the behavior of team leaders and members affects the team structure.

Professional Mediation in Commercial Disputes : Mediation is a voluntary and confidential process facilitated by a neutral third party (the mediator) who assists the disputing parties to negotiate a jointly acceptable resolution of the dispute. To the contrary of litigation or arbitration, the disputing parties control the outcome which is mutually satisfactory (win/win result). This workshop is designed to offer you a comprehensive and practical introduction to business mediation. After two days, attendees will have gained the necessary knowledge to enable them to deal confidently with the commercial disputes and to solve them through mediation techniques.

Quality Management : The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations service, manufacturing, government, education, healthcare, etc. The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content retention and usage. This course will help seasoned quality professionals brush up on the key elements of QM

Selling Skills : This course is divided into two parts. The first part looks at the work that has to be put into place before a salesman is ready to sell his product. By the time participants finished part 1 they will have the knowledge and tools to be fully prepared for the face to face selling. In part 2 participants will look at the face to face sales interview and how to establish and keep control of the sales process.

Statistical Process Control : SPC is a tool used to monitor a process during its operation in order to control the quality of the products while they are being produced, rather than relying on inspection to find problems after the fact. It involves gathering information about the product, or the process itself, on a near real-time basis so that the process attendant/ engineer can take action on the process immediately an out-of-control condition is detected. SPC identifies special causes of variation and other non-normal processing conditions, thus bringing the process within control, potentially before defective product is actually produced. Industry examples are discussed throughout this interactive program to more...

Strategic Marketing : This program aims at acquainting the participants with the basics of Strategic Marketing and its important role in todaya ™s continuously changing environment.

Strategic Marketing Planning : Training in marketing is essential to the growth of your company in todaya s competitive market. Strategy marketing planning is of incredible value to any company or organization, cutting costs and raising profits. Through a marketing training program, you will gain the tools you need for your company to make more of impact on more potential customers and clients, while spending less money. This is hugely beneficial to your companya s bottom line.

The Art of Marketing : Training in marketing skills is essential to the growth of your company in today's competitive market. Effective marketing skills are of incredible value to any company or organization, cutting costs and raising profits. Through a marketing skills training program, you will gain the tools you need for your company to make more of impact on more potential customers and clients, while spending less money. This is hugely beneficial to your company's bottom line.