Unique Solutions

What do we provide ? As our name suggests we provide Unique Solutions and flexible options to your Corporate training needs. In today's dynamic business world Company Training Requirements are constantly changing. At Unique solutions we pride ourselves on our ability to maintain our edge in this field and to provide not only for the Company but for the individual. Some of ourTraining Areas Customer Service Stress Time Management Effective Telesales Leadership & Management courses Managing conflict Project management Creative Problem Solving Coaching Mentoring Developing Customer loyalty Using Influence and Power Recruitment selection and Interviewing Managing Change Identifying training needs People management Skills Improving Personal Efficiency Implementing Assertiveness SVQs Online training/e learning

Customer Service
Stress
Time Management
Effective Telesales
Leadership & Management courses
Managing conflict
Project management
Creative Problem Solving
Coaching Mentoring
Developing Customer loyalty
Using Influence and Power
Recruitment selection and Interviewing
Managing Change
Identifying training needs
People management Skills
Improving Personal Efficiency
Implementing Assertiveness
SVQs
Online training/e learning

Vocational Qualifications


SVQ s offered by Unique Solutions

Administration- levels 2,3 & Modern Apprenticeships
Customer service- levels 2,3 & Modern Apprenticeships
Retail -level 2
E-learning online SVQs
Advice and Guidance 2/3

Government Funded
Programmes
Skillseekers
16 to 18
Modern Apprenticeships
18 to 24
Individual Learning Accounts
Employed Status or
Placement Status
These new online courses are designed to transform the way we deliver vocational qualifications (NVQ's & SVQ's) And Personel Development courses. We are now able to participate in a blended learning environment, which thanks to Internet delivery, is no longer confined to a specific workplace, allowing greater flexibility for both learners and training.

By moving both coursework and portfolio building online, we are able to create a central store of all information relating to a learner s progress the need for bulky paper based coursework and evidence folders is now completely removed, streamlining the work flow for learners and trainers alike.

Increased Productivity
With learners able to progress through courses quicker and We are able to make more productive use of their training time. We are now able to manage a significantly increased number of candidates per trainer, with an increase in overall quality of service.

Completion Tracking
Training organisations will now have the ability to track a learner s progress through a course at all times, The benefits of using the online system include:

Employment Legislation Advice:
Counselling services:
Recruitment:
Personal development
Market Research:
Organising and Facilitating meetings and Conferences

Training Analysis
Our Aim is that of flexibility and customer
Satisfaction. If like most companies your needs are specific and particular to you then we can conduct a full training needs analysis helping you define which members of your staff will gain most benefit from our training courses.

Customised course
Design and Tailoring
If you have identified your Companies needs and want more than a standard training course, our expert trainers will design and deliver a custom made programme to meet your specific needs.

We also offer on going monitoring and post programme evaluation and statistical results if
required.

Head Office Blairoch Moniave Dumfries scotland Dumfries and Galloway DG2 7LG United Kingdom