Quantum Results Corporation
Leadership and Executive Leadership Development. The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. The program of Leadership Development (online, tele-conference or even face to face) is designed for none executive personnel that looks to sharp their skills in the art and science of leadership in order to obtain sustainable results more often not only personal but also organizational.
Quantum Results Corporation is based in New York, NY, USA
Each organization has their own definition of success however most of them concurs that is related to their ability to achieve goals (financial, business performance, market position, others). In an organizational environment of rapid internal and external changes, two major success factors are critical to achieve goals:
People Development
Organizational Efficiency focus on results
Both dimensions (People Development and Organizational Efficiency) are frequently underestimated due to its complexity or because it appear invisible as occurs with the submerged section of an iceberg, until it impact the most important part of your business: Your Customer.
I invite you to register and to explore our site about how our Development Programs can improve your people customers service skills, leadership and management performance for your organization. Discover how you can gain and retain more customers, increase your competitiveness and create the synergy to achive your organizational goals...consistently
Dr. Richard Morales - President
Quantum Results Corporation
People Development
Organizational Efficiency focus on results
Both dimensions (People Development and Organizational Efficiency) are frequently underestimated due to its complexity or because it appear invisible as occurs with the submerged section of an iceberg, until it impact the most important part of your business: Your Customer.
I invite you to register and to explore our site about how our Development Programs can improve your people customers service skills, leadership and management performance for your organization. Discover how you can gain and retain more customers, increase your competitiveness and create the synergy to achive your organizational goals...consistently
Dr. Richard Morales - President
Quantum Results Corporation
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Customer Service Development
: Do you know that according to a survey made by different institutions including the American Society of Quality:
-68 of customers turned away by an attitude of indifference on part of service provider.
-It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one.
-Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied customers will tell to 9 to 12 about their negative experiences.
Most of the time, unsatisfied customers just leave away without complaint.
The program for more...
: Do you know that according to a survey made by different institutions including the American Society of Quality:
-68 of customers turned away by an attitude of indifference on part of service provider.
-It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one.
-Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied customers will tell to 9 to 12 about their negative experiences.
Most of the time, unsatisfied customers just leave away without complaint.
The program for Executive Leadership Development
: The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. This program supports the development process of how the leader set practical personal and organizational goals and the process of how to achieve them. Based on more than 27 years of a proven methodology of leadership skills and routines supported by research and knowledge from case studies applied to your organization. The more...
: The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. This program supports the development process of how the leader set practical personal and organizational goals and the process of how to achieve them. Based on more than 27 years of a proven methodology of leadership skills and routines supported by research and knowledge from case studies applied to your organization. The more...- asked: I would like additional information on your seminars for Customer Service Development. about Customer Service Development
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