Meirc Training and Consulting |
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Meirc Training and Consulting offers a comprehensive range of training courses in Dubai and executive training in Dubai and outside the UAE in regions which include the Middle East, North Africa and Europe. Meirc has expertise in wide areas as follows:
Leadership and Management,
Interpersonal Skills,
Communication Skills,
Business Writing,
Human Resources Management,
Training and Development,
Customer Service,
Sales and Marketing,
Finance and Accounting,
Administration and Secretarial,
Public Relations,
Quality and Productivity,
Materials Management,
Contracts and Projects,
Maintenance and Safety,
Information Technology.
Meirc Training and Consulting Services in Dubai:
Public Training Courses
Meirc holds training courses in Dubai and also provides executive training in Dubai and outside the UAE which have been developed and are continually updated by its experienced team. The training courses and the executive training by Meirc are based not only on the latest international management principles and practices, but also on field research, first-hand experience, in-depth knowledge of the region and the specific requirements of organizations. It also excels in providing management training in Dubai, business training, leadership training to name a few from the variety of other training courses and executive training that they offer.
In-Company
Most of the training courses and executive training in Dubai and outside UAE which are offered by Meirc as "in-company" in English or Arabic are designed to effectively and economically meet the specific needs of the client. Meirc can also design and offer "in-company" programs on subjects that are not listed particularly in our directory. Meirc specializes in providing sales training in Dubai, employee training in Dubai, project management training and more.
In addition, Meirc can design programs based on any combination of topics as listed on our website (http://www. meirc. com).
ITPs (Individualized Training Programs)
Individualized Training Programs (ITPs) represent concentrated, practical, one-to-one coaching sessions, with individuals receiving the full-time attention of specialized and experienced consultants. Meirc has conducted many such in-depth training courses in Dubai and executive training in Dubai and the GCC regions, which were specifically designed for individual participants. The subjects covered were based on the specific needs of each participant ranging from finance training, human resources training in Dubai and customer service training in Dubai from its list of other training programs offered.
Meirc's area of consulting services is wide and includes:
Human Resources Management,
Training and Manpower Development,
Strategic Management,
Performance Management,
Organization Management,
Manpower Efficiency,
Improvement Strategies,
Sales and Marketing,
Corporate Finance and Investment
Meirc Training and Consulting is based in Dubai, Dubai,
Meirc Training & Consulting is an independent multinational firm headquartered in Dubai with more than 51 years of experience in the fields of management and human resources. Since 1958, we have been successfully providing our clients with business and professional solutions, as well as expertise in the organization, management and development of human resources.
Meirc offers an impressive range of training courses in Dubai and executive training in Dubai along with consulting and research services. Our experienced multilingual consultants provide these services to a large number of organizations, both private and public. We pride ourselves on our track record and long-standing relationships with our clients, many of whom have been with us since we started business.
Our training courses in Dubai and executive training in Dubai have attracted more than 105, 000 participants from around 1, 100 organizations, and our client base is steadily growing. Meirc has established itself as a leader in the field of organization and human resources consulting. Our experienced professionals have successfully completed consulting assignments and research studies in these fields for most of the major organizations in the Gulf area.
Meirc offers an impressive range of training courses in Dubai and executive training in Dubai along with consulting and research services. Our experienced multilingual consultants provide these services to a large number of organizations, both private and public. We pride ourselves on our track record and long-standing relationships with our clients, many of whom have been with us since we started business.
Our training courses in Dubai and executive training in Dubai have attracted more than 105, 000 participants from around 1, 100 organizations, and our client base is steadily growing. Meirc has established itself as a leader in the field of organization and human resources consulting. Our experienced professionals have successfully completed consulting assignments and research studies in these fields for most of the major organizations in the Gulf area.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Enhancing Your Creativity
: By the end of the program, participants will be able to:
Determine their potential for creativity and innovation
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
Recollect and retrieve memorized information easily and quickly.
: By the end of the program, participants will be able to:
Determine their potential for creativity and innovation
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
Recollect and retrieve memorized information easily and quickly.Managing Conflict: Power through Influence
: Objectives:
By the end of the training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
: Objectives:
By the end of the training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.Neuro Linguistic Programming: Strategies for Excellence at Work and Life
: Objectives:
By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming NLP and its relevance at work.
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.
Administration & Secretarial
: Objectives:
By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming NLP and its relevance at work.
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.Certified Administration and Office Management Professional - Administration and Secretarial
: Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and mindset aimed at the internal and external customer.
: Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and mindset aimed at the internal and external customer.Certified Administration and Office Management Professional - Dubai Abu Dhabi
: By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and mindset aimed at the internal and external customer.
: By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and mindset aimed at the internal and external customer.Efficient Administration and Secretarial Skills
: By the end of the program, participants will be able to:
Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively.
Handle telephone calls properly and professionally.
Develop self-management techniques and learn ways for dealing with time wasters.
Improve memory skills with several reinforcement methods and exercises.
: By the end of the program, participants will be able to:
Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively.
Handle telephone calls properly and professionally.
Develop self-management techniques and learn ways for dealing with time wasters.
Improve memory skills with several reinforcement methods and exercises.Successful Skills for Office Managers - Administration and Secretarial
: Define and understand the role of the office manager/ senior administrator.
Acquire time management skills required for better office productivity.
Acquire higher productivity from subordinates.
Develop the necessary skills to gain recognition and sell their ideas.
Apply essential techniques for handling subordinates.
: Define and understand the role of the office manager/ senior administrator.
Acquire time management skills required for better office productivity.
Acquire higher productivity from subordinates.
Develop the necessary skills to gain recognition and sell their ideas.
Apply essential techniques for handling subordinates.The Professional Executive Assistant - Administration and Secretarial
: Practice advanced administration and secretarial techniques.
Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill.
List the main causes of stress and the techniques needed to control them.
Prepare a meeting agenda and take minutes accurately.
Improve professional skills in communicating with the internal/ external public in an effective manner.
Administration Secretarial
: Practice advanced administration and secretarial techniques.
Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill.
List the main causes of stress and the techniques needed to control them.
Prepare a meeting agenda and take minutes accurately.
Improve professional skills in communicating with the internal/ external public in an effective manner.Certified Administration and Office Management Professional
: ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Administration and Office Management Professional
: ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Administration and Office Management Professional
: ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Professional Manager
: ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management. '
Certified Professional Manager
: ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management. '
Efficient Administration Skills
: ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills
: ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills
: ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills
: ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Successful Skills for Office Managers
: ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. '
Successful Skills for Office Managers
: ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. '
The Professional Executive Assistant PA
: ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
The Professional Executive Assistant PA
: ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
The Professional Executive Assistant PA
: ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
Business Writing
Advanced Business Writing
: ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the reader?s needs. '
Advanced Business Writing - Business Writing
: Develop advanced techniques for writing briefly yet clearly.
Examine the strengths and weaknesses of different personal writing styles.
Improve written work as a result of practical writing exercises.
Match the written work with the needs of the readers.
: Develop advanced techniques for writing briefly yet clearly.
Examine the strengths and weaknesses of different personal writing styles.
Improve written work as a result of practical writing exercises.
Match the written work with the needs of the readers.Fundamentals of Business Writing
: ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Learn the basic structure of the English language. '
Fundamentals of Business Writing - Business Writing
: Write effective memos, letters and e-mails.
Apply specific information gained regarding the correct and most modern methods of written communication.
Select the most effective use of language for the particular medium being used.
Learn the basic structure of the English language.
: Write effective memos, letters and e-mails.
Apply specific information gained regarding the correct and most modern methods of written communication.
Select the most effective use of language for the particular medium being used.
Learn the basic structure of the English language.Report Writing for the Modern Business - Dubai
: By the end of the program, participants will be able to:
Write an effective report covering its various stages and divisions.
Reach the proper conclusions based on analysis of findings.
Give strong recommendations based on the right conclusions.
Illustrate reports with attractive visual aids.
: By the end of the program, participants will be able to:
Write an effective report covering its various stages and divisions.
Reach the proper conclusions based on analysis of findings.
Give strong recommendations based on the right conclusions.
Illustrate reports with attractive visual aids.Successful Report Writing
: Objectives:
By the end of the program, participants will be able to:
Write an effective report covering its various stages and divisions.
Reach the proper conclusions based on analysis of findings.
Give strong recommendations based on the right conclusions.
Interpret numbers and illustrate reports with visual aids.
: Objectives:
By the end of the program, participants will be able to:
Write an effective report covering its various stages and divisions.
Reach the proper conclusions based on analysis of findings.
Give strong recommendations based on the right conclusions.
Interpret numbers and illustrate reports with visual aids.Technical Report Writing
: Objectives:
By the end of the program, participants will be able to:
Write clear and reader friendly technical reports.
Understand the structure of technical reports.
Produce various types of technical reports.
Prepare visuals that supplement and support technical reports.
Present technical information in an understandable manner.
: Objectives:
By the end of the program, participants will be able to:
Write clear and reader friendly technical reports.
Understand the structure of technical reports.
Produce various types of technical reports.
Prepare visuals that supplement and support technical reports.
Present technical information in an understandable manner.Technical Report Writing - Business Writing
: By the end of the program, participants will be able to:
Write clear and reader friendly technical reports.
Understand the structure of technical reports.
Produce various types of technical reports.
Prepare visuals that supplement and support technical reports.
Present statistics and technical information in an understandable manner.
Communication Skills
: By the end of the program, participants will be able to:
Write clear and reader friendly technical reports.
Understand the structure of technical reports.
Produce various types of technical reports.
Prepare visuals that supplement and support technical reports.
Present statistics and technical information in an understandable manner.Advanced Communication Skills - Dubai
: By the end of the program, participants will be able to:
Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different personalities through rapport.
: By the end of the program, participants will be able to:
Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different personalities through rapport.Advanced Presentation Skills - Communication Skills
: Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different personalities through rapport.
: Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different personalities through rapport.Basic Presentation Skills
: Objectives:
By the end of the program, participants will be able to:
Practice the key techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.
: Objectives:
By the end of the program, participants will be able to:
Practice the key techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.Facilitation Skills Managing Group Dynamics - Communication Skills
: Identify and explain the process and value of facilitation.
Examine the core concepts and competencies required to understand the dynamics of group process and facilitation.
Recognize groups dynamics and balance between task and maintenance functions.
Apply facilitation tools and techniques in a variety of situations.
Ultimately improve their role as facilitators.
: Identify and explain the process and value of facilitation.
Examine the core concepts and competencies required to understand the dynamics of group process and facilitation.
Recognize groups dynamics and balance between task and maintenance functions.
Apply facilitation tools and techniques in a variety of situations.
Ultimately improve their role as facilitators.How to Conduct Productive Meetings - Communication Skills
: Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
: Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.Interdepartmental Communication - Kuala Lumpur Dubai
: By the end of the program, participants will be able to:
Identify and understand the framework of interdepartmental communication.
Understand the importance and practice of excellent internal customer service.
Take a proactive approach in simplifying the work processes and flow between work units.
Remove interdepartmental communication barriers and resolve conflict.
Develop a plan for enhancing organizational communication.
: By the end of the program, participants will be able to:
Identify and understand the framework of interdepartmental communication.
Understand the importance and practice of excellent internal customer service.
Take a proactive approach in simplifying the work processes and flow between work units.
Remove interdepartmental communication barriers and resolve conflict.
Develop a plan for enhancing organizational communication.Interpersonal Communication Skills
: By the end of the program, participants will be able to:
Develop the necessary skills to become better communicators.
Analyze the basic principles underlying interpersonal communication and human behavior.
Understand the verbal and non-verbal components of the human communication process.
Develop skills in listening actively and empathetically to others.
Apply effective ways to deal with conflict on the job.
Learn how to give and receive criticism in a constructive manner.
: By the end of the program, participants will be able to:
Develop the necessary skills to become better communicators.
Analyze the basic principles underlying interpersonal communication and human behavior.
Understand the verbal and non-verbal components of the human communication process.
Develop skills in listening actively and empathetically to others.
Apply effective ways to deal with conflict on the job.
Learn how to give and receive criticism in a constructive manner.Making Powerful Presentations - Communication Skills
: Practice the basic techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.
: Practice the basic techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.Managing Meetings
: Objectives:
By the end of the program, participants will be able to:
Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
Contracts & Projects
: Objectives:
By the end of the program, participants will be able to:
Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.Certified Contract Manager
: Objectives:
By the end of the program, participants will be able to:
Identify and apply the major steps involved in the tendering and contracting process.
Define the scope of work and the implications of a poorly prepared scope.
Identify administration tools and roles of contract administrator / assistants.
Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
Discuss ways of using "lessons learned" to minimize confrontations during implementation.
: Objectives:
By the end of the program, participants will be able to:
Identify and apply the major steps involved in the tendering and contracting process.
Define the scope of work and the implications of a poorly prepared scope.
Identify administration tools and roles of contract administrator / assistants.
Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
Discuss ways of using "lessons learned" to minimize confrontations during implementation.Certified Contract Manager - Dubai
: By the end of the program, participants will be able to:
Identify problems, principles, definitions and the major steps involved in the contracting process.
Define ways to develop the scope of work and avoid pitfalls.
Develop criteria to invite, receive and evaluate tenders.
Identify administration tools and roles of the contract manager / administrator.
Discuss ways of using lessons learned to minimize confrontations during implementation and avoid disputes.
Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects
: Identify administration tools and roles of the contract administrator.
Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
Understand the importance of knowing contractual terms and conditions.
Review techniques for solving problems as well as partnering with contractors.
Discuss ways of using lessons learned.
Learn about Alternative Dispute Resolution (ADR) and claims handling.
: Identify administration tools and roles of the contract administrator.
Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
Understand the importance of knowing contractual terms and conditions.
Review techniques for solving problems as well as partnering with contractors.
Discuss ways of using lessons learned.
Learn about Alternative Dispute Resolution (ADR) and claims handling.Contract Development and Drafting - Contracts and Projects
: Identify the contractual provisions needed in different types of contracts.
Use appropriate language to create good contract clauses.
Produce clear and unambiguous contractual clauses to suit different situations.
Distinguish between necessary complexity and mere legal jargon.
Simplify complex language where appropriate.
: Identify the contractual provisions needed in different types of contracts.
Use appropriate language to create good contract clauses.
Produce clear and unambiguous contractual clauses to suit different situations.
Distinguish between necessary complexity and mere legal jargon.
Simplify complex language where appropriate.Contract Preparation & Management
: Objectives:
By the end of the program, participants will be able to:
Identify and apply the major steps involved in the tendering and contracting process.
Define the scope of work and the implications of a poorly prepared scope.
Select contractors more efficiently.
Manage the process of awarding contracts.
: Objectives:
By the end of the program, participants will be able to:
Identify and apply the major steps involved in the tendering and contracting process.
Define the scope of work and the implications of a poorly prepared scope.
Select contractors more efficiently.
Manage the process of awarding contracts.Contract Preparation and Management - Contracts and Projects
: By the end of the program, participants will be able to:
Identify and discuss the major steps involved in the contracting procedures.
Develop the scope of work and recognize the implications of a poorly prepared scope.
Discuss the contracting strategy including pricing.
Select contractors more efficiently.
Review the tendering principles and process
: By the end of the program, participants will be able to:
Identify and discuss the major steps involved in the contracting procedures.
Develop the scope of work and recognize the implications of a poorly prepared scope.
Discuss the contracting strategy including pricing.
Select contractors more efficiently.
Review the tendering principles and processEffective Project Management
: By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.
: By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.Handling & Resolving Contractual Claims
: Objectives:
By the end of the program, participants will be able to:
Identify and avoid causes for contractual claims.
Recognize the different types of claims and how to prevent and/or deal with each type.
Understand the different approaches to claims handling including alternative dispute resolution.
Practice and discuss, through a project, all aspects of handling and resolving contractual claims.
: Objectives:
By the end of the program, participants will be able to:
Identify and avoid causes for contractual claims.
Recognize the different types of claims and how to prevent and/or deal with each type.
Understand the different approaches to claims handling including alternative dispute resolution.
Practice and discuss, through a project, all aspects of handling and resolving contractual claims.Managing Project Teams - Contracts and Projects
: Understand how organizational structures influence projects.
Develop an understanding of the various relationships that must be simultaneously managed by a project manager.
Demonstrate the construction of project logic models.
Describe the resources that may be required for the successful completion of a project.
Practice general management skills needed to get the best team and lead them through a successful project.
Get the right message at the right time through planning and careful tracking of stakeholder communication on the project.
To develop an understanding of how a project implementation may be controlled.
: Understand how organizational structures influence projects.
Develop an understanding of the various relationships that must be simultaneously managed by a project manager.
Demonstrate the construction of project logic models.
Describe the resources that may be required for the successful completion of a project.
Practice general management skills needed to get the best team and lead them through a successful project.
Get the right message at the right time through planning and careful tracking of stakeholder communication on the project.
To develop an understanding of how a project implementation may be controlled.Managing Projects Using Microsoft Project - Contracts and Projects
: Practice the basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards.
Understand and apply project management tools and techniques to deliver the projects on time and within budget.
Use Microsoft Project as a planning, tracking, and reporting tool.
Identify the capabilities of Microsoft Project in scheduling, costing, resource allocating, and analyzing the progress of the project.
: Practice the basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards.
Understand and apply project management tools and techniques to deliver the projects on time and within budget.
Use Microsoft Project as a planning, tracking, and reporting tool.
Identify the capabilities of Microsoft Project in scheduling, costing, resource allocating, and analyzing the progress of the project.Managing Time and Cost of Projects - Contracts and Projects
: Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards.
Focus on time and cost management.
Learn different methods of constructing project diagrams, schedules and plans.
Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
Identify different methods for cost estimation and project budgeting and capital budgeting.
Obtain an in-depth information on earned value analysis.
: Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards.
Focus on time and cost management.
Learn different methods of constructing project diagrams, schedules and plans.
Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
Identify different methods for cost estimation and project budgeting and capital budgeting.
Obtain an in-depth information on earned value analysis.Negotiating Contracts Effectively - Contracts and Projects
: Recognize the importance of developing a solid scope of work and the implications of failing to do so.
Recognize when to negotiate, as opposed to tendering.
Plan and conduct several contract-related negotiations.
Use communication and planning skills that will allow reaching a win-win outcome.
Successfully negotiate contractual claims and change orders.
: Recognize the importance of developing a solid scope of work and the implications of failing to do so.
Recognize when to negotiate, as opposed to tendering.
Plan and conduct several contract-related negotiations.
Use communication and planning skills that will allow reaching a win-win outcome.
Successfully negotiate contractual claims and change orders.Preparation for Project Management Professional Certification - Contracts and Projects
: Get a jump start to prepare for the PMP exam.
Understand how to manage a project in compliance with the Project Management Institute (PMI) standards.
Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities
Recognize Project Management Book of Knowledge PMBOK and PMP exam more...
: Get a jump start to prepare for the PMP exam.
Understand how to manage a project in compliance with the Project Management Institute (PMI) standards.
Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities
Recognize Project Management Book of Knowledge PMBOK and PMP exam Project Management Skills
: Objectives:
By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.
: Objectives:
By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.Project Management Skills - Contracts and Projects
: By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.
: By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while managing projects.
Plan to deal and work with the problems and constraints related to managing projects in the Arab World.Resolving Contractual Claims - Contracts and Projects
: Identify and avoid causes for contractual claims and change orders.
Recognize the different types of claims and how to prevent and/ or deal with each type.
Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation.
Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.
Customer Service
: Identify and avoid causes for contractual claims and change orders.
Recognize the different types of claims and how to prevent and/ or deal with each type.
Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation.
Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.Call Center Management Skills
: Objectives:
By the end of the program, participants will be able to:
Identify and solve common call center problems.
Acquire higher productivity from call center operators.
Apply the skills required by a call center manager.
: Objectives:
By the end of the program, participants will be able to:
Identify and solve common call center problems.
Acquire higher productivity from call center operators.
Apply the skills required by a call center manager.Certified Customer Service Executive - Customer Service
: Understand the importance of a customer service culture in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Understand the process of managing a customer complaint system.
Agree and practice strategies for service recovery aimed at regaining customer loyalty.
Analyze basic behavioral patterns of different customer personalities and the best way to deal with them.
: Understand the importance of a customer service culture in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Understand the process of managing a customer complaint system.
Agree and practice strategies for service recovery aimed at regaining customer loyalty.
Analyze basic behavioral patterns of different customer personalities and the best way to deal with them.Customer Service Excellence
: By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Agree on a strategy to recover from major setbacks and regain the loyalty of customers.
: By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Agree on a strategy to recover from major setbacks and regain the loyalty of customers.Customer Service Excellence: How to win & keep customers
: Objectives:
By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting them.
Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.
: Objectives:
By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting them.
Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.Customer Service Mindset - Customer Service
: Analyze basic behavioral patterns of different customer personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of developing it within their organization.
: Analyze basic behavioral patterns of different customer personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of developing it within their organization.Implementing and Managing a Customer Complaints System
: This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s performance.Learn to develop an effective customer feedback system.'
: This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s performance.Learn to develop an effective customer feedback system.'Implementing and Managing a Customer Complaints System - Dubai
: By the end of the program, participants will be able to:
Understand the concepts and importance of customer feedback.
Understand the flow of customer feedback in an organization.
Learn to use customer feedback to enhance the organization a a s performance.
Learn to develop an effective customer feedback system.
: By the end of the program, participants will be able to:
Understand the concepts and importance of customer feedback.
Understand the flow of customer feedback in an organization.
Learn to use customer feedback to enhance the organization a a s performance.
Learn to develop an effective customer feedback system.The Customer Service Mindset
: Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of developing it within their organization.
: Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of developing it within their organization.The Customer Service Mindset
: This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of developing it within their organization.'
Finance & Accounting
: This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of developing it within their organization.'Advanced Business and Financial Modeling Using Excel - Finance and Accounting
: Improve their modeling skills using excel 2007.
Boost productivity by practicing hands-on advanced Excel tools.
Become skilled at VBA and MACROS to automate and manage tasks efficiently.
Develop dynamic and interactive business models.
Enhance business reporting and charting skills.
: Improve their modeling skills using excel 2007.
Boost productivity by practicing hands-on advanced Excel tools.
Become skilled at VBA and MACROS to automate and manage tasks efficiently.
Develop dynamic and interactive business models.
Enhance business reporting and charting skills.Certified Accounts Assistant - Dubai Abu Dhabi
: By the end of the program, participants will be able to:
Understand the cycle of accounting.
Learn how accounting affects their day-to-day business.
Learn the components of financial statements.
Perform the accounting closing cycle.
Get up to date with accounting terminology that will enable them to perform more effectively at work.
: By the end of the program, participants will be able to:
Understand the cycle of accounting.
Learn how accounting affects their day-to-day business.
Learn the components of financial statements.
Perform the accounting closing cycle.
Get up to date with accounting terminology that will enable them to perform more effectively at work.Certified Fixed Assets Professional
: Objectives:
By the end of the program, participants will be able to:
Learn up-to-date rules covering the managing and accounting for fixed assets.
Gain knowledge of depreciation management techniques and how they affect your operations.
Be able to correctly recognize and measure fixed assets.
Report fixed assets accurately by adhering to internationally recognized conventions.
Understand how to manage disposals, impairment, sales, and exchange of assets.
: Objectives:
By the end of the program, participants will be able to:
Learn up-to-date rules covering the managing and accounting for fixed assets.
Gain knowledge of depreciation management techniques and how they affect your operations.
Be able to correctly recognize and measure fixed assets.
Report fixed assets accurately by adhering to internationally recognized conventions.
Understand how to manage disposals, impairment, sales, and exchange of assets.Certified Fixed Assets Professional - Finance and Accounting
: Learn up-to-date rules covering the managing and accounting for fixed assets.
Gain knowledge of depreciation management techniques and how they affect their operations.
Be able to correctly recognize and measure fixed assets.
Report fixed assets accurately by adhering to internationally recognized conventions.
Understand how to manage disposals, impairment, sales, and exchange of assets.
: Learn up-to-date rules covering the managing and accounting for fixed assets.
Gain knowledge of depreciation management techniques and how they affect their operations.
Be able to correctly recognize and measure fixed assets.
Report fixed assets accurately by adhering to internationally recognized conventions.
Understand how to manage disposals, impairment, sales, and exchange of assets.Corporate Governance Transparency and Accountability - Finance and Accounting
: Demystify the fundamental significance of corporate governance.
Understand corporate governance structures and risk management policies.
Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.
Put into operations new strategies to improve their corporate performance.
Learn and apply corporate governance best practices.
: Demystify the fundamental significance of corporate governance.
Understand corporate governance structures and risk management policies.
Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.
Put into operations new strategies to improve their corporate performance.
Learn and apply corporate governance best practices.Cost Management Fundamentals and Techniques - Dubai
: By the end of the program, participants will be able to:
Learn the importance of analyzing and managing costs.
Understand Activity-Based Management ABM.
Appreciate the importance of process costing and cost allocation.
Develop important tools for planning and decision making.
Evaluate and manage performance through strategic cost management.
: By the end of the program, participants will be able to:
Learn the importance of analyzing and managing costs.
Understand Activity-Based Management ABM.
Appreciate the importance of process costing and cost allocation.
Develop important tools for planning and decision making.
Evaluate and manage performance through strategic cost management.Designing and Delivering Successful Financial Presentations - Finance and Accounting
: Learn how to plan a financial presentation.
Make use of visual aids to deliver powerful financial presentations.
Enhance the image of their financial reports.
Practice hands-on live presentations.
Deliver financial messages in a concise, accurate and timely manner.
: Learn how to plan a financial presentation.
Make use of visual aids to deliver powerful financial presentations.
Enhance the image of their financial reports.
Practice hands-on live presentations.
Deliver financial messages in a concise, accurate and timely manner.Effective Budgeting & Cost Control
: Objectives:
By the end of the program, participants will be able to:
See how the budget relates to the two key financial statements: balance sheet and income statement.
Prepare a budget consistent with the organization's strategic plan.
Use appropriate estimation techniques in the development of revenue and expense budgets.
Identify all the appropriate costs to be included in a capital expenditure proposal.
Analyze management cost reports and take corrective action.
: Objectives:
By the end of the program, participants will be able to:
See how the budget relates to the two key financial statements: balance sheet and income statement.
Prepare a budget consistent with the organization's strategic plan.
Use appropriate estimation techniques in the development of revenue and expense budgets.
Identify all the appropriate costs to be included in a capital expenditure proposal.
Analyze management cost reports and take corrective action.Effective Budgeting and Cost Control for Finance
: By the end of the program, participants will be able to:
See how the budget relates to the two key financial statements: balance sheet and income statement.
Prepare a budget consistent with the organizational strategic plan.
Use appropriate estimation techniques in the development of revenue and expense budgets.
Identify all the appropriate costs to be included in a capital expenditure proposal.
Analyze management cost reports and take corrective action.
: By the end of the program, participants will be able to:
See how the budget relates to the two key financial statements: balance sheet and income statement.
Prepare a budget consistent with the organizational strategic plan.
Use appropriate estimation techniques in the development of revenue and expense budgets.
Identify all the appropriate costs to be included in a capital expenditure proposal.
Analyze management cost reports and take corrective action.Essential Skills for Professional Financial Managers
: Objectives:
By the end of the program, participants will be able to:
Gain knowledge of essential skills to enhance our ability to run the Finance Department.
Manage finance functions in an organized and professional manner.
Understand the reporting requirements for the Finance Department.
Become skilled at important personal organization, staffing and time management skills.
Apply finance policies and procedures to add-value and communicate effectively with other departments.
: Objectives:
By the end of the program, participants will be able to:
Gain knowledge of essential skills to enhance our ability to run the Finance Department.
Manage finance functions in an organized and professional manner.
Understand the reporting requirements for the Finance Department.
Become skilled at important personal organization, staffing and time management skills.
Apply finance policies and procedures to add-value and communicate effectively with other departments.Finance Skills for Non-Finance Professionals
: By the end of the program, participants will be able to:
Learn the functions of financial management.
Understand the four key financial statements: balance sheet, income, cash flow and changes in ownersa equity.
Interpret the financial health of a company or profit center.
Master capital budgeting and cost-volume-profit analysis.
Use financial information to manage the business or their departments.
: By the end of the program, participants will be able to:
Learn the functions of financial management.
Understand the four key financial statements: balance sheet, income, cash flow and changes in ownersa equity.
Interpret the financial health of a company or profit center.
Master capital budgeting and cost-volume-profit analysis.
Use financial information to manage the business or their departments.Financial Accounting and Reporting - Finance and Accounting
: Understand important financial accounting topics and how to report them on the financial statements.
Properly account for assets, liabilities, revenues and expenses.
Understand the annual report, management responsibilities for financial statements and auditors a a opinion.
Fully understand the structure, presentation and disclosure of the financial statements.
Interpret and report income and balance sheet accounts.
: Understand important financial accounting topics and how to report them on the financial statements.
Properly account for assets, liabilities, revenues and expenses.
Understand the annual report, management responsibilities for financial statements and auditors a a opinion.
Fully understand the structure, presentation and disclosure of the financial statements.
Interpret and report income and balance sheet accounts.Fundamentals of Mergers and Acquisitions - Finance and Accounting
: Build a common vocabulary of the field of Mergers and Acquisitions.
Understand the strategies and guiding principles related to Mergers and Acquisitions.
Appreciate and apply the concept of due diligence.
Learn the important roles of M&A valuations and deal design.
Gain knowledge of how to negotiate an M&A deal.
: Build a common vocabulary of the field of Mergers and Acquisitions.
Understand the strategies and guiding principles related to Mergers and Acquisitions.
Appreciate and apply the concept of due diligence.
Learn the important roles of M&A valuations and deal design.
Gain knowledge of how to negotiate an M&A deal.Generally Accepted Accounting Principles GAAP and 2009 Update - Finance and Accounting
: Explain and interpret Generally Accepted Accounting Principles.
Interpret accounting treatment for assets, liabilities, and owners a a equity transactions.
Apply Accounting Principles in developing financial statements.
Analyze specialized accounting transactions.
Use practical guidance to prepare Financial Statements in accordance with GAAP.
: Explain and interpret Generally Accepted Accounting Principles.
Interpret accounting treatment for assets, liabilities, and owners a a equity transactions.
Apply Accounting Principles in developing financial statements.
Analyze specialized accounting transactions.
Use practical guidance to prepare Financial Statements in accordance with GAAP.Intermediate Accounting - Dubai
: By the end of the program, participants will be able to:
Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.
: By the end of the program, participants will be able to:
Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.Intermediate Accounting Managing Business Transactions - Finance and Accounting
: Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.
: Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.Intermediate Accounting: Managing Business Transactions
: Objectives:
By the end of the program, participants will be able to:
Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.
: Objectives:
By the end of the program, participants will be able to:
Understand the balance sheet and financial disclosures.
Learn the importance of the income statement and statement of cash flow.
Have a clear comprehension of asset measurement and recognition.
Analyze and understand various investment classes.
Perform liability and equity measurements and disclosures.International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting
: Adopt the language of accounting and finance.
Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting.
Understand the basic principles of assets, liabilities and owners a a equity.
Effectively interpret accounting transactions according to IFRS.
Demystify the interpretation of financial statements and reports.
: Adopt the language of accounting and finance.
Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting.
Understand the basic principles of assets, liabilities and owners a a equity.
Effectively interpret accounting transactions according to IFRS.
Demystify the interpretation of financial statements and reports.Mastering Business and Financial Modeling - Abu Dhabi Dubai
: By the end of the program, participants will be able to:
Use Microsoft Excel in business finance more effectively.
Perform analysis and evaluation to assist in enhancing the decision making process.
Understand and create pivot tables and pivot charts.
Analyze business data in no time.
Prepare business and flash reports to senior management.
: By the end of the program, participants will be able to:
Use Microsoft Excel in business finance more effectively.
Perform analysis and evaluation to assist in enhancing the decision making process.
Understand and create pivot tables and pivot charts.
Analyze business data in no time.
Prepare business and flash reports to senior management.Reading Interpreting and Analyzing Financial Statements - Finance and Accounting
: Understand the framework of financial statements analysis.
Become skilled at the foundations of ratio and financial analysis.
Carry out company and industry analysis.
Implement the six-step process in financial statement analysis.
Analyze real-life financial statements from companies traded on the GCC stock markets.
: Understand the framework of financial statements analysis.
Become skilled at the foundations of ratio and financial analysis.
Carry out company and industry analysis.
Implement the six-step process in financial statement analysis.
Analyze real-life financial statements from companies traded on the GCC stock markets.Strategic Finance for Senior Management - Finance and Accounting
: Develop an understanding of the macro finance picture of company goals and objectives.
Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis.
Learn international finance in this globally structured financial economy.
Become acquainted with Bond, Stock, and Foreign Exchange markets.
Grasp knowledge of investment management as a tool to maximize shareholder wealth.
Understand the importance of mergers and acquisitions in creating value for the firm.
Discover the new trends in corporate governance and the importance of transparency to their organizational success.
Finance Accounting
Certified Accounts Assistant
: This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology that will enable them to perform more effectively at work.'
: This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology that will enable them to perform more effectively at work.'Certified Financial Professional
: ' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive bottom line results. Perform cost of capital calculation and cash flow analysis. Manage their working capital effectively. Understand the tools used in the investment decision process. '
Certified Fixed Assets Professional
: This program is designed for Fixed assets professional, including; supervisors, account managers, purchasing and facility supervisors and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain knowledge of depreciation management techniques and how they affect their operations.Be able to correctly recognize and measure fixed assets.Report fixed assets accurately by adhering to more...
: This program is designed for Fixed assets professional, including; supervisors, account managers, purchasing and facility supervisors and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain knowledge of depreciation management techniques and how they affect their operations.Be able to correctly recognize and measure fixed assets.Report fixed assets accurately by adhering to more...Chartered Financial Analyst CFA Level 1 Intensive Review
: This program is designed for Portfolio and treasury professionals, bankers, finance controllers, treasurers, chief financial officers and professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills that are important to their investment career.Get up to speed with the tools and inputs for investment valuation and management.Learn the principles and practices of asset valuation and analysis.Understand what is meant by portfolio management and performance presentation.'
: This program is designed for Portfolio and treasury professionals, bankers, finance controllers, treasurers, chief financial officers and professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills that are important to their investment career.Get up to speed with the tools and inputs for investment valuation and management.Learn the principles and practices of asset valuation and analysis.Understand what is meant by portfolio management and performance presentation.'Corporate Governance Transparency and Accountability
: This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management policies.Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.Put into operations new strategies to improve their corporate performance.Learn and apply corporate governance best practices.'
: This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management policies.Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.Put into operations new strategies to improve their corporate performance.Learn and apply corporate governance best practices.'Cost Management Strategies for Business Decisions
: This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based Management ABM.Appreciate the importance of process costing and cost allocation.Develop important tools for planning and decision making.Evaluate and manage performance through strategic cost management.'
: This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based Management ABM.Appreciate the importance of process costing and cost allocation.Develop important tools for planning and decision making.Evaluate and manage performance through strategic cost management.'Effective Budgeting and Cost Control
: This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'
: This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'Effective Budgeting and Cost Control
: This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'
: This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'Effective Budgeting and Cost Control
: ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take corrective action. '
Effective Budgeting and Cost Control
: ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take corrective action. '
Efficient Finance and Accounting Operations
: This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...
: This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...Efficient Finance and Accounting Operations
: This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...
: This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...Efficient Finance and Accounting Operations
: ' This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial more...
Finance for Non-Finance Professionals
: This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'
: This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'Finance for Non-Finance Professionals
: This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'
: This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'Finance for Non-Finance Professionals
: ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments. '
Finance for Non-Finance Professionals
: ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments. '
Financial Accounting and Reporting
: This program is designed for Professionals in the field of finance and accounting, accountants at all levels seeking to enhance practical finance and accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management more...
: This program is designed for Professionals in the field of finance and accounting, accountants at all levels seeking to enhance practical finance and accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management more...Generally Accepted Accounting Principles GAAP 2008 Update
: ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity transactions. Apply Accounting Principles in developing financial statements. Analyze specialized accounting transactions. Use practical guidance to prepare more...
International Financial Reporting Standards IFRS 2008 Update
: This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity.Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports.'
: This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity.Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports.'Investment Analysis and Portfolio Management
: This program is designed for Professionals in the fields of Finance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and more...
: This program is designed for Professionals in the fields of Finance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and more...Mastering Business and Financial Modeling using Excel
: This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...
: This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...Mastering Business and Financial Modeling using Excel
: This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...
: This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...Mastering Business and Financial Modeling using Excel
: ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision more...
Principles of Accounting An Introduction to Concepts Uses and Methods
: This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE s.Learn the importance of accounting in running businesses.Understand the accounting cycle.Perform hands-on analysis and recognition of accounting transactions.Account for assets, liabilities and equities.Effectively prepare balance sheets and income statements.'
: This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE s.Learn the importance of accounting in running businesses.Understand the accounting cycle.Perform hands-on analysis and recognition of accounting transactions.Account for assets, liabilities and equities.Effectively prepare balance sheets and income statements.'Professional Skills for Finance and Accounting
: ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and procedures to add-value and communicate effectively with other departments. '
Reporting and Presentation Skills for Finance and Accounting Professionals
: ' This program is designed for Professionals in the field of finance, accounting, treasury and investment. This program is worth 25 NASBA CPE?s. Learn how to plan a financial presentation. Make use of visual aids to deliver powerful financial presentation. Enhance the image of their financial reports. Practice hands-on live presentations. Deliver financial messages in a concise, accurate and timely manner. '
The Analysis and Use of Financial Statements A Hands-on Approach
: ' This program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Understand the framework of financial statements analysis. Become skilled at the foundations of ratio and financial analysis. Carry out company more...
Human Resources Management
Advanced Compensation Management - Dubai Kuala Lumpur
: By the end of the program, participants will be able to:
Understand the value of performance based reward systems as a business tool and a motivator of employees.
Evaluate the uses and benefits of short and long term incentives.
Match compensation systems and organization culture.
Stay up to date with trends in compensation.
: By the end of the program, participants will be able to:
Understand the value of performance based reward systems as a business tool and a motivator of employees.
Evaluate the uses and benefits of short and long term incentives.
Match compensation systems and organization culture.
Stay up to date with trends in compensation.Advanced Recruitment and Selection Skills - Human Resources Management
: Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function.
Design assessment centers for use in the selection of candidates.
Conduct interviews using job profiles and competency models.
Produce an interview report which accurately describes the outcome of an interview.
Learn the basics of employment offers, induction and orientation of new employees.
Conduct exit interviews aimed at minimizing turnover and improving efficiency of selection.
: Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function.
Design assessment centers for use in the selection of candidates.
Conduct interviews using job profiles and competency models.
Produce an interview report which accurately describes the outcome of an interview.
Learn the basics of employment offers, induction and orientation of new employees.
Conduct exit interviews aimed at minimizing turnover and improving efficiency of selection.Basics of Human Resources Management
: Objectives:
By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation of training.
Learn the roles and responsibilities of human resources specialits in designing and implementing a performance management system in their organization.
Understanding the basics of compensation and benefits and list the main components of a competitive compensation system.
: Objectives:
By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation of training.
Learn the roles and responsibilities of human resources specialits in designing and implementing a performance management system in their organization.
Understanding the basics of compensation and benefits and list the main components of a competitive compensation system.Career Development & Succession Planning
: Objectives:
By the end of the program, participants will be able to:
List the major advantages and common benefits to career development.
Understand how career development systems are aligned with other HR functions.
Define the roles of all stakeholders in promoting a development culture.
Design Individual Development Programs (IDPs) and implement systematic career development systems.
: Objectives:
By the end of the program, participants will be able to:
List the major advantages and common benefits to career development.
Understand how career development systems are aligned with other HR functions.
Define the roles of all stakeholders in promoting a development culture.
Design Individual Development Programs (IDPs) and implement systematic career development systems.Certified Compensation and Benefits Professional - Human Resources Management
: Define and clearly understand the importance of compensation to the overall aims of human resources management.
Examine and comment on the benefits of job evaluation and choose an appropriate system.
Understand regional compensation practice.
List the principle steps in designing a compensation survey and answer the question, why is job matching critical to the success of any compensation survey?
: Define and clearly understand the importance of compensation to the overall aims of human resources management.
Examine and comment on the benefits of job evaluation and choose an appropriate system.
Understand regional compensation practice.
List the principle steps in designing a compensation survey and answer the question, why is job matching critical to the success of any compensation survey?Certified Job Evaluation Professional - Human Resources Management
: Master the basic principles of job evaluation.
Understand and evaluate jobs using the three basic methods of job evaluation.
Evaluate jobs using two of the major job evaluation systems in use within the region.
Gain an understanding of the importance of effective administration of job evaluation systems.
: Master the basic principles of job evaluation.
Understand and evaluate jobs using the three basic methods of job evaluation.
Evaluate jobs using two of the major job evaluation systems in use within the region.
Gain an understanding of the importance of effective administration of job evaluation systems.Compensation and Benefits - Human Resources Management
: Understand the basic principles and major elements of compensation.
Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys.
Determine and explain what makes up a sound and effective compensation and benefits program.
Design a salary structure and related policies.
Design and carry out a compensation survey.
: Understand the basic principles and major elements of compensation.
Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys.
Determine and explain what makes up a sound and effective compensation and benefits program.
Design a salary structure and related policies.
Design and carry out a compensation survey.Competency-Based Human Resources Management - Kuala Lumpur Dubai
: By the end of the program, participants will be able to:
Define competencies, their history and the important role they play in Human Resources and the organization.
Analyze the main components of a competency, the differences between each and their relevance to HR processes.
Learn where competencies come from and apply the main steps in designing competency frameworks and models.
Apply competencies in the recruitment and selection processes.
Learn how to use competencies for identifying training needs.
Use competencies and behavioral indicators to design performance appraisal systems.
: By the end of the program, participants will be able to:
Define competencies, their history and the important role they play in Human Resources and the organization.
Analyze the main components of a competency, the differences between each and their relevance to HR processes.
Learn where competencies come from and apply the main steps in designing competency frameworks and models.
Apply competencies in the recruitment and selection processes.
Learn how to use competencies for identifying training needs.
Use competencies and behavioral indicators to design performance appraisal systems.Designing a Performance Based Rewards System - HR Management
: Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options.
Design the system including all related documentation.
Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.
: Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options.
Design the system including all related documentation.
Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi
: By the end of the program, participants will be able to:
Define metrics and the role they play in measuring the effectiveness of Human Resources.
Differentiate between hard and soft metrics in human resources.
List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, performance management and human resources
Design a balanced scorecard and/ or a dashboard in order to evaluate the overall contribution of human resources to organizational strategy.
: By the end of the program, participants will be able to:
Define metrics and the role they play in measuring the effectiveness of Human Resources.
Differentiate between hard and soft metrics in human resources.
List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, performance management and human resources
Design a balanced scorecard and/ or a dashboard in order to evaluate the overall contribution of human resources to organizational strategy.Human Resources Management - Advanced Training
: By the end of the program, participants will be able to:
Define human resources and its main functions.
Define the link between business strategies and Human Resources.
Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention.
Evaluate the results of Training & Development through the use of Key Performance Indicators.
List the main types of performance management and appraisal rating systems and how and when to use each.
Explain the current trends in Human Resources and discuss the future of HR professionals in light of these trends.
: By the end of the program, participants will be able to:
Define human resources and its main functions.
Define the link between business strategies and Human Resources.
Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention.
Evaluate the results of Training & Development through the use of Key Performance Indicators.
List the main types of performance management and appraisal rating systems and how and when to use each.
Explain the current trends in Human Resources and discuss the future of HR professionals in light of these trends.Human Resources Management - Riyadh, Dubai, Kuala Lumpur
: By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of training and development and how T & D works from identification of training needs to evaluation of training.
Learn the roles and responsibilities of human resources in designing and implementing a performance management system.
Learn the career options available for HR professionals and examine the best ways forward in light of these options.
: By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of training and development and how T & D works from identification of training needs to evaluation of training.
Learn the roles and responsibilities of human resources in designing and implementing a performance management system.
Learn the career options available for HR professionals and examine the best ways forward in light of these options.Human Resources Policies and Procedures - Human Resources Management
: Understand the importance of planning in the human resources function.
Understand the purpose/ usefulness of human resources policies and procedures.
Understand how to develop human resources policies and procedures.
: Understand the importance of planning in the human resources function.
Understand the purpose/ usefulness of human resources policies and procedures.
Understand how to develop human resources policies and procedures.Job Analysis & Job Description
: Objectives:
By the end of the program, participants will be able to:
Understand the importance of job descriptions in the wider context of Human Resources.
Carry out job analysis to obtain information for the preparation of job descriptions and other purposes.
Write job descriptions.
: Objectives:
By the end of the program, participants will be able to:
Understand the importance of job descriptions in the wider context of Human Resources.
Carry out job analysis to obtain information for the preparation of job descriptions and other purposes.
Write job descriptions.Job Analysis and Job Description - Human Resources Management
: Understand the importance of job descriptions in the wider context of human resources.
Carry out job analysis to obtain information for the preparation of job descriptions and other purposes.
Write job descriptions to cover the wider requirements of human resources.
: Understand the importance of job descriptions in the wider context of human resources.
Carry out job analysis to obtain information for the preparation of job descriptions and other purposes.
Write job descriptions to cover the wider requirements of human resources.Nationalization Attracting and Retaining Nationals - HR Management
: Determine the main sources for attracting and hiring nationals in the region.
Define the recruitment & selection processes best used for selecting nationals.
List the main criteria best used for assessing nationals.
Design an induction program for newly hired nationals.
Use the right techniques for evaluating nationals at the end of their induction/ probation period.
: Determine the main sources for attracting and hiring nationals in the region.
Define the recruitment & selection processes best used for selecting nationals.
List the main criteria best used for assessing nationals.
Design an induction program for newly hired nationals.
Use the right techniques for evaluating nationals at the end of their induction/ probation period.Organization Development and Effective Workforce Management - Human Resources
: Understand the fundamentals of how businesses work and the importance of organization management.
Develop organization structures to meet varying business needs.
Understand the process of forecasting ongoing requirements, and the development of action plans.
Understand the importance of succession planning to continued business success.
: Understand the fundamentals of how businesses work and the importance of organization management.
Develop organization structures to meet varying business needs.
Understand the process of forecasting ongoing requirements, and the development of action plans.
Understand the importance of succession planning to continued business success.Organizational Surveys Concept to Completion - Human Resources Management
: Design and carry out different types of surveys.
Equip their organizations with the means to obtain and effectively use data to drive change.
: Design and carry out different types of surveys.
Equip their organizations with the means to obtain and effectively use data to drive change.Performance Management - Human Resources Management
: Explain performance management definitions, aims and developments.
Learn how to use tangible and intangible measures of performance.
Learn how to set business based objectives including SMART targets and measures.
Understand the performance management cycle and how to manage it.
Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs.
: Explain performance management definitions, aims and developments.
Learn how to use tangible and intangible measures of performance.
Learn how to set business based objectives including SMART targets and measures.
Understand the performance management cycle and how to manage it.
Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs.Professional Certificate in Selection Interviewing
: Objectives:
By the end of the program, participants will be able to:
Define the importance of interviewing as a method of selection.
Learn the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.
: Objectives:
By the end of the program, participants will be able to:
Define the importance of interviewing as a method of selection.
Learn the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.Recruitment Interviewing and Selection Skills - Human Resources Management
: Define recruitment, list its main steps and learn the best methods for attracting qualified candidates.
Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each.
Learn the main types of selection interviews and when and how to use each.
Prepare and conduct a probing interview for any level in the organization and use the data collected from the interview for selection purposes.
: Define recruitment, list its main steps and learn the best methods for attracting qualified candidates.
Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each.
Learn the main types of selection interviews and when and how to use each.
Prepare and conduct a probing interview for any level in the organization and use the data collected from the interview for selection purposes.The Certified Interviewer - Human Resources Management
: Define the importance of interviewing as a method of selection.
Learn the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.
Human Resources Mgmt
: Define the importance of interviewing as a method of selection.
Learn the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.Advanced Human Resources Management
: This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools and techniques for improving employee job more...
: This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools and techniques for improving employee job more...Organization and Manpower Management
: This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of forecasting ongoing requirements, and the development of action plans.Understand the importance of succession planning to continued business success.'
: This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of forecasting ongoing requirements, and the development of action plans.Understand the importance of succession planning to continued business success.'Professional Certificate in Selection Interviewing
: This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection interviews and when and how to use each.Design an interview guide and use it in order to collect code-able data from interviewees.Use probing techniques designed to uncover behavioral characteristics of applicants.Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.'
Information Technology
: This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection interviews and when and how to use each.Design an interview guide and use it in order to collect code-able data from interviewees.Use probing techniques designed to uncover behavioral characteristics of applicants.Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.'Managing your IT Projects Successfully
: This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'
: This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'Managing your IT Projects Successfully
: This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'
: This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'Managing Your IT Projects Successfully - Information Technology
: Master fundamental project management skills, concepts and techniques.
Link project goals and objectives to stakeholders needs in a clear and compelling manner.
Set realistic measurable objectives and estimate project costs and schedules using proven techniques.
Develop work breakdown structures and establish an effective project control and monitoring process.
: Master fundamental project management skills, concepts and techniques.
Link project goals and objectives to stakeholders needs in a clear and compelling manner.
Set realistic measurable objectives and estimate project costs and schedules using proven techniques.
Develop work breakdown structures and establish an effective project control and monitoring process.Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology
: Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs.
Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations.
Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007.
Learn how to create, format, organize, review, and share documents in Word 2007.
Learn how to create, deliver, and present powerful business presentations.
Interpersonal Skills
: Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs.
Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations.
Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007.
Learn how to create, format, organize, review, and share documents in Word 2007.
Learn how to create, deliver, and present powerful business presentations.Advanced Negotiation Skills
: This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'
: This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'Advanced Negotiation Skills
: This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'
: This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'Creative Problem Solving and Decision Making
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'Creative Problem Solving and Decision Making
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'Creative Problem Solving and Decision Making
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'Creative Problem Solving and Decision Making
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
: This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'Creative Thinking Techniques
: This program is designed for Supervisors, managers, team and project leaders, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory power. This program is worth 15 NASBA CPE s.Determine their potential for creativity and innovation.Apply the creative thinking skills and methods in various work-related situations.Practice thinking in non-conventional ways thinking out of the box using more...
: This program is designed for Supervisors, managers, team and project leaders, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory power. This program is worth 15 NASBA CPE s.Determine their potential for creativity and innovation.Apply the creative thinking skills and methods in various work-related situations.Practice thinking in non-conventional ways thinking out of the box using Emotional Intelligence Strategies for Success
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'Emotional Intelligence Strategies for Success
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'Emotional Intelligence Strategies for Success
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
: This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'High Performance Teams
: This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'
: This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'High Performance Teams
: This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'
: This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'Managing Conflict Power through Influence
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'Managing Conflict Power through Influence
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'Managing Conflict Power through Influence
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
: This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life
: 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'
: 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life
: 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'
: 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'Self Time and Stress Management
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'Self Time and Stress Management
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'Self Time and Stress Management
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
: This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'Speed Reading Training Dubai: Techniques for Highly Effective People
: 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, emails and all business reading more effectively.'
: 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, emails and all business reading more effectively.'Win-Win Negotiation Skills
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'Win-Win Negotiation Skills
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'Win-Win Negotiation Skills
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'Win-Win Negotiation Skills
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
Interpersonal Skills & Self Development
: This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'Advanced Negotiation Skills
: Objectives:
By the end of the program, participants will be able to:
Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.
Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.
Identify their own approach to resolving conflict, building trust and respect business ethics.
: Objectives:
By the end of the program, participants will be able to:
Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.
Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.
Identify their own approach to resolving conflict, building trust and respect business ethics.Certified Team Leader - Interpersonal Skills
: By the end of the program, participants will be able to:
Promote trust and rapport by exploring team player style and how it responds to team values.
Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team.
Examine the work practices of high performing teams.
Gain new insights into creating a motivating team environment.
Implement sustainable strategies for a motivated team.
Develop strategies for dealing with a team and accepting changes within.
: By the end of the program, participants will be able to:
Promote trust and rapport by exploring team player style and how it responds to team values.
Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team.
Examine the work practices of high performing teams.
Gain new insights into creating a motivating team environment.
Implement sustainable strategies for a motivated team.
Develop strategies for dealing with a team and accepting changes within.Creative Problem Solving and Decision Making - Interpersonal Skills
: Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.
: Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.Creative Thinking Techniques
: Objectives:
By the end of the program, participants will be able to:
Determine their potential for creativity and innovation.
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
"Recollect and retrieve" memorized information easily and quickly
: Objectives:
By the end of the program, participants will be able to:
Determine their potential for creativity and innovation.
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
"Recollect and retrieve" memorized information easily and quicklyEmotional Intelligence - Strategies for Success
: By the end of the program, participants will be able to:
Understand the nature and theories underlying Emotional Intelligence EI.
Define the various EI competencies and identify areas for improvement as needed.
Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.
Determine the impact of different leadership styles and their associated competencies on organizational climate.
: By the end of the program, participants will be able to:
Understand the nature and theories underlying Emotional Intelligence EI.
Define the various EI competencies and identify areas for improvement as needed.
Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.
Determine the impact of different leadership styles and their associated competencies on organizational climate.Enhancing Your Creativity - Interpersonal Skills
: By the end of the program, participants will be able to:
Determine their potential for creativity and innovation
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
Recollect and retrieve memorized information easily and quickly.
: By the end of the program, participants will be able to:
Determine their potential for creativity and innovation
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
Recollect and retrieve memorized information easily and quickly.High Performance Teams - Dubai Riyadh
: By the end of the program, participants will be able to:
Identify team strengths and blind spots after analyzing their personal styles and preferences.
Distinguish between groups and teams and list the major characteristics of effective teams.
Make decisions by consensus through participating in a number of team building activities
Managing Conflict: Power through Influence
: Training Objectives:
By the end of the career training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
: Training Objectives:
By the end of the career training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.Speed Reading Techniques for Highly Effective People
: Training Objectives:
By the end of the career training program, participants will be able to:
Use advanced reading and comprehension skills.
Read better and faster and concentrate more effectively.
Get what they want and need from reading in less time.
Comprehend and retain more of what they read.
Know how to read work material, emails and all business reading more effectively.
: Training Objectives:
By the end of the career training program, participants will be able to:
Use advanced reading and comprehension skills.
Read better and faster and concentrate more effectively.
Get what they want and need from reading in less time.
Comprehend and retain more of what they read.
Know how to read work material, emails and all business reading more effectively.Team Building Training Dubai High Performance Teams
: Objectives:
By the end of the program, participants will be able to:
Identify team strengths and blind spots after analyzing their personal styles and preferences.
Distinguish between groups and teams and list the major characteristics of effective teams.
Make decisions by consensus through participating in a number of team building activities.
: Objectives:
By the end of the program, participants will be able to:
Identify team strengths and blind spots after analyzing their personal styles and preferences.
Distinguish between groups and teams and list the major characteristics of effective teams.
Make decisions by consensus through participating in a number of team building activities.Training Your Mind for Success with NLP - Interpersonal Skills
: By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming (NLP) and its relevance at work
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.
Understand the law of attraction and how to attract more of what they want.
: By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming (NLP) and its relevance at work
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.
Understand the law of attraction and how to attract more of what they want.Win-Win Negotiation Skills - Dubai Jeddah
: By the end of the program, participants will be able to:
Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles
Plan and conduct (individually and within a team) several negotiations.
Use the 10-point planning format that will allow reaching a win-win outcome
Appreciate and apply (if need be) different negotiating tactics.
Maintenance & Safety
: By the end of the program, participants will be able to:
Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles
Plan and conduct (individually and within a team) several negotiations.
Use the 10-point planning format that will allow reaching a win-win outcome
Appreciate and apply (if need be) different negotiating tactics.Advanced Maintenance Management - Maintenance and Safety
: Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit.
Understand preventive and predictive maintenance as well as TPM and RCM.
Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies.
Distinguish and optimize the special characteristics of maintenance activities in the Arab World.
: Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit.
Understand preventive and predictive maintenance as well as TPM and RCM.
Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies.
Distinguish and optimize the special characteristics of maintenance activities in the Arab World.Certified Maintenance Planner - Maintenance and Safety
: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department.
Learn how to effectively work with others.
Develop an effective work schedule to achieve your goals.
: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department.
Learn how to effectively work with others.
Develop an effective work schedule to achieve your goals.Maintenance Management for Buildings & Facilities
: Objectives:
By the end of the program, participants will be able to:
Understand how to manage effectively building and facilities maintenance.
Structure a cost saving project and determine the required changes.
Set up a work order system, PM procedures and task lists.
Estimate custodial work, conduct craft training and increase the motivation of maintenance staff.
Materials Management
: Objectives:
By the end of the program, participants will be able to:
Understand how to manage effectively building and facilities maintenance.
Structure a cost saving project and determine the required changes.
Set up a work order system, PM procedures and task lists.
Estimate custodial work, conduct craft training and increase the motivation of maintenance staff.Advanced Purchasing and Cost Saving Techniques
: ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function. '
Advanced Purchasing and Cost Saving Techniques - Dubai
: By the end of the program, participants will be able to:
Understand the strategic role of the purchasing department.
Perform accurate supplier evaluation.
Learn the importance of value analysis to purchasing.
Evaluate the performance of the department using proper KPIs.
Improve the efficiency of the purchasing function.
: By the end of the program, participants will be able to:
Understand the strategic role of the purchasing department.
Perform accurate supplier evaluation.
Learn the importance of value analysis to purchasing.
Evaluate the performance of the department using proper KPIs.
Improve the efficiency of the purchasing function.Advanced Warehouse Management
: Identify causes of problems and opportunities for improving warehouse operations.
Develop key performance indicators and benchmark warehouse performance.
Develop a proper framework for selecting a warehouse management system.
Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
Develop a good understanding of some advanced concepts in warehousing; such as, cross docking and product returns.
: Identify causes of problems and opportunities for improving warehouse operations.
Develop key performance indicators and benchmark warehouse performance.
Develop a proper framework for selecting a warehouse management system.
Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
Develop a good understanding of some advanced concepts in warehousing; such as, cross docking and product returns.Basics of Transport Fleet Maintenance
: Objectives:
By the end of the program, participants will be able to:
Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ).
Identify the critical vehicles, mechanics, vendors and drivers costing money.
Apply new ideas to reduce maintenance calls and fuel consumption.
Slash paperwork and improve warranty recovery.
Manage fleet maintenance with efficiency and impact.
: Objectives:
By the end of the program, participants will be able to:
Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ).
Identify the critical vehicles, mechanics, vendors and drivers costing money.
Apply new ideas to reduce maintenance calls and fuel consumption.
Slash paperwork and improve warranty recovery.
Manage fleet maintenance with efficiency and impact.Certified Purchasing Professional
: Objectives:
By the end of the program, participants will be able to:
Learn the important organizational role of the purchasing department.
Conduct accurate supplier analysis.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.
Improve the efficiency of buying goods and services.
: Objectives:
By the end of the program, participants will be able to:
Learn the important organizational role of the purchasing department.
Conduct accurate supplier analysis.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.
Improve the efficiency of buying goods and services.Certified Purchasing Professional
: ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. '
Certified Purchasing Professional
: ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. '
Certified Purchasing Professional - Dubai
: By the end of the program, participants will be able to:
Learn the important organizational role of the purchasing department.
Acquire the proper negotiation techniques with suppliers.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.
: By the end of the program, participants will be able to:
Learn the important organizational role of the purchasing department.
Acquire the proper negotiation techniques with suppliers.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.Certified Purchasing Professional - Materials Management
: Learn the important organizational role of the purchasing department.
Acquire the proper negotiation techniques with suppliers.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.
: Learn the important organizational role of the purchasing department.
Acquire the proper negotiation techniques with suppliers.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.Evaluating & Rating Suppliers
: Objectives:
By the end of the program, participants will be able to:
Identify reliable suppliers and evaluate them for eventual selection.
Analyze supplier performance using appropriate rating systems.
Develop and use an approved supplier list or "bid list".
Design scientific surveys to measure the performance of suppliers.
: Objectives:
By the end of the program, participants will be able to:
Identify reliable suppliers and evaluate them for eventual selection.
Analyze supplier performance using appropriate rating systems.
Develop and use an approved supplier list or "bid list".
Design scientific surveys to measure the performance of suppliers.Evaluating and Rating Suppliers
: ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or ?bid list?. Design scientific surveys to measure the performance of suppliers. '
Fundamentals of Purchasing
: 'This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle.'
: 'This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle.'Fundamentals of Purchasing
: ' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle. '
Inventory Planning and Stock Control
: ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right key performance indicators KPIs for the measurement and evaluation of the inventory department. '
Inventory Planning and Stock Control
: ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right key performance indicators KPIs for the measurement and evaluation of the inventory department. '
Inventory Planning and Stock Control - Materials Management
: Plan and control stock successfully and cost effectively using proven techniques of inventory management.
Forecast demand and control lead time.
Classify, count and reduce inventory.
Reduce inventory investment and surplus.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.
: Plan and control stock successfully and cost effectively using proven techniques of inventory management.
Forecast demand and control lead time.
Classify, count and reduce inventory.
Reduce inventory investment and surplus.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.Materials & Supply Chain Management
: Objectives:
By the end of the program, participants will be able to:
Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the supply chain department performance.
Plan to deal and work with the problems and constraints related to materials management in the Arab World.
: Objectives:
By the end of the program, participants will be able to:
Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the supply chain department performance.
Plan to deal and work with the problems and constraints related to materials management in the Arab World.Materials and Supply Chain Management
: ' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right more...
Materials and Supply Chain Management - Materials Management
: Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the supply chain department performance.
Plan to deal and work with the problems and constraints related to materials management in the Arab World.
: Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the supply chain department performance.
Plan to deal and work with the problems and constraints related to materials management in the Arab World.Materials Management Development Program
: ' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and more...
Materials Management Development Program - Materials Management
: Understand the various functions of materials and supply chain management and how they relate to each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers and perform accurate supplier evaluation.
Improve the productivity of the purchasing function while understanding total value analysis.
Implement effective techniques for managing fleet and distribution.
Measure the performance of the entire materials and supply chain more...
: Understand the various functions of materials and supply chain management and how they relate to each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers and perform accurate supplier evaluation.
Improve the productivity of the purchasing function while understanding total value analysis.
Implement effective techniques for managing fleet and distribution.
Measure the performance of the entire materials and supply chain more...Retail Management
: ' This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store's profitability. Ensure a positive shopping experience. Set standards and model behavior for optimum customer service. '
Strategic Logistics Planning and Management
: Understand the strong link between an organization a a s logistics strategy and its competitive advantage.
Understand the challenges of managing logistics and supply chains.
Develop a customer-focused orientation in managing logistics.
Identify the performance drivers of supply chains and their impact on responsiveness and efficiency.
Identify the major network designs and match the best design with an organization a a s competitive strategy to create a responsive chain.
Evaluate the impact of logistics strategies on profitability.
Successful Fleet and Transport Management
: ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/distribution department. '
Successful Fleet and Transport Management - Dubai Istanbul
: By the end of the program, participants will be able to:
Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment).
Plan and implement effectively all activities related to fleet management and distribution.
Manage the organization, personnel, and operational requirements for a successful transportation/ distribution department.
Plan to develop the warehouse personnel.
: By the end of the program, participants will be able to:
Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment).
Plan and implement effectively all activities related to fleet management and distribution.
Manage the organization, personnel, and operational requirements for a successful transportation/ distribution department.
Plan to develop the warehouse personnel.The Efficient Buyer
: Objectives:
By the end of the program, participants will be able to:
Learn all the required skills to be an efficient buyer.
Understand the basic and modern principles of the buying function.
Improve the efficiency of buying goods and services.
Select suppliers in a better way.
Determine transportation and packaging requirements.
Improve total lead-time to speed up the purchasing cycle.
: Objectives:
By the end of the program, participants will be able to:
Learn all the required skills to be an efficient buyer.
Understand the basic and modern principles of the buying function.
Improve the efficiency of buying goods and services.
Select suppliers in a better way.
Determine transportation and packaging requirements.
Improve total lead-time to speed up the purchasing cycle.Warehouse Operations & Management
: Objectives:
By the end of the program, participants will be able to:
Maximize user service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing management in the Arab World.
: Objectives:
By the end of the program, participants will be able to:
Maximize user service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing management in the Arab World.Warehouse Operations and Management
: ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Plan to develop the warehouse personnel. Plan to deal and work with the more...
Warehouse Operations and Management
: ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Plan to develop the warehouse personnel. Plan to deal and work with the more...
Warehouse Operations and Management - Materials Management
: Maximize customer service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing management in the Arab World.
Public Relations
: Maximize customer service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing management in the Arab World.Advanced Public Relations
: ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. '
Advanced Public Relations
: ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. '
Advanced Public Relations
: ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. '
Advanced Public Relations
: ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. '
Advanced Public Relations - Public Relations
: Practice the key communication skills and techniques which are essential for performing their public relations duties.
Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization.
Play an active role in supporting the image and reputation of the organization.
: Practice the key communication skills and techniques which are essential for performing their public relations duties.
Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization.
Play an active role in supporting the image and reputation of the organization.Business Etiquette and Protocol
: ' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media. '
Business Etiquette and Protocol - Dubai
: By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the media.
: By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the media.Business Etiquette and Protocol - Dubai
: By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the media.
: By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the media.Hospitality Events and Conferences Management
: ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. '
Hospitality Events and Conferences Management
: ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. '
Hospitality Events and Conferences Management - Public Relations
: Plan and prepare for events and conferences in a professional way.
Organize the different functions in the event or conference.
Control the different scientific and social activities in the event or conference.
Prepare the estimated budget for the conference.
Plan and organize different kinds of exhibitions.
: Plan and prepare for events and conferences in a professional way.
Organize the different functions in the event or conference.
Control the different scientific and social activities in the event or conference.
Prepare the estimated budget for the conference.
Plan and organize different kinds of exhibitions.Public Relations and Media Skills
: ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. '
Public Relations and Media Skills - Public Relations
: Analyze and assess the latest public relations concepts and strategies in a variety of contexts.
Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions.
Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.
Quality & Productivity
: Analyze and assess the latest public relations concepts and strategies in a variety of contexts.
Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions.
Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.ASQ Certified Manager of Quality and Organizational Excellence Refresher
: By the end of the program, participants will be able to:
Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination.
Refine their writing skills in preparation for the a constructed responsea section of the examination.
Practice sample tests.
This course is designed and developed by ASQa s more...
: By the end of the program, participants will be able to:
Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination.
Refine their writing skills in preparation for the a constructed responsea section of the examination.
Practice sample tests.
This course is designed and developed by ASQa s ASQ Lean Six Sigma Green Belt - Quality and Productivity
: Learn how to function as a a tools application a a member of a six sigma team.
Lead and execute process-level improvement projects.
Collect process data and develop process maps.
Develop statistical hypotheses using simple statistical tools.
Design simple experiments that help validate improvement options.
Work with process owners to ensure process gains are held.
The Lean Six Sigma Green Belt for Service course is designed to prepare individuals to support process improvement efforts in a transactional /service environment.
Green more...
: Learn how to function as a a tools application a a member of a six sigma team.
Lead and execute process-level improvement projects.
Collect process data and develop process maps.
Develop statistical hypotheses using simple statistical tools.
Design simple experiments that help validate improvement options.
Work with process owners to ensure process gains are held.
The Lean Six Sigma Green Belt for Service course is designed to prepare individuals to support process improvement efforts in a transactional /service environment.
Green Benchmarking for Optimum Organizational Performance
: Objectives:
By the end of the program, participants will be able to:
Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity.
Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization.
Discuss the benchmarking methodologies in order to determine which methodology/combination is most suitable to your organization.
: Objectives:
By the end of the program, participants will be able to:
Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity.
Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization.
Discuss the benchmarking methodologies in order to determine which methodology/combination is most suitable to your organization.Certified Quality Management Professional - Quality and Productivity
: Understand the importance of quality in organizations.
Understand the impact of leadership to support quality management systems.
Understand the most used quality philosophies and tools to establish priorities within their organizations.
Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
Obtain enough knowledge about team dynamics to lead and participate within their continual improvement teams.
: Understand the importance of quality in organizations.
Understand the impact of leadership to support quality management systems.
Understand the most used quality philosophies and tools to establish priorities within their organizations.
Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
Obtain enough knowledge about team dynamics to lead and participate within their continual improvement teams.Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity
: Understand the quality concepts and importance of quality systems in organizations.
Learn about the different standards and the eight principles of quality.
Recognize how quality management systems can impact the profitability of an organization.
Learn about ISO 9001: 2008 implementation methodologies.
Learn to develop an effective ISO 9001: 2008 assessment plan.
: Understand the quality concepts and importance of quality systems in organizations.
Learn about the different standards and the eight principles of quality.
Recognize how quality management systems can impact the profitability of an organization.
Learn about ISO 9001: 2008 implementation methodologies.
Learn to develop an effective ISO 9001: 2008 assessment plan.Improving Productivity through Quality & Cost Reduction
: Objectives:
By the end of the program, participants will be able to:
Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses.
Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Recognize the business processes that need re-evaluating and/or re-engineering.
Recognize and apply quality improvement techniques in order to improve productivity.
: Objectives:
By the end of the program, participants will be able to:
Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses.
Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Recognize the business processes that need re-evaluating and/or re-engineering.
Recognize and apply quality improvement techniques in order to improve productivity.Improving Productivity through Quality and Cost Reduction - Quality and Productivity
: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses.
Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Recognize the business processes that need re-evaluating and/ or re-engineering.
Recognize and apply quality improvement techniques in order to improve productivity.
: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses.
Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Recognize the business processes that need re-evaluating and/ or re-engineering.
Recognize and apply quality improvement techniques in order to improve productivity.Moving Ahead with Process Mapping & Auditing
: Objectives:
By the end of the program, participants will be able to:
Process definitions and importance of processes in their organizations.
Elements of a business process.
Process assessments for core, support and linkages processes.
How to analyze, simplify and improve processes.
Creating process maps and measuring performance.
: Objectives:
By the end of the program, participants will be able to:
Process definitions and importance of processes in their organizations.
Elements of a business process.
Process assessments for core, support and linkages processes.
How to analyze, simplify and improve processes.
Creating process maps and measuring performance.Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity
: Understand the terminology and benefits of re-engineering.
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.
: Understand the terminology and benefits of re-engineering.
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.Simplification of Work Processes & Procedures
: Objectives:
By the end of the program, participants will be able to:
Analyze the basic concepts and steps in work simplification.
Practice the use of flow charts, office layout charts and work distribution charts.
Simplify complicated procedures as part of a number of case studies.
Analyze and distribute work allocated to employees in an organizational unit.
Justify how the simplification of work procedures will increase individual and organizational productivity.
: Objectives:
By the end of the program, participants will be able to:
Analyze the basic concepts and steps in work simplification.
Practice the use of flow charts, office layout charts and work distribution charts.
Simplify complicated procedures as part of a number of case studies.
Analyze and distribute work allocated to employees in an organizational unit.
Justify how the simplification of work procedures will increase individual and organizational productivity.Simplification of Work Processes and Procedures for Quality
: By the end of the program, participants will be able to:
Analyze the basic concepts and steps in work simplification.
Practice the use of flow charts, office layout charts and work distribution charts.
Simplify complicated procedures as part of a number of case studies.
Analyze and distribute work allocated to employees in an organizational unit.
Justify how the simplification of work procedures will increase individual and organizational productivity.
: By the end of the program, participants will be able to:
Analyze the basic concepts and steps in work simplification.
Practice the use of flow charts, office layout charts and work distribution charts.
Simplify complicated procedures as part of a number of case studies.
Analyze and distribute work allocated to employees in an organizational unit.
Justify how the simplification of work procedures will increase individual and organizational productivity.Six Sigma Quality Applications for Business Growth and Productivity
: By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary to sustain business improvement.
Understand and apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma.
Understand organization readiness.
: By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary to sustain business improvement.
Understand and apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma.
Understand organization readiness.Total Quality Management - Quality and Productivity
: Understand the importance of quality models.
Understand TQM philosophy.
Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.
Discuss other widely used improvement methodologies.
Quality Productivity
: Understand the importance of quality models.
Understand TQM philosophy.
Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.
Discuss other widely used improvement methodologies.ASQ Certified Manager of Quality Organizational Excellence Refresher
: ' This program is designed for Individuals who desire to reinforce their skills, knowledge, and capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of more...
ASQ Lean Six Sigma Green Belt
: ' This program is designed for Participants typically come from finance, quality and business operations staff functions. Many have direct intervention as process owners or stakeholders. Learn how to function as a ?tools application? member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for more...
Certified Quality Management Professional
: ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards ISO, TQM, more...
Moving Ahead with Processes Mapping and Improvement
: ' This program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance. '
Simplification of Work Processes and Procedures
: ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational productivity. '
Simplification of Work Processes and Procedures
: ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational productivity. '
Six Sigma Fundamentals
: ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. Understand organization readiness. '
Total Quality Management TQM Toolbox for Continual Improvement
: ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies. '
Sales & Marketing
Advanced Selling Strategies
: Objectives:
By the end of the program, participants will be able to:
Respond to customers' needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal.
Gain awareness of the professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
: Objectives:
By the end of the program, participants will be able to:
Respond to customers' needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal.
Gain awareness of the professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.Advanced Selling Strategies - Selling and Marketing
: Respond to customer needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal.
Gain awareness of professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
Use the research-based DiSC model, to help them better understand the profile of their customers.
: Respond to customer needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal.
Gain awareness of professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
Use the research-based DiSC model, to help them better understand the profile of their customers.Brand Management From Concept to Equity - Sales and Marketing
: Have their organization, product or service succeed through careful attention to brand imperatives.
Build a fully aligned, brand-focused operation.
Measure brand equity, track it and maximize it.
Avoid the dangers and pitfalls of ignoring the laws of branding.
: Have their organization, product or service succeed through careful attention to brand imperatives.
Build a fully aligned, brand-focused operation.
Measure brand equity, track it and maximize it.
Avoid the dangers and pitfalls of ignoring the laws of branding.Certified Marketing Professional - Sales and Marketing
: Understand the marketing framework of a business organization.
Focus on best practices, tools and models to implement an effective marketing and sales management system.
Emphasize planning and executing advanced marketing strategies.
Develop strategies, initiatives and programs to build and sustain a competitive market advantage.
: Understand the marketing framework of a business organization.
Focus on best practices, tools and models to implement an effective marketing and sales management system.
Emphasize planning and executing advanced marketing strategies.
Develop strategies, initiatives and programs to build and sustain a competitive market advantage.Certified Sales Manager - Sales and Marketing
: Demonstrate traits of an excellent sales manager.
Plan forecasts and quotas with more accuracy and precision.
Conduct sales coaching and counseling sessions effectively.
Demonstrate effective interpersonal skills.
Manage the sales force with confidence and determination.
Provide sales management training for colleagues.
: Demonstrate traits of an excellent sales manager.
Plan forecasts and quotas with more accuracy and precision.
Conduct sales coaching and counseling sessions effectively.
Demonstrate effective interpersonal skills.
Manage the sales force with confidence and determination.
Provide sales management training for colleagues.Certified Sales Professional - Sales and Marketing
: Integrate consultative and value added selling into their professional practices.
Understand the process and psychology of the sales cycle.
Synchronize their selling cycle to the buying cycle of the customer.
Manage the value of their customers.
: Integrate consultative and value added selling into their professional practices.
Understand the process and psychology of the sales cycle.
Synchronize their selling cycle to the buying cycle of the customer.
Manage the value of their customers.Customer Loyalty Strategies and Measurement - Dubai
: By the end of the program, participants will be able to:
Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way.
Include a profitability dimension to any customer loyalty strategy.
Plan, manage and analyze impact-full customer satisfaction surveys.
Define customer segments, profiles and models for maximum strategic as well as tactical impact.
Create Customer Value Propositions that work.
Understand loyalty schemes: what to avoid and how to improve them.
: By the end of the program, participants will be able to:
Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way.
Include a profitability dimension to any customer loyalty strategy.
Plan, manage and analyze impact-full customer satisfaction surveys.
Define customer segments, profiles and models for maximum strategic as well as tactical impact.
Create Customer Value Propositions that work.
Understand loyalty schemes: what to avoid and how to improve them.Customer Relationship Management - Sales and Marketing
: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service, and customer contact.
: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service, and customer contact.Internet and Web Marketing - Sales and Marketing
: Reach their buyers directly, establishing a personal link with current and prospective customers. Reach niche buyers with targeted and effective messages.
Publish content people want to read and that search engines reward with high rankings.
Understand how tools like blogs, podcasts, webcasts and social networking can be used to enhance their online presence.
Do a step-by-step approach for building an online marketing strategy and an action-plan to create online leadership for their organization.
: Reach their buyers directly, establishing a personal link with current and prospective customers. Reach niche buyers with targeted and effective messages.
Publish content people want to read and that search engines reward with high rankings.
Understand how tools like blogs, podcasts, webcasts and social networking can be used to enhance their online presence.
Do a step-by-step approach for building an online marketing strategy and an action-plan to create online leadership for their organization.Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing
: Improve margins and keep more profit.
Prioritize their efforts for maximum results.
Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Lead the buying process and close more sales.
Improve human capital utilization.
Identify, evaluate and prioritize opportunities for business and relationship development.
: Improve margins and keep more profit.
Prioritize their efforts for maximum results.
Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Lead the buying process and close more sales.
Improve human capital utilization.
Identify, evaluate and prioritize opportunities for business and relationship development.Managing for Sales Results - Sales Training
: By the end of the program, participants will be able to:
Analyze the various principles underlying the sales management functions.
Practice human relations skills pertaining to sales teamsa management.
Demonstrate professional behavior as sales managers/ supervisors with their teams.
Apply sales competency models in interviewing, training and evaluating sales professionals.
Effectively convert this sales management training into sales results.
: By the end of the program, participants will be able to:
Analyze the various principles underlying the sales management functions.
Practice human relations skills pertaining to sales teamsa management.
Demonstrate professional behavior as sales managers/ supervisors with their teams.
Apply sales competency models in interviewing, training and evaluating sales professionals.
Effectively convert this sales management training into sales results.Marketing for Better Results - Dubai
: By the end of the program, participants will be able to:
Define the nature and concept of marketing in a competitive environment.
Understand the process of planning for marketing activities.
Apply the techniques used in assessing market opportunities
Gather information necessary for implementing successful marketing strategies.
Understand the implications of the 4Ps in marketing.
: By the end of the program, participants will be able to:
Define the nature and concept of marketing in a competitive environment.
Understand the process of planning for marketing activities.
Apply the techniques used in assessing market opportunities
Gather information necessary for implementing successful marketing strategies.
Understand the implications of the 4Ps in marketing.Retail Management - Sales and Marketing
: By the end of the program, participants will be able to:
Oversee store operations, supervise employees and manage inventory.
Understand customer behavior in a retail environment.
Develop successful sales plans to grow store profitability.
Ensure a positive shopping experience.
Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.
: By the end of the program, participants will be able to:
Oversee store operations, supervise employees and manage inventory.
Understand customer behavior in a retail environment.
Develop successful sales plans to grow store profitability.
Ensure a positive shopping experience.
Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing
: Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
: Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.Strategic Sales Planning and Territory Management - Sales and Marketing
: Analyze the process of sales planning and territory management.
Practice the effective ways of setting goals, developing sales activities and managing time effectively.
Use relevant tools for route structuring and territory management.
Comprehend the methods of effective territory management and strategic selling.
Revise sales strategies and provide proper sales training for sales force.
: Analyze the process of sales planning and territory management.
Practice the effective ways of setting goals, developing sales activities and managing time effectively.
Use relevant tools for route structuring and territory management.
Comprehend the methods of effective territory management and strategic selling.
Revise sales strategies and provide proper sales training for sales force.The Strategic Marketing Plan
: Objectives:
By the end of the program, participants will be able to:
Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.
: Objectives:
By the end of the program, participants will be able to:
Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.The Strategic Marketing Plan - Sales and Marketing
: Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.
Training & Development
: Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.Career Development and Succession Planning - Training and Development
: Understand the basics of career development and succession planning.
Distinguish succession planning and management from replacement planning, talent management, and human capital management.
Compare traditional and career planning-oriented HR focus.
Explain employee and employer career development roles.
Examine innovative corporate career development initiatives.
Learn how to close the developmental gap by operating and evaluating a succession planning and management program.
Prepare individual development plans.
Understand how career development and succession planning can foster employee commitment.
Manage career choices.
: Understand the basics of career development and succession planning.
Distinguish succession planning and management from replacement planning, talent management, and human capital management.
Compare traditional and career planning-oriented HR focus.
Explain employee and employer career development roles.
Examine innovative corporate career development initiatives.
Learn how to close the developmental gap by operating and evaluating a succession planning and management program.
Prepare individual development plans.
Understand how career development and succession planning can foster employee commitment.
Manage career choices.Certified Master Trainer - Training and Development
: Integrate training with the core competencies and strategy of the organization.
Identify the various methods to conduct a Training Needs Analysis (TNA).
Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice.
Deliver a thirty-minute training session and exchange feedback related to their training session.
: Integrate training with the core competencies and strategy of the organization.
Identify the various methods to conduct a Training Needs Analysis (TNA).
Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice.
Deliver a thirty-minute training session and exchange feedback related to their training session.Certified Training Professional - Training and Development
: Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors.
List the strategic, tactical and administrative competencies of the training professional.
Use appropriate methods to conduct a Training Needs Analysis (TNA).
Examine ways to select and coach internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.
more...
: Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors.
List the strategic, tactical and administrative competencies of the training professional.
Use appropriate methods to conduct a Training Needs Analysis (TNA).
Examine ways to select and coach internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.
more...Evaluating Training From Reaction to ROI - Training and Development
: Define the purpose of evaluation at each of the four established evaluation levels.
Write comprehensive instructional learning objectives and link them to the different evaluation levels.
Select appropriate data collection methods for each of the evaluation levels.
List ways to improve transfer of skills from the workshop to the workplace.
Calculate training programs costs, calculate their return on investment and identify the intangible benefits derived from training and development programs.
: Define the purpose of evaluation at each of the four established evaluation levels.
Write comprehensive instructional learning objectives and link them to the different evaluation levels.
Select appropriate data collection methods for each of the evaluation levels.
List ways to improve transfer of skills from the workshop to the workplace.
Calculate training programs costs, calculate their return on investment and identify the intangible benefits derived from training and development programs.Evaluating Training: From Reaction to ROI
: Objectives:
By the end of the program, participants will be able to:
Define the purpose of evaluation at each of the five established evaluation levels.
Write comprehensive instructional learning objectives and link them to the different evaluation levels.
Select appropriate data collection methods for each of the evaluation levels.
List ways to improve transfer of skills from the workshop to the workplace.
Calculate training programs costs, calculate their return on investment and identify the intangible benefits derived from training and development programs.
: Objectives:
By the end of the program, participants will be able to:
Define the purpose of evaluation at each of the five established evaluation levels.
Write comprehensive instructional learning objectives and link them to the different evaluation levels.
Select appropriate data collection methods for each of the evaluation levels.
List ways to improve transfer of skills from the workshop to the workplace.
Calculate training programs costs, calculate their return on investment and identify the intangible benefits derived from training and development programs.Identifying Training Needs and Evaluating Training - Training and Development
: Use appropriate methods to identify training needs.
Analyze and sort the data as a result of a TNA.
Define the various evaluation levels and write instructional learning objectives linked to each level.
Select appropriate data collection methods for each of the evaluation levels.
List ways to improve transfer of skills from the workshop to the workplace.
Calculate training programs costs and calculate their return on investment.
Managing and Coordinating Training Proactively - Dubai and Beirut
: By the end of the program, participants will be able to:
Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach.
Use appropriate methods to identify training needs.
Design and conduct a training needs analysis.
Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance.
Evaluate the effectiveness of training.
: By the end of the program, participants will be able to:
Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach.
Use appropriate methods to identify training needs.
Design and conduct a training needs analysis.
Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance.
Evaluate the effectiveness of training.Talent Management Training and Development
: Identify and understand the building blocks of talent management.
Learn how to set up a talent management system.
Understand the linkages that exist between organization excellence and effective people management.
Learn how to identify, keep, develop and promote their best people.
Learn how to coach, train and develop superkeepers.
Understand how to integrate compensation with talent management so that they can retain their top people.
Appreciate the role of IT in supporting a talent management system.
: Identify and understand the building blocks of talent management.
Learn how to set up a talent management system.
Understand the linkages that exist between organization excellence and effective people management.
Learn how to identify, keep, develop and promote their best people.
Learn how to coach, train and develop superkeepers.
Understand how to integrate compensation with talent management so that they can retain their top people.
Appreciate the role of IT in supporting a talent management system.Train the Trainer From Design to Delivery - Training and Development
: Relate their psychological types and/ or learning styles to instructional strategies.
Analyze the basic assumptions and principles underlying adult learning.
Write specific instructional learning objectives.
Prepare an outline for a training program of their choice.
Plan and deliver a training session relevant to their areas of expertise.
: Relate their psychological types and/ or learning styles to instructional strategies.
Analyze the basic assumptions and principles underlying adult learning.
Write specific instructional learning objectives.
Prepare an outline for a training program of their choice.
Plan and deliver a training session relevant to their areas of expertise.Train the Trainer: From Design to Delivery
: Objectives:
By the end of the program, participants will be able to:
Relate their psychological types and/or learning styles to instructional strategies.
Analyze the basic assumptions and principles underlying adult learning.
Write specific instructional learning objectives.
Prepare an outline for a training program of their choice.
Plan and deliver a training session relevant to their areas of expertise.
Leadership & ManagementLeadership & Management
: Objectives:
By the end of the program, participants will be able to:
Relate their psychological types and/or learning styles to instructional strategies.
Analyze the basic assumptions and principles underlying adult learning.
Write specific instructional learning objectives.
Prepare an outline for a training program of their choice.
Plan and deliver a training session relevant to their areas of expertise.Advanced Level Supervisory Skills
: By the end of the program, participants will be able to:
Help clarify roles and responsibilities of the new job.
Adjust to the new role with confidence and assurance to handle the position.
Grasp the importance of setting goals, planning and prioritizing in order to achieve
organizational objectives.
Organize time, work and effectively use delegation.
Inspire employees and align the team.
Use of appraising as a control method and managing employee performance.
Use different techniques in developing their people.
: By the end of the program, participants will be able to:
Help clarify roles and responsibilities of the new job.
Adjust to the new role with confidence and assurance to handle the position.
Grasp the importance of setting goals, planning and prioritizing in order to achieve
organizational objectives.
Organize time, work and effectively use delegation.
Inspire employees and align the team.
Use of appraising as a control method and managing employee performance.
Use different techniques in developing their people.Developing and Implementing the Business Plan - Management
: By the end of the program, participants will be able to:
Appreciate the critical importance of a well thought-out business plan for the success of the organization.
Analyze the business environment and define the most appropriate goals and strategies.
Choose and implement tactics and programs designed to maximize operational success.
Develop a practical plan that will enable management to monitor and control the progress of the organization
: By the end of the program, participants will be able to:
Appreciate the critical importance of a well thought-out business plan for the success of the organization.
Analyze the business environment and define the most appropriate goals and strategies.
Choose and implement tactics and programs designed to maximize operational success.
Develop a practical plan that will enable management to monitor and control the progress of the organizationEvaluating and Managing Risks - Management
: By the end of the program, participants will be able to:
Understand the key principles underpinning the effective management of risk.
Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements.
Know the process of Continuous Risk Management CRM and understand its 5 steps.
Identify a range of techniques that can be used to support the management of risk process and to make appropriate decisions based on the information available.
: By the end of the program, participants will be able to:
Understand the key principles underpinning the effective management of risk.
Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements.
Know the process of Continuous Risk Management CRM and understand its 5 steps.
Identify a range of techniques that can be used to support the management of risk process and to make appropriate decisions based on the information available.Executive Effectiveness
: By the end of the program, participants will be able to:
Understand how our worldview and perceptions affect our decisions.
Better deal with different generations in the workplace and ensure results through contribution.
Explore the range of forces and ways of thinking that might possibly influence the future of management.
Sharpen their leadership skills through innovative thinking.
: By the end of the program, participants will be able to:
Understand how our worldview and perceptions affect our decisions.
Better deal with different generations in the workplace and ensure results through contribution.
Explore the range of forces and ways of thinking that might possibly influence the future of management.
Sharpen their leadership skills through innovative thinking.From Planning to Execution A Winning Strategy
: By the end of the program, participants will be able to:
Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy.
Examine and evaluate company best practices to strive for continuous improvement.
Revise and develop current policies and procedures to facilitate strategy execution.
Learn how information and operating systems enable company personnel to carry out their strategic roles proficiently.
Learn how to tie rewards and incentives directly to the achievement of strategic and financial targets.
Explore corporate cultures that promote good strategy execution and learn the importance of internal leadership needed to drive and keep the strategy implementation process moving forward.
: By the end of the program, participants will be able to:
Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy.
Examine and evaluate company best practices to strive for continuous improvement.
Revise and develop current policies and procedures to facilitate strategy execution.
Learn how information and operating systems enable company personnel to carry out their strategic roles proficiently.
Learn how to tie rewards and incentives directly to the achievement of strategic and financial targets.
Explore corporate cultures that promote good strategy execution and learn the importance of internal leadership needed to drive and keep the strategy implementation process moving forward.Key Managerial Skills for New Managers and Supervisors - Management
: By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal with difficult people and resolve conflicts.
Build and manage winning teams.
Learn the Dos and Donts of managing meetings.
Manage self, time, and stress in a restless work environment.
Apply new tools and techniques to improve decision making and problem solving.
: By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal with difficult people and resolve conflicts.
Build and manage winning teams.
Learn the Dos and Donts of managing meetings.
Manage self, time, and stress in a restless work environment.
Apply new tools and techniques to improve decision making and problem solving.Leaders Power
: By the end of the program, participants will be able to:
Distinguish between management and leadership.
Identify their strengths and leadership styles through self-assessment.
Examine various leadership theories with emphasis on situational leadership.
Identify the major competencies underlying emotional intelligence.
Understand the role of the leader as delegator and change agent.
: By the end of the program, participants will be able to:
Distinguish between management and leadership.
Identify their strengths and leadership styles through self-assessment.
Examine various leadership theories with emphasis on situational leadership.
Identify the major competencies underlying emotional intelligence.
Understand the role of the leader as delegator and change agent.Leadership Middle Management
: By the end of the program, participants will be able to:
Differentiate among the three levels of management and understand their responsibilities.
Discuss the principal challenges managers face in todaya s increasingly competitive environment.
Practice advanced managerial skills needed for senior positions.
Resolve conflict based on a win-win approach.
Introduce and manage change leading to continuous improvement
: By the end of the program, participants will be able to:
Differentiate among the three levels of management and understand their responsibilities.
Discuss the principal challenges managers face in todaya s increasingly competitive environment.
Practice advanced managerial skills needed for senior positions.
Resolve conflict based on a win-win approach.
Introduce and manage change leading to continuous improvementManagement Skills and Techniques - Engineers
: By the end of the program, participants will be able to:
Understand the management functions of planning, organizing, directing and controlling in a team-building manner.
Run an effective work schedule that will increase the productivity.
Learn how to coordinate, delegate, and communicate with others to achieve the desired goals.
Find out how to creatively manage problem solving and decision-making processes.
: By the end of the program, participants will be able to:
Understand the management functions of planning, organizing, directing and controlling in a team-building manner.
Run an effective work schedule that will increase the productivity.
Learn how to coordinate, delegate, and communicate with others to achieve the desired goals.
Find out how to creatively manage problem solving and decision-making processes.Meirc Training Dubai: The Distance Manager, Managing Offsite Employees
: Objectives:
By the end of the management training program, participants will be able to:
Enhance their cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build Common vision.
Sharpen their remote managerial skills.
: Objectives:
By the end of the management training program, participants will be able to:
Enhance their cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build Common vision.
Sharpen their remote managerial skills.Professional Manager - Certified
: By the end of the program, participants will be able to:
Know the various functions and the type of management activity associated with each.
Decide when to use coaching and counseling.
Define the relationship between attitude and behaviour and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management.
: By the end of the program, participants will be able to:
Know the various functions and the type of management activity associated with each.
Decide when to use coaching and counseling.
Define the relationship between attitude and behaviour and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management.Psychology of Peak Performance - Management
: By the end of the program, participants will be able to:
Get an inside look at Personality and its various dimensions.
Identify the major mental abilities which affect performance.
Define conditions for effective goal setting.
Comprehend the major traits of Emotional Intelligence and their impact on performance.
Use persuasive techniques in influencing people.
Use the powers of positive and effective thinking.
Get a grip on stress and its causes and get an inside look on the latest techniques to manage it.
: By the end of the program, participants will be able to:
Get an inside look at Personality and its various dimensions.
Identify the major mental abilities which affect performance.
Define conditions for effective goal setting.
Comprehend the major traits of Emotional Intelligence and their impact on performance.
Use persuasive techniques in influencing people.
Use the powers of positive and effective thinking.
Get a grip on stress and its causes and get an inside look on the latest techniques to manage it.Successful Planning Organizing and Control - Management
: By the end of the program, participants will be able to:
Apply the critical managerial and supervisory functions of planning, organizing and control.
Use the planning cycle for effective results.
Link the strategic plan to departmental action plans and schedules.
Plan and schedule departmental projects.
Manage the plan with performance measurement.
: By the end of the program, participants will be able to:
Apply the critical managerial and supervisory functions of planning, organizing and control.
Use the planning cycle for effective results.
Link the strategic plan to departmental action plans and schedules.
Plan and schedule departmental projects.
Manage the plan with performance measurement.Supervisory Skills - Leadership and Management
: Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them.
Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision.
Practice professional techniques in providing positive discipline and feedback.
Use different thinking skills and techniques in problem solving and decision making.
: Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them.
Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision.
Practice professional techniques in providing positive discipline and feedback.
Use different thinking skills and techniques in problem solving and decision making.Supervisory Skills: Level 2
: Objectives:
By the end of the program, participants will be able to:
Plan and control work and contribute towards the attainment of company's objectives.
Use effective communication techniques.
Work in teams and resolve conflicts.
Practice professional techniques in policy enforcement and corrective guidance.
Use time in an effective way.
: Objectives:
By the end of the program, participants will be able to:
Plan and control work and contribute towards the attainment of company's objectives.
Use effective communication techniques.
Work in teams and resolve conflicts.
Practice professional techniques in policy enforcement and corrective guidance.
Use time in an effective way.The Distance Manager Managing Offsite Employees and Virtual Teams
: By the end of the program, participants will be able to:
Enhance cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build common vision.
Sharpen their remote management and training skills.
: By the end of the program, participants will be able to:
Enhance cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build common vision.
Sharpen their remote management and training skills.|
Head Office
Zabeel Road Suite 205 Dubai Dubai 5883 |
Training and Seminar Locations |
