Training available from PERCON The Strategic Interveners
Analytical skills     : To manage all aspects of analytical work assignments using effective strategies and approved formats to meet organisatonal mission management visions and customer expectations.
To create a positive learning environment through:
Explaining the background and objective of the program.
Beginning the process of breaking down communication barriers and the building of interpersonal rapport
Initiating the process of interaction and experience sharing.
Beginning the process of building a learning team.
Cognitive Abilities
Understand what cognitive abilities are
Identify the different kinds
Understand its relevance to analytical skills
Critical Thinking
Define and give examples of critical thinking
Recall the more...
Building and Nurturing Partnership with Vendors/Customers : OBJECTIVES
To address the needs of all those participants to work in teams.
To make collaborative efforts beyond the teams.
To sustain excellent cooperation with customers and vendors.
Shaping and fine-tuning relationships within the team, outside the team, with internal and external customers.
Effective firt time managers : EFFECTIVE FIRST TIME MANAGERS
OBJECTIVE:
To let new participants become acquainted with themselves and their facilitator in a fun and informal way.
Leadership, the need and challenges of today
Working in a team-coping with changes
To establish quickly cohesiveness in new teams that must work together.
Building high performance teams
To establish the importance of strategising and competing among different teams.
Managing and Coping with conflicts within a team
Case Study: The participants will be given a case study to work out in teams
EVOLVING EFFECTIVE INTERPERSONAL SKILLS
COPING WITH PUT-DOWNS (How effective are your interpersonal skills?)
Introspecting for key interpersonal more...
Feedback Skills : Improved interpersonal skills essential for developing feedback
To make them aware about the importance of listening for evolving feedback skills
To understand the importance of feedback through Inter-rater reliability in performance assessment and the skills involved
Assessment of Feedback Skills
Improving resilience through introspection
How to respond to critical feedback
Performance Management & feedback skills : o Establishing performance goals
o Providing effective orientation, counseling, education, and training.
o Conducting performance reviews and feedback sessions.
o Designing effective compensation and recognition systems that reward people for their contributions.
o Providing promotional/career development opportunities for staff.
o Holding exit interviews to understand WHY valued employees leave the organization.
Staff Retention Strategies : 1. Increasing quality of external candidates
2. Containing costs
3. Achieving greater return on investments
4. Increasing diversity through innovation
5. Proper utilisation of talent and skills
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