Knowledge Management Institute Switzerland

The Knowledge Management Institute, Switzerland is the official offerer of KM Institute Knowledge Management (KM) Training and Certification programs for our region in Europe. We provide world class knowledge management training for all levels within an organisation, ranging from basic primers for knowledge workers, through to the most comprehensive certification courses for those managers expecting to initiate or lead a KM program. We offer public courses in Europe, and custom in-house training for companies who need several people to be trained simultaneously. KM Institute's knowledge management training programs are the de facto standard worldwide today because they focus on the practical application of KM techniques. KM Institute is also the only organisation offering a standard curriculum in the Americas, Asia, Australia, Middle East and Europe. This makes it invaluable to global organisations who can rest assured that their knowledge workers get the same training and resources, wherever they are located. KM Institute is also known as the International Knowledge Management Institute, and is headed by Douglas Weidner, one of the pioneering KM practitioners, and the creator of this curriculum, which is now used extensively in government agencies, global non-profit organisations, and companies. Please contact KM Institute (CH) Director, Dr. Barry Hardy, 41 61 851 0170, barry.hardy at douglasconnect.com to discuss your specific requirements. Certified Knowledge Manager (CKM) The Certified Knowledge Manager (CKM) training program consists of a full 5-day learning workshop with instructor-led activities, dynamic interaction among students and the equivalent to eight day's further training with blended supporting learning materials, resources and activities available prior and after the workshop week. The CKM training has been used to train over 500 top managers since 2001. The CKM certification is part of the requirement towards Masters CKM status, faculty status, etc. Who should attend? Managers and team leaders in a position to apply best knowledge management practices and initiatives in their organisation including senior and middle-management, knowledge managers, HR managers, IT professionals, MBAs, independent consultants, R&D managers, marketing and product managers. Program Topics KM Terms, Models, Metaphors, Knowledge Definitions and Attributes, Knowledge Episodes & Processes, KM Endgame, KM Theory and Models, KM Universe Model, KM Rationale & Case Studies, Interactive Knowledge Caf , Full Life Cycle KM Methodology, KM Body of Knowledge (KMBOK), Managing KM Initiatives, Strategy & Planning, Knowledge Audits and Mapping, Change Management Planning, KM Sciences, Business Taxonomies, Social Nets, Learning Theory, Complex Adaptive Systems, KM Metrics, Storytelling, Communities, Knowledge Repositories, Benchmarking, Collaborative Technologies, Personal KM, Knowledge Mapping Methodology, KM Initiative Planning & Management, KM Investment Analysis (ROI), Intellectual Capital, Innovation Techniques, Disruptive Technologies, KM Performance Measurement, KM Case Studies & Analysis. Program news and announcements are posted on the Ferryman Blog located at http://barryhardy.blogs.com/theferryman/km_institute/ and on the KM Institute, Switzerland website: http://www.kminstituteswitzerland.org/ Please download the brochure for the CKM program located at http://douglasconnect.com/files/KMTrainingBrochure.PDF for further details. Workshops tailored to a group in your own organisation at a date and location of your choice may also be arranged on request.

Business and Management SkillsKnowledge Management

Head Office Baermeggenweg 14 Zeiningen Baselland CH-4314

• Barry Hardy