Fathom Corporate Training |
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With more than 20 years of experience in the management turnaround environment, Fathom Corporate Training was founded to work with clients who are facing critical challenges in management, sales, customer service and branding in commoditized markets. Our client-centered workshops are designed to seed new thought and facilitate course correction. We can help you to increase employee satisfaction, lower your turnover, increase revenues and raise profit margins. Fathom Corporate Training's customers include some of the world's most successful firms and recognized brands.
PHILOSOPHY:
We deliver focused training solutions for clients who have critical management, sales and customer service challenges.
Though we have worked with many firms on the Fortune 100 Best Companies to Work For List, customers choose us because of our experience and ability to achieve results under difficult circumstances. We are sensitive to both the needs of team members and management's key objectives in our training. We know how to navigate better and have worked with firms experiencing the following conditions:
Dysfunctional Management
Client Retention
Mergers and Acquisition
Bankruptcy
Change Management
We know that the infamous Titanic was not sunk by the tip of the iceberg above the surface, but rather by what was hidden beneath the surface and much more dangerous. Our deep insight and direct delivery will address the challenges your team is experiencing and achieve results.
PHILOSOPHY:
We deliver focused training solutions for clients who have critical management, sales and customer service challenges.
Though we have worked with many firms on the Fortune 100 Best Companies to Work For List, customers choose us because of our experience and ability to achieve results under difficult circumstances. We are sensitive to both the needs of team members and management's key objectives in our training. We know how to navigate better and have worked with firms experiencing the following conditions:
Dysfunctional Management
Client Retention
Mergers and Acquisition
Bankruptcy
Change Management
We know that the infamous Titanic was not sunk by the tip of the iceberg above the surface, but rather by what was hidden beneath the surface and much more dangerous. Our deep insight and direct delivery will address the challenges your team is experiencing and achieve results.
Fathom Corporate Training is based in Austin, TX, USA
With more than 20 years experience in sales and management turnaround environments, Fathom Corporate Training was founded to work with clients facing critical challenges in leadership, management, sales and customer service. Fathom s clients include some of the worlds most successful firms and recognized brands.
Though we work with many firms on the Fortune 100 Best Companies to Work For list, customers choose us because of our experience and ability to achieve results under difficult circumstances. We are sensitive to the both the needs of team members and management s key objectives in our training. We know how to navigate better and have worked with firms experiencing the following conditions:
Dysfunctional Management
Client Retention Issues
Mergers and Acquisitions
Bankruptcy
Change Management
Our participant-centered workshops are designed to seed new thought and facilitate dramatic course correction. We can help you turnaround your management teams effectiveness, increase employee satisfaction and lower turnover, increase revenues and raise profit margins.
We know the challenges that exist when choosing a training solution. Our clients remain our best source of feedback about how we work and effect change. Give us a chance to address your training needs and exceed your expectations. You ll be glad you did
Sincerely,
John D. Males
President
Fathom Corporate Training
Though we work with many firms on the Fortune 100 Best Companies to Work For list, customers choose us because of our experience and ability to achieve results under difficult circumstances. We are sensitive to the both the needs of team members and management s key objectives in our training. We know how to navigate better and have worked with firms experiencing the following conditions:
Dysfunctional Management
Client Retention Issues
Mergers and Acquisitions
Bankruptcy
Change Management
Our participant-centered workshops are designed to seed new thought and facilitate dramatic course correction. We can help you turnaround your management teams effectiveness, increase employee satisfaction and lower turnover, increase revenues and raise profit margins.
We know the challenges that exist when choosing a training solution. Our clients remain our best source of feedback about how we work and effect change. Give us a chance to address your training needs and exceed your expectations. You ll be glad you did
Sincerely,
John D. Males
President
Fathom Corporate Training
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
ADVANCED NEGOTIATION SKILLS WORKSHOP
: This course will help a seasoned negotiator think more clearly through all the issues that influence a deal. It includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation. This advanced workshop teaches participants to ask the right questions to understand the true drivers and implications of the deal. Participants learn both the opportunities and the potential pitfalls that result from first proposals and how make a counterproposal.
It teaches students to use inquiry to build a list of possible low cost concessions. Students learn to recognize and neutralize tactics by getting them on the table. Participants learn to more...
: This course will help a seasoned negotiator think more clearly through all the issues that influence a deal. It includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation. This advanced workshop teaches participants to ask the right questions to understand the true drivers and implications of the deal. Participants learn both the opportunities and the potential pitfalls that result from first proposals and how make a counterproposal.
It teaches students to use inquiry to build a list of possible low cost concessions. Students learn to recognize and neutralize tactics by getting them on the table. Participants learn to more...ASSERTIVE COMMUNICATION SKILLS WORKSHOP
: It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication and saying NO are critical to success. Participant learn to recognize, address and de-escalate conflict when it occurs. Models for addressing strong emotion are practiced through role-play and exercises.
: It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication and saying NO are critical to success. Participant learn to recognize, address and de-escalate conflict when it occurs. Models for addressing strong emotion are practiced through role-play and exercises.CONSULTATIVE SALES TRAINING WORKSHOP
: What is the number one complaint that customers voice about sales people? It is that sales representatives simply dona ™t take the time to listen. They "tell" and attempt to sell prematurely. Consultative selling means: To first uncover and fully understand the goals, problems and needs of the customer, then, and only then, offer options and recommend relevant solutions.
This intensive, hands-on, exercise driven program sales training program gives salespeople an understanding of the psychological steps that buyers go through in the purchase process. Using interactive role-plays, participants are walked through a step-by-step consultative sales process to more effectively meet a more...
: What is the number one complaint that customers voice about sales people? It is that sales representatives simply dona ™t take the time to listen. They "tell" and attempt to sell prematurely. Consultative selling means: To first uncover and fully understand the goals, problems and needs of the customer, then, and only then, offer options and recommend relevant solutions.
This intensive, hands-on, exercise driven program sales training program gives salespeople an understanding of the psychological steps that buyers go through in the purchase process. Using interactive role-plays, participants are walked through a step-by-step consultative sales process to more effectively meet a more...CRISIS MEDIA SKILLS WORKSHOP
: When we least expect it, we may be faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or destroying that image in the eyes of the public, shareholders and with employees when a crisis situation occurs. There are very specific ways that media relations must be handled at this time.
This rigorous one-day Crisis Media Skills workshop focuses on more...
: When we least expect it, we may be faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or destroying that image in the eyes of the public, shareholders and with employees when a crisis situation occurs. There are very specific ways that media relations must be handled at this time.
This rigorous one-day Crisis Media Skills workshop focuses on more...CULTURAL DIVERSITY SKILLS TRAINING
: This course is a series of training tools and cultural diversity activities that can help build cultural diversity in the workplace and with clients. This cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy. The most popular programs are American cultural values, Chinese cultural values and the culture of Mexico. These cultural courses result from collaboration among dozens of acclaimed intercultural experts from 35 more...
: This course is a series of training tools and cultural diversity activities that can help build cultural diversity in the workplace and with clients. This cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy. The most popular programs are American cultural values, Chinese cultural values and the culture of Mexico. These cultural courses result from collaboration among dozens of acclaimed intercultural experts from 35 more...CUSTOMER SERVICE SKILLS WORKSHOP
: Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future!
Studies show that 70% of the reason a customer will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your product or service features alone.
This customer service skills seminar gives participants new insight into more...
: Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future!
Studies show that 70% of the reason a customer will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your product or service features alone.
This customer service skills seminar gives participants new insight into more...GENERATIONS IN THE WORKPLACE
: In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, 4 generations -Traditionalists, Baby Boomers, Generation X, and Millennials - have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best, better more...
: In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, 4 generations -Traditionalists, Baby Boomers, Generation X, and Millennials - have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best, better more...Internal Brand Training
: All of us have had customer service experiences that didna t quite live up to our expectations of a brands promises. Service intensive businesses have theya re work cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external customer service that supports or deteriorates brand value at multiple touch points.
Even when an employee provides the type of service that delivers full brand value, another employee may drop the ball afterwards only to unravel the goodwill and brand integrity just built. It is therefore critical for management teams to fully link staff behaviors with a brands foundational more...
: All of us have had customer service experiences that didna t quite live up to our expectations of a brands promises. Service intensive businesses have theya re work cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external customer service that supports or deteriorates brand value at multiple touch points.
Even when an employee provides the type of service that delivers full brand value, another employee may drop the ball afterwards only to unravel the goodwill and brand integrity just built. It is therefore critical for management teams to fully link staff behaviors with a brands foundational MANAGEMENT SKILLS TRAINING WORKSHOP
: Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover.
This hands-on management training course teaches supervisors and managers the foundational skills of communication, motivation, delegation and evaluation. Managers learn to create a new employee-orientation process for success. Participants learn goal setting and performance management strategies to build healthy and productive more...
: Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover.
This hands-on management training course teaches supervisors and managers the foundational skills of communication, motivation, delegation and evaluation. Managers learn to create a new employee-orientation process for success. Participants learn goal setting and performance management strategies to build healthy and productive more...Negotiation Skills Training for Purchasing
: Many organizations today are operating at close to maximum efficiency, doing more with less, and doing it faster than ever before. However, an often-neglected area of profit potential exists within the contract negotiation and re-negotiation process with suppliers.
This negotiation training seminar will help purchasing and procurement managers build the skills necessary to drive better results to the organizations bottom line. Participants learn that with skill and practice, facilitating a collaborative negotiation that leaves both their own firm and the supplier organization victorious is achievable. This workshop develops the skills purchasing managers need to drive mutual victory.
NEGOTIATION SKILLS WORKSHOP
: Negotiating is for some sheer misery. However, negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements or obtaining internal resources for project support. With skill and practice, facilitating a collaborative negotiation that leaves all participants victorious is achievable. This negotiations training workshop develops the skills participants need to drive mutual victory.
Participants in this workshop learn how to strengthen their negotiation skills through classroom game sessions, extensive role-play and classroom exercises. They receive one-on-one personal feedback that helps improve their ability to more...
: Negotiating is for some sheer misery. However, negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements or obtaining internal resources for project support. With skill and practice, facilitating a collaborative negotiation that leaves all participants victorious is achievable. This negotiations training workshop develops the skills participants need to drive mutual victory.
Participants in this workshop learn how to strengthen their negotiation skills through classroom game sessions, extensive role-play and classroom exercises. They receive one-on-one personal feedback that helps improve their ability to more...PRESENTATION SKILLS WORKSHOP
: This critical workshop aids participants in building and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience styles, structuring the message, delivery skills, using visual aids and handling audience question.
The workshop is one of the most rigorous on the market and is personalized to each participant. Two instructors help students grasp the concepts through 8-10 videotaped more...
: This critical workshop aids participants in building and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience styles, structuring the message, delivery skills, using visual aids and handling audience question.
The workshop is one of the most rigorous on the market and is personalized to each participant. Two instructors help students grasp the concepts through 8-10 videotaped more...SALES PROCESS SEMINARS
: Sales Process Seminar
What is the number one complaint that customers voice about sales people?
Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you where you need it most. Participants can expect to increase sales by learning to build a greater understanding of each client s particular situation, needs, and strategy. Workshop participants learn to determine how their company and more...
: Sales Process Seminar
What is the number one complaint that customers voice about sales people?
Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you where you need it most. Participants can expect to increase sales by learning to build a greater understanding of each client s particular situation, needs, and strategy. Workshop participants learn to determine how their company and more...SALES SKILLS WORSKHOP
: What is the number one complaint that customers voice about sales people?
Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you where you need it most. Participants can expect to increase sales by learning to build a greater understanding of each client s particular situation, needs, and strategy. Workshop participants learn to determine how their company and product/service provides meaningful value to a client. This is change more...
: What is the number one complaint that customers voice about sales people?
Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you where you need it most. Participants can expect to increase sales by learning to build a greater understanding of each client s particular situation, needs, and strategy. Workshop participants learn to determine how their company and product/service provides meaningful value to a client. This is change more...SELLING BRAND VALUE
: Does it feel like your brand is a "commodity" in a sea of competition?
Your brand is the mental and emotional "real estate" held in the minds and hearts of your customers. Communicating your TOTAL BRAND VALUE vs. PRICE alone to current and potential customers drastically improves your ability to compete in a saturated marketplace. When your firma ™s brand and its products and services are completely differentiated from the competition, your odds for success are exponentially increased. Research suggests that those brands that engage people emotionally and that differentiate themselves command prices 20% to 200% higher than competitorsa ™ and more...
: Does it feel like your brand is a "commodity" in a sea of competition?
Your brand is the mental and emotional "real estate" held in the minds and hearts of your customers. Communicating your TOTAL BRAND VALUE vs. PRICE alone to current and potential customers drastically improves your ability to compete in a saturated marketplace. When your firma ™s brand and its products and services are completely differentiated from the competition, your odds for success are exponentially increased. Research suggests that those brands that engage people emotionally and that differentiate themselves command prices 20% to 200% higher than competitorsa ™ and more...SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE
: Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future!
Studies show that 70% of the customer s will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your products or services features alone.
This Customer more...
: Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future!
Studies show that 70% of the customer s will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your products or services features alone.
This Customer more...TIME MANAGEMENT FOR SALES TRAINING WORKSHOP
: Time is a salespersona ™s most valuable asset.
Salespeople are tasked with many of the same administrative responsibilities as the rest of the team. But, they also must produce revenues! The number one complaint that salespeople make is that they do not have enough time in their schedules to do what they are being paid to do: SELL! Time management training for salespeople is designed for sales and directly addresses the challenges that salespeople deal with as they try to better manage their time to meet internal and external customer requirements. Participants learn to effectively address those customers who are high maintenance and more...
: Time is a salespersona ™s most valuable asset.
Salespeople are tasked with many of the same administrative responsibilities as the rest of the team. But, they also must produce revenues! The number one complaint that salespeople make is that they do not have enough time in their schedules to do what they are being paid to do: SELL! Time management training for salespeople is designed for sales and directly addresses the challenges that salespeople deal with as they try to better manage their time to meet internal and external customer requirements. Participants learn to effectively address those customers who are high maintenance and more...TIME MANAGEMENT SKILLS WORKSHOP
: Time is like a river. It keeps on flowing even though we get caught up in its turbulence and can t seem to come up for air. We later realize that were out of balance and off course both personally and professionally. New and constantly changing corporate objectives can be overwhelming leaving us feeling out of control. Decision-making often resides at levels outside our own sphere of influence. We are tasked with handling more with less. Putting out fires and responding to multiple interruptions and changing priorities becomes the bulk of our workday. Consequently, at the end of the week, month and year, we have not met our own objectives and feel disenchanted. If this sounds like more...
Online Training Courses
: Time is like a river. It keeps on flowing even though we get caught up in its turbulence and can t seem to come up for air. We later realize that were out of balance and off course both personally and professionally. New and constantly changing corporate objectives can be overwhelming leaving us feeling out of control. Decision-making often resides at levels outside our own sphere of influence. We are tasked with handling more with less. Putting out fires and responding to multiple interruptions and changing priorities becomes the bulk of our workday. Consequently, at the end of the week, month and year, we have not met our own objectives and feel disenchanted. If this sounds like more...Communicating with Confidence Make Your Business Writing More Effective
: The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.
: The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.ONLINE TRAINING COURSES AND CLASSES
: Fathom offers an entire series of online professional development classes. E Learning or online training can save you time and money. It is both self paced and interactive.
Online courses are offered in the following areas:
communication, finance, human resources, hr, innovation, critical thinking, management, negotiations, time management, leadership, management information systems MIS, marketing, non-profit management, project management, strategic planning
: Fathom offers an entire series of online professional development classes. E Learning or online training can save you time and money. It is both self paced and interactive.
Online courses are offered in the following areas:
communication, finance, human resources, hr, innovation, critical thinking, management, negotiations, time management, leadership, management information systems MIS, marketing, non-profit management, project management, strategic planning- V asked: please send me all information you have regarding the "assertive communication skills workshop". Thank you about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- H asked: I am interested in training for a human resource department for a church in Illinois. It needs to cover legalities for the state of Illinois as well as federal guidelines. about ONLINE TRAINING COURSES AND CLASSES
- L asked: Is this course being offered in Austin TX, and if yes, when? about CRISIS MEDIA SKILLS WORKSHOP
- J asked: what are the challenges that a business may experiece when selling brand products and services about SELLING BRAND VALUE
- A asked: I conduct training on change management with paint, Power and Bb industry. I am a freelancer, looking for assignments. Basically I am an MBA in international Business from IIFT, KOlkata and having over years experience in sales & marketing and training. about Fathom Corporate Training
- M asked: Can you please advise of the next scheduled training for this course in Austin. I am trying to register for a time management course sometime during the year. about TIME MANAGEMENT SKILLS WORKSHOP
- R asked: I would like to find some business communication classes including memos, letters, business writing etc. about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- E asked: austin texas classes - dates? cost? and more details on class. about PRESENTATION SKILLS WORKSHOP
- H asked: Do you have info when would this training is scheduled for Austin Tx? and do you have a brochure that calls the price? Thanks about TIME MANAGEMENT SKILLS WORKSHOP
- P asked: Do you have experience in teaching consultative sales skills to lawyers? Please let me know curricula, pricing, time damdns, etc for on-site training of a group of - lawyers of varying degrees of experience. about CONSULTATIVE SALES TRAINING WORKSHOP
- E asked: Do you have any customer service training classes in Austin, TX? about CUSTOMER SERVICE SKILLS WORKSHOP
- B asked: I would like to attend a TIME MANAGEMENT SKILLS WORKSHOP in the Austin, Texas area. Please let me know if one is available. Thank You, about TIME MANAGEMENT SKILLS WORKSHOP
- M asked: Good Morning, As a former educator, I truly believe my presentation skills and ability to develop curriculum will dramatically help your organization. I really want to put my skills, abilities, and knowledge of stress, depression, anxiety, anger, substance abuse, confusion relationships, etc...into a unique presentation in order for you to truly see my capability as one of your trainers. I know I can better serve your clients, particularly Texas Parks and Wildlife than anyone on your staff. Please allow me to come in for an interview and multimedia presentation. You won't regret it! I have attached my resume and you can reach me at the phone below. Thank you and have a great day. Best Regards, Matt -- Lowden Lane Manchaca, Texas com MATT KENNEDY LOWDEN LANE MANCHACA, TEXAS -- COM OBJECTIVE Position as a trainer that challenges my ability to design, develop and deliver curriculum that positively impacts an organizationa ™s goals. SUMMARY OF QUALIFICATIONS Life-long educator skilled in developing engaging curriculum and performance measurement Over years experience instructing communications specializations Generates surveys tracking progress for organizational goals Multi-tasks to manage details for small to mid-sized projects Promotes employee excellence motivating to top level performance Excellent writing and public speaking skills Skilled in technology as a tool to deliver instruction Synthesizes personnel, management, and operations to align goals with organizational values and visions SUMMARY OF SKILLS Curriculum Design and Development Instruction and Training Needs Assessments Program Evaluation Interpersonal Communication Motivational Skills ACCOMPLISHMENTS AND EXPERIENCE COURSE TRAINER Texas Parks and Wildlife, Austin, Texasa Delivered curriculum designed to certify a studenta ™s ability operate marine vehicles. Conducted training programs designed to teach the necessary skills, regulations and responsibilities necessary for hunting licensure. ACTING COACH Marbridge Ranch, Manchaca, Texasa Supported Abilities Centered Training through theater productions and mentorship. Empowering residents how to recite lines and perform on a stage. INSTRUCTOR Zion Lutheran Christian School, Deerfield Beach, Floridaa - Developed an annual curriculum and conducted minute training sessions. Initiated Abilities Centered Training program through improvisation activities. Collaborated, generated and distributed supplemental training materials for instruction. MENTOR Donna Klein Jewish Academy, Boca Raton, Floridaa - Facilitated three sections of curriculum designed by the organization. Adapted new technological skills in curriculum mapping using Atlas Rubicon. Harmonized with team leader on curriculum and integrated classes. DEPARTMENT HEAD SEK Preparatory School, Boca Raton, Floridaa - Designed diverse curriculum to meet varying client needs. Organized overseas field trips to Japan, Greece, Italy, and the Florida Keys. Delegated to local, regional, and global businesses in accommodating the curriculum. Collaborated with staff members in team development. Communicated with clientele in order to formulate and set goals for future training. PUBLIC SPEAKING INSTRUCTOR Florida Career College, Miami, Floridaa - Designed curriculum and conducted training and development in small group communication; gender differences in the workplace. Guided adults through basics of speech communication with technological training. Demonstrated informative, persuasive presentations using PowerPoint technology. Adapted an online version of the curriculum for distance learning. DIRECTOR OF DRAMATIC STUDIES Sedona Oak Creek USD, Sedona, Arizona - Planned and implemented curricula in acting performance and technical theater. Produced and directed up to sixty-five cast members in two annual productions; one play and one musical. Initiated and managed a yearly budget. Communicated with local businesses for revenue and advertising. Corresponded with talent agencies to support clients. Oversaw theater rental to outside groups. PROFESSIONAL TRAINING AND EDUCATION Bachelor of Science, Ohio University, Athens, Ohio English, Speech, and Drama about Fathom Corporate Training
- J asked: where in austin. texas can i take this class about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- G asked: Is this information applicable to the hospitality industry as well about CULTURAL DIVERSITY SKILLS TRAINING
- V asked: I am interested in taking a time management class. I really need to take the course before monday of next week to get my job back. I cant find any information about when and where the classes are or any contact information. Could you please send me That information. My email is com. And. my phone number is --. Thank You, Pick about TIME MANAGEMENT SKILLS WORKSHOP
- F asked: What is the cost of this -day class? What dates will it be offered in Austin? Do you offer a discount to educational institutions? (I work for UT). Thank you, Fran K. Ellis about TIME MANAGEMENT SKILLS WORKSHOP
- L asked: I represent a state association independent K- schools across and coordinate seminars and conferences for various groups educators. I am interested in fering a / -full day workshop on generations in the workplace - geared for schools. Could you please provide information and general costs. Thanks, about GENERATIONS IN THE WORKPLACE
- J asked: costo, lugar sede y fechas about TIME MANAGEMENT FOR SALES TRAINING WORKSHOP
- S asked: I AM WORKING FOR US NAVAL EXPEDITION AT DJIBOUTI(CAMP-LEMONIER)I AM WORKING FOR PAE-LOCKHEED-MARTIN COMPANY. I NEED SOME ADVANCE TRAINING TO MANAGE LABOR (FACILITY-DEPT).PL SUGGEST SOME COURSE FOR ME I CAN ATTEND CLASS FOR WEEK OR WEEK TRAINING OR SEMINAR. AT USA. PL SEND ME EXACT COSTING AND CLASS FEES... THANK'S... about MANAGEMENT SKILLS TRAINING WORKSHOP
- T asked: What would it cost to have you deliver this workshop for - employees at our corporate offices in Round Rock, Sept. , or ?? about NEGOTIATION SKILLS WORKSHOP
- J asked: when is the next class and how much? about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- L asked: how much is this class when is it were is it located about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- S asked: We would like to attend the next class, seminar or workshop held in the Central Texas area. Thanks about ASSERTIVE COMMUNICATION SKILLS WORKSHOP
- I asked: how can i be part of this program and cost. about Fathom Corporate Training
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