Christine Donovan & Associates
Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients.
A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and customer service assessments.
Clients encompass all service industries, with emphasis on hospitality, healthcare, retail and financial services.
A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and customer service assessments.
Clients encompass all service industries, with emphasis on hospitality, healthcare, retail and financial services.
Christine Donovan & Associates is based in Houston, TX, USA
| Head Office |
Moving Up to Supervisor

: In todays changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization s productivity.
How you will benefit from this program:
You will understand the scope and nature of the supervisory position
You will learn some ways to deal with the challenges of the role
You will recognize the responsibilities you have as a supervisor, to more...
