On The Right Track Training & Consulting

Dealing With Difficult People Length of the teleseminar: 1 hour

Dealing with difficult people on a daily basis can turn a dream job into a nightmare As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives. Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique audio conference will show you ways to stop falling victim to those difficult people who love to make life miserable for the rest of us
Register online at www.dealingwithdifficultpeople.org

Confrontation Skills Length of the teleseminar: 1 hour

Control, Confidence & Composure in the most highly charged situations Learning to confront someone can be done easily and quickly No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure
Register online at www.dealingwithdifficultpeople.org

Both workshops include: Executive Overview sent prior to session Live Q&A during session MP3 download of session 30 days unlimited email coaching Toll Free access phone line

Training available from On The Right Track Training & Consulting

Confrontation Skills : Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure! If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing. Do you ever walk away and say "I wish I had said ...."? Those days are over. Confrontation Skills can be learned, practiced and mastered.  more...

Dealing with difficult people

Dealing With Difficult People : Dealing with difficult people on a daily basis can turn a dream job into a nightmare! As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives. Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique audio conference will show you ways to stop falling victim to those difficult people who love to make life miserable for the rest of us!