Arcadia Alive Ltd |
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We provide UK-wide in-house courses for conflict prevention, management and de-escalation in the workplace, including:
- Conflict Management Skills
- Personal Safety
- Lone Worker Safety
- Handling Conflict on the Phone.
We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation.
- Conflict Management Skills
- Personal Safety
- Lone Worker Safety
- Handling Conflict on the Phone.
We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation.
Arcadia Alive Ltd is based in Stafford, Staffordshire, United Kingdom
Arcadia Alive was formed in 1997 with the aim to assist people in challenging circumstances to cope and improve their life at work.
Customers commissioning our training courses are seeking some practical tools to build their staff s confidence and safety awareness. Therefore our focus is on having attendees leave our courses having learned, practised and internalised key conflict management skills.
We make the learning experience practical and fun, which accounts for a lot of the repeat business we get.
Customers commissioning our training courses are seeking some practical tools to build their staff s confidence and safety awareness. Therefore our focus is on having attendees leave our courses having learned, practised and internalised key conflict management skills.
We make the learning experience practical and fun, which accounts for a lot of the repeat business we get.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Conflict Management Skills
: This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team.
It is a highly practical course and participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. PowerPoint is used minimally!
Recent participants included: Security Guards, Care Workers, more...
: This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team.
It is a highly practical course and participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. PowerPoint is used minimally!
Recent participants included: Security Guards, Care Workers, Handling Conflict on the Phone
: This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. PowerPoint is used minimally!
: This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. PowerPoint is used minimally!Safe Lone Working
: Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers.
If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know the risks associated with your particular job, the practical control measures you can employ, and have a toolbox of strategies at hand to tackle conflict or aggression. And this is where this excellent training course comes in!
: Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers.
If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know the risks associated with your particular job, the practical control measures you can employ, and have a toolbox of strategies at hand to tackle conflict or aggression. And this is where this excellent training course comes in!Train the Trainer
: Training people can be a daunting task for the inexperienced trainer, particularly if the subject is new or unfamiliar. This exceptional Train the Trainer programme addresses the double task of building the confidence of members of staff to train and coach, whilst at the same time practising the key conflict management and/or personal safety skills we teach. The process of training in-house trainers is worth the effort to embed new behaviour changes and positive change throughout the organisation.
Our Train the Trainer programme can be run for any of our courses. It will provide trainers with plenty of opportunity to practice more...
: Training people can be a daunting task for the inexperienced trainer, particularly if the subject is new or unfamiliar. This exceptional Train the Trainer programme addresses the double task of building the confidence of members of staff to train and coach, whilst at the same time practising the key conflict management and/or personal safety skills we teach. The process of training in-house trainers is worth the effort to embed new behaviour changes and positive change throughout the organisation.
Our Train the Trainer programme can be run for any of our courses. It will provide trainers with plenty of opportunity to practice more...- A asked: How much for , how much for groups? And where is it held? about Train the Trainer
- K asked: cost and how to get started about Train the Trainer
- S asked: Hi, We are a small training company based in Malta, mostly offering training in healthcare related fields in the mediterranean areas. We would like to receive some information about your course: De-escalation: Managing Hostile Behaviour & Training The Trainers. We are looking specifically for accredited (preferably City & Guilds) training delivery courses to train our trainers and the costs involved if our trainers were to travel to Staffordshire for the training. Thanking you in advance, Peace Of Mind Trainers about Train the Trainer
- B asked: lesson on handling conflict on the phone about Handling Conflict on the Phone
- V asked: Pls. kindly send me the details of the Programme Train the Trainer about Train the Trainer
- L asked: Can you please send me some more information about the train the trainer course. I would like to know where your courses are run and a price. Kind Regards about Train the Trainer
- D asked: Any info you can send on your train the trainer course? I am interested with regard to training nursing assistants and medication aides about Train the Trainer
- M asked: Dear ladies & Gentlemen: I am interested in attending a Train the Trainer Seminar asap. please provide your offering (content, schedul d trainings, locations, costs). Thanks a lot ! Best regards about Train the Trainer
- R asked: How would manage a very angry customer who does not want to speak to customer represenative...but demanding to speak to a supervisor or a manager who are not available at that very moment? about Handling Conflict on the Phone
- Y asked: i have nvq level in mental health and psychiatric and my registered company is called and i want to be training course in health and social care about Train the Trainer
- J asked: looking for scholarly articles on train the trainer about Train the Trainer
- R asked: I would like to have the complete details for the training program. We are a manufacturing firm based in Bhiwadi, Rajasthan. You are requested to provide me the details including the schedule, location, costing and the content of the training program. For any queries, I can be contacted on the below mentioned number. Thanks & regards HR Department Climate Systems India Ltd. Ph: +-- about Arcadia Alive Ltd
- L asked: more details on course dates and prices please. about Train the Trainer
- R asked: Schedule, Fee and how to register for the Train the Trainer Course about Train the Trainer
- K asked: do u have courses in durban whats the cost like about Train the Trainer
- K asked: I would like to know if there are any courses offered in India. Are these class room training or webbased trainings? how and where should i apply for the courses. Please provide details. about Train the Trainer
- G asked: Do you offer DVD copies or Powerpoints of your Lone Worker Safety Training for those of us in the US? thanks about Safe Lone Working
- E asked: looking for schedule of upcoming sessions and cost of session. about Conflict Management Skills
- N asked: could you please answer the following questions. . how much will the course cost . what date are the course's run . where will the course be run about Train the Trainer
- N asked: could you tell me the answer to the following questions. . how much will the day course will cost . what are the dates for the course . where are the courses run. about Train the Trainer
- asked: Hello... Could you please tell me more about the Train the Trainer program, when it is offered, and the cost? Thank you. M. G. Michaud about Train the Trainer
- A asked: I want to be trained as a 'personality development' trainer about Train the Trainer
- R asked: Looking for a Train the Trainer program where the objectives are: ) To provide skills and competencies to Line Managers, Professionals, Trainers & HR Professionals to design, deliver & evaluate training effectively. ) To understand the participants better and accordingly design, deliver and evaluate the effectiveness. ) To understand the various aspects of Training and a greater confidence in handling participants and also to enhance the skills of those people who are already delivering training programs. about Train the Trainer
- asked: Can you please advise dates and costs for this course. Thanks. about Train the Trainer
- J asked: Is this olie traiig? Or is it i perso held at a locatio? about Handling Conflict on the Phone
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