Meirc Training and Consulting

Meirc Training and Consulting
Meirc Training and Consulting offers a comprehensive range of training courses and executive training in Dubai and outside UAE in regions which include the Middle East, North Africa and Europe. Meirc has expertise in wide areas as follows:
Administration and Secretarial,
Communication Skills,
Contracts Management,
Customer Service,
Finance and Accounting,
Human Resources Management,
Information Technology
Interpersonal Skills and Self Development,
Leadership and Management,
Maintenance and Safety,
Materials Management,
Project Management
Public Relations,
Quality and Productivity,
Sales and Marketing,
Strategy and Planning,
Training and Development
Meirc Training and Consulting Services:
Public Training Courses
Meirc holds training courses and executive training in Dubai and outside the UAE which are developed and are continually updated by its experienced team. The training courses and the executive training by Meirc are based not only on the latest international management principles and practices, but also on field research, first-hand experience, in-depth knowledge of the region and the specific requirements of organizations. It also excels in providing management training, business training, leadership training to name a few from the variety of other training courses that they offer
In-Company
Most of the executive training in Dubai and outside UAE which are offered by Meirc as "in-company" in English or Arabic are designed to effectively and economically meet the specific needs of the client. Meirc can also design and offer "in-company" programs on subjects that are not listed particularly in our directory. Meirc specializes in providing sales training, employee training, project management training and more. In addition, Meirc can design programs based on any combination of topics.
ITPs (Individualized Training Programs)
Individualized Training Programs (ITPs) represent concentrated, practical, one-to-one coaching sessions, with individuals receiving the full-time attention of specialized and experienced consultants. Meirc has conducted many such in-depth executive training in Dubai and the GCC regions, which were specifically designed for individual participants. The subjects covered were based on the specific needs of each participant ranging from finance training, human resources training and customer service training from its list of other training programs offered
Meirc's area of consulting services is wide and includes:
Human Resources Management,
Training and Manpower Development,
Strategic Management,
Performance Management,
Organization Management,
Manpower Efficiency,
Improvement Strategies,
Sales and Marketing,
Corporate Finance and Investment.
Meirc Training and Consulting is based in Dubai, Dubai,
Meirc Training & Consulting is an independent multinational firm headquartered in Dubai with more than 51 years of experience in the fields of management and human resources. Since 1958, we have been successfully providing our clients with business and professional solutions, as well as expertise in the organization, management and development of human resources.

Meirc offers an impressive range of training courses in Dubai and executive training in Dubai along with consulting and research services. Our experienced multilingual consultants provide these services to a large number of organizations, both private and public. We pride ourselves on our track record and long-standing relationships with our clients, many of whom have been with us since we started business.

Our training courses in Dubai and executive training in Dubai have attracted more than 105, 000 participants from around 1, 100 organizations, and our client base is steadily growing. Meirc has established itself as a leader in the field of organization and human resources consulting. Our experienced professionals have successfully completed consulting assignments and research studies in these fields for most of the major organizations in the Gulf area.
Managing Conflict: Power through Influence instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer : Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.
Neuro Linguistic Programming: Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer : Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.
Accounting and Finance
Accounting and Finance Policies and Procedures instructor led training : Design and produce the Accounting and Finance Manual. Plan the required resources needed for the department. Establish authorities and duties in the department for maximizing efficiency and effectiveness. Achieve segregation of duties and internal controls in the department. Set comprehensive policies and procedures to streamline accounting operations. Acquire a reference explaining essential accounting assumptions and their application. Answer the questions: “who does what?” and “how to do it?” by formulating standard and reliable accounting processes.
Accounting for Non-Accountants instructor led training : Define accounting and the accounting cycle. Identify the major rules and principles of accounting under the International Financial Reporting Standards (IFRS). Demonstrate knowledge of the basic accounting equation and double-entry bookkeeping, and touch base with the new automated accounting systems.  List the key financial statements (balance sheet, income statement, changes in shareholders’ equity and cash flow statement) and their components. Account for financial statements’ adjustments at end of period. Define the audit function and determine the different audit opinions.
Accounting Policies and Procedures instructor led training : Design and produce the Accounting Manual. Plan the required resources needed for the department. Establish authorities and duties in the department for maximizing efficiency and effectiveness. Achieve segregation of duties and internal controls in the department. Set comprehensive policies and procedures to streamline accounting operations. Acquire a reference explaining essential accounting assumptions and their application. Answer the questions: who does what? and how to do it? by formulating standard and reliable accounting processes.
Accounts Payable From Accounting to Management instructor led training : Identify the function of Accounts Payable (AP) and its role in organizations. Take a successful lead in the management of Accounts Payable. Assess AP operations and processes and recommend improvements using the latest best practices. Apply accounting principles related to Accounts Payable. Evaluate main issues affecting AP staff in order to increase their efficiency and productivity.
Accounts Receivable and Credit Policies Management instructor led training : Develop effective credit policies that meet company’s objectives. Use financial and non financial analysis to assist in making the credit decision. Define the function of Accounts Receivable (AR)and its role in organizations. Maintain effective collection policy to ensure converting gifts into cash. Evaluate the Accounts Receivable process and implement best practices. Apply tools and techniques to effectively monitor AR performance.
Accounts Receivable and Credit Policies Management instructor led training : Develop effective credit policies that meet company’s objectives. Use financial and non-financial analysis to assist in making the credit decision. Define the function of Accounts Receivable (AR)and its role in organizations. Maintain effective collection policy. Evaluate the Accounts Receivable process and implement best practices. Apply tools and techniques to effectively monitor AR performance.
Advanced Budgeting Workshop instructor led training : Build budget templates and models for their departments or organizations. Apply several forecasting techniques to better manage uncertainties in budgeting. Evaluate capital budgeting decisions using several methods and recommend proper action. Utilize Microsoft Excel functions and tools in the budgeting process. Evaluate the budgeting process in their organization and recommend improvements.
Advanced Budgeting Workshop instructor led training : Build budget templates and models for their departments or organizations. Apply several forecasting techniques to better manage uncertainties in budgeting. Evaluate capital budgeting decisions using several methods and recommend proper action. Utilize Microsoft Excel functions and tools in the budgeting process. Evaluate the budgeting process in their organization and recommend improvements. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Certificate in Cost Analysis and Control : Discover the importance of analyzing and managing costs Explain Activity-Based Costing (ABC) and Activity-Based Management (ABM) Justify the importance of process costing and cost allocation Develop important tools for planning and decision making Evaluate and manage performance through strategic cost management
Certificate in Financial Management instructor led training : Advance their knowledge of corporate financial management. Leverage their understanding in the macro finance roles from strategic and operational perspectives. Develop a practical understanding of corporate finance, capital budgeting and cost of capital. Gain knowledge of how equities and fixed-income securities are priced. Develop dynamic strategic financial planning models. Demonstrate understanding of mergers, acquisitions, takeovers, and corporate control. Manage their working capital effectively. Apply conservative and aggressive approaches in working capital management. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Certificate in Financial Management instructor led training : Advance their knowledge of corporate financial management. Leverage their understanding  in the macro finance roles from strategic and operational perspectives. Develop a practical understanding  of corporate finance, capital budgeting and cost of capital. Gain knowledge of how equities and fixed-income securities are priced. Develop dynamic strategic financial planning models. Demonstrate understanding of mergers, acquisitions, takeovers, and corporate control. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Certificate in Financial Modeling : Prepare effective financial models utilizing powerful Excel functions Use core financial modeling techniques Forecast investments, valuations of projects and companies in an effective manner Develop comprehensive financial models to support investments decisions Recognize special modeling and valuation considerations and best practices
Certificate in Fixed Assets Accounting and Management instructor led training : Acquire up-to-date rules covering the managing of, and accounting for, fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets and intangible assets under International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP).Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of long-lived assets.
Certificate in Fixed Assets Accounting and Management instructor led training : Acquire up-to-date rules covering the managing of, and accounting for, fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets and intangible assets under International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP). Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of long-lived assets.
Certificate in Fixed Assets Accounting and Management instructor led training : Apply the 28-point requirements to establish a whole-life asset management system according to PAS 55 and ISO 55000. Evaluate investments in fixed assets according to NPV, IRR and other methods.  Correctly recognize and measure fixed assets and intangible assets under International Financial Reporting Standards (IFRS). Account and report for transactions throughout the life of the assets. Properly account for disposals, impairment, and sales of long-lived assets.
Certificate in Treasury Management instructor led training : Advance their knowledge of corporate treasury management and the treasury function. Obtain up-to-date practices covering Asset Liability Management and cash management techniques. Develop a practical understanding of financial markets and their products. Correctly recognize and measure financial instruments under International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP). Improve their understanding of fair value measurement and its effect on financial instruments’ presentation. Leverage their more...
Certified Accounting Assistant instructor led training : Define the accounting cycle. Discover how accounting affects their day-to- day business. Outline the components of financial statements. Perform every step of the accounting closing cycle. Get up-to-date with accounting terminology that will enable them to perform more effectively at work.
Certified Accounting Assistant instructor led training : Define the accounting cycle. Discover how accounting affects their day-to- day business. Outline the components of financial statements. Perform every step of the accounting closing cycle. Get up-to-date with accounting terminology that will enable them to perform more effectively at work.
Certified Accounts Assistant instructor led training : Define the accounting cycle. Discover how accounting affects their day-to- day business. Outline the components of financial statements. Perform every step of the accounting closing cycle. Get up-to-date with accounting terminology that will enable them to perform more effectively at work.
CMA 1 - Certified Management Accountant Preparation Course Level 1 instructor led training : Define the main budgeting concepts, methodologies and forecasting techniques. Apply operational and capital budgeting and prepare financial budgets. Use budget variance reports and utilize different performance measures to analyze responsibility centers performance.  Identify the different cost concepts and costing systems. Demonstrate best practices in business process performance and operational efficiency. Explain the importance of internal controls and risk assessment in organizations.
CMA 2 - Certified Management Accountant Preparation Course Level 2 instructor led training : Analyze financial statements using different performance metrics and financial ratios. Apply advanced profitability analysis including DuPont Analysis. Define financial risk and return and calculate cost of capital. Explain current assets management and the different alternatives in raising capital. Demonstrate cost volume profit analysis, breakeven and marginal analysis, and pricing strategies. Calculate and apply the different techniques in evaluating capital and investing decisions, e. g. Net Present Value, more...
Consolidation Business Combinations and Investment Accounting instructor led training : Recognize the process of consolidating financial statements. Identify business combinations and their related transactions. Apply the acquisition method for business combinations. Account for goodwill and non-controlling interests. Identify different types of financial instruments and accounting methods for each. Account for transactions according to fair value method, equity method and amortized cost. Recognize differences and similarities between International Financial Reporting Standards (IFRS) and the US Generally Accepted Accounting Principles (GAAP).
Corporate Finance Workshop : Recognize the three pillars of corporate finance and distinguish between the different financing resources and investment opportunities Interpret the cash conversion cycle and predict if the organization is collecting receivables as scheduled, managing inventory properly and settling payables as per market guidelines Compute the weighted average cost of capital, examine the optimal capital structure and relate the company's dividend policy to its capital structure Analyze capital investment decisions by applying payback, Net Present Value (NPV), discounted payback, more...
Corporate Governance Principles Policies and Best Practices instructor led training : List the essential fundamentals and significance of corporate governance. Analyze corporate governance structures and risk management policies. Assess the ethical and policy considerations underpinning shareholders, board of directors, auditors, senior management and executives. Put into operations new strategies to improve their corporate performance. Apply and utilize corporate governance best practices.
Dashboards and Business Reports Using Excel instructor led training : Leverage their Excel expertise to new and advanced levels. Link-up Excel and import data from different sources. Perform data analysis techniques to produce timely and accurate reports. Design outstanding visualization charts and dashboards. Develop master level report solutions. Record, write and edit powerful macros that will perform routine tasks in no time. Design dynamic dashboards and flash reports. Automate the process of preparing routine reports, reconciliations and analysis. Note: This is a hands-on training program using laptops, which will be made available by Meirc, except for programs outside UAE.
Dynamic Business Reports and Dashboards using Excel instructor led training : Leverage their Excel expertise to new and advanced levels. Link-up Excel and import data from different sources. Perform data analysis techniques to produce timely and accurate reports. Design outstanding visualization charts and dashboards. Develop master level report solutions. Record, write and edit powerful macros that will perform routine tasks in no time.
Effective Budgeting and Cost Control instructor led training : Demonstrate how the budget relates to the key financial statements: balance sheet, income statement, and cash flow. Prepare a budget consistent with the organization’s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Apply cost control tools, analyze management variance reports and take proper corrective action.
Efficient Finance and Accounting Operations 2016 Best Practices and Updates instructor led training : Demonstrate how they can enhance the operations of the finance and accounting departments. Acquire internationally implemented best practices in the following areas: accounts payable, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory, payroll, and policies and procedures. Leverage their accounting cycle skills. Use new tools to make their job efficient and smart. Apply their knowledge through hands-on workshops and group presentations.
Efficient Finance and Accounting Operations 2014 Best Practices and Updates instructor led training : Demonstrate how they can enhance the operations of the finance and accounting departments. Acquire internationally implemented best practices in the following areas: accounts payable, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory and policies and procedures. Leverage their accounting cycle skills. Use new tools to make their job efficient and smart. Apply their knowledge through hands-on workshops and group presentations.
Efficient Finance and Accounting Operations 2015 Best Practices and Updates instructor led training : Demonstrate how they can enhance the operations of the finance and accounting departments. Apply internationally implemented best practices in the following areas: accounts payable, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory and policies and procedures. Leverage their accounting cycle skills. Use new tools to make their job efficient and smart. Apply their knowledge through hands-on workshops and group presentations. Note: This is a hands-on training program using laptops, which will be made available by Meirc, except for programs outside UAE.
Enterprise Risk Management instructor led training : Explain the essentials of Enterprise Risk Management (ERM). Identify the risks that are derived from people, processes and systems and their impact on operations, and financial position of the company. Anticipate problems before they become a threat. Improve risk-based decision-making (RBDM). Link risks and their potential costs with the business planning process. Identify a range of techniques that can be used to support management in making appropriate decisions.
Fast Closing Monthly and Year-End Accounts instructor led training : Describe the impact of fast closing on company-wide operations. Develop closing process improvement plan. Identify departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external customers.
Fast Closing Monthly and Year-End Accounts instructor led training : Describe the impact of fast closing on company-wide operations. Develop closing process improvement plan.    Identify departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external customers. Apply Best Practices and enhance the monthly closing Procedures.
Finance for Non-Finance Professionals instructor led training : Explain the functions of financial management and its role in running businesses. Communicate effectively with finance professionals by using common financial language. Define the four key financial statements: balance sheet, income, cash flow and changes in owners’ equity as well as key financial terms used in organizations (e. g. profit, margins, leverage, etc. ) Interpret the financial health and condition of a company, division or responsibility center. Apply capital budgeting techniques and cost- volume-profit analysis to enhance decision making. Use financial information to manage and evaluate their company or department operations.
Finance for Non-Finance Professionals instructor led training : Explain the functions of financial management and its role in running businesses. Communicate effectively with finance professionals by using common financial language. Define the four key financial statements: balance sheet, income, cash flow and changes in owners’ equity as well as key financial terms used in organizations (e.g. profit, margins, leverage, etc.) Interpret the financial health and condition of a company, division or responsibility center. Apply capital budgeting techniques and cost- volume-profit analysis to enhance decision making. Use financial information to manage and evaluate their company or department operations.
Financial Accounting and Reporting instructor led training : Recognize important financial accounting topics and how to report them on financial statements. Properly account for assets, liabilities, equity, revenues and expenses. Prepare financial statements with the required notes and disclosures in periodic financial reports. Recognize the need for transparency in reporting of financial statements and management reports. Determine the structure, presentation and disclosure of financial statements and annual reports. Interpret and report income statement and balance sheet accounts.
Financial Accounting and Reporting instructor led training : Recognize important financial accounting topics and how to report them on financial statements. Properly account for assets, liabilities, equity, revenues and expenses. Prepare financial statements with the required notes and disclosures in periodic financial reports. Recognize the need for transparency in reporting of financial statements and management reports. Determine the structure, presentation and disclosure of financial statements and annual reports. Report and interpret income statement and balance sheet accounts.
Financial Accounting and Reporting instructor led training : Recognize important financial accounting topics and how to report them on financial statements. Properly account for assets, liabilities, equity, revenues and expenses. Prepare financial statements with the required notes and disclosures in periodic financial reports. Recognize the need for transparency in reporting of financial statements and management reports. Determine the structure, presentation and disclosure of financial statements and annual reports. Report and interpret income statement and balance sheet accounts.
Financial Analysis Workshop A Hands-On Approach instructor led training : Apply the framework of financial statements analysis. Demonstrate skills at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the process of company evaluation and analysis. Analyze real-life financial statements from companies traded on the world and GCC stock exchanges.
Financial Controller Workshop instructor led training : Practice the main responsibilities handled by financial controllers. Analyze company performance highlighting impact of current operations on future financial results.  Present and evaluate company budgets and assist management in selecting proper plans. Report financial key performance indicators (KPIs) systematically and efficiently. Evaluate accounting and finance staff efficiency and identify potential improvements. Assess internal controls within the finance department and the organization in general. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Financial Forecasting Tools and Techniques instructor led training : Apply different forecasting techniques in financial and business decisions. Utilize Microsoft Excel to build forecasting models effectively. Explain the different macro and micro assumptions affecting financial and business forecasts. Build models for forecasting income statements, balance sheets and cash flow statements and their components. Differentiate between various forecasting models and approaches and assist senior management in understanding their impact. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Financial Modeling Workshop Using Excel instructor led training : Apply learned skills of corporate financial models. Demonstrate practical know-how of corporate valuation techniques and tools. Construct forecasted financial statement models and perform sensitivity analysis. Use the free cash flow technique in determining the value of a project or a company. Develop financial models using comparable company analysis and discounted cash flow analysis. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Forecasting and Analyzing Cash Flow : Interpret relationships between cash flow statement, income statement and balance sheet Recognize importance and elements of an organization's cash flow Apply cash flow forecasting techniques Analyze liquidity and cash flow position of organizations including free cash flow Prepare cash flow statements under direct and indirect methods Apply ratio analysis related to cash flow Describe impact of working capital management on cash flow 
Fundamentals of Oil and Gas Accounting instructor led training : Account for oil and gas operations. Apply the successful efforts accounting and the full cost accounting methods. Identify how to account for production activities. Account for revenues received in the oil and gas industry. Record accounts for joint interest operations.  Analyze the effect of costs under different methods on financial statements.
Internal Control Compliance Operational and Financial instructor led training : Implement controls in the accounting processes. Assign functions and roles within the accounting department to maximize controls while optimizing performance. Assist in designing corporate business cycles to achieve better controls. Achieve segregation of duties and internal controls in the accounting department and related functions. Increase reliability on processes and decrease the likelihood of fraud through the organization. Comply with external reporting requirements by governmental and semi-governmental authorities.  Develop operational policies and procedures in accordance with internal control requirement. Design and maintain financial controls.
International Financial Reporting Standards (IFRS) and 2016 Updates instructor led training : Adopt the most recent terminology and language of accounting and finance. Develop a sound understanding of International Financial Reporting Standards (IFRS) and their impact on financial reporting. Properly account for transactions affecting assets, liabilities and owners equity according to IFRS. Prepare financial statements with related notes and disclosures that are compliant with IFRS. Demystify the interpretation of financial statements and reports.
International Financial Reporting Standards IFRS and 2015 Updates instructor led training : List the accounting standards and explain their impact on their organizations. Implement the most recent updates of the International Financial Reporting Standards (IFRS) in their organizations. Properly account for transactions affecting assets, liabilities and owners’ equity according to IFRS. Prepare financial statements with related notes and disclosures in compliance with IFRS. Interpret the different accounts on the financial statements and reports.
Inventory Accounting and Costing instructor led training : Obtain up-to-date rules covering costing and accounting for inventory, and touch base with inventory cycles from purchase to sales. Correctly recognize and measure inventory under International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP). Properly account for write-downs, write-backs and impact of change in inventory accounting policies on financial statements. Develop professional judgment in accounting for inventory not on hand. Gain knowledge of different inventory cost-flow assumptions and how they affect the company’s financial position and income more...
Next Generation Excel Advanced Business and Financial Reporting instructor led training : Boost Excel reporting expertise in business, finance, and accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Link their Excel with PowerPoint for dynamic data update. Develop dynamic business dashboards and scorecards to assist professionals in measuring performance and enhancing decision making. Use advanced report development techniques by linking-up Excel with Access, Web, Text, SQL, Oracle, more...
Next Generation Excel Advanced Business and Financial Reporting instructor led training : Boost Excel reporting expertise in business, finance, and accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Link their Excel with PowerPoint for dynamic data update. Develop dynamic business dashboards and scorecards to assist professionals in measuring performance and enhancing decision making. Use advanced report development techniques by linking-up Excel with Access, Web, Text, SQL, and more...
Payroll Preparation Analysis and Management instructor led training : Determine the needed documentation in the payroll cycle. Prepare and reconcile the monthly payroll. Calculate contributions based on different assumptions for employer and employee. Perform “What If” analysis related to employee benefits. Develop monthly and annual payroll budget. Design periodic payroll management reports and analysis. Assist the accounting department in controlling and auditing payroll payments.
Preparing Financial Statements and the Annual Report instructor led training : Practically apply each part of the accounting cycle. Perform accounting adjustments including deferrals and accruals. Create trial balance and adjusted trial balance. Map chart of accounts to the financial statements. Prepare and present income statements, balance sheets, and cash flow statements. Formulate notes to the financial statements. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Professional Accounting Certificate instructor led training : Enhance their accounting knowledge by learning how to account for income measurement and recognition. Demonstrate knowledge of accounting for assets, including long-term assets and intangibles. Account for current liabilities, contingencies, long-term liabilities and bonds. Account for equity stock transactions, including dividends and long-term liabilities. Apply accounting for operating and capital leases and how it will affect income statement and balance sheet. Demonstrate knowledge of the rules of accounting changes and errors.
Professional Accounting Certificate instructor led training : Enhance their accounting knowledge by learning how to account for income measurement and recognition. Demonstrate knowledge of accounting for assets, including long-term assets and intangibles. Account for current liabilities, contingencies, long-term liabilities and bonds. Account for equity stock transactions, including dividends and long-term liabilities. Apply accounting for operating and capital leases and how it will affect income statement and balance sheet. Demonstrate knowledge of the rules of accounting changes and errors.
Professional Accounting Certificate instructor led training : Enhance their accounting knowledge by learning how to account for income measurement and recognition. Demonstrate knowledge of accounting for assets, including long-term assets and intangibles. Account for current liabilities, contingencies, long-term liabilities and bonds. Account for equity stock transactions, including dividends and long-term liabilities. Apply accounting for operating and capital leases and how it will affect income statement and balance sheet. Demonstrate knowledge of the rules of accounting changes and errors.
Professional Skills for Finance and Accounting instructor led training : Gain knowledge of essential skills to enhance their ability to run the Finance department. Manage Finance functions in an organized and professional manner. Determine the reporting requirements for the Finance department. Become skilled at personal organization, staffing and time management. Apply Finance policies and procedures to add value and communicate effectively with other departments.
Professional Skills for Finance and Accounting instructor led training : Implement essential skills to enhance their ability to run the finance department. Manage finance functions in an organized and professional manner. Determine the reporting requirements for the finance department. Practice proper personal organization, staffing and time management skills. Apply finance policies and procedures to add value and communicate effectively with other departments.
Professional Skills for Finance and Accounting instructor led training : Implement essential skills to enhance their ability to run the finance department. Manage finance functions in an organized and professional manner. Determine the reporting requirements for the finance department. Practice proper personal organization, staffing and time management skills. Apply finance policies and procedures to add value and communicate effectively with other departments.
Saudi GAAP Transition to International Financial Reporting Standards IFRS Compliance with SOCPA : List major differences in financial accounting and reporting between International Financial Reporting Standards (IFRS) and accounting standards generally accepted in the Kingdom of Saudi Arabia (Saudi GAAP) Recognize the effect of the transition from Saudi GAAP to IFRS on their company’s financial statements and identify mandatory exceptions and optional exemptions from this transition Prepare financial statements for entities adopting International Financial Reporting Standards for the more...
Administration and Secretarial
Administration and Office Management Best Practices and Technologies instructor led training : Define the new roles of executive assistants and administrators. Use technology to get more done and to stay connected with the office and their boss. File, document, sort, index and retrieve corporate documents, records, and reports. Meet quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance. Have better command of the English language including the meaning and spelling of words, rules of composition, and grammar.
Certified Administration and Office Management Professional instructor led training : Define and understand the role of the office manager/administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer.
Certified Administration and Office Management Professional instructor led training : Define and understand the role of the office manager/administrator. Implement communication strategies needed for carrying out responsibilities in an effective manner. List the main causes of stress and apply the techniques needed to control them. Organize meetings effectively. Develop a service attitude and mindset aimed at the internal and external customer. Apply time management techniques required for better office productivity. Handle telephone calls properly and professionally.
Certified Administration and Office Management Professional instructor led training : Define and understand the role of the office manager/administrator. Implement communication strategies needed for carrying out responsibilities in an effective manner. List the main causes of stress and apply the techniques needed to control them. Organize meetings effectively.  Develop a service attitude and mindset aimed at the internal and external customer. Apply time management techniques required for better office productivity. Handle telephone calls properly and professionally.
Computer-Based Office Administration and Organization instructor led training : Define the competencies needed to run present and future offices. Apply their business writing skills and organize their emails using MS Outlook 2010. Organize their office time using the MS Outlook 2010 calendar. Manage and coordinate their relationship with their manager using soft skills and computer- based methods. Develop and apply document management strategies. Note: This is a hands-on training program using laptops, which will be made available by Meirc.
Efficient Administration Skills instructor led training : Demonstrate an understanding of the modern administrator s highly needed abilities. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Apply professional business-writing techniques in writing e-mails. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises.
Efficient Administration Skills instructor led training : Demonstrate an understanding of the modern administrator’s highly needed abilities. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Apply professional business-writing techniques in writing e-mails. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management and deal with time wasters. Practice memory-enhancement techniques with several reinforcement methods and exercises.
Efficient Administration Skills instructor led training : Demonstrate an understanding of the modern administrator’s highly needed abilities. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Apply professional business-writing techniques in writing e-mails. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management and deal with time wasters. Practice memory-enhancement techniques with several reinforcement methods and exercises.
The Certified Executive Assistant Program instructor led training : Provide full support to stakeholders in order to enhance the success of the business. Apply emotional intelligence to foster excellent business relationships, laterally and vertically. Plan and present strong business cases to their managers. Build and maintain different organizing systems that will lead to increased productivity. Generate win-win outcomes in any negotiation session. Plan and organize a successful event while practicing excellent business etiquette and protocol.
The Executive or Personal Assistant Masterclass instructor led training : Practice advanced administration techniques to effectively run the office of a senior manager. Build excellent relationship with the manager and maximize productivity. Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence. Apply professional business-writing techniques in e-mails. List the main causes of stress and prepare an action plan to keep it under control. Prepare and organize a professional meeting, write its agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public in an effective manner.
The Executive Personal Assistant Masterclass instructor led training : Practice advanced administration techniques to effectively run the office of a senior manager. Build excellent relationship with the manager and maximize productivity. Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence. Apply professional business-writing techniques in e-mails. List the main causes of stress and prepare an action plan to keep it under control. Prepare and organize a professional meeting, write its agenda and take minutes accurately. Demonstrate professional skills in communicating with the internal/external public in an effective manner.
The Highly Productive and Effective Administrator instructor led training : Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationships with people at all levels. Organize and plan for the best performance and utilization of their time at the office.
The Highly Productive and Effective Administrator instructor led training : Define the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Employ their thinking skills to facilitate turning problems into opportunities. Build excellent relationships with people at all levels. Organize and plan for the best performance and utilization of their time at the office.
The Highly Productive and Effective Administrator instructor led training : Define the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Employ  their thinking skills to facilitate turning problems into opportunities. Build excellent relationships with people at all levels. Organize and plan for the best performance and utilization of their time at the office.
Administration Secretarial
Certified Administration and Office Management Professional : ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Administration and Office Management Professional : ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Administration and Office Management Professional : ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external customer. '
Certified Professional Manager : ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management. '
Certified Professional Manager : ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management. '
Efficient Administration Skills : ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills : ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills : ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Efficient Administration Skills : ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve memory skills with several reinforcement methods and exercises. '
Successful Skills for Office Managers : ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. '
Successful Skills for Office Managers : ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. '
The Professional Executive Assistant PA : ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
The Professional Executive Assistant PA : ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
The Professional Executive Assistant PA : ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/external public in an effective manner. '
Business Writing
Advanced Business Writing : ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the reader?s needs. '
Fundamentals of Business Writing : ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Learn the basic structure of the English language. '
Successful Report Writing instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Interpret numbers and illustrate reports with visual aids.
Technical Report Writing instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present technical information in an understandable manner.
Communication and Writing Skills
Advanced Business Writing instructor led training : Write effective emails, memos and letters. Apply rules for organizing content in a clear and concise manner. Manage writing complexity to match the modern business environment. Apply advanced structuring techniques that yield a desirable response. Identify and talk to the reader’s interests. Note: It is essential that participants have a good command of the English Language.
Advanced Business Writing instructor led training : Write effective emails, memos and letters. Apply rules for organizing content in a clear and concise manner. Manage writing complexity to match the modern business environment. Apply advanced structuring techniques that yield a desirable response. Identify and talk to the reader’s interests. Note: It is essential that participants have a good command of the English Language.
Advanced Communication Skills instructor led training : Identify different approaches to interpersonal relationships. Discover different personal listening styles. Apply their understanding of body language to improve their communication style. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say "No" and disagree with others. Enhance the ability to influence different personalities.
Advanced Communication Skills instructor led training : Utilize advanced communication tools and skills. Discover different personal listening styles. Understand and harness the power of body language. Apply meta programs to improve their understanding of people. Practice and use assertiveness skills in different situations. Unlock the secrets of influence for effective communication.
Business Writing Skills instructor led training : Understand the fundamental pillars of business writing. Apply basic techniques for writing effective emails, letters and memos. Write professionally in a clear, specific and positive manner. Structure content for flow and for delivering impeccable conclusions. Apply practical methods for powerful business writing.
Business Writing Skills instructor led training : Apply fundamental pillars of business writing for achieving better results. Practice basic techniques for writing effective emails, letters and memos. Portray professionalism by writing in a clear, specific and positive manner. Deliver solid conclusions through organized structure and flow.  Apply practical and modern methods for powerful business writing.
Cyber Security Information Security Management Best Practice : Apply information security standards to their organization and its critical assets Identify the threats presented by viruses, malware, active code, and Active Persistent Threats (APT) and consider the different mitigating options Apply the Computer Security Incident Response Team (CSIRT) framework, tools and capabilities to deliver cost effective and robust solutions to protect the organization Use Neuro Linguistic Programing (more...
Effective Report Writing Techniques instructor led training : Write purposeful business and technical reports that meet reader requirements. Utilize different templates and report types to achieve reporting objectives. Research, analyze and organize information to effectively generate reliable conclusions. Provide evidence-backed recommendations to support management decision-making. Utilize visual aids appropriately to support the presentation of information. Apply advanced methodologies to make every report a winning report. Note: It is essential that participants have a good command of the English Language
Interpersonal Communication Skills instructor led training : Acquire the skills necessary for communicating in an effective manner. Improve their ability to communicate across cultures. Employ techniques for listening actively and emphatically. Communicate in an assertive manner. Manage interpersonal conflict. Handle feedback and criticism constructively.
Interpersonal Communication Skills instructor led training : Acquire the skills necessary for communicating in an effective manner. Improve their ability to communicate across cultures. Employ techniques for listening actively and empathically. Communicate in an assertive manner. Manage interpersonal conflict. Handle feedback and criticism constructively.
IT Infrastructure and Disaster Recovery Planning : Consider policies, objectives, targets, processes and procedures that are relevant to managing risk and improving IT Readiness for Business Continuity (IRBC) Apply best practice to build IT infrastructure and operational sustainability, including security of the environment Describe the processes and procedures to carry out a risk evaluation and identify risks, threats, hazards, vulnerabilities and weaknesses that could affect your organization Review the key components of asset, human, change and supply chain management that are specific to IT  more...
Organizational and Departmental Communication instructor led training : Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.
Organizational and Departmental Communication instructor led training : Identify the framework of interdepartmental communication. Discover and practice excellent  internal customer service. Take a proactive  approach  in simplifying work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.
Presentation Design and Delivery instructor led training : List the main causes for boring and ineffective presentations and ways for overcoming them. Plan, prepare and conduct an effective and successfully memorable presentation using a systematic and easy-to-follow approach. Pinpoint the main reasons that lead to Public Speaking Anxiety (PSA) and ways for eliminating them prior to presenting. Project the right verbal and non-verbal characteristics essential in powerful presentations. Use the most commonly available visual aids to support their presentation and make it visually appealing.
Presentation Design and Delivery instructor led training : List the main causes for boring and ineffective presentations and ways for overcoming them. Plan, prepare and conduct an effective and successfully memorable presentation using a systematic and easy-to-follow approach. Pinpoint the main reasons that lead to Public Speaking Anxiety (PSA) and ways for eliminating them prior to presenting. Project the right verbal and non-verbal characteristics essential in powerful presentations. Use the most commonly available visual aids to support their presentation and make it visually appealing.
Communication Skills
Basic Presentation Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.
Ethical Hacking : Describe how perimeter defenses function by ethically scanning and attacking networks Conduct information systems security audits by understanding the latest security threats, advanced attack vectors, hacking techniques, methodologies and security measures Identify intruders, understand how they escalate privileges, and take the necessary steps to secure a system Conduct vulnerability assessments, risk assessments, penetration testing, and system protection measures Create policies and apply countermeasures against social engineering, Distributed Denial-ofService (DDoS) attacks, buffer more...
Identity and Access Management IT Systems : Illustrate the identity and access management architecture framework and discuss the security risks associated with its various deployment options Discuss the different mechanisms for establishing strong authentication (e. g. OTP, certificate based authentication, device authentication, etc) Explain the principles of key public infrastructure and certification authorities, and demonstrate their value in mitigating the security risks facing modern societies Explain the most well-known access control mechanisms and the roles of oauth, OATH, SAML and OpenID more...
Introduction to Security Management : Apply best practice and fundamentals of security management to successfully protect an organization’s resources and assets Plan, implement and improve an organization’s security strategy Manage a security team and its resources Conduct a risk management assessment and recommend relevant security measures Design and implement effective security policies and procedures Manage incidents using effective communication and coordination skills Conduct thorough incident investigations through information collection and reporting procedures Consider physical security management characteristics when assessing site’s infrastructure
Managing Meetings instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.
Technical Report Writing and Statistical Analysis for the Pharmaceutical Industry : Write effective technical reports and procedures that cater to the needs of their target audience Present complex experimental data in a logical, clear and concise manner making optimal use of graphs, charts and tables Build credibility by following the conventions of scientific writing to support explanations and arguments Ensure technical documents achieve maximum impact by efficiently structuring the data and avoiding common written English mistakes Analyze experimental data using the principles of statistical analysis
Contracts & Projects
Certified Contract Manager instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Discuss ways of using "lessons learned" to minimize confrontations during implementation.
Contract Preparation & Management instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Select contractors more efficiently. Manage the process of awarding contracts.
Handling & Resolving Contractual Claims instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual claims.
Project Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Plan to deal and work with the problems and constraints related to managing projects in the Arab World.
Contracts Management
Certified Contract Manager instructor led training : Identify principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/Administrator. Discuss ways of using "lessons learned" to minimize confrontations and avoid disputes during implementation.
Certified Contract Manager instructor led training : Identify principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of contract manager/administrator. Discuss ways of using lessons learned to minimize confrontations and avoid disputes during implementation.
Certified Contract Manager instructor led training : Identify principles, definitions and major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager/administrator. Discuss ways of using “lessons learned” to minimize confrontations and avoid disputes during implementation.
Contract Administration Understanding and Implementing Contractual Obligations instructor led training : Identify the major activities and steps of contract administration. Identify administration tools and the roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Demonstrate the importance of partnership and negotiation in contract administration. Explain the different types of claims, damages and liabilities. Identify Alternative Dispute Resolution (ADR) and ways to resolve claims.
Contract Administration Understanding and Implementing Contractual Obligations instructor led training : Identify the major activities and steps of contract administration. Identify administration tools and the roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Demonstrate the importance of partnership and negotiation in contract administration. Explain the different types of claims, damages and liabilities. Identify Alternative Dispute Resolution (ADR) and ways to resolve claims.
Drafting Contracts and Writing Scope of Work instructor led training : Define contract building blocks and draft simple contract provisions. Identify the objectives of a contractual relationship and leverage them into requirements. Plan and prepare a solid scope of work using outlines and templates. Write the narrative of a contract as well as different contract parts using best practices. Define and use common contract clauses properly to assign rights, obligations and liabilities.
Effective Contract Preparation instructor led training : Identify the basic elements of contracting. Identify and discuss the major steps involved in contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Recognize and practice the tendering principles and process.
Managing Contractual Claims instructor led training : Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.
Managing Contractual Claims instructor led training : Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.
Managing Contractual Claims instructor led training : Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.
Mergers and Acquisitions for Non-Lawyers : Identify attractive Mergers and Acquisitions (M&A) opportunities Formulate the initial steps and the preliminary agreements for a merger or acquisition Carry out a full due diligence into the state of affairs of a target company Understand the Share Purchase Agreement (SPA) and the Asset Purchase Agreement (APA) Take an active role in the exchange and completion stages of a merger or acquisition Be an effective part of the post-merger integration to ensure the smooth running of the new organization
Negotiating Contracts Successfully instructor led training : Recognize the importance of developing a solid scope of work and the implications of failing to do so. Decide when to negotiate, as opposed to tendering. Plan and conduct several contract-related negotiations. Use communication and planning skills that will allow reaching a win-win outcome. Successfully negotiate contractual claims and change orders. 
Project Management for Contract Professionals instructor led training : Identify the major project and contract management framework and processes. Identify the major activities, steps and tools to manage their contracting partner who is executing their project. Recognize the main contractual provisions that can affect projects. Demonstrate the importance of partnership and negotiation in managing projects. Identify the impact of contract’s variation orders and claims on projects. Determine the contracting strategy for their project.
Project Management for Contract Professionals instructor led training : Identify the major project and contract management framework and processes. Identify the major activities, steps and tools to manage their contracting partner who is executing their project. Recognize the main contractual provisions that can affect projects. Demonstrate the importance of partnership and negotiation in managing projects. Identify the impact of contract’s variation orders and claims on projects. Determine the contracting strategy for their project.
Tendering Procedures and Bid Evaluation instructor led training : Identify the contracting stages from setting the scope of work to awarding the contract. Preparing the scope of work and specifications as well as planning the evaluation process. Evaluate in depth the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-auction. Apply several approaches to bid evaluation using criteria, weights and scoring measures.
Tendering Procedures and Bid Evaluation instructor led training : Identify the contracting stages from setting the scope of work to awarding the contract. Prepare the scope of work and specifications as well as plan the evaluation process. Evaluate in-depth the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-auction. Apply several approaches to bid evaluation using criteria, weights and scoring measures.
Tendering Procedures and Bid Evaluation instructor led training : Identify the contracting stages from setting the scope of work to awarding the contract. Prepare the scope of work and specifications as well as plan the evaluation process. Evaluate in-depth the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-auction. Apply several approaches to bid evaluation using criteria, weights and scoring measures.
Understanding Claims Under FIDIC Contracts : Explain the meaning of each clause within FIDIC contracts Identify the risks within each form of contract Apply proper management of claims to construction projects from the perspective of employera ™s, contractora ™s or engineera ™s personnel Prepare and respond to claims professionally following FIDIC procedures and requirements Resolve matters at the project level in a timely manner, whilst maintaining good relations with the other party
Customer Service
Call Center Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.
Certified Customer Service Professional instructor led training : Understand the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective communication skills with customers.
Certified Customer Service Professional instructor led training : Explain the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Implement strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective communication skills with customers.
Certified Customer Service Professional instructor led training : Explain the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Implement strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective communication skills with customers.
Customer Satisfaction and Loyalty instructor led training : Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions that work. Develop loyalty schemes: know what to avoid and how to improve them.
Customer Satisfaction and Loyalty instructor led training : Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create “Customer Value Propositions” that work. Develop loyalty schemes: know what to avoid and how to improve them.
Customer Satisfaction and Loyalty Strategies and Measurement instructor led training : Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create "Customer Value Propositions" that work. Develop loyalty schemes: know what to avoid and how to improve them.
Customer Service Excellence: How to win & keep customers instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.
Customer Service Management instructor led training : Develop objectives and programs to maximize customer satisfaction. Supervise the design, implementation and analysis of customer satisfaction surveys. Conduct customer segmentation exercises and create relevant strategies. Develop Service Level Agreements (SLAs) to ensure clarity and conformance. Control the service aspect of the organization/ department through well chosen KPIs. Use customer complaints as a springboard for service improvement.
Customer Service Management instructor led training : Develop objectives and programs to maximize customer satisfaction. Supervise the design, implementation and analysis of customer satisfaction surveys. Conduct customer segmentation exercises and create relevant strategies. Write Service Level Agreements (SLAs) to ensure clarity and conformance. Control the service aspect of the organization/department through well chosen KPIs. Use customer complaints as a springboard for service improvement.
Customer Service Management instructor led training : Develop objectives and programs to maximize customer satisfaction. Supervise the design, implementation and analysis of customer satisfaction surveys. Conduct customer segmentation exercises and create relevant strategies. Write Service Level Agreements (SLAs) to ensure clarity and conformance. Control the service aspect of the organization/department through well chosen KPIs. Use customer complaints as a springboard for service improvement.
Customer Service Workshop instructor led training : Explain the importance of superior customer service in any situation and in any environment. Maximize their effectiveness using tried and true communication techniques. Perform their duties in such a way that customers will remember the encounter positively.  Behave, act and communicate in the most appropriate way regardless of the difficulties. Use practical methods to turn upset customers around, win their thanks and gain their respect.
Excellence in Customer Service instructor led training : Address the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Deliver better, faster service and increase customer satisfaction. Recognize the signals of customer irritation and how to respond appropriately and assist in quickly finding a workable solution to their customer s problem.
Excellence in Customer Service instructor led training : Address the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Deliver better, faster service and increase customer satisfaction. Recognize the signals of customer irritation and how to respond appropriately and assist in quickly finding a workable solution to their customer’s problem.
Implementing and Managing a Customer Complaints System instructor led training : This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s performance.Learn to develop an effective customer feedback system.'
The Customer Complaint System A Tool for Customer Service Improvement instructor led training : Understand the concept and importance of customer feedback. Map the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Assess and audit complaints systems. Improve existing systems and benchmark against world class standards.
The Customer Complaint System A Tool for Customer Service Improvement instructor led training : Explain the vital role of a customer complaints management system in enhancing organizational performance. Implement a customer feedback system that will maximize customer satisfaction and retention. Manage every phase of the complaint handling process from preparation to closing including receipt, analysis, escalation, tracking, and all internal and external communication. Develop relevant Key Performance Indicators to assess and audit complaint systems. Improve existing systems and benchmark against world’s top complaints handling standards.
The Customer Service Mindset instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.
The Customer Service Mindset instructor led training : This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of developing it within their organization.'
Finance & Accounting
Certified Fixed Assets Professional instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect your operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how to manage disposals, impairment, sales, and exchange of assets.
Effective Budgeting & Cost Control instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take corrective action.
Essential Skills for Professional Financial Managers instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and procedures to add-value and communicate effectively with other departments.
Intermediate Accounting: Managing Business Transactions instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Understand the balance sheet and financial disclosures. Learn the importance of the income statement and statement of cash flow. Have a clear comprehension of asset measurement and recognition. Analyze and understand various investment classes. Perform liability and equity measurements and disclosures.
Finance Accounting
Certified Accounts Assistant instructor led training : This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology that will enable them to perform more effectively at work.'
Certified Financial Professional : ' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive bottom line results. Perform cost of capital calculation and cash flow analysis. Manage their working capital effectively. Understand the tools used in the investment decision process. '
Certified Fixed Assets Professional instructor led training : This program is designed for Fixed assets professional, including; supervisors, account managers, purchasing and facility supervisors and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain knowledge of depreciation management techniques and how they affect their operations.Be able to correctly recognize and measure fixed assets.Report fixed assets accurately by adhering to more...
Chartered Financial Analyst CFA Level 1 Intensive Review instructor led training : This program is designed for Portfolio and treasury professionals, bankers, finance controllers, treasurers, chief financial officers and professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills that are important to their investment career.Get up to speed with the tools and inputs for investment valuation and management.Learn the principles and practices of asset valuation and analysis.Understand what is meant by portfolio management and performance presentation.'
Corporate Governance Transparency and Accountability instructor led training : This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management policies.Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.Put into operations new strategies to improve their corporate performance.Learn and apply corporate governance best practices.'
Cost Management Strategies for Business Decisions instructor led training : This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based Management ABM.Appreciate the importance of process costing and cost allocation.Develop important tools for planning and decision making.Evaluate and manage performance through strategic cost management.'
Effective Budgeting and Cost Control instructor led training : This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'
Effective Budgeting and Cost Control instructor led training : This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense budgets.Identify all the appropriate costs to be included in a capital expenditure proposal.Analyze management cost reports and take corrective action.'
Effective Budgeting and Cost Control : ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take corrective action. '
Effective Budgeting and Cost Control : ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take corrective action. '
Efficient Finance and Accounting Operations instructor led training : This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...
Efficient Finance and Accounting Operations instructor led training : This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General more...
Efficient Finance and Accounting Operations : ' This program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial more...
Finance for Non-Finance Professionals instructor led training : This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'
Finance for Non-Finance Professionals instructor led training : This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit center.Master capital budgeting and cost-volume-profit analysis.Use financial information to manage the business or their departments.'
Finance for Non-Finance Professionals : ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments. '
Finance for Non-Finance Professionals : ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments. '
Financial Accounting and Reporting instructor led training : This program is designed for Professionals in the field of finance and accounting, accountants at all levels seeking to enhance practical finance and accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management more...
Generally Accepted Accounting Principles GAAP 2008 Update : ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity transactions. Apply Accounting Principles in developing financial statements. Analyze specialized accounting transactions. Use practical guidance to prepare more...
International Financial Reporting Standards IFRS 2008 Update instructor led training : This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity.Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports.'
Investment Analysis and Portfolio Management instructor led training : This program is designed for Professionals in the fields of Finance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and more...
Mastering Business and Financial Modeling using Excel instructor led training : This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...
Mastering Business and Financial Modeling using Excel instructor led training : This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. more...
Mastering Business and Financial Modeling using Excel : ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision more...
Principles of Accounting An Introduction to Concepts Uses and Methods instructor led training : This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE s.Learn the importance of accounting in running businesses.Understand the accounting cycle.Perform hands-on analysis and recognition of accounting transactions.Account for assets, liabilities and equities.Effectively prepare balance sheets and income statements.'
Professional Skills for Finance and Accounting : ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and procedures to add-value and communicate effectively with other departments. '
Reporting and Presentation Skills for Finance and Accounting Professionals : ' This program is designed for Professionals in the field of finance, accounting, treasury and investment. This program is worth 25 NASBA CPE?s. Learn how to plan a financial presentation. Make use of visual aids to deliver powerful financial presentation. Enhance the image of their financial reports. Practice hands-on live presentations. Deliver financial messages in a concise, accurate and timely manner. '
The Analysis and Use of Financial Statements A Hands-on Approach : ' This program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Understand the framework of financial statements analysis. Become skilled at the foundations of ratio and financial analysis. Carry out company more...
Finance and Accounting
Advanced Financial Analysis : List and differentiate between the important components of basic financial statements Explain financial statements' ratios and formulate excel sheets and graphs for financial statements analysis Illustrate creative accounting schemes and critique the validity of accounting rules used Assess quality of financial reports and evaluate quality of earnings and cash flows reported Analyze financial position and performance of a company over a period of time and draw conclusions regarding its sustainability
Anti-Money Laundering : Detect and prevent Money Laundering Define Money Laundering and its cycle Identify how Money Laundering can be committed Apply the GCC and international law and regulations on Anti-Money Laundering Analyze financial records and identify possible leads Apply methods to prove income or funds from unknown sources
Big Data and Data Analytics : Explain Big Data, analytics and the Big Data ecosystem Apply appropriate analytics tools and techniques to collect and analyze Big Data, and identify insights that can lead to actionable results Leverage advanced analytics to create an organizational competitive advantage Deploy the data analytics lifecycle to address Big Data analytics projects Use advanced analytics including the Hadhoop ecosystem
International Public Sector Accounting Standards IPSAS : Identify how IPSAS will fit with their organization Comprehend the core IPSAS values Explain the key differences in the new standards Recognize what compliant statements will look like Deploy key strategies for migration to IPSAS standards Set clear steps towards implementation Adopt IPSAS disclosure requirements, including accounting policies
Mastering Excel 2013 Pivot TablesPowerPivot : Apply the key Excel functions to prepare data for analysis using Pivot tables Create and customize pivot tables to reconcile and analyze accounts efficiently Utilize pivot tables functions and calculations to generate a set of management and business analysis reports Run macros to speed up their work and utilize other advanced techniques in data analysis and reporting Report and analyze big data tables using the Excel 2013 feature of Data Model and PowerPivot
Human Resources and Training 2015
Auditing HR Processes instructor led training : Organize employee records and files cost- effectively. Identify areas of weaknesses in their organization’s processes: recruitment and selection, employee records keeping, performance appraisal, and payroll. Create a plan of action to improve the HR processes in their organization. Relate the importance of an efficient employee record keeping process to their organizational financial well being. Develop a detailed and accuracy-focused approach to Human Resources.
Career Development and Succession Planning instructor led training : Demonstrate understanding of the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management and human capital management. Compare traditional and career-planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Close the developmental gap by operating and evaluating a succession planning and management program. Prepare individual development plans and manage career choices.
Certified Compensation and Benefits Professional instructor led training : Define and clearly understand the importance of compensation to the overall aims of Human Resources management. Design a comprehensive compensation system. Examine and comment on the benefits of job evaluation and choose an appropriate system. Assess and provide advice on regional compensation practice. List the principal steps in a compensation survey and answer the question ”why is job matching critical to the success of any compensation survey?”
Certified Employee Relations Professional instructor led training : Define Employee Relations from a legal perspective and link it with the labor law. Use the legal and ethical approach in dealing with personal issues of employees. Conduct reliable opinion surveys aimed at assessing organizational health. Provide tangible support to other HR functions in establishing and implementing a fair performance management culture. Implement a recognition system aimed at enhancing employee retention. List the main steps in dispute resolutions and use them to protect both employees and the organization. Establish a code of conduct and compliance culture in the organization.
Certified Human Resources Professional From Traditional HR Role to Business Partner instructor led training : Demonstrate thorough understanding of the nature of HR as a managerial function. List all HR functions and responsibilities and identify their contributions to organizational success. Write an HR strategy while ensuring its alignment with the overall organizational strategy. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart Key Performance Indicators (KPIs) and indices. Demonstrate how a more...
Certified Master Trainer instructor led training : Define the role of a master trainer at various intervals of training. Identify approaches linking training to strategy. Define and implement the steps of the ADDIE model in training. Deliver effective and interactive training sessions. Examine and plan for adequate skill transfer on the job. Develop engaging training material. Conduct a comprehensive training session. Note: Participants are expected to come prepared with a 20-Minute PowerPoint training session on a business-related topic of their choice.
Certified Recruitment Specialist instructor led training : Define and plan recruitment: list the main steps to developing an effective recruitment plan and learn the best methods/sources for attracting qualified candidates. Choose the most appropriate techniques for short listing and assessing candidates considering the reliability and validity of each. Select and conduct the most suitable type of selection interviews for varying employees and situations. Prepare and conduct a probing interview for any vacancy/level in the organization. Implement the right measures and Key Performance Indicators (KPIs) to evaluate the effectiveness of recruitment efforts.
Certified Training and Development Professional instructor led training : Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Assessment (TNA). Examine ways to select internal trainers and Subject Matter Experts (SMEs) and to hire external consultants. Demonstrate the more...
Certified Training Manager : Describe the key roles and responsibilities of training departments Develop a training department mission statement with key result areas and key performance indicators Establish a comprehensive training strategy which includes training policies, procedures, and training plans List important steps for developing and administering training budgets Identify methods for evaluating the training function Conduct a cost benefit analysis for training activities Prepare business requirements for a Learning Management System (LMS) and list the necessary system selection steps
Compensation and Benefits instructor led training : Explain the basic principles and major elements of compensation. Apply the various processes in compensation: job analysis, job descriptions and job evaluation. Determine and explain what constitutes a sound and effective compensation and benefits program. Design a salary structure and related policies. Describe the basic compensation survey process.
Competencies Design Development and Implementation instructor led training : Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Extract competencies from business plans and apply the steps needed in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Use competencies for identifying training needs, talent pools and succession plans. Utilize competencies and behavioral indicators in performance appraisal systems.
Conducting Successful Business Reviews : Build a solid understanding around the role of business reviews Establish a clear idea on what goes into the business review process Explain the business review framework from the 5Ps perspective Participate in producing and presenting a business review Deal with challenges associated with business reviews
Designing and Implementing a Performance Management System instructor led training : List the phases of a performance management cycle and describe the role of HR in each phase.  Distinguish between different types and components of performance management systems. Design and develop a comprehensive performance management system.  Organize and plan a successful implementation of a performance management system.  Identify business requirements for performance management operating systems. Develop coaching and training sessions for managers and employees.
Employee Engagement and Retention instructor led training : Understand the value of employee engagement to an organization and explain it. Measure the level of employee engagement in their organization. Design, carry out and interpret engagement surveys. Design, build and implement the requirements for an engagement culture. Identify, develop and champion the required change initiatives. Measure and track the impact of engagement on business performance.
Employee Relations Roles and Responsibilities instructor led training : Define Employee Relations as a function and list its main role within Human Resources.  Manage employee files and records as per the local labor laws and regulations. Improve attendance in the organization by minimizing absenteeism through the use of the right Key Performance Indicators.  Enhance employee morale through the use of objective means of morale measurement and enhancement.   Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to properly handle it.
Essential Skills for the HR Professional instructor led training : Define communication and explain its importance to the work of HR professionals. Explains the main principles of business and report writing. Produce written HR correspondence and sample HR reports. Apply the basic skills of conflict resolution including influencing.  Explain the importance of customer service in HR and the steps to build the required mindset. Apply basic coaching and counseling techniques in HR specific situations. 
HR Administration Skills instructor led training : Identify the role of HR Administrators within the HR structure of their organization. List and develop competencies required for successful HR Administrators. Distinguish between various types of organizational structures and develop structures using Microsoft Visio. List the core functions of HR systems and determine business requirements for their organization’s HR system. Develop HR reports using different types of graphs and templates. Identify legal documents required to collect and maintain for employees.  Develop their organization’s employee handbook.
Human Resources KPIs Benchmarking HR Performance instructor led training : Explain the metrics, measures and Key Performance Indicators (KPIs) applied to HR and show the role they play in measuring the effectiveness of Human Resources.  List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Design and calculate the main formulae for evaluating the financial contribution of HR to the organization. Design and calculate the employee satisfaction index and use it more...
Human Resources Management instructor led training : Explain the main functions in Human Resources Management (HRM). Explain the new roles of modern Human Resources Management. Apply the functions of recruitment and selection and follow the main steps in attracting and hiring qualified candidates. List the different steps in the training and development cycle.  Explain the roles and responsibilities of Human Resources Management in designing and implementing a performance management system.  Demonstrate understanding of a complete compensation management system.
Identifying Training Needs and Evaluating Training instructor led training : Use appropriate methods to identify training needs. Analyze and sort the data as a result of a Training Needs Assessment (TNA). Define the various evaluation levels and write Instructional Learning Objectives targeting each level. Select appropriate data collection methods/ instruments for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and calculate their Return On Investment (ROI).
Learning and Development Framework Practices and Trends : Categorize organizational learning and development maturity models based on strategic directives Accurately design and select external training interventions based on defined criteria including cost benefit analysis Develop conceptual designs for learning and development frameworks to facilitate a simple and effective nomination process by line managers and staff Differentiate between static and dynamic process workflows and administering those in accordance with operational needs Use a blended approach for the development and fulfillment of individual development plans for talents and successors
Managing and Coordinating Training instructor led training : Describe how business strategy influences training. Identify some critical training concepts including principles of adult learning and learning styles.  Identify different methods of needs assessment and the advantages and disadvantages of each. Write effective learning objectives. List the characteristics of an effective trainer and identify some of the problems and solutions of training delivery. Create a work environment that will facilitate transfer of training. Evaluate the effectiveness of training.
Organization and Workforce Planning instructor led training : Define workforce planning within the context of Human Resources. Explain how Human Resources planning is related to the overall strategic plan of the organization. Understand the economic concepts of demand and supply and how they apply to the labor market. Learn how to forecast the demand and supply for different types of Human Resources, both in terms of quantity and quality. Explain the relationship of Human Resources planning to the staffing process. Describe why an understanding of the external labor market is important in workforce planning.
Performance Management Setting Objectives and Conducting Appraisals instructor led training : Explain performance management – definitions, aims and developments. Develop tangible and intangible measures of performance. Establish business based objectives – including SMART targets and measures. Explain the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and various rewards programs.
Recruitment Interviewing and Selection instructor led training : Define recruitment, list its main steps and learn the best methods/sources for attracting qualified candidates. Practice the various techniques used for short listing and assessing candidates and the reliability and validity of each. Discover the main types of selection interviews and when and how to use each.  Prepare and conduct a probing interview for any vacancy/level in the organization. Use the data collected from various assessment stages for selection purposes.
Strategic Human Resources Management instructor led training : List the main cycles in Human Resources (HR) and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital KPIs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of performance management and appraisal rating systems and how and when to use each. 
Strategic Recruitment Interviewing and Selection instructor led training : Plan and execute a professional recruitment campaign by using job profiles to attract the right quantity and quality of job candidates. Use the right measures and Key Performance Indicators (KPIs) to evaluate the effectiveness of recruitment efforts. Explain the various methods for assessing candidates and validity and reliability of each. Improve fairness and objectivity by utilizing standards and best practices throughout the various recruitment, interviewing and selection stages. Use the data collected from the recruitment and assessment stages to produce meaningful interview reports. 
Strategic Talent Management instructor led training : Identify the building blocks of talent management. Set up a talent management system. Define the linkages between organization excellence and effective people management. Identify, keep, develop and promote the best people. Coach, train and develop superkeepers. Integrate compensation with talent management so they can retain their top people. Realize the role of Information Technology in supporting a talent management system.
Train the Trainer From Design to Delivery instructor led training : Identify and develop skills required in successful trainers. List various adult learning principles and their implications on the delivery of training.  Examine training methods and determine the most appropriate for their training workshops. Apply training models in the design and delivery of training programs.  Write specific Instructional Learning Objectives (ILOs). Develop blueprints for training sessions. Plan and deliver a training session relevant to their areas of expertise. Note: Participants are more...
Writing HR Policies and Procedures instructor led training : List all HR functions and responsibilities and identify their contributions to organizational success. Explain the difference between policies, processes and procedures. Apply appropriate HR policies and procedures writing techniques.  Describe the purpose/usefulness of Human Resources policies and procedures. Develop Human Resources policies and procedures. 
Human Resources Management
Advanced Interviewing Skills Why you should trust Google but not their search engine : Define importance of interviewing as a method of selection Brainstorm common mistakes untrained interviewers commit and define ways to overcome them List main types of selection interviews and when and how to use each Design an interview guide using competencies and values and use it to collect ‘code-able’ data from interviewees Use probing techniques designed to uncover behavioral characteristics of applicants Use data collected from interview to complete a gap analysis and decide on the most suitable candidate
Basics of Human Resources Management instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation of training. Learn the roles and responsibilities of human resources specialits in designing and implementing a performance management system in their organization. Understanding the basics of compensation and benefits and list the main components of a competitive compensation system.
Career Development & Succession Planning instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: List the major advantages and common benefits to career development. Understand how career development systems are aligned with other HR functions. Define the roles of all stakeholders in promoting a development culture. Design Individual Development Programs (IDPs) and implement systematic career development systems.
Certified Compensation and Benefits Professional instructor led training : Define and clearly understand the importance of compensation to the overall aims of Human Resources management. Design a comprehensive compensation system. Examine and comment on the benefits of job evaluation and choose an appropriate system. Assess and provide advice on regional compensation practice. List the principal steps in a compensation survey and answer the question "why is job matching critical to the success of any compensation survey?"
Certified HR Professional From Traditional HR Role to Business Partner instructor led training : Demonstrate thorough understanding of the nature of HR as a managerial function. List all HR functions and responsibilities and identify their contributions to organizational success. Write an HR strategy while ensuring its alignment with the overall organizational strategy. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart Key Performance Indicators (KPIs) and indices. Demonstrate how a competency framework can increase the effectiveness of the HR function. List the core competencies for an HR professional.
Certified Human Resources Professional From Traditional HR Role to Business Partner instructor led training : Demonstrate thorough understanding of the nature of HR as a managerial function. List all HR functions and responsibilities and identify their contributions to organizational success. Write an HR strategy while ensuring its alignment with the overall organizational strategy. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart Key Performance Indicators (KPIs) and indices. Demonstrate how a competency framework can increase the effectiveness of the HR function. List the core competencies for an HR professional.
Compensation and Benefits instructor led training : Explain the basic principles and major elements of compensation. Use the various processes in compensation: Job Analysis, Job Descriptions and Job Evaluation. Determine and explain what constitutes a sound and effective compensation and benefits program. Design a salary structure and related policies. Construct the basic compensation survey process.
Compensation and Benefits instructor led training : Explain the basic principles and major elements of compensation. Apply the various processes in compensation: job analysis, job descriptions and Job Evaluation. Determine and explain what constitutes a sound and effective compensation and benefits program. Design a salary structure and related policies. Describe the basic compensation survey process.
Employee Engagement and Motivation instructor led training : Understand the value of employee engagement to an organization and explain it. Measure the level of employee engagement in their organization. Design, carry out and interpret engagement surveys. Design, build and implement the requirements for an engagement culture. Identify, develop and champion the required change initiatives. Measure and track the impact of engagement on business performance.
Employee On-Boarding Induction and Job Orientation Techniques : Explain the difference between induction and job orientation List the benefits of running induction and orientation programs, for employees as well as the organization Define the roles and responsibilities of all those involved in the early career stages of employees Compile a well-designed package of information for new employees Prepare and conduct an effective induction presentation Design and organize a complete on-boarding program for new comers
Employee Relations Roles and Responsibilities instructor led training : Define Employee Relations as a function and list its main role within Human Resources. Manage employee files and records as per the local labor laws and regulations. Improve attendance in the organization by minimizing absenteeism through the use of the right Key Performance Indicators. Enhance employee morale through the use of objective means of morale measurement and enhancement. Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to properly handle it.
Employee Relations Roles and Responsibilities instructor led training : Define Employee Relations as a function and list its main role within Human Resources. Manage employee files and records as per the local labor laws and regulations. Improve attendance in the organization by minimizing absenteeism through the use of the right Key Performance Indicators. Enhance employee morale through the use of objective means of morale measurement and enhancement. Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to properly handle it.
HR Planning and Budgeting : Distinguish between the various management functions and understand their roles in modern organizations Link HR planning to the overall strategic planning of the organization Apply the tools of HR planning using an operational HR planning and staffing model Choose the right forecasting techniques to estimated the future HR needs of their organizations Utilize budgeting techniques to estimate the HR budgetary needs of their organizations Develop the cost control attitude and techniques necessary for effective budgetary control
Human Resources KPIs Benchmarking HR Deliverables instructor led training : Explain the metrics, measures and Key Performance Indicators (KPIs) applied to HR and show the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Design and calculate the main formulae for evaluating the financial contribution of HR to the organization. Design and calculate the employee satisfaction index and use it to measure employee morale. Explain employee turnover, its types and the various formulae used to calculate it.
Job Analysis & Job Description instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Understand the importance of job descriptions in the wider context of Human Resources. Carry out job analysis to obtain information for the preparation of job descriptions and other purposes. Write job descriptions.
Job Analysis and Evaluation Workshop instructor led training : Demonstrate the importance of job descriptions in the wider context of Human Resources. Carry out job analysis to obtain information for the preparation of job descriptions and other purposes. Write job descriptions to cover the wider requirements of Human Resources. Explain competencies in terms of what they are and how they are used. Write competency-based job descriptions.
Managing Human Resources in the Digital World : Evaluate new technologies available for today’s HR professionals and decide how and when to adopt them Develop a strategy that will keep human resources aligned with today’s digital world Apply various digital means for the effective recruitment and selection of talent Balance between employees’ digital needs and organizational security policies Distinguish between human resources information systems (HRIS) and interactive platforms Assess digital and social learning and how they contribute to people development Explain performance and feedback systems in light of new assessment more...
Measuring Performance in the Public Sector Using KPIs : Use KPIs to measure strategic and operational performance in their public sector environment Employ their knowledge in performance management hierarchy and components Select and implement outcome level organizational KPIs Select and implement enabler level organizational KPIs Design a complete performance management system and process
Professional Certificate in Selection Interviewing instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.
Professional Skills for Human Resources Management : Explain the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients Deliver balanced and well structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects Describe the differences between influencing and persuading and use best techniques in applying them in HR work related situations Apply effective creative problem solving techniques that will help them make the right decisions at work List the main differences between finance and accounting Use various budgeting techniques and apply them immediately in HR related situations
Strategic Human Resources Management instructor led training : List the main cycles in Human Resources (HR) and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of performance management and appraisal rating systems and how and when to use each.
Strategic Human Resources Management instructor led training : List the main cycles in Human Resources (HR) and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital KPIs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of performance management and appraisal rating systems and how and when to use each.
The Comprehensive Assessment Toolbox for HR Professionals : Differentiate between various assessment tools and recommend usage within context of recruitment and selection, talent and succession planning, and learning and development Develop assessment frameworks designed for various job levels within the organization intended for assessment and development purposes Administer questionnaires and tests and recommend usage of psychometric assessment tools Design, conduct and evaluate structured and competency based interviews used for hiring or development purposes Participate in, and coordinate activities for, the design and implementation of assessment and development centers
The HR Leadership Program instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer : Develop techniques to link their internal HR processes and activities with outside expectations Explain the six contemporary HR competencies that define HR professionalism and that allow them to become value added managers or professionals Apply the necessary tools to assess and improve each of the six competencies for HR leadership Defend modern HR analytical tools and use them later on in their organizations to generate business intelligence data and reports Generate HR intelligence that helps in minimizing the risk associated with human capital investments Lead an effective HR department that delivers business results Generate appropriate business decisions
UAE and KSA Comparative Labor Law for HR Professionals : Demonstrate their understanding of the applications pertaining to the labor laws in the UAE and KSA Explain the various types of labor law contracts Prepare notice letters and understand their terms of use Differentiate between the types of legal wages Calculate, with legal accuracy, working hours, leave and vacation entitlements List the various stages of disciplinary actions according to the labor law Differentiate between dismissal and termination and learn when to apply the clauses related to each
Writing HR Policies and Procedures instructor led training : Assess and demonstrate the range of competencies required of a Human Resources professional. Apply planning techniques in the Human Resources function. Explain the purpose/ usefulness of Human Resources policies and procedures. Develop Human Resources policies and procedures. Perform the basic task of writing Human Resources policies and procedures.
Human Resources Mgmt
Advanced Human Resources Management instructor led training : This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools and techniques for improving employee job more...
Organization and Manpower Management instructor led training : This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of forecasting ongoing requirements, and the development of action plans.Understand the importance of succession planning to continued business success.'
Professional Certificate in Selection Interviewing instructor led training : This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection interviews and when and how to use each.Design an interview guide and use it in order to collect code-able data from interviewees.Use probing techniques designed to uncover behavioral characteristics of applicants.Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.'
Information Technology
Managing your IT Projects Successfully instructor led training : This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'
Managing your IT Projects Successfully instructor led training : This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven techniques.Develop work breakdown structures and establish an effective project control and monitoring process.'
Interpersonal Skills
Advanced Negotiation Skills instructor led training : This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'
Advanced Negotiation Skills instructor led training : This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to negotiation.Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.Identify their own approach to resolving conflict, building trust and respectable business ethics.'
Creative Problem Solving and Decision Making instructor led training : This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
Creative Problem Solving and Decision Making instructor led training : This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
Creative Problem Solving and Decision Making instructor led training : This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
Creative Problem Solving and Decision Making instructor led training : This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
Creative Thinking Techniques instructor led training : This program is designed for Supervisors, managers, team and project leaders, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory power. This program is worth 15 NASBA CPE s.Determine their potential for creativity and innovation.Apply the creative thinking skills and methods in various work-related situations.Practice thinking in non-conventional ways thinking out of the box using more...
Emotional Intelligence Strategies for Success instructor led training : This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
Emotional Intelligence Strategies for Success instructor led training : This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
Emotional Intelligence Strategies for Success instructor led training : This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.Determine the impact of different leadership styles and their associated competencies on organizational climate.'
High Performance Teams instructor led training : This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'
High Performance Teams instructor led training : This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.'
Managing Conflict Power through Influence instructor led training : This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
Managing Conflict Power through Influence instructor led training : This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
Managing Conflict Power through Influence instructor led training : This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and how to change them.Apply influence and explore their relationships with others.'
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar : 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar : 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling techniques to improve their skills.Use NLP in leading and coaching others.'
Self Time and Stress Management instructor led training : This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
Self Time and Stress Management instructor led training : This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
Self Time and Stress Management instructor led training : This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting effectiveness.Identify stress causes and use effective techniques to manage them.'
Speed Reading Training Dubai: Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar : 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, emails and all business reading more effectively.'
Win-Win Negotiation Skills instructor led training : This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
Win-Win Negotiation Skills instructor led training : This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
Win-Win Negotiation Skills instructor led training : This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
Win-Win Negotiation Skills instructor led training : This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win outcome.Appreciate and apply, if need be, different negotiating tactics.'
Interpersonal Skills & Self Development
Advanced Negotiation Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust and respect business ethics.
Creative Thinking Techniques instructor led traininggroup study and discussioncoursewareworkshop / seminar : Objectives: By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). "Recollect and retrieve" memorized information easily and quickly
Managing Conflict: Power through Influence instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar : Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.
Speed Reading Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar : Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively.
Interpersonal Skills and Self Development
Certified Master Negotiator instructor led training : Prepare and manage effective negotiations. Employ the concessions management process with minimum loss while preserving good relationship with the counter party. Assess their own negotiating strengths and weaknesses and those of the other side. Use a range of negotiating tactics and master the rule of halves. Achieve long-lasting and mutually profitable agreements on timely-basis. Prepare and manage team negotiation.
Creative Problem-Solving and Decision-Making instructor led training : Build and expand their decision-making, critical thinking and creative problem solving skills. Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as business tools. Analyze and solve actual problems facing them at work. Gain confidence in asking the “right questions” and overcoming the stress of making complex decisions. Demonstrate and build credibility with upper management. Develop strategic approaches to problem-solving and decision-making.
Creative Thinking and Innovation Techniques instructor led training : Determine their potential for creativity and innovation. Apply creative thinking skills and methods in various personal or work-related situations. Practice thinking in non-conventional ways by thinking out of the box, using mind mapping, picture associations and other methods. Implement a variety of creative thinking strategies in the workplace. Create a pleasant work environment conducive to creativity for self and others.
Emotional Intelligence Boot Camp : Identify the impact of emotions on human behavior Use the six principles of Emotional Intelligence (EI) in order to enhance relationships with others Interpret EI scores and their implications in order to improve interactions with other people Identify your EI strengths and weaknesses using the MSCEIT model Devise a Personal Development Plan (PDP) aimed at developing and improving Emotional Intelligence Apply EI skills in order to maximize personal influence at the professional and social levels
Emotional Intelligence Strategies for Success instructor led training : Explain the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Practice empathy-building skills with emphasis on active listening. Identify their personal strengths and blind spots as revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on organizational climate and bottom line results.
Emotional Intelligence Strategies for Success instructor led training : Explain the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Practice empathy-building skills with emphasis on active listening. Identify their personal strengths and blind spots as revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on organizational climate.
High Performance Teams instructor led training : Distinguish between groups and teams and list the major characteristics of effective teams. Identify team strengths and blind spots after analyzing team members’ personal styles and preferences. Use individual differences of team members as a gate to higher team performance. Make decisions by consensus through participation in a number of team building activities. Identify effective team behaviors and communications. Lead a team successfully and help it reach its potential.
High Performance Teams instructor led training : Distinguish between groups and teams and list the major characteristics of effective teams. Identify team strengths and blind spots after analyzing team members’ personal styles and preferences. Use individual differences of team members as a gate to higher team performance. Make decisions by consensus through participation in a number of team building activities. Identify effective team behaviors and communications. Lead a team successfully and help it reach its potential.
ILM Endorsed Win-Win Negotiation Skills instructor led training : Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually or within a team) effective negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome.  Discover their own approach to resolving conflict and building trust. Distinguish and appreciate different negotiation styles from around the world. 
Managing Conflict Power through Influence instructor led training : Define and understand the different sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Use the different bases of power and change them according to the situation. Apply influencing skills and explore their relationships with others. Practice effective methods of intervention and conflict management. Turn arguments into discussions and create win-win solutions.
Persuasion and Influence Using Emotional Intelligence #Dubai #Training Certificate instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer : Distinguish between influencing and persuading and use this knowledge to improve interpersonal relationships. Identify the essential elements that contribute to the ability to influence and persuade and apply them to maximize results.  Exercise their influence and persuasion skills in a variety of situations including the delivery of high quality presentations.  Influence and persuade during vertical and horizontal workplace interactions across their organizations. Enhance their ability to apply persuasion and influencing skills with Social and Emotional Intelligence.
The Power of Positive Attitude instructor led training : Identify the characteristics of emotional and mental health. Describe the values and self-esteem components of psychological health. Define attitudes and work on overcoming the negative approach to life. Discuss effective coping strategies that promote positive attitudes. Build a fortress of a healthy mind and body. Define and understand Neuro Linguistic Programming (NLP) and its relevance at work. Identify their preferred thinking patterns and filters. Use modeling techniques to improve their relationships with others.
The Power of Positive Attitude instructor led training : Identify the characteristics of emotional and mental health. Describe the values and self-esteem components of psychological health. Define attitudes and work on overcoming a negative approach to life. Discuss effective coping strategies that promote positive attitudes.  Build a fortress of a healthy mind and body. Define and understand Neuro Linguistic Programming (NLP) and its relevance at work. Identify their preferred thinking patterns and filters. Use modeling techniques to improve their relationships with others.
Time Management and Stress Control instructor led training : Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Evaluate the use of MS-Outlook and new technologies to effectively manage time. Apply one or more of the 7 habits of highly effective people. Define what stress is, how it is caused and how the body responds to stress. Analyze the causes of stress accurately and plan to control them. Suggest various ways and techniques to lower stress levels. 
Win-Win Negotiation Skills instructor led training : Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually or within a team) effective negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Discover their own approach to resolving conflict and building trust. Distinguish and appreciate different negotiation styles from around the world.
Work-Life Balance Maximizing Productivity and Quality of Life instructor led training : Enhance their productivity at work and outside by understanding the various contributors and inhibitors of a productive lifestyle. Manage their daily stress by learning how to control work-induced adrenalin and its effects on productivity Improve their effectiveness at the workplace by learning the main foods and fuels for workplace productivity Summon the energy they need every day to deal with the hectic demands of busy routines and demanding situations Make better decisions by learning how to enhance their retention of important information while minimizing their dependence on various aide-memoires.
Work-Life Balance Maximizing Productivity and Quality of Life instructor led training : Enhance their productivity at work and outside by understanding the various contributors and inhibitors of a productive lifestyle.  Manage their daily stress by learning how to control work-induced adrenalin and its effects on productivity Improve their effectiveness at the workplace by learning the main foods and fuels for workplace productivity Summon the energy they need every day to deal with the hectic demands of busy routines and demanding situations Make better decisions by learning how to enhance their retention of important information while minimizing their dependence on various aide-memoires. 
  • L asked: When are the dates and what are the costs for your Total Quality Management - Quality and Productivity Seminar?? about
  • E asked: how can I undertake this course online and my country is not even among your list i am from the Gambia about
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