Helix Service Management Services Ltd. |
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Helix - World Class Service Management Training and Consultancy
Classroom Training
We provide training in ITIL, ISO/ IEC2000 and all areas of Service Management.
Classroom-based Training - accredited by several Examination Institutes
We use only experienced trainers and consultants, with many years of practical experience
We provide flexible training and after-training support, without the overheads of the larger training companies.
Training can be delivered at any location. We have delivered our courses throughout the UK and the rest of the world.
E-Learning
We now also offer innovative, affordable ITIL online training courses. Each fully accredited course is self-paced, and accessible at anytime - so you can learn when it is most convenient for you.
Classroom Training
We provide training in ITIL, ISO/ IEC2000 and all areas of Service Management.
Classroom-based Training - accredited by several Examination Institutes
We use only experienced trainers and consultants, with many years of practical experience
We provide flexible training and after-training support, without the overheads of the larger training companies.
Training can be delivered at any location. We have delivered our courses throughout the UK and the rest of the world.
E-Learning
We now also offer innovative, affordable ITIL online training courses. Each fully accredited course is self-paced, and accessible at anytime - so you can learn when it is most convenient for you.
Helix Service Management Services Ltd. is based in Milton Keynes, Buckinghamshire, United Kingdom
We specialise in offering in-house training for organisations. Many clients choose in-house training, as Helix trainers are able to emphasise how aspects of the ITIL framework are particularly relevant to the issues affecting the client organisation. Our Foundation course materials have been written to convey the maximum amount of useful information, in an accessible, full-colour format. Helix offers the full range of ITIL training courses.
We combine an informal, friendly approach, with a rigorous attention to examination performance. We believes that training and education are major factors in the successful introduction of best practise to business environments. and enjoy delivering bespoke training designed to meet specific customer needs.
Our recently launched on-line Foundation Course uses the latest in interactive teaching to provide a rich learning experience, with more than 150 quiz questions to test understabding, and a full, timed official Mock Examination to test readiness to sit the official exam.
We also provide economical e-learning ITIL intermediate courses
We combine an informal, friendly approach, with a rigorous attention to examination performance. We believes that training and education are major factors in the successful introduction of best practise to business environments. and enjoy delivering bespoke training designed to meet specific customer needs.
Our recently launched on-line Foundation Course uses the latest in interactive teaching to provide a rich learning experience, with more than 150 quiz questions to test understabding, and a full, timed official Mock Examination to test readiness to sit the official exam.
We also provide economical e-learning ITIL intermediate courses
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
ISOIEC 20000 Consultancy
: ISO/ IEC 20000 is the first world wide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
ISO/ IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC).
Objectives
* To provide an understanding of the more...
ITIL Intermediate Operational Support and Analysis
: Primarily covering Service Operation and Continual Service Improvement processes, including; Event, Incident, Request, Problem, Access, Service Desk, Technical, IT Operations and Application Management
Pre-requisite Entry Criteria
The following entry criteria must be met by candidates who intend to take any more...
: Primarily covering Service Operation and Continual Service Improvement processes, including; Event, Incident, Request, Problem, Access, Service Desk, Technical, IT Operations and Application Management
Pre-requisite Entry Criteria
The following entry criteria must be met by candidates who intend to take any more...ITIL V3 Foundation - On-line
: To gain an appreciation of the importance of Service Management to IT and the Business
To understand how ITIL can be used to enhance the quality of IT service management within an organisation
To enable comprehension and / or awareness of key areas of the 5 ITIL core books:
- Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
To pass the Exam!
: To gain an appreciation of the importance of Service Management to IT and the Business
To understand how ITIL can be used to enhance the quality of IT service management within an organisation
To enable comprehension and / or awareness of key areas of the 5 ITIL core books:
- Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
To pass the Exam!ITILV3 Foundation
: Objectives of the Course
To gain an appreciation of the importance of Service Management to IT and the Business
To understand how ITIL can be used to enhance the quality of IT service management within an organisation
To enable comprehension and / or awareness of key areas of the 5 ITIL core books:
- Service Strategy, Service Design, Service Transition, Service Operation and more...
: Objectives of the Course
To gain an appreciation of the importance of Service Management to IT and the Business
To understand how ITIL can be used to enhance the quality of IT service management within an organisation
To enable comprehension and / or awareness of key areas of the 5 ITIL core books:
- Service Strategy, Service Design, Service Transition, Service Operation and more...- S asked: Training + certification in starting on June about ITILV3 Foundation
- A asked: Please give me details of price and availability. As I am currently out of work, I am interested in last-minute, special or discounted offers. Many thanks, about ITILV3 Foundation
- M asked: Do you or can you recomend a provider of Online Training Programs Devlopment/ Design? We are an Engineering firm, so the courses will all be of a technical nature (most topics quite specialist to the control systems industry). thanks Mark about Helix Service Management Services Ltd.
- P asked: Hi I am intrested in doing this training and want to give exam. Please let me know that avialabilty of the slot and the fees including taxes. about
- R asked: what kind of compny it is, where it's head office about Helix Service Management Services Ltd.
- M asked: Good Morning, I would like some information on the above course please. How much does the course cost? Is this over three days? What dates have you scheduled so far for this course? Regards, about
- A asked: I have around + years of exp. in software industry. I have completed ITIL v certification. I want to procede to the next level. Shall I do the ITIL practiioner exam. If so what is the pre-requestive for this exam. If I do this exam is this is a value added to my carrer. Thanks, about
- A asked: Hello I would like to know what the cost of this course in Milton Keynes would be. Thanks about
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